Pool
Check availability

Reviews of Holiday Inn Express Hotel & Suites Fresno South, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Fresno South, an IHG Hotel
Intersection Of Jensen Ave, 2660 South 2nd St, Fresno, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 693 reviews" "
Rating 8 - Good. 200 out of 693 reviews" "
Rating 6 - Okay. 69 out of 693 reviews" "
Rating 4 - Poor. 39 out of 693 reviews" "
Rating 2 - Terrible. 34 out of 693 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service clean rooms
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so quiet staff was friendly
Stayed 2 nights in May 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kathryne, Grants Pass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was welcoming for us weary travelers, heading home from the solar eclipse in TX.... wonderful breakfast choices too. Thank you so much and we will plan our trip to stay there once again in the future. 💯😊
Stayed 1 night in Apr 2024

6/10 Okay

Alan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s was good. The hot tub was out of order so I was disappointed. I wouldn’t have booked a room here if I knew the hot tub was out of order. Freeway traffic was noisy. Breakfast was good and the girl at the counter with the braces was very attractive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean_H

Stayed 3 nights in Mar 2023

2/10 Terrible

Aurora

Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Hello,We are sorry to hear that you did not enjoy your stay with us here at the Holiday Inn Express & Suites Fresno South.Can you please elaborate on what you did not like during your stay? We love to get feedback so we can acknowledge and correct the issues.Thank you, I look forward to hearing your response.Sarah PhillipsGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good plae to stay
Stayed 1 night in Feb 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Just stayed one night but I will definitely return. The beds are so comfy. The breakfast was very nice and plentiful.
Stayed 1 night in Feb 2024

10/10 Excellent

IRMA

Stayed 1 night in Jan 2024

8/10 Good

Satima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
If I had to stay here again, I would. The price was good for the hotel. Breakfast was nice and hot and stocked well! The location was around major food chains you could walk to. For being next to the freeway it wasnt too loud. Nice and quite area.
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, property is conveniently located close to freeway, gas station and fast food. Check in/check out was smooth and staff was friendly. The lobby area, and the room itself was very clean. The beds were comfortable. No complaints, we hope to come back again!
Stayed 1 night in Jan 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean!
The only problem is the freeway noise but other than that, this hotel is SO CLEAN! We will stay here again, just on the pool side instead!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend!!
Staff was so friendly and helpful! Room was spacious and comfortable! Hotel was quiet. Breakfast was amazing!!
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great room! Great service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Eduardo, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for travelers.
Stayed 1 night in Jan 2024

10/10 Excellent

Vedant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Evelyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Rosa

Stayed 1 night in Dec 2023

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Good breakfast
Stayed 2 nights in Dec 2023

8/10 Good

Adriana

Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly recommend it if your in the Fresno area
Stayed 2 nights in Nov 2023

2/10 Terrible

Christopher

Yup
Stayed 1 night in Nov 2023
Response from General Manager on Nov 15, 2023
Dear Christopher,We are sorry to hear that you did not enjoy your stay with us at the Holiday Inn Express and Suites.With your review you did not state why your stay was not enjoyable. With reviews such as yours we get to see what areas we can improve upon. We greatly appreciate your feedback, and you taking the time to inform us. If you have any suggestions or more information that you can provide us, we would be grateful.I hope you can give us another chance if you are in our area again. Sincerely,Sarah PhillipsGeneral Manager

8/10 Good

John

Travelled with partner
Lots of freeway noise! Sits right off the 99.
Stayed 1 night in Oct 2023

10/10 Excellent

gail, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The noise from freeway is not conducive to sleep. Even ear plugs did not help.
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2023

10/10 Excellent

Larry

Stayed 1 night in Oct 2023

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Jesusa

Stayed 1 night in Oct 2023

10/10 Excellent

Freddy

Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Vacation roadtrip
Noisy location, light industry too close
Stayed 2 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you like air conditioning or cold room to sleep in this is not the property for you it was awfully hot and it never cooled off in our room!
Stayed 1 night in Sep 2023

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with attentive and polite staff. I like the amenities like the pool and look forward to staying here again.
Stayed 1 night in Sep 2023

10/10 Excellent

fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, nice staff and clean
Stayed 1 night in Sep 2023

4/10 Poor

Lowell

Disliked: Cleanliness
This may be a HIE but it is in name only. Not what I’ve come to expect from the brand. Very basic tub as opposed to shower. There was love stain on the couch that clearly hadn’t been cleaned (trying to attach photo). I was most frustrated by the front desk agent. When I asked to add my wife to the reservation so she could charge or get keys, she said she would give me two keys and I didn’t need to add her. She said as long as I was there she could get a key. I specifically asked because I wanted her to have the convenience and safety of being an additional registered adult. Given the neighborhood, I’m guessing she gets a lot of request to add hookers to the room, but we were clearly a coupe.
Stayed 1 night in Sep 2023

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, spacious room. Good breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Daisy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Warm water shower at best…
Stayed 1 night in Aug 2023