From my experience, the hotel doesn't quite live up to its billing as a 4 star property. (i.e. wifi totally unreliable, hair dryer wrapped with electrical tape and not working, leaky shower plumbing, dangerously slippery bathtub, peeling paint in the bathroom). The site has a spectacular view across the Loire but the property needs some upkeep. The saving grace was the staff who dealt with clients' concerns cheerfully and efficiently. Plus the housekeeping was top-notch.