Classic Double Room, Private Bathroom (External)
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Reviews of Locanda de' Ciompi

Locanda de' Ciompi
via Pietrapiana 28, Florence, FI

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 282 reviews" "
Rating 8 - Good. 87 out of 282 reviews" "
Rating 6 - Okay. 24 out of 282 reviews" "
Rating 4 - Poor. 6 out of 282 reviews" "
Rating 2 - Terrible. 6 out of 282 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alain

Stayed 3 nights in May 2023

10/10 Excellent

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Francesco and Mira were wonderful and helpful owners with easy communication and many recommendations for our entire stay. At check-in we went over a map of Florence and drew out points of interest that helped up navigate the city very easily.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing host and great accommodation. We also loved the area as it's not as busy with tourists (it seems mainly locals hang out there) and great places for food/drinks (for dinner make sure you have an reservation).
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is super nice and the location of the hotel is perfect. Walking distance from almost of all points of interest in Florence. But the building has a very strong bad smell. The room smells very weird too. It makes me feel sick during the night. If you are a person that can deal with the smells this is the place. If you have a delicate stomach, like me, I do not recommended.
Stayed 1 night in Oct 2019
Response from Alessio Gallori on Oct 16, 2019
I don't answer to the Anonymus Ciao

6/10 Okay

Stephen

Liked: Cleanliness
We were greeted by a cheerful owner. He was willing to tell us about the area. The very small room had the windows bolted shut. It was a shame not to be able to get a bit of air into the room. The hairdryer did not work properly because it was so old that the flexible air delivery hose was completely worn out and most of the hot air as escaping through the tube. There was no shampoo or bar soap. The shower was so small it couldn’t hold the liquid soap from the sink. We had to place this large glass soap dispensers on the floor in the shower. The place is advertised as a Bed and Breakfast. There is no common area for guests and the breakfast is served in a coffee bar/ bar down the street. We were served a cup of coffee, a sweet roll or croissant, and a piece of toast with a bit of cheese by a waitress that was less than eager to serve us. We were traveling through Europe on our bicycles. I contacted the owner about bike storage via e-mail months before our trip. He assured me that it was no problem and there was garage storage just down the street. He never mentioned that it would cost $25 dollars a day. He acted as though that was a deal. He did offer to allow us to leave them in the common entry for a be night. It still would have cost us $50 for our 3 day stay for 2 bicycles that sit in the corner. He went on and on that it was a super deal because he negotiated 26 hours for us instead of the standard 24 hours. We renegotiated with the garage for $10.
Stayed 3 nights in Sep 2019
Response from alessio gallori on Oct 10, 2019
Buongiorno la mia risposta risponde a verita' grazie alessio gallori

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and the owner Alessio was extremely friendly and helpful
Stayed 3 nights in Jul 2019
Response from Alessio Gallori on Aug 5, 2019
THANK YOU SO MUCH YOU ARE VERY KIND PERSON CIAO ALESSIO

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good
Stayed 1 night in Jul 2019
Response from Alessio Gallori on Jul 22, 2019
GRAZIE DI CUORE GUILLERMO MY GENTILE POR FAVOR RITORNAR A FLORENCIA BUENA FORTUNA

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place and nice, friendly service
Very nice room and service and delicious discounted food to a Family run restaurant. Amazing hand/house made pasta. Highly recommend.
Stayed 1 night in Jul 2019
Response from Alessio Gallori on Jul 14, 2019
UN GRAZIE DI CUORE,MOLTO GENTILE SPERO DI RIVEDERVI ANCORA A FIRENZE SALUTI MOLTO CORDIALI

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Alessio Gallori on Jul 11, 2019
Ciao Jack,thank you so much for total revew you are a kind person BUONA FORTUNA E ANCORA GRAZIE

8/10 Good

Joseph Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room and Value
The room was amazing and the host is great! The breakfast is ok but overall.. great value for the dollar.
Stayed 2 nights in Jul 2019
Response from Alessio Gallori on Jul 7, 2019
THANKS A LOT MR GLENN ...COME BACK IN FLORENCE SOON CIAO ALESSIO

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, we were a 20 minute walk from all the major attractions. The host was lovely he was easy to contact, made excellent recommendations and was extremely helpful. The suit was clean and felt safe.
Stayed 3 nights in May 2019
Response from Alessio Gallori on May 20, 2019
THANK YOU SO MUCH AND IT!!!YOU ARE VERY KIND PERSON - CIAO FROM ALESSIO

10/10 Excellent

Luz Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
It has a perfect location. Very nice host, Mr Alessio. Very clean.
Stayed 2 nights in Feb 2019
Response from Alessio Gallori on Feb 23, 2019
grazie di cuore thank you so much you are very kind person un abbraccio da alessio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Alessio Gallori on Nov 8, 2018
Buongiorno e mille grazie per il punteggio Ia vostra opinione e' molto utile per noi alfine di migliorare sempre il nostro lavoro per gli ospiti Saluti da Alessio Gallori

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Alessio Gallori on Sep 29, 2018
THANK YOU SO MUCH FOR YOUR VERY GOOD REVIEW YOU ARE VERY KIND PERSON GRAZIE MILLE DA ALESSIO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring
The hotel was in a good location to see various sites in Florence and the breakfast at the nearby cafe was pleasant enough but limited to a croissant and a ham and cheese toasty every day. It was also only available from 8:15 so on our leaving day we could not have breakfast so we paid extra for nothing there as the cafe wasn't open when we left. The bed was also very hard. The room was clean and spacious though and we ended up with an ensuite bathroom which was nice although the shower was small and the toiletries were limited. The family were very helpful and although it was close to many things, it wasn't noisy. Wasn't a picturesque part of town either though but that is part of what you pay. Overall I liked it but the beds mean I wouldn't necessarily recommend it.
Stayed 4 nights in Jul 2018
Response from Alessio Gallori on Jul 14, 2018
THANK YOU SO MUCH GRAZIE MILLE

