Aerial view

Reviews of Château Le Prieuré - La Maison Younan

4 out of 5
Château Le Prieuré - La Maison Younan
Rue du Comte de Castellane, Gennes-Val-de-Loire

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 84 reviews" "
Rating 8 - Good. 17 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely. Great location overlooking the Loire River. Audrey was wonderful when we checked in. She helped us get a dinner reservation for our first night and we were able to walk. Wish the restaurant had been open, but that can’t be helped. Breakfast was delicious on property. We felt like the wines in the bar were a little overpriced based on what we bought from the local vineyards. Lovely area to visit. Everyone we met were very friendly.
Response from Elise - Reception on Apr 13, 2024
Dear Tamara,Thank you for staying with us and for your review.We are happy you enjoyed your stau in the Château.We will pass on your comment to Audrey and to the bar manager.Please come back when the restaurant is open so you can enjoy the Chef's cuisine.Regards,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It changed ownership 6 years ago and this was my first visit since the change. It has lost some of the family charm, the menu is smaller, the house wine is now from Bordeaux from the owners vineyard and the internet in the bedrooms was inadequate. The stay was everything you expect from a four/five star establishment and the staff were of the correct calibre. The food remained exceptional. I probably will not be returning but would highly recommend if you want a romantic or peaceful weekend. The views over the Loure remain stunning.
Stayed 1 night in Nov 2023
Response from Elise - Reception on Nov 24, 2023
Dear John,Thank you for your comment.We are happy you enjoyed your stay with us. The menu is smaller but the Chef offers local and seasonal products. The wine list also invites our guests to try many local wines and also wine from our owner's vineyard. We hope you ll be able to visit the Chateau once more and thank you for recommending it!Regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antoine the server was attentive and friendly
Stayed 2 nights in Oct 2023
Response from Elise - Reception on Oct 13, 2023
Thank you for Antoine, we will let him know! ;-)Best Regards

10/10 Excellent

Tobias

Stayed 1 night in Aug 2023
Response from Elise - Reception on Aug 26, 2023
Thank you!

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and historic property with a great view. The restaurant is not open several days a week which was a downside given the remoteness, which left few options and made the place seem overly quiet. The staff were very very friendly and accommodating.
Stayed 2 nights in Jul 2023
Response from Elise - Reception on Jul 13, 2023
Dear Guest,We are happy you enjoyed your stay in the CHâteau.We wish we could open the restaurant 7 days a week but like many restaurants in France, we can't. But when the restaurant is closed, we offer the possibility to have boards: charcuterie or cheese and local ice creams.Come back anytime to try them.

10/10 Excellent

Ming

Stayed 1 night in Jun 2023
Response from Elise - Réception on Jun 15, 2023
Thank you!We hope the rest of your trip in France goes well.Regards

6/10 Okay

William

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some work required
From my experience, the hotel doesn't quite live up to its billing as a 4 star property. (i.e. wifi totally unreliable, hair dryer wrapped with electrical tape and not working, leaky shower plumbing, dangerously slippery bathtub, peeling paint in the bathroom). The site has a spectacular view across the Loire but the property needs some upkeep. The saving grace was the staff who dealt with clients' concerns cheerfully and efficiently. Plus the housekeeping was top-notch.
Stayed 2 nights in Apr 2023
Response from Elise - Reception on May 6, 2023
Dear Guest, Thank you for your comment. We take notes of your feedback. We will pass on your comment to our staff.Best Regards,

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Elise - Réception on Jan 25, 2023
Bonjour,Merci beaucoup pour votre retour concernant votre séjour au Château.En espérant que vous aurez passé de bonnes vacances en France et au plaisir de vous revoir,Cordialement.

