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Reviews of Monastery Estate Venetian Harbor

5 out of 5
Monastery Estate Venetian Harbor
Parodos 4i Kallinikou Sarpaki 40-42, Old Town, Chania

Reviews

9.8

Exceptional

Rating 10 - Excellent. 114 out of 126 reviews" "
Rating 8 - Good. 11 out of 126 reviews" "
Rating 6 - Okay. 1 out of 126 reviews" "
Rating 4 - Poor. 0 out of 126 reviews" "
Rating 2 - Terrible. 0 out of 126 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and attentive. While helping other guests with check in, the team did not hesitate to offer refreshments upon arrival. The rooms were very exceptionally clean and did not disappoint. Breakfast was very smooth as well and variety available. We ended up having to leave unexpectedly late in the middle of the night, and the team did not hesitate to coordinate seamless transport to eliminate further stress on our already stressful return back. We would love to stay here again for future trips to Chania. Tips for future travellers: Apple maps does not provide correction directions and would recommend searching by the restaurant name to locate.
Stayed 2 nights in May 2024

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very pleasant staff.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very good breakfasts. Clean, modern, loved it! No complaints at all 11/10
Stayed 2 nights in May 2024

10/10 Excellent

DARIUSH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we had in case of hotel stays. This boutique hotel has everything you need, friendly staff excellent location and great food and breakfast ,I strongly recommend it
Stayed 2 nights in May 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you walk in the flooring is clear so you can see Ancient Greece. Really neat. Staff is very kind and accommodating. Room is clean. Great location. Little expensive in comparison to surrounding lodgings. Rooftop access was nice but doesn’t give view of harbor. Breakfast was very nice, scenic setting.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in Chania .. we loved the easy access to the shopping and dining district. Beautiful comfortable rooms. Would definitely recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel
best hotel ever. amazing stay
Stayed 1 night in Oct 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property in a fantastic location. The hotel staff couldn't have been more friendly or helpful and the rooms and property are just stunning. This hotel is a real treat!
Stayed 3 nights in Sep 2023

10/10 Excellent

Louis, Belmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was superior. ASMR zen like! Breakfast was excellent. Short walk to harbor. Facilities fairly new. A bit difficult to find in the old town narrow streets, but the search was lovely! Would definitely stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

chrys, Bronx

Stayed 3 nights in Aug 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
My whole experience at Monaster Estate was absolutely amazing. I could not fault anything. The staff are so friendly, knowledgeable and amazing. The best experience I have had at a hotel
Stayed 7 nights in Aug 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning, and is one of the most unique hotels we have stayed at. The staff was always helpful and the rooms are very comfortable and clean! Breakfast was delicious and the location is really central in Old Town. Parking is difficult if you have a car, but still would say it’s worth it! Would absolutely recommend to anyone going to Chania and would stay here again in a heartbeat!
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

BENJAMIN

Stayed 2 nights in Jul 2023

10/10 Excellent

Warren Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had lovely time in Chania and the hotel is amazing, staffs always smiling and friendly also always greetings every time we passed them. The room is cleaning everyday and the rooftop is beautiful. Easy walk to everywhere. The foods is delicious.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a star. The staff were outstanding, especially Flori and all of the restaurant staff. Incredible staff. The room was so unique and well thought out. The restaurant also featured delicious food, simply and delightfully presented by highly skilled serving staff. Honestly I cannot say enough about how much we enjoyed staying at this hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Stefan K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Chania
Friendly and knowledgeable staff, great location and quiet, high-class restaurant, great rooms… as good as it gets. Reserve early!
Stayed 3 nights in Apr 2023

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely beautiful property with large, modern rooms set just steps away from a lively vibrant food and shopping scene! The staff was very kind and accommodating- even coming to find us as we got turned around on arrival and storing our luggage for a majority of our departure date. Breakfast included was lovely and the day we had a conflict for an early activity they packed us a bagged alternative. We loved this place and we’re sad to leave!
Stayed 2 nights in Sep 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building well-renovated. We loved our room with access to the roof and a private terrasse with bath tub. The breakfast was in the hotel restaurant and is just amazing! With your stay you get a complimentary access of 1h to the spa (inside pool with hamman). Very nice!
Stayed 2 nights in Jul 2022
Response from Monastery Estate Hotels Team on Jul 21, 2022
Dear Mrs. Morvan, Thank you very much for your kind words and we are very happy to hear that you have enjoyed your time at our premises. Looking forward welcoming you again!

10/10 Excellent

Alon

Stayed 1 night in Jun 2022
Response from Monastery Estate Hotels Team on Jul 12, 2022
Thank you for choosing us for your stay in Chania. We can't wait welcoming you back.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with excellent location and brilliant facilities. The staff were so helpful and brilliant. Can’t wait to come back.
Stayed 7 nights in Jun 2022
Response from Monastery Estate Hotels Team on Jun 11, 2022
Dear Christopher Thank you for your kind words and we are very happy to hear that you have enjoyed your time at our premises. Looking forward welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Out of the Way
A beautiful hotel on an out of the way (and hard to find) alley in the charming city of Chania. The staff was incredibly helpful, as well. Our room was a bit pokey, with the bed set into a corner, which was challenging for two and not what we were expecting but the private hot tub helped make up for it!
Stayed 2 nights in May 2022
Response from Monastery Estate Hotels Team on Jun 11, 2022
Dear valued guest, Thank you for all the kind words and we are happy to hear that you have enjoyed your time at our premises. Looking forward welcoming you back.

