Superior Room, Multiple Beds | Terrace/patio
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Reviews of Bozzali

4 out of 5
Bozzali
Sifaka & Gavaladon 5, Old Town, Chania, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 187 reviews" "
Rating 8 - Good. 52 out of 187 reviews" "
Rating 6 - Okay. 17 out of 187 reviews" "
Rating 4 - Poor. 1 out of 187 reviews" "
Rating 2 - Terrible. 4 out of 187 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little hard to find but the communication with hotel was great. They were very helpful and accommodating. Parking is a little hard but given the area that’s expected. Very quaint. The hotel had all we needed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jammir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ohhhh Bozzali!!! I’ve been gone for 4 days now and I’m still thinking of my beautiful trip to Chania! Bozzali is this cute small, totally authentic hotel in the heart of Old town Chania. If you’re looking for a yoga studio, 24 hr gym and room service this place isn’t for you. Actually Chania, probably isn’t for you! But if you’re looking for a clean room with modern furnishings, in the LITERAL middle of everything Bozzali IS for you. The staff is SUPER helpful and stays out of the way but DOES check in with you periodically to make sure you have everything you need. They even have a poster on the wall with suggestions for everything you may be interested in going to! So thoughtful! When I was flying back to the states out of ATH I had a tear in my eye because I didn’t want to leave Greece. The agent called me out and said “you fell in love didn’t you? You fell in love with Greece!” And i SO Did. But when I think about Greece, it’s not Athens that pops up in my head. It’s the Old town alleys of Chania. Walking between the bustling outdoor restaurant tables. Waving to the Melodica staff and saying hi to Luisa the bar dog. And then ending my day in my room at Bozzali, TRULY a perfect Chanian oasis! I can’t WAIT to come back!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary

Stayed 3 nights in Sep 2023

10/10 Excellent

Tania

Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Bozzali which was conveniently located a few minutes walk from the harbour. Plenty of good bars and restaurants nearby. The room was clean and comfortable, and with kettle and fridge, home from home. We had a downstairs room with its own small terrace so we really got the feeling that we were living in Chania for the time we spent there. We loved that once we were checked in we were left to our own devices… I would whole heartedly recommend Hotel Bozzali 😊
Stayed 10 nights in May 2023
Response from DIMIS on Jul 19, 2023
Dear Mrs.Patricia ,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed your stay and that our hospitality met your expectations.It is always a pleasure to receive positive feedback, and we are delighted that you found our facilities and services to be of high quality. We take pride in providing exceptional customer service and ensuring that our guests have a comfortable and memorable stay. Your kind words are a true testament to our efforts.We look forward to welcoming you back to our hotel soon and providing you with another satisfying experience.Thank you again for your kind words and for choosing to stay with us.Kind Regards,Bozzali Deluxe Hotel Team

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Very difficult to find in the Dark, as the entrance is down a dark alley, and the sins aren't lit up. The only parking is on the street which is very limited. We stayed downstairs, if I was to return I would book a upstairs room, as the maid sets up camp in the Courtyard outside the only window of the downstairs room early in the morning, so not much privacy.
Stayed 2 nights in Oct 2022

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lovely!
Lovely room and lovely staff
Stayed 2 nights in Oct 2022

8/10 Good

Anna

Stayed 7 nights in Oct 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

10/10 Excellent

Eleni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING. The location is very convenient and maybe a 1-2 minute walk from the harbor. The taxi station is maybe a 5 minute walk if you’re not renting a car but other than that there is so much to do in old town. The staff was amazing, the owner was very kind. Maria, the chamber maid, was absolutely amazing and super sweet. Overall these people went out of their way to make our stay excellent.
Stayed 4 nights in Aug 2022

10/10 Excellent

Leyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Fabulous location, beautiful room,friendly staff-nothing to fault 😊
Can’t beat the location and very beautiful rooms
Stayed 1 night in Jul 2022