10/10 Excellent

ala

Stayed 1 night in Nov 2022
Response from Elise - Reception on Nov 27, 2022
Thank you so much for your review! It was a pleasure to welcome you and your lovely family at the Château. We hope you enjoyed your holidays in France! Best Regards,

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely experience. The setting is amazing. The staff is great and the breakfast on them terrace overlooking river was wonderful!
Stayed 1 night in Sep 2022
Response from Elise - Reception on Sep 21, 2022
Dear Carol,Thank you so much for your comment. We are happy you enjoyed your stay at the Castle. We are so lucky to have that terrace so the guests can have their breakfast with a lovely view. We will pass on your comment about the staff to the team. Beqt Regards

10/10 Excellent

Hannah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful AND affordable chateau!
The Chateau Le Prieure was an absolute dream! Very beautiful and an affordable price as well. The staff were friendly and the chateau is in a good location near town and a short drive to several wineries in the area. We would love to go back one day!
Stayed 1 night in Aug 2022
Response from Elise - Reception on Aug 19, 2022
Dear Guest,Thank you so much for your lovely review.We hope you will be able to visit us again soon to enjoy the peaceful view.Best Regards

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location & experience
The stay was a very delightful experience. We were taken to our rooms by the receptionist and she explained all that we needed to know. The location gave views over the river valley. Breakfast on the terrace was great. The breakfast was of good quality and plentiful. The rooms were very comfortable. Although the heat wave temperature was high the rooms were cool. Overall a great experience.
Stayed 1 night in Jun 2022
Response from Elise - Reception on Jun 19, 2022
Good afternoon, Thank you so much for your lovely feedback. We are delighted that you enjoyed your stay with us. We understand you loved the location, we can't get tired of the view! We hope that you will come to visit us again. Best Regards

10/10 Excellent

Gudrun, Forest Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Stayed 1 night in May 2022
Response from Elise - Reception on May 30, 2022
Thank you for your review, we hope to see you again for another visit. Best Regards

10/10 Excellent

Keith

Stayed 3 nights in Apr 2022
Response from Elise - Front Desk Manager on May 13, 2022
Good afternoon, Thank you for your nice feedback. Best Regards,

10/10 Excellent

Piotr, Cambridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located high above the river valley. You must try the restaurant, the view resembles cruise ship. Decor a bit regal, but it fits the setting. Friendly staff can advise on activities. Biking is a great option. For the soul there are many historical chapels, for the body there are wine caves.
Stayed 3 nights in Apr 2022
Response from Elise - Chef de Réception on May 3, 2022
Good morning M. Jastrzbski, It was our pleasure to welcome you and your family at Le Château Le Prieuré****. We wish you'll be able to come to visit us again. We hope you enjoyed the rest of your trip in France and that you went back home safe. Best Regards, Elise, Front Office Manager

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely treat on our way back from the South of France. The Loire Valley is beautiful as is this Chateaux
Stayed 1 night in Aug 2021
Response from Virginie - Front office manager on Oct 6, 2021
Dear Danny, We are grateful for writing your review, thank you. We are delighted that your stay was satisfactory. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful property
Stayed 1 night in Dec 2019

8/10 Good

Willem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast to improve
Stay, comfort, shower and suite were great. Breakfast expensive reasonable (not great but just ok). No bottle of complementary water in the room (and rates of this hotel are not really cheap right). Furthermore, charming hotel and we slept very well.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This is a lovely property. Our room was decorated beautifully overlooking a spectacular view of the Loire River. The staff were very friendly and helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family of three enjoyed our overnighter at the Chateau very much, and we send our compliments to the chef, who made us an outstanding meal. Breakfast was a treat too!
Stayed 1 night in Sep 2019

6/10 Okay

Brian

Liked: Property conditions & facilities
Fantastic location and setting. Food and restaurant service was excellent but hotel service lacking. Seemed to be short staffed. Breakfast unimpressive. Rooms are impressive but need some attention to detail for an up-market Hotel. eg. no plugs near mirrors, hairdryer cord too short , TV located in unwatchable position.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

I confirmed them for late checkin. But they didnt answer the telephone on the other side even they knew it. Room seems to be clean, I saw dead insects and small insect and old spider web. Out side looks wonderful, But I don’t want to be here again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent dinner in the restaurant. Beautiful view of the Loire.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained Chateau with very professional and friendly staff
Stayed 1 night in Aug 2019
Response from Christophe on Sep 6, 2019
Dear guest, Thank you for your comment. It was a pleasure to welcome you in the Prieuré. Kind regards,

10/10 Excellent

Jthorne, Winston-salem

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and restaurant staff were excellent. The property overlooks a picturesque view of the Loire Valley. The location is close enough to visit a handful of châteaux in a couple of days. It’s a great deal for the price.
Stayed 2 nights in Jul 2019
Response from CTexier on Aug 26, 2019
Dear guest, Thank you very much for your comment I am going to share with our staff. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Christophe on Jun 22, 2019
Merci pour votre commentaire. Très cordialement,