10/10 Excellent

Daniel

Stayed 9 nights in May 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel and restaurant made my parents, who were celebrating their 60th wedding anniversary, and me feel like family. The level of attention to detail was extraordinary. We love this charming hotel and will be back!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, center of old town. Great staff.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a late afternoon check-in and the staff were amazing getting everything situated for me. They gave a bit of history about the building and then showed me around the property. Due to COVID restrictions, the hammam was unavailable for use. However, there was a masseuse and she was flexible with her hours to accommodate my stay. Definitely get a massage- the Cretan was relaxing and the oil used smelled nice and didn't leave me feeling greasy. Breakfast was delicious- ALL OF IT!! 10/10 recommend this property if staying in Chania!
Stayed 1 night in Jun 2021

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Monastery collection!
Love the monastery collection, the service and food was amazing. If you have a car it can be difficult because this hotel is located in old town down a small-walking only street. It’s quite, has all of the amenities and they make you feel at home. Would stay with them again!
Stayed 1 night in Jun 2021

8/10 Good

gerold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcoming was amazing. Always gave the right advices for for chania. We spent an amazing time. I will definitely recommend it
Stayed 4 nights in Sep 2020

10/10 Excellent

Eizens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in Old Town Chania
Very clean and comfortable boutique hotel right in the heart of old town Chania. Hotel is very nicely designed and decorated. Breakfast was good. Highly recommend.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the center of Chania. The amenities and service are extra ordinary! The staff went above and beyond to make us feel welcomed. Would definitely want to come back.
Stayed 5 nights in Jul 2020

10/10 Excellent

Antoine, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, has a beautiful architecture, and the rooms are large, clean and very nicely furnished! The staff is absolutely amazing. They are all very nice and welcoming. The will give you the best recommendations about places to visit, beaches to go to or restaurants to have a lovely dinner. The food at their restaurant is great too, breakfast and dinner! Hospitality is at the heart of Monastery Estate and you can feel it. Thank you to the entire team at Monastery Estate for making our stay a memorable one!
Stayed 5 nights in Jul 2020
Response from Theodore on Jul 19, 2020
Dear Antoine, Thank you kindly for your words. We always aim to provide the best available services to our guests. We are really happy that we managed to exceed your expectations. Looking forward welcoming you again to Monastery Estate Venetian Harbor Kind Regards Theodore Guest Service Agent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Chania.
Fabulous. Amazing staff, restaurant, and room. Very unique place. Can’t wait to return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable peaceful luxury in the heart of the old town .Staff and service first class. Food and wine in the restaurant was excellent and reasnably priced.
Stayed 7 nights in Oct 2019

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Chania Venetian Harbor!
We had an amazing stay at Monastery Estate! The reception staff is super helpful and always provide a smile. They take the time to make you feel welcomed to the hotel, but also the city. The premises provide an amazing architecture and even some ruins that you can see through the glass-floor at the reception. There is a free pool/sauna that you can reserve if you don't have the jetted tub suite, and you can relax right from the middle of the Venetian harbour! The hotel is super clean, no noticeable dings or sounds, beds were super comfortable and the rooms were modern within such an old building. It is located right in the middle of the Old City, but hidden in a smaller street so you don't have any sound of tourists passing by or merchants selling their stuff. There is a restaurant in the hotel where you can have breakfast or have a good diner. The quality of the food is superb, it tastes delicious and have good proportions. Overall, the staff and hotel made my stay in Chania so much better. I would stay there every time I go to Chania for sure!
Stayed 2 nights in Oct 2019

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but very comfortable
Stayed 1 night in Oct 2019

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, including a remarkably helpful front desk. Could not have been better.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat in the heart of Chania
Beautiful place with the old ruins visible from the lobby. Very pleasant service and fab breakfasts.
Stayed 2 nights in Aug 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly good
Unbelievable experience from start to finish. Staff so helpful. Room unreal. Rooftop hot tub was a treat. So modern. Food class. Cant fault it.
Stayed 10 nights in Jul 2019

10/10 Excellent

FayçalH

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional stay and service. Our room was uber awesome with the little jacuzzi outside. The crew was very generous and offered us an amazing bottle of wine :) thanks again for the welcome!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Rodson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with top-notch service.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The staff especially Theodore were welcoming and helpful from the moment we arrived (and in every interaction during our stay). The breakfast was great and the room service we had (after walking the 16km Samaria gorge) was excellent. The hot tub on the roof is definitely worth it. Would stay again if we’re lucky enough to visit Chania again
Stayed 3 nights in Jun 2019