Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Comfort Inn Great Falls

3 out of 5
Comfort Inn Great Falls
1120 9th St S, Great Falls, MT

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 384 reviews" "
Rating 8 - Good. 130 out of 384 reviews" "
Rating 6 - Okay. 64 out of 384 reviews" "
Rating 4 - Poor. 24 out of 384 reviews" "
Rating 2 - Terrible. 21 out of 384 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with it just a little dated and the toilet ran all the time.
Stayed 2 nights in May 2024

4/10 Poor

Mike

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
We stayed at this hotel a number of years ago and it was great, however this time we arrived to a room with a very dirty bathroom, which still had hair and dirt all over the floor and the toilet from the last guests. The staff was super unfriendly and unprofessional - nobody wore uniforms and didn't seem like they were trained to work the front desk. The area around the hotel seemed unsafe as well. Will not stay here again.
Stayed 3 nights in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was average. Funny thing 3 couples stayed there all booked through expedia and all charged a different price. Founde that odd.
Stayed 2 nights in May 2024

10/10 Excellent

Russell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good condition, desk staff was always friendly and helpful. Good overall value
Stayed 2 nights in May 2024

8/10 Good

Darlene

Liked: Cleanliness
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were actually comfortable! I slept well!
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Collapsing mattresses.
Stayed 1 night in May 2024

8/10 Good

John, Priddis Greens

Liked: Staff & service
Disliked: Property conditions & facilities
Doing a renovation.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & good value
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Amenities
Friendly staff. Bathroom was on the small side.
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, good breakfast options
Stayed 2 nights in Apr 2024

6/10 Okay

Janet

Stayed 1 night in Apr 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Beds comfortable! Convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

Trey

Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quick check in service and very pleasant staff. Beds are comfy. Bathroom is large enough, we had a large walk in shower and raised toilet. Area is quiet at night. Full breakfast with waffles, scrambled eggs, boiled eggs, sausage, biscuits & gravy, cereal, oatmeal, bagels, toast, muffins, yogurt, juice, coffee. Another consistent stay at a comfort inn.
Stayed 1 night in Apr 2024

8/10 Good

Dawa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Maggie

Travelled with family, Travelled with pets
Average
Stayed 1 night in Apr 2024

2/10 Terrible

Mike

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room we stayed in had just been renovated. There was paint residue and drywall dust everywhere. I mentioned to the front staff twice what I had experienced as far as cleanliness and the room not being ready for rental. The toilet seat on the top and under the seat was also dirty.
Stayed 1 night in Apr 2024

8/10 Good

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
NA
Stayed 3 nights in Apr 2024

6/10 Okay

Michelle

Stayed 3 nights in Apr 2024

8/10 Good

Alvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was renovations happening on every floor so made it look notnpresentable
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Stayed 1 night in Apr 2024

8/10 Good

Devon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay no real concerns while there.
Stayed 2 nights in Mar 2024

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jette

Stayed 1 night in Mar 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with family
Very nice staff—even have lemon ice water up front for guests. Breakfast was hardy and the lovely lady that made it for us was very kind. Beds were a little firmer than some other motels, which I liked. Even though remodeling was happening it ended in the afternoon when guests were in their rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Naomi, Queen Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, clean place to stay. Very convenient location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. My daughter was not feeling well and we had a dart tournament to play and they allowed a late check out so she could rest in the room no questions! Definitely recommend
Stayed 2 nights in Mar 2024

4/10 Poor

Sydney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall a dirty, old hotel. I would not recommend staying here.
Stayed 2 nights in Mar 2024

6/10 Okay

BRUCE

Stayed 1 night in Mar 2024

8/10 Good

Kathy

Liked: Staff & service, amenities
The heater, air condioner was very noisy
Stayed 3 nights in Feb 2024

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Renovating some was messy and noisy.
Stayed 1 night in Feb 2024

8/10 Good

CLAYTON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy, just clean, comfortable and quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Clean. Well maintained. Great price.no complaints for a quick stopover and the heated pool was open!
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Property conditions & facilities
Quiet warm and cozy
Stayed 1 night in Jan 2024

6/10 Okay

David, Blind Bay

It works as a one night stop. It can definitely use a make over
Stayed 1 night in Feb 2024

10/10 Excellent

Virginia

Stayed 2 nights in Feb 2024

6/10 Okay

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property was ok, carpets were dirty in hallway and in the room. Pools of water in elevator from people swimming and using the elevator. Didn’t eat breakfast there so I can’t comment on that. Other than that, we felt safe and hotel was central to the shopping we wanted to do.
Stayed 3 nights in Feb 2024

6/10 Okay

jennifer

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Completely happy!
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was reasonably priced, clean and comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Judy

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Good experience. Disappointed in lack of tv channels as was unable to watch nfl playoffs without being down in the lobby.
Stayed 1 night in Jan 2024

10/10 Excellent

Cory

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE enjoyed the breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean but could use an upgrade
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a mess!
We stayed three nights in two different rooms. Pros: The front desk staff was friendly. The beds were alright. Decor and local pictures were a nice touch in the room. The water in the showers were hot. Cons: Filthy bathroom! Urine on the seat, hair in the bed and bathroom, hair dye on the wall (which at first we thought was blood), huge stains on the carpet in different colors, odd smells, a sheet sectioning off hall beside our room, construction in the main halls (including nails on the floor) construction dust on every surface inside the rooms. Construction tools and trash stayed in the hall for three days and it looked like an abandoned hotel instead of a working one. The noise from the street and neighbors was very loud in the first floor rooms. The breakfast was inconsistent at best. Waffle batter was good one morning and then way too thin the next. Biscuits and sausage one morning and none the next.
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret, Havre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. They are in the process up remodeling but still clean. Breakfast was pretty much empty by 8 and I did not see anyone restock while I was there but I hope they did. Breakfast selection was very good.
Stayed 1 night in Jan 2024