10/10 Excellent

Shelia Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs updated hairdryer. The carpet in the room needs to be updated. The staff is wonderful and genuine. The food is outstanding.
Stayed 2 nights in May 2019
Response from Christophe on May 9, 2019
Dear Shelia, thank you very much for your comments. It was a pleasure to welcome you at the Prieuré. Kind regards,

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beautiful place!
Amazing castle, most elegant place I have ever stayed for the exceptional low price. Dinners were amazing and Frank, our waiter and other wait staff were exceptional. We hope to return some day and spend more than 2 nights as much to see in the area.
Stayed 2 nights in Sep 2018
Response from Christophe TEXIER on Nov 5, 2018
Dear Madam, dear Sir, On behalf of the entire Prieuré team we thank you for your comment. It was a pleasure to meet you. Kind regards,

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the service was impeccable from the time we arrived. Dinner was lovely as well. Our room was warm and cosy and extra heaters was used to make it warmer. I would definitely visit again.
Stayed 1 night in Oct 2018
Response from Christophe TEXIER on Nov 1, 2018
Thank you very much for your nice review and your comments about the room. It was a "Tradition" room with view on the Loire Valley, very to pleased to know it was at your convenience. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location in a Hotel With Character
Great location as a basepoint for visiting the Loire Valley chateaus and vineyards. A little far from places like Chambord though. The hotel was nice and had a feeling like staying in one of the chateaus. As such, there was a little musty smelling but the hotel was clean, with a large room and nice views of the river below. Ample parking. The breakfast included was very good compared to my experience with most French breakfast buffets. Staff all spoke English fairly well. We had dinner the first night we were there which was a nice experience. The presentation was very good, but the food itself was just above average. The bonus of having a small refrigerator in the room was nice. Although it's used for the minibar, there is a little more room to pickup some small items from a local grocery.
Stayed 3 nights in Sep 2018
Response from Christophe TEXIER on Oct 31, 2018
Dear Sir, thank you very much for your comment that I am going to share with the team of the Prieuré. It was a pleasure to welcoming you. Do not hesitate to get in touch for your next stay. We will suggest you some nice chateaux and vineyards around Saumur to visit. Kind regards

10/10 Excellent

Clara, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, outsatnding food, impeccable service! Will definitely return in the future, and will recommend it to my friends. Thank you!
Stayed 1 night in Aug 2018
Response from Virginie - Guest relation Service on Aug 25, 2018
Dear Madam, We thank you for your nice comment. It was very nice to read it. We try to make the best for our guest and it it was absolutely normal to be at your service. We hope we will welcome you in the future. Yours sincerely,

10/10 Excellent

Mark, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing and was the highlight of our trip to France. The staff placed us in the top room in the Château with a balcony looking over the Loire valley. Web site photos do not do justice to this amazing view.
Stayed 1 night in Jul 2018
Response from Virginie - Guest relation Service on Aug 25, 2018
Dear Sir, We thank you for your nice comment. Staff of Prieuré is delighted to have you to happy. We take a good note for picture on website and we will change them! We hope we will welcome you in the future. Yours sincerely,

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai adorée, la chambre était magnifique, les repas incroyablement bon et le personnel très gentil
Stayed 1 night in Jan 2024
Response from Elise - Réception on Jan 16, 2024
Merci pour votre commentaire.N'hésitez pas à revenir pour un prochain séjour!Bonne journée,

6/10 Okay

Gabrielle

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Stéphanie on Nov 21, 2023
Bonjour,Pouvez vous nous donner plus de détail sur cette note ?Merci.

6/10 Okay

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famille TUCHE ne pas choisir cet hôtel .....
L'endroit est magique ... mais ... mais ... mais ... ne pas tomber avec une famille "Tuche" à vos cotés car l’insonorisation est quasi nulle ! Quant à la publication sur Hotel.com elle est mensongère , car il n'y a pas de piscine et le mini golf il ne faut pas oublier ses clubs et sa balle. En revanche le restaurant est vraiment au TOP ainsi que le personnel .
Stayed 1 night in Jul 2023
Response from Elise - Reception on Jul 25, 2023
Bonjour,Nous vous remercions de nous avoir fait remarqué l'erreur d'hotels.com qui nous a surprise autant que vous car cet équipement n'apparaissait pas il y a quelques jours. L'erreur a été corrigée depuis.Concernant le mini-golf, l'équipement est disponible auprès de la réception et il ne faut pas hésiter à venir le demander.Nous transmettrons votre commentaire au Chef et au personnel.Cordialement

10/10 Excellent

Lauane

Stayed 1 night in May 2023
Response from Elise - Reception on May 31, 2023
Merci!