8/10 Good

Inna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Very cute and spacious rooms, but slightly run down and could use a spruce. The hostess was very pleasant and helpful, but the office wasn’t available 24/7, so if you need anything, you’ll have to text the property to get it. the location is amazing!
Stayed 1 night in Jun 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location. Our room was big but dark, and the "courtyard view" was a small high window. No staff on site and woman doing check in was extremely rigid (no extra towels, no check in flexibility, no to everything). Lots of small broken things throughout room. I would not recommend.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and big room. Bit of a hassle to find parking but manageable.
Stayed 1 night in Oct 2021

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very cute and I had a great three night stay. The location doesn’t get any better, it’s less than a five minute walk to the old Venetian harbour and it’s surrounded by great places to eat, drink, and shop. The room was nice and cleaned well everyday and the staff was really nice, and even walked me to a near by cafe to find something to eat while I waited for my room to be ready for check in. Would definitely recommend!
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay
Great location. Large room. Front desk is practically never there so they didn’t really help much. Bed is big and very comfortable. Bathroom is a little outdated.
Stayed 3 nights in Sep 2021

8/10 Good

Josip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heart of old town
Great stay, perfect location and very helpful staff
Stayed 2 nights in Sep 2020

6/10 Okay

Nicola

Liked: Room comfort
Good value but still...
it is great value for money though a 4* it isnt but a good 3*. they advertise as free parking but its actually free parking on the street so its pot luck if you get a space or not which is why i picked the place as i had a car and i had to driver around 5 times before i got a space one evening. there was also drilling at 7:30am one morning that woke me up. there are also no english channels on the tv only approx 11 greek ones and most of them are scrambled recption . other than that the place was clean and comfortable
Stayed 3 nights in Sep 2020

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool crete
Very good location close to the harbour, restaurants, and bars, but on a quiet side street - no complaints and would recommend hotel and chania in general
Stayed 4 nights in Sep 2020

6/10 Okay

Gustaf

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
B&B disguised as a 4 start hotel, it's not
Full of misgivings. It's not a 4 star hotel, on Google is a b&b without the breakfast. Paid for breakfast but was not forthcoming. No one ever at reception, were given keys and told how to get in and out. Woke up the first morning to go down to breakfast and meet with nobody. Sent the manager a message and he said they didn't do breakfast at this time of year. Mistake was with hotels.com and they would refund the difference. Don't expect a thing from them. Won't use hotels.com again. Second time I'm let down by them. Won't be a third. No help the first time and not even trying this time, have got better things to do with my time than waste it going backwards and forwards with them. Beware of the b&b and hotels.com, wont get what you pay for Disappointing
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Good location in the old town near the harbour, shops and restaurants
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for old town and short walk to the beautiful harbour; lovely rooms discreetly positioned over courtyard or up twisting staircases. Although surrounded by cafes and nightlife, remarkably private and quiet. Staff very friendly and eager to enhance stay in any way possible, especially hardworking Albanian cleaner and breakfast maker.
Stayed 11 nights in Sep 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute boutique hotel!
Lovely little hotel. Everything is perfect! Close to everything! One thing is that to get to our room we had to climb through a lot of stairs, it's ok for us, but if you have accessibility problem maybe this is not your place :P
Stayed 3 nights in Jul 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Cold shower
Negatives Cold Shower each day, owner said she would look into this. Request to pay cash/ credit cards on arrival even though I had already paid by hotels.com. Now I have a mess to sort out as I have 2 charges on my credit card Positive location is great and reasonable value.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to tour the old town. 1 minute walk to the waterfront.
Stayed 6 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Shira, New York City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bozzali is in an ideal part of the old city in a very charming neighborhood, with a quick walk down narrow cobblestone walkways to great coffee shops and restaurants. The room we stayed in was also lovely and cozy. The only complaint we had with the room was that our windows were right over a bar that was open very late with loud music playing. Not a problem if you aren't jetlagged or going out late! Also, there was rarely anyone working at the front desk, so you need to make a plan to meet up with someone to pay for your stay etc.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful owner. The location is fantastic and close to the harbour and yet in a quieter neighbourhood. Excellent breakfast too.
Stayed 2 nights in Sep 2018

10/10 Excellent

Judy, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bozzali is a charming, period hotel. It is traditionally appointed and perfectly situated in the bustling center Old Town Chania, yet surprisingly quiet and tranquil. Antonio proved to be an extremely helpful and hospitable host. The breakfast served in the adjoining restaurant each morning included a wide and tasty selection of fruit, cheese, meat, olives, tomatoes, baked goods, yogurt, cereal, etc. Bozzali epitomizes Old Chania.
Stayed 1 night in Jul 2018

10/10 Excellent

Mark+Sue, 🇳🇿🇬🇧

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in central Chania . Has great hospitality and nothing was a problem for owner Antonio and Staff member Christina Had a late checkin and and enjoyable breakfasts ( continental ) As it’s location is central noise from bars , restaurants and passing locals can be heard but not excessive and only adds to the ambience of Crete with rustic buildings and alleyways and if you want total peace one should book a room in the mountains . Our one week stay was memorable at Bozzali and and was all very reasonably priced Suggest guests ask Antonio for restaurant suggestions as we did if you like Creten food instead of tourist style you won’t be disappointed as the traditional food was the highlight of our stay Thankyou Bozzali and Staff we look forward to return again Mark +Sue 🇳🇿
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in the old town.
Stayed 5 nights in May 2018

10/10 Excellent

Dolores, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find! This hotel has so much character! If you are looking for a modern high rise hotel this is not the place for you. But if you are like us and want a hotel with character this is the place. Cozy courtyards, spacious room (at least ours was), great location to walk to Old Town Chania. Antonio was a very attentive host. Our ferry arrived 3 hours late in Heraklion and then we had a 2 hour drive to Chania so we did not arrive at the hotel until 1:30 am. I had spoken to Antonio earlier to let him know we would be delayed and he greeted us happily in the middle of the night. Breakfast was filling with a nice selection and we did not go away hungry. Antonio also printed our boarding passes for our flights. Overall we were very happy with our stay. If I were to get nitpicky...the mattress was not the greatest but for our 3 nights stay it was satisfactory. Will definitely stay again if we can make it back to Chania!
Stayed 2 nights in May 2018

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOZALLI drips charm and hospitality!
We cannot praise our stay at BOZALLI enough! From the moment that our charming host and owner Antonio greeted us we felt that we were at home! Our room was lovely, super clean and spacious with beautiful natural light. An electric teapot and fridge were provided and the bed was great. The staff was wonderful! Cristina is so lovely and baked an AMAZING fresh apricot cake for breakfast! She manages the evening bar and dinner service overlooking the lively but quiet street activity with bright pink bouganvilla hanging above us as we sipped our evening cocktails! Loved her Negronis! Antonio also is a great cook with a nice selection of pastas and other delish options. Breakfast was our best on the Greek islands! An amazing and generous offering was served of local cheeses, fresh artisan breads, sausages, yogurt, homemade marmelades, fruits, hard boiled eggs, fresh squeezed orange juice by the beautiful Maria who managed the breakfast service, coffee and teas. Antonio also gave us great info on restaurants, other towns to visit on Crete etc. He was a delightful and very helpful host! We will definitely return to Bozalli and cannot recommend it highly enough! WE LOVED OUR STAY!
Stayed 4 nights in May 2018

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Lynette, Melville Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different
We had a very relaxing stay at Bozzali. Location was perfect, with in 5 mins walking distance to old harbour,cafe and restaurants. Close enough but super quiet, very tranquil with the inner courtyard. The room was exactly as it was portrayed in the photos..and smelt amazing due to the wood floors and beams. Crete has so much to see. Hire a car and drive up to the mountains, Drakona, eat at Ntounias and experience their slow food movement. Delicious. Go to the Pink Beach at Elafonissi Beach. Travel along the coast and eat at the fishermens restaurants in Sfinari Bay, easy to find, very fresh seafood.
Stayed 4 nights in Sep 2017

