Individually furnished, soundproofing, iron/ironing board

Reviews of Hotel Belle Fontainebleau

2 out of 5
Hotel Belle Fontainebleau
1 Rue De La Chancellerie, Fontainebleau, Seine-et-marne

Reviews

6.6
Rating 10 - Excellent. 19 out of 130 reviews" "
Rating 8 - Good. 45 out of 130 reviews" "
Rating 6 - Okay. 32 out of 130 reviews" "
Rating 4 - Poor. 22 out of 130 reviews" "
Rating 2 - Terrible. 12 out of 130 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Heidi, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
thanks for the late checkin
Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Stayed 1 night in Jun 2023

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Wouldn't stay more than one night
This hotel is very basic. There is a bed and a nightstand in the room but that's it. No decorations or anything. The room is also small and dark. The headboard was loose onour bed so it smacked into the wall every time someone moved, which was annoying but we only stayed one night, so it wasnt a big deal. Also, there doesn’t appear to be any parking onsite as advertised. We paid 20 euro for outdoor parking for one night... Also, i don't recommend paying 10euro for their breakfast. It looked unappetizing and there was a tea room across the street had better options for half the price
Stayed 1 night in Apr 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel in a good location. A better mattress would make a huge difference
Stayed 5 nights in Oct 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel ,great location
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Good hotel, great location.
Stayed 7 nights in Oct 2021

10/10 Excellent

Ole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant and very centrally located. In an area with restaurants, cafes and bars. It was a bit noisy but nothing that bothered me. If you are a light sleeper or have difficulties falling a sleep with noise around you I would not recommend the hotel for Friday or Saturday. I did enjoy my stay and would star there again.
Stayed 2 nights in Sep 2020

6/10 Okay

Ali

Disliked: Cleanliness
In need of modernisation, but great location
Great location and check-in guy was friendly enough. The whole place needs a full refurb as its rather shabby around the edges, the wardrobe/shelves were very dusty and the walls are thin.
Stayed 1 night in Sep 2019

6/10 Okay

SUSAN

Disliked: Cleanliness
Our key didn't work properly and we had to sleep with our door open on our last night. There was very little available at breakfast on our second morning and we therefore didn't use the facility again.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff ... moved our room so my mother didn’t have too many flights of stairs to walk up. Dated but clean.
Stayed 1 night in Sep 2018

4/10 Poor

P

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Toilet flush wasn't working. Bathroom tap wasn't working either.

4/10 Poor

Jie

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Class reunion
This is a very small, not very fancy, hotel right in the heart of Fontainebleau. I was there for a class reunion and all the well-known hotels were sold out. This hotel is an easy walk to the chateau and to my school. Being alone, I took a single room. It was tiny, but clean. Honestly, it was fine for the price. I really only used the room to sleep in so I didn't mind, but the room was very small. That said, the Internet worked!

2/10 Terrible

Allison, K-P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
The proprietor of the hotel is a rude and angry man. From the time I arrived until the minute I left the property, he communicated with my by yelling. When my room wasn't ready (I arrived early), I left to get lunch. When I returned, he asked me for my room number. As I hadn't yet checked in, I said I didn't know the number. He screamed at me that I better remember it next time. I politely explained that I hadn't checked in yet. Didn't he remember me? I had spoken to him no less than 45 minutes prior, and I was the only guest checking in at the time. When I asked for help taking my luggage up three flights of narrow stairs, he shouted at he to get out of the lobby and take my own luggage up stairs. The next morning, he yelled at me for sitting at a two-person table when I was just one person. I tried to explain that I needed to work on my computer, but he insisted on moving me to a smaller table. I will never patronize this establishment again. I hope you won't either.

6/10 Okay

Monique

Travelled with family and small children
Salle de bain avec une baignoire difficile d'accès et une porte qu'on ne peut fermer.
Stayed 1 night in Mar 2024

10/10 Excellent

BRESSAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
le réceptionniste est parfait serviable agréable et extrêmement sympatique la chambre en revanche possède un lit qui devrait être changé nous avons passé la nuit a faire de la varappe le lit s'enfonce au milieu le sommier et le matelas catastrophique heureusement dans la chambre un mauvais lit en 90 a pu accueillir mon mari qui n'a pas fermé l'oeil tellement le couchage est désastreux.petit déjeuner rien à dire.
Stayed 1 night in Jan 2024
Response from Dominique on Jan 22, 2024
Chère Daniel, Nous vous remercions sincèrement pour vos aimables mots concernant notre réceptionniste et votre appréciation positive du service. Nous sommes ravis que vous ayez apprécié le petit-déjeuner.Cependant, nous sommes désolés d'apprendre que vous avez rencontré des désagréments avec le lit dans votre chambre. Votre confort est notre priorité absolue, et nous comprenons à quel point cela peut affecter votre séjour. Nous présentons nos excuses pour cette expérience désagréable.Nous prendrons immédiatement des mesures pour examiner et remédier à la situation du lit dans la chambre que vous avez occupée. Votre retour d'information est essentiel pour nous, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience.Si vous avez d'autres préoccupations ou si nous pouvons vous assister de quelque manière que ce soit, n'hésitez pas à nous contacter. Nous sommes déterminés à faire en sorte que votre prochaine visite soit des plus agréables.Merci de votre compréhension et de nous donner l'opportunité de rectifier la situation.Cordialement,Dominique

