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Reviews of Sleep Inn & Suites Grand Forks Alerus Center

2.5 out of 5
Sleep Inn & Suites Grand Forks Alerus Center
1350 S 42nd St, Grand Forks, ND

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 618 reviews" "
Rating 8 - Good. 195 out of 618 reviews" "
Rating 6 - Okay. 39 out of 618 reviews" "
Rating 4 - Poor. 14 out of 618 reviews" "
Rating 2 - Terrible. 11 out of 618 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Loriann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, rooms clean and comfortable, best hotel I’ve been too
Stayed 2 nights in May 2024

2/10 Terrible

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Between the dogs barking in the rooms and the constant door slamming, did not fall asleep until after 3:30am. When we voiced our concerns to staff we were told to stay on a higher floor next time. I did not pick the main floor, so that is a bit of a rude comment.
Stayed 1 night in May 2024
Response from Liz, GM on May 21, 2024
Melissa,I want to sincerely apologize for the way your situation was handled. That is certainly not up to our standards and something I will address immediately.

10/10 Excellent

elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. They addressed our concern that our fridge was not working right away ( it was working) and didn’t hesitate when we asked for extra shampoo. Our room was clean and comfortable. The eating area/ lobby area is spacious with comfortable couches for lounging. The food at breakfast was a nice variety and usually well looked after. Overall a very pleasant get away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle, edina

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Apr 2024

10/10 Excellent

GERALDINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 1 night in Apr 2024

8/10 Good

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Clifford

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was friendly and knowledgeable at check in/out. We were really happy with the cleanliness of the room and surrounding areas. We would have loved to use the pool area, but because there was a basketball tournament that weekend, it was way too small to accommodate. Overall a great hotel to stay at.
Stayed 1 night in Apr 2024

6/10 Okay

Daryl J

Travelled with family and small children
Disliked: Property conditions & facilities
Price was outrageous, 220 a night is crazy, the price was way to high for the quality of rhe rooms, breakfast was not the greatest also!!
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lucie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Witnessed the staff telling a group in the lobby about being quiet for consideration to others in rooms that may have already went to bed. Nice to see her considering all guests.
Stayed 1 night in Apr 2024

8/10 Good

Janice

Liked: Property conditions & facilities
When we arrived to check in , the gentleman at the counter just said do you have a reservation ? Not even a hello … no smile no welcome .. that sets the tone really. Also the seal around the toilet was off and it smelled of urine
Stayed 1 night in Mar 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Diane

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, polite and friendly staff. What more can you ask for?
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff! Clean rooms. Convenient parking
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean and the staff was friendly. The breakfast had a wide variety of different foods and great coffee!
Stayed 1 night in Mar 2024

10/10 Excellent

launi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch! Definitely will stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great other then we went to use the pool the morning before we left and it was closed due to improper water chemistry.
Stayed 1 night in Feb 2024

2/10 Terrible

Daniel

Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean of front. Staff was helpful. I was looking for a place to eat and they recommended several and a short walk so it was all right and it’s a good access to the highway to leave in the morning.
Stayed 1 night in Feb 2024

8/10 Good

Pina

Stayed 2 nights in Jan 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Options!
Nice overall stay! Some of our family members have food allergies and I was so impressed with all the breakfast options for various dietary restrictions (gluten-free, diabetes, etc.). When staying in Grand Forks, we will be back!
Stayed 1 night in Jan 2024

6/10 Okay

Viki

Stayed 2 nights in Jan 2024

8/10 Good

Jamil

Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and was ready earlier than we thought it would be, which helped us get on the road on time. Nice employees.
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good buffet breakfast No extra dog fees is a bonus
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
This is a great hotel. Thanks for a great stay!
Stayed 4 nights in Dec 2023

6/10 Okay

Nathalie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Rabiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Jaimie

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Nathan, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly staff. Not much in the area other than Alerus centre….
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Stayed 1 night in Dec 2023

8/10 Good

Malcolm

Stayed 1 night in Dec 2023

6/10 Okay

Hayley, FRONTENAC

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Colleen

Stayed 1 night in Dec 2023

8/10 Good

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Deldrick

Stayed 1 night in Nov 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

JAYNE

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was fine, I suppose. The fellow working check in was honestly kind of miserable, but whatever. Room was fine, clean, no issues there. I would advise against the first floor as a room option as it was constant noise. Kids running up and down the halls loudly for an extended period of time. We were also woken up at 1:30 am from a loud rowdy group which wasn’t great. The spa wasn’t in service which wasn’t previously mentioned until we went to go use it, which again was annoying and should have been noted. The hotel itself is close to the main drag of the shops which is convenient, but honestly not enough to make me want to stay here again. The lady who checked us out was pleasant though and even smiled, so at least we had that…
Stayed 1 night in Dec 2023

10/10 Excellent

Ferida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained hotel. Rooms were comfortable and clean, and the decor/appearance was simple but appealing. Close location to shopping and restaurants. Wide variety of food for breakfast. Liked the large drinking water dispenser in the lobby.
Stayed 1 night in Dec 2023