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Firenze
Very good experience...some language barriers, but that is really my own shortcomings. Secure, clean, exactly as listed.
Stayed 2 nights in Jun 2018
Response from Alessio Gallori on Jun 10, 2018
thank you so much you are a kind person come back in Florence soon!!!!! I MIGLIORI SALUTI

8/10 Good

diane c

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly room manager.
This place was a little quirky as you had to ring the bell to get in upon arrival since it was on the second floor of a regular residence building. However the location was superb and right next door was a great gelato place. We were there on May 17th and there was no option for air conditioning but other than that the room was comfortable and clean along with having with a refrigerator . The manager let us store our bags in his office after check out which was very nice as we got to spend the day in Florence without concerns for storing our bags before heading back to Montacontini on the train later that evening. We stayed for one night in Florence as we were on a travel package that had us in Monticatini for 6 nights.
Stayed 1 night in May 2018
Response from Alessio Gallori on Jun 10, 2018
GRAZIE MILLE !!!!!thank you very so much In holiday the must important is stay very well and in Florence to visit all city- ciao

8/10 Good

Maria, Philadelphia PA

Liked: Cleanliness, staff & service, property conditions & facilities
Just book for the experience!
Perfect location! A mile from train station, steps from Duomo! This B&B is unique in my opinion if you want to experience time and fashion centuries back. The owner Signor Alessio was a great host, very pleasant and friendly! Provided maps, tips, umbrellas, ect. The Room was specious, clean. Few things were not to my liking. First, the very firm mattress and only one pillow per person. decorative pillows were too small to use.I didn't ask if more pillow was available, maybe it was, i just didn't ask. Second,there was no counter space in the bathroom, couldn't put my toiletry stuff anywhere in the bathroom. Also the old fashion wall mounted hair dryer wasn't very convenient. Although I mentioned these minor things it didn't take away a pleasure of staying at this adorable B&B. If you are high maintenance people and planning to spend extra time sleeping and staying in the room, this hotel might not be for you. We didn't regret staying here at all.
Stayed 2 nights in May 2018
Response from Alessio Gallori on Jun 4, 2018
Maria you are kind person!! thank you so much for the very good review ....grazie mille Many saluti e un abbraccio forte da Alessio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Alessio Gallori on Jun 4, 2018
Thank you so much for your classification for me is very important your opinion grazie grazie mille anzi duemila Regardsssssssssss!!!!! Ciao Alessio

10/10 Excellent

Jim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in Handy Location
A very warm welcome from our host with plenty of advice on places to see and dine. The room was very clean and comfortable and represented great value for money. The area has a slightly arty feel.
Stayed 4 nights in Mar 2018
Response from Alessio Gallori on Mar 12, 2018
thank you so much Mr.Jim,I'm so happy for your very good review.IT's very important for me and my daughter the opinion guest.Arrivederci da Alessio

8/10 Good

Mark V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK stay.
Owner and service was OK. bed was bearable. Location was OK.
Stayed 2 nights in Oct 2017
Response from Alessio Gallori on Jan 6, 2018
THANK YOU SO MUCH YOU ARE VERY KIND

10/10 Excellent

John, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Except for the climb up four stair levels Casacenti was an absolute gem. Located in the heart of Siena old town it was easy to find our way around. Although our stay was short Stefano and his son made us feel right at home. Casacenti is the type of offering that makes traveling enjoyable. Ask for Pink or Green room for your stay.
Stayed 5 nights in Nov 2017
Response from Alessio Gallori on Nov 30, 2017
THANK YOU SO MUCH YOU ARE VERY KIND BUT I AM LOCANDA DE' CIOMPI IN FLORENCE

10/10 Excellent

tarah, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Florence
This B&B is a must stay in Florence! We stayed for 4 nights in July 2017 and could not have asked for anything better. The B&B is located in a lovely street with restaurants, super markets and gelato bars. The room was very clean and spacious and it was just want we wanted. The owner Alessio and his family are very lovely and extremely hospitable. Upon our arrival, we were given maps and told where to go and what to see, it was a great help. Upon departure Alessio kindly arranged a taxi for us the night before and left a note with the details for us. We rate this B&B 12 out 10! Alessio's cousin also has a restaurant across the road & we had the best pasta we have EVER had there, definitely give it a go!
Stayed 4 nights in Jul 2017
Response from alessio gallori on Aug 7, 2017
THANK YOU SO MUCH YOU ARE VERY KIND GRAZIE MILLE ALESSIO

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Poor Aircon. Late Breakfast.
Nice welcome but they was trying to save money on aircon. Was asked not to have too cold when we went out and we did this for the first two days. However when the maid or owner came in they turned it off. It isn't nice walking into a boiling hot room after being out all day in 90 degree heat. When it was put on it took hours before you actually felt cool. The other thing is that the complimentart breakfast is at a cafe next door but does not open til 08:30. Because we had things planned i.e morning Vespas tour and early trains to Rome and Venice this meant that we had to pay for breakfast elsewhere more often than not. Overall the hotel was clean and well located.
Stayed 8 nights in Jul 2017
Response from alessio gallori on Jul 29, 2017
Hello Mr Wayne,thank you for your review.I like to write something: in the room there is the thermostat and the guest can decide the temperature - the breakfast is in cafe' Plaz near to us only 50 meter with terrace open to 8,15 to 11,30 - on sunday open from 9,00. Best regards Alessio and Nicoletta

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best B&B in Florence
Our stay was wonderful! