Room, 2 Queen Beds, Non Smoking
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Reviews of Ramada by Wyndham Northern Grand Hotel & Conference Centre

3.5 out of 5
Ramada by Wyndham Northern Grand Hotel & Conference Centre
9830 100 Ave, Fort St. John, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 869 reviews" "
Rating 8 - Good. 279 out of 869 reviews" "
Rating 6 - Okay. 74 out of 869 reviews" "
Rating 4 - Poor. 28 out of 869 reviews" "
Rating 2 - Terrible. 9 out of 869 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Incredible staff. The restaurant is very good. Solid dining options nearby. Easy parking.
Stayed 2 nights in May 2024

6/10 Okay

Bradley

Business traveller
Liked: Cleanliness, staff & service
The shower sucked. The AC worked periodically. Aside from that. Not too bad
Stayed 6 nights in May 2024

8/10 Good

Rod

Business traveller
Liked: Cleanliness
Food, which is usually reall good, was not at all
Stayed 2 nights in Apr 2024
Response from Angela on May 9, 2024
Hello Rod, thank you for taking time to review your stay. I am sorry to hear that you were disappointed with the food during your stay. We don't get many complaints about our restaurant so I am surprised. I would like to make this right , however. The next time you find yourself in Fort St. John please allow us to offer dinner at North Bar & Grill on the house. Kindly contact me in advance at gm@northerngrand.ca. Thank you again for your feedback, it is very important to us!

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Recomamded
Stayed 2 nights in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, great view over the area. Food was decent. Restaurant was understaffed.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

Vina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall stay, my stay at this hotel is always nice and relaxing.
Stayed 2 nights in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms, excellent breakfast.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was alright but could be improved. The parking is ample but can fill up during peak season. The fitness room is small but works great.
Stayed 6 nights in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review. Your feedback is very important to us.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, limited Tv options, clean hotel n staff, outside and parking muddy dirty
Stayed 2 nights in Apr 2024
Response from Angela on May 7, 2024
Thank you for taking time to review your stay. Your feedback is very important to us. Yes, this time of year in the north things can be a bit on the muddy side. Safe Travels.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

8/10 Good

Sarah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Lovely breakfast available. Only thing that could make it better is waffles. 😁
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great , room was very nice , bed very comfortable and in floor heated bathrooms was a bonus . Would recommend this to all I will definitely be staying there again.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was very good. We also had dinner at the restaurant which was also very good. Convenient location to downtown. Staff was friendly.
Stayed 2 nights in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

6/10 Okay

David, fort Nelson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, great check in process all was well, however there was dry staining beside the toilet which I thought just to be water from the shower, until I put the floor towel on top of it while I showered and realized it was urine. It turned the towel yellow, for this reason it kinda ruined the hotel for me, otherwise this would of been a 5 star review. it could of just been missed when the room was cleaned or could be leaking out the toilet wax seal either way it should be addressed.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for taking time to tell us about your stay. Your feedback in important to us. We would have appreciated the opportunity to make this right during your stay. We hope to serve you again. Thank you

8/10 Good

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central local. Little to no traffic at night making it a nice quiet place to say.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review. Your feedback is important to us!

10/10 Excellent

guo zhang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for my business trip.
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for taking time to review your stay. Your feedback in important to us!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angela on May 7, 2024
Thank you for your review! Your feedback is very important to us!

8/10 Good

Lilynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room assigned to me was well appointed and clean, however it got stuffy quickly and the cooling system in the room wasn’t working properly. The hotel is located centrally and walking distance to many restaurants and leisure areas. The complimentary hot breakfast is plentiful and tasty. Unfortunately the restaurant was closed due to the Easter long weekend. An advance announcement on their website would have been appreciated.
Stayed 2 nights in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night instead of the two. Would not give me a refund for the night I never used.
Stayed 2 nights in Mar 2024
Response from Angela on Apr 2, 2024
Hello Gary, We are sorry to hear that you were not satisfied with your service. Your reservation was prepaid directly to expedia, not to the hotel therefore you would have to contact Expedia for the refund. Thank you, Angela

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 3 nights in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice. The room was very clean. The restaurant was a nice option with good food. I had a 5th floor room with a stunning view. Very impressed.
Stayed 1 night in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. We are happy to hear that you enjoyed your stay.Your feedback is important to us!

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant on site
Stayed 1 night in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
stay here many times..best food, great front desk staff, convenient location
Stayed 1 night in Mar 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Chantelle

Liked: Cleanliness
Nice hotel, huge puddle from the parking lot into the hotel, drainage is a problem. The walls are paper thin, so if your neighbor's are loud they will keep you up, or you'll keep them up. Was off the main path, but not too hard to find.
Stayed 1 night in Mar 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel. Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice staff, clean and good food
Stayed 1 night in Mar 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Tana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great restaurant, good location.
Stayed 1 night in Mar 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Lorena Iturrieta

Stayed 2 nights in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

6/10 Okay

Estrella

Business traveller
Liked: Cleanliness
The food
Stayed 1 night in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel. we are sorry to hear we did not exceed your expectations and hope to serve you again soon to leave a better impression. Cheers!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in. Friendly service!
Stayed 1 night in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

2/10 Terrible

Chris

Stayed 1 night in Feb 2024
Response from Angela on Mar 14, 2024
Hello Chris, I am sorry to hear that we did not meet your expectations. We take customer satisfaction very seriously and would appreciate any information that you can offer on where we fell short. we hope you will give us a second chance to leave a better impression.

10/10 Excellent

Bradi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good price
Stayed 1 night in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and accommodating. The hotel was clean and the restaurant was good. Room had everything we needed. My only complain would be the heating/cooling system. They were very old radiator styles and we had a tough time regulating the temperature in our room.
Stayed 2 nights in Feb 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel. Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the center of Fort St. John. Easy walking distance to various restaurants, cafes and fitness facilities. They have an excellent restaurant on the premises and great breakfast buffet that is part of staying with the hotel. Had an enjoyable stay. Only drawback was hallway and adjoining room noise when in my room.
Stayed 5 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel. We are happy to hear that you enjoyed our complimentary breakfast. Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Angela on Apr 2, 2024
Thank you for taking time to review your stay. Your feedback is important to us!

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Decent bang for buck
Stayed 1 night in Dec 2023
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Rory

Business traveller
Liked: Amenities
Helpful, friendly staff
Stayed 2 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Christine

Stayed 3 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in friendly service. Clean Restaurant to dine Handy to airport
Stayed 1 night in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Tawni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience for a reprieve from a long road trip. Staff were great, room was very comfortable, dinner and breakfast were delicious!
Stayed 1 night in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! i am very happy to hear that you enjoyed our restaurant as well! Your feedback is very important to us. We hope to serve you again soon! Cheers!

10/10 Excellent

Kali Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves 5 stars! The reception service, the room, the cleaning girls and especially the hotel restaurant are impeccable! You know that hotel you leave with the feeling that they work in a team and well!
Stayed 1 night in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! I am thrilled to hear that you enjoyed your stay and our restaurant. Your feedback is very important to us! We hope to serve you again soon! Cheers!

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Staff were very friendly and helpful. Supposed to be able to adjust heat on floor in bathroom but that did not appear to work unless I was doing something wrong. Room was clean. It was super easy to stream onto the tv.
Stayed 4 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel. Sorry to hear that the in-floor heating wasn't working correctly. Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Robin

Stayed 2 nights in Jan 2024
Response from Angela on Mar 14, 2024
Thank you so much for taking time to review our hotel! Your feedback is very important to us! We hope to serve you again soon! Cheers!

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024