10/10 Excellent

Eythan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Elise - Reception on May 20, 2023
Merci!

10/10 Excellent

IKROH

Stayed 1 night in May 2023
Response from Elise - Reception on May 10, 2023
Thank you!Best Regards

10/10 Excellent

Valerie

Stayed 1 night in Jan 2023
Response from Elise - Reception on Jan 23, 2023
Bonjour,Merci beaucoup pour votre note!Cordialement

10/10 Excellent

Jerome

Stayed 1 night in Jan 2023
Response from Elise - Réception on Jan 23, 2023
Bonjour,Merci pour votre commentaire. Nous espérons vous revoir pour un prochain séjour au Château.Cordialement,

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, room comfort
Pourquoi pas, pour le lieu.
Juste une nuit etape et un dîner au restaurant de l'hotel . La chambre (suite) etait immense et la literie tres confortable. La propriété parfaite. Par contre l air passe a travers les fenêtres simple vitrage et sans les convecteurs d appoint nous aurions eu froid.... Le repas était correct mais pas de choix et beaucoup trop cher! Le site est tres beau. La deco melange de "chateau", imitation Empire et kitch chinois......sans commentaire.....😱
Stayed 1 night in Dec 2022
Response from Elise - Réception on Jan 12, 2023
Bonjour,Nous faisons suite à votre commentaire et vous en remercions. Nous sommes ravis que la chambre vous ait plu. Concernant les fenêtres d'époque, celles-ci n'ont malheureusement pas de double vitrage et nous mettons des radiateurs d'appoint à disposition dans les chambres pour palier cet inconvénient.Concernant le repas, il s'agit d'un restaurant gastronomique. La carte présente peu de choix, car elle change chaque mois: notre Chef n'utilise que des produits de saison, naturels et régionaux. En espérant vous revoir prochainement pour découvrir la nouvelle carte.Cordialement,

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Elise - Reception on Nov 1, 2022
Un grand merci de la part de toute l'équipe du Prieuré!Cordialement,

10/10 Excellent

francoise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très très bien
Impeccable ! Bon séjour!
Stayed 1 night in Oct 2022
Response from Elise - Réception on Oct 10, 2022
Bonjour,Merci beaucoup pour votre commentaire. Nous espérons vous revoir prochainement au Château pour un nouveau séjour.Cordialement,

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Thisbé - Réception on Sep 21, 2022
Bonjour,Merci pour votre avis sur votre séjour au Château.Bonne journée

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Elise - Guilloteau on Aug 27, 2022
Bonjour,Merci pour votre avis concernant votre séjour au Château.Bonne journée

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons hâtes de revenir !!
Château avec une vue exceptionnel sur la Loire, chambre spacieuse avec une terrasse magnifique, lit très confortable et rapport qualité prix imbattable !! seul petite reproche pour nôtre chambre les toilettes trop petites!!
Stayed 1 night in Aug 2022
Response from Elise - Réception on Aug 27, 2022
Bonjour,Merci pour votre commentaire. Nous sommes ravis que votre séjour vous ait autant plu. Nous espérons vous revoir prochainement pour un nouveau séjour.Bonne journée

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle expérience
Malgré un problème sur notre chambre initiale, il nous a été proposé une solution locale avec un surclassement le lendemain. Le séjour a été particulièrement agréable avec un service à hauteur A Recommander pour un séjour romantique…
Stayed 2 nights in Aug 2022
Response from Elise - Reception on Aug 24, 2022
Cher client,Merci beaucoup pour votre retour. Nous sommes ravis que la Suite Napoléon vous ait plu.Nous espérons vous revoir au Château pour un prochain séjour .Cordialement

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Elise - Reception on Aug 19, 2022
Bonjour,Nous vous remercions pour votre retour et nous espérons que vous reviendrez pour un nouveau séjour.Cordialement