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Our stay was comfortable but the only thing we had trouble with was the location of the elevator was never found. Its not clear wwhere it is located. As a couple of seniors its hard to walk long distance or climb stairs so elevator was priority but not accessed.
The room was clean, spacious, and the bed and pillows were soft and comfortable.
Katy
Stayed 2 nights in Apr 2024
Response from Amber on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the room to be clean and spacious! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Could not use the shower beacuse they had a leak and housekeeping keept interuping our stay in our room waking us early. Horrible experience
Lizbeth
Stayed 1 night in May 2024
Response from Amber on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that housekeeping interrupted your morning and we will check into the room with a leak. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Okay
ye chan
May 7, 2024
ye chan
Stayed 1 night in May 2024
6/10 Okay
Kristopher
Business traveller
May 7, 2024
Liked: Cleanliness, staff & service
Very loud, shower suround and chair looked like something from the 70s.
That said, the staff was very helpful.
Kristopher
Stayed 1 night in Apr 2024
Response from lily on May 7, 2024
Hello Kristopher, thank you for leaving a review, we appreciate the feed back. We appologize we are currently still under renovation. Front Desk Agent LiliannaR
8/10 Good
Sukhwant
May 6, 2024
Liked: Staff & service
The rooms and bedsheets were clean.
Good for the price.
Sukhwant
Stayed 1 night in May 2024
Response from Front Desk on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be a great stay! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
My room was dirty, e.g., so much hair from previous guests in the tub that it wouldn't drain. Security & management had to bust into the room next door, which led to an angry, unwanted guest, getting physical with the security guard. There were several motorcycles revving their bikes late at night & early morning, right outside our door. I would not recommend stayting there.
Rebecca
Stayed 2 nights in May 2024
Response from Front Desk on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that others caused issues during your stay and that housekeeping did not live up to our standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.As for the motorcycles, it was motorcycle weekend in Fresno, and they are every where in town.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found that your stay was great. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
2/10 Terrible
Alexander
Travelled with partner
Apr 28, 2024
Disliked: Property conditions & facilities
Elevator not working.Had to walk to completely opposite end of hotel then back again just to get to room. Room lock defective. Place literally stinks. As I walked in to check in, the only employee at the front desk was just sitting on the phone with some customer and had me waiting for a while, just to give me the bad news. I am absolutely angry that I had to pay for a room in such a ghetto place, not to mention the hoodrats just hanging out, smoking in the balcony. I thought I was getting at least a decent clean place to sleep. The La Quinta name has gone down the drain in this place. What a dump!!!
Alexander
Stayed 1 night in Apr 2024
Response from Amber on Apr 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had to wait awhile while someone else was being helped, and that other guests were making your stay unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We are working on the elevator situation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
6/10 Okay
Bonnie
Travelled with partner
Apr 28, 2024
Liked: Staff & service
Room carpet needs to redone. Dead roach in bathroom upon arrival.
Bonnie
Stayed 3 nights in Mar 2024
Response from Amber on Apr 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced a pest, and we are also in the works of redoing the flooring, it is just a process. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
2/10 Terrible
Arnoldo
Business traveller, Travelled with partner
Apr 24, 2024
Disliked: Cleanliness, staff & service
The receptionist who attended me had a very bad character, arrogant, the a/c in the room was not working, and one of the beds was dirty, had sand and smelled bad in the sheets.