10/10 Excellent

Brighton Cyclus, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central but tucked away from a busy street
I arrived very late because my flight was delayed. This presented Antonio with no problem and he welcomed and showed me my room without complaint. There was quite a lot of noise from the street but I wasn't really disturbed. A comfortable night. I would happily stay there again.
Stayed 1 night in Sep 2017

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antonio is great and makes amazing pasta :-)
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, very friendly and great location
The rooms are beautiful and the hotel is right in the middle of old town. Friendly and helpful owner (Antonio). Would visit again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really quaint hotel
Antonio was a very friendly and gracious host. Beautifully quaint hotel and classic street setting, feels like you're in a rural Italian village. Quirky, steep staircase leading up to our room, which was a little small. Low water pressure in the shower. The one drawback: this hotel is located in the old quarter of Chania, which means no cars are allowed. Google maps had difficulty navigating us to the hotel, and we landed up parking far and walking to the hotel. Be sure to look for the parking payment machine on the street for parking rules: we got them wrong and got two tickets!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice base and walking distance to Chania village
Antonio was a great host, very helpful and friendly. The rooms and the bathroom were clean and spacious. Very nice base and very close to Chania village which is so nice and lively. The only thing I would say is the bed was not too comfortable. Other than that, everything else was great!
Stayed 6 nights in Aug 2017

10/10 Excellent

Spyros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a very nice hotel (which is very well situated). Also the owner was very friendly & helpful.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Impossible to find!
The hotel is charming and clean and very special. However, be sure to print a very detailed map of its location. Taxi drivers do not know where it is and the owner does not give detailed directions. It took us hours to locate it (it's down a small alley). Very narrow stairs, hard if you have a lot of luggage. Rooms are nice, clean and special. Great location - once you find it!
Stayed 1 night in Jun 2017

8/10 Good

Harvy , Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near to all sites
Had a lovely stay at this hotel, felt like a home,very welcoming. The manager was very helpful and made us feel at home. The breakfast was a cold buffet but was very good with lots of choice.
Stayed 5 nights in Jun 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good deal overall
I had a hard time rating this place. Initially, I was disappointed with the appearance, given the pictures I had seen online. It looked a bit rundown. However, this became less important, especially when the host (Antonio) went way beyond the norm for a hotel by making himself available at 2am in the morning due to flight delays. Also, he was willing to be flexible with breakfast times and accommodated me in a number of ways. The breakfast selection was ample and the location was ideal. The room was cared for every day. It was a great value overall. I will return and visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Matt, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, nice hotel, good location.
We stayed at the Hotel while attending the wedding of a friend, we stayed a couple extra days while in Crete, and we really enjoyed our stay there very much. It's located in Old Town in Chania (Hania), there are many restaurants, lots of shopping, museums and sightseeing within walking distance. The Hotel is across the street from the city's Byzantine Wall, which is an historic landmark and a very nice sight when having breakfast outside. And the breakfasts are wonderful, with fresh orange juice, good selection of breakfast meats, cheeses, fruits and breads. While the Hotel also has a restaurant, we weren't able to eat there, but the menu looked very good. Our room was on the 2nd floor, so while there is no elevator, it wasn't an issue for us. The bed in the room was lacking, it was a full size and wasn't too comfortable. The rest of the room was great, it was clean, had air conditioning, and a nice shower/bathroom (no tub). We can't say enough about the staff, they were more than accommodating, our stay was just fantastic. The location was ideal for us. Shops and restaurants within 10 minute walk, museums of many varieties throughout Old Town, and the beach was about 25 minute walk. We had a very nice stay there!