10/10 Excellent

emmanuel

Stayed 3 nights in Oct 2023

8/10 Good

jean

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Françoise

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. The room gets seally hot at night and unfortunately it is quite noisy if you try to keep the window open.
Stayed 1 night in Sep 2023

8/10 Good

Volker

Liked: Cleanliness, staff & service
Belle Fontainbleau
Stayed 1 night in Aug 2023

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel correct
Stayed 2 nights in Aug 2023

10/10 Excellent

Ozanne

Stayed 1 night in Jul 2023

6/10 Okay

Andre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Achat facile de l’hergement. Hotel assez vieux et petit déjeuner presque ridicule. Propreté bonne
Stayed 2 nights in Mar 2023

10/10 Excellent

Eric

Stayed 1 night in Jan 2023

10/10 Excellent

Maicol

Stayed 1 night in Nov 2022

8/10 Good

Zaynab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai occupé une chambre pour la nuit à un prix très abordable. L'hôtel est entouré de bars et restaurants ouverts jusque tard dans la nuit Bémol : Je pensais que l'hôtel disposait de son propre parking mais ce n'est pas le cas. Il y a pas mal de parking dans les alentours mais il faut prévoir le coût de la place de stationnement
Stayed 1 night in Sep 2022

8/10 Good

Franck

Stayed 2 nights in Aug 2022

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

PIETTE

Stayed 4 nights in Aug 2022

2/10 Terrible

Cyril

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Leslie

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Mickaël

Stayed 1 night in Jul 2022

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gut für eine Nacht!
Stayed 1 night in Jul 2022

8/10 Good

ELIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end de sport
Sejour agréable ,personnel tres sympathique a l accueil ,hotel tres bien situé ,une pizzeria a proximité les pizzas sont très bonnes.
Stayed 3 nights in Apr 2022
Response from Dominique on May 7, 2022
Chère Eliane , Merci pour votre agréable commentaire. Nous sommes ravis de savoir que votre séjour s'est passé merveilleusement bien dans notre établissement. Notre équipe a en effet à cœur d'assurer un service de qualité tout au long de votre séjour. Nous espérons vous revoir très bientôt. Chaleureusement

10/10 Excellent

BPAURA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel sympathique et accueillant.
Stayed 2 nights in Apr 2022

4/10 Poor

Jean Claude

Disliked: Room comfort
Avis défavorable
Après un accueil favorable quelle déception chambre très petite propre mais pas de chauffage du tout on a. Eu très froid j estime que pour 75€41 on aurait pu bénéficier du chauffage effectivement ce vendredi après midi il faisait grand. beau mais nous sommes le 25. Mars pas le 25 juillet Très déçu.
Stayed 1 night in Mar 2022
Response from Charles on Apr 13, 2022
Cher Monsieur Jean Claude, Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager le ressenti de votre séjour au sein de notre hôtel. Effectivement la température générale au sein de notre hôtel fut baissé en raison de la hausse de température tout au cours de la semaine. Néanmoins, un chauffage d'appoint aurait pu vous être fourni si vous nous aviez signaler le problème à la réception. Nos équipes étant d'une grande disponibilité ces derniers aurait pu prendre en charge votre problème avec grand plaisir. Nous prenons très à cœur le retour de nos clients et soyez en assuré que les différents points souligné dans votre commentaire sera transmis aux équipes concernées afin d'éviter que cela ne se reproduise à l'avenir. Chaleureusement

8/10 Good

Cedric

Stayed 1 night in Mar 2022

6/10 Okay

Raymond

Business traveller
Liked: Staff & service
Disliked: Room comfort
Mässig
Heizung funktioniert nicht, bekam dann einen Wärmeofen
Stayed 1 night in Feb 2022

10/10 Excellent

Trine Birgit

Stayed 1 night in Dec 2021

4/10 Poor

Fabienne

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021

8/10 Good

pineau

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plutôt bien
Stayed 1 night in Oct 2021

6/10 Okay

BERNARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HÔTEL A RESTAURER
Hôtel bien placé, correct mais sans plus. Vieillot, mériterait un belle restauration à la hauteur de la ville et de son envirronnement...
Stayed 1 night in Oct 2021

6/10 Okay

Grégory

Stayed 1 night in Oct 2021

4/10 Poor

Michele

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

JEAN MARIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel situé idealement
Bonne expérience que ce séjour dans cet hôtel. Tout y fut parfait et si proche du chateau et des restaurants qu'il n'y a rien à lui reprocher.
Stayed 2 nights in Aug 2021