Arnoldo
Stayed 1 night in Apr 2024
Response from Amber on Apr 25, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay with us was not a good stay Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found found the hotel to be clean and we served you well. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Pooja
Travelled with family
Apr 20, 2024
Disliked: Amenities
Dont stay with kids plz
Pooja
Stayed 1 night in Apr 2024
Response from Amber on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not feel like you could have kids here. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Good
Jashim
Apr 17, 2024
Jashim
Stayed 1 night in Apr 2024
Response from Lily on May 7, 2024
Hello Jashim, Thank you for leaving us a review, we appreciate any feedback. Front Desk Agent LiliannaR
8/10 Good
Teegan
Apr 13, 2024
Teegan
Stayed 1 night in Apr 2024
Response from Amber on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be satisfactory! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Our stay was nice we didn’t have any issues checking in and our stay was peaceful and quiet
Valerie
Stayed 2 nights in Apr 2024
Response from Amber on Apr 15, 2024
Dear Valerie,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be peaceful! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
6/10 Okay
Maria
Travelled with family and small children, Business traveller, Travelled with pets
Apr 8, 2024
Liked: Cleanliness, staff & service
front desk staff very friendly. Building is outdated but we dont mind. Room is outdated and cleaned very good by the hardworking housekeepers!
Maria
Stayed 2 nights in Apr 2024
Response from Amber on Apr 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff to be hardworking and friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations, and hope to work on being outdated in the future. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Fresno
8/10 Good
Perla
Apr 6, 2024
Perla
Stayed 1 night in Apr 2024
Response from Amber on Apr 29, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
Hi Raoul,Thank you for taking the time to provide feedback. We understand the Free Breakfast was not up to your standards, but I hope everything else exceeded your expectations. We provide hot and cold items for breakfast, it could have been possible of a run out of items type of situation but if you plan to come back in the future, we hope to pleasantly surprise you.Thank you again
Thank you for leaving a review, hope to see you again in the near future. Have a good evening.
6/10 Okay
Emily
Mar 31, 2024
The room feels dark and dingy. It might feel lighter and brighter if the wall wasn’t painted dark purple and there was light through the one window. Whomever they hired to paint should be replaced. There is paint splattered all over the floor and drops on the refrigerator. This is my first time in a La Quinta and it will definitely be my last. The neighbors got home around 2am and have been partying next door all night. It’s now 6:30am. I just want to get out of here.
Emily
Stayed 1 night in Mar 2024
Response from Front Desk Lilianna on Apr 3, 2024
Good Evening Emily, thank you for leaving us review, we hope see you soon and give us another chance to make it a better stay next time, we are sorry you had a unpleasant stay, we will bring this to or mangers attention.
10/10 Excellent
Maribel
Travelled with group
Mar 24, 2024
The hotel was close to our event venue.
Maribel
Stayed 2 nights in Mar 2024
Response from Amber on Mar 25, 2024
Hi Maribel,Thank you for taking the time to give us a great comment, and glad we were the ones close to your event venue!Thank you again,
8/10 Good
Shannon
Mar 20, 2024
Liked: Staff & service
Customers are very rude when they get up in the morning they're talking loud standing by your door they don't know if you're asleep or up that's one thing it needs to be said please respect your neighbors while staying here other than that no problem
Shannon
Stayed 1 night in Mar 2024
Response from Amber on Mar 22, 2024
Hi Shannon,I must agree with you that some people really do not have common courtesy and I apologize for those that did not respect those around them!I am glad to hear that your stay with us was satisfactory other than the other guests. Thank you for your feedback!
4/10 Poor
Raul
Mar 19, 2024
Raul
Stayed 1 night in Mar 2024
Response from Amber on Apr 8, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
10/10 Excellent
Jackie
Travelled with family, Business traveller
Mar 18, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the girl who checked us in was so sweet and very helpful
Jackie
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 20, 2024
Thank you for sharing with the front desk staff, glad to hear your check in experience was pleasant and accommodating.
10/10 Excellent
Anthony
Travelled with family, Travelled with family and small children
Dear Anthony,Thank you for sharing your feedback with our team. We are happy to hear that your stay was accommodating and the location was convenient. We hope to see you for any future bookings.
2/10 Terrible
Richard
Mar 14, 2024
Richard
Stayed 1 night in Mar 2024
Response from Lily on Apr 4, 2024
Good Afternoon Richard, thank you for leaving us a review, we would love to hear on why you stay was not a good stay, any feedback would be appreciated. hopefully to fulfill the next guest(s) stay or possibly a future stay you book with us again. Front Desk Agent Lilianna R. :)
10/10 Excellent
Patricia
Mar 10, 2024
Patricia
Stayed 1 night in Mar 2024
Response from lily on Apr 3, 2024
Hello Patricia, thank you for taking the time and leaving us a review, we hope to see you soon again. Front Desk Lilianna :)
The toilet smelled like it hadn't been cleaned in weeks and the rooms were a little outdated. The noise coming from people walking and talking loudly in the halls at about 2:30 AM felt like they were right in the room with us. Though I will say that the front desk staff was pleasant and helpful during our stay.
Valerie
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Dear Valerie,We are sorry to hear that you experienced these issues during your stay. I have shared your concerns with our Facilities Manager. We hope this does not impact any future bookings.
1st day for breakfast hot gravy was brought out but the biscuits were frozen. Within an hour there was no meat or eggs.
2nd day very early there were no meat or eggs.
There was plenty of bread for toast and waffle mix. Only one coffee caraft that emptied quickly.
Nancy
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Feb 23, 2024
Dear Nancy,We are sorry to hear that you did not enjoy breakfast. We hope this negative experience doesn't affect booking in the future! Have a great day!
10/10 Excellent
MAYELA
Feb 22, 2024
MAYELA
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Mar 20, 2024
Thank you for sharing for feedback with the front desk staff. We hope to see you again for future bookings.
2/10 Terrible
Anthony
Feb 19, 2024
Anthony
Stayed 3 nights in Feb 2024
Response from Management on Feb 20, 2024
Dear Anthony,I am sorry to hear that you didn't enjoy your stay. I wish I had more information to try and fix whatever issues occurred. Have a nice day.
6/10 Okay
Verified traveller
Feb 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Walkways and breeze way dirty.
Verified traveller
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 15, 2024
Dear guest,We are sorry about the negative experience due to the walkways being dirty. We are constantly trying to combat this issue, due to the birds. Have a great day!
The room was clean but the stairs and walkways should be better maintained. The elevator was broken so we had to carry everything upstairs. After taking our suitcases and belongings into our room, we noticed that the door wouldn't lock when it was closed. Staff couldn't figure it out and didn't have another room ready for us, so we had to walk downstairs and put everything back in the car so we could get to our event on time. When we returned after 11pm, there was only a room on the third floor, so we had to walk everything back up to the new room. The problems with the door lock and elevator were not the fault of the staff on duty and they handled things as well as they could. When checking out the next day, I accidentally left my charger in the room and my key stopped working. Housekeeping said they couldn't open the door so I could go back in, but the young woman at the front desk was nice enough to walk up to the third floor and get the charger for me.
Trevor
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Dear Trevor,Thank you for your feedback. I am sorry to hear that you experienced these issues during your stay. We are working on these issues and hope it doesn't affect your opinion of La Quinta. We hope you have a great day!
There is a calm and warm feeling I get every time I stay here. The rooms are very clean and in order. The beds are super comfortable which help me sleep like a baby. There is very little noise from other guests or the outside world. I have stayed here several times over the weekend and I haven't had any bad experiences whatsoever. The staff is very friendly, professional and kind. The service is great and breakfast is available with a variety of food items to choose from. The WiFi has no issues with slow connection. There are plenty of cable channels to watch during your stay. There's a microwave and a small fridge for added convenience. There's quite a bit of places to choose from that are near by, when it comes time to eat or have some leisure time. I recommend this place for its low rates and added comfort. Room availability is always reliable convenient. *****Full stars by me*****
Gabriel
Stayed 2 nights in Jan 2024
Response from Management on Feb 13, 2024
Dear Gabriel,Thank you very much for your feedback. We are very happy to hear that you enjoyed your stay. We hope to see you again for any future bookings! Have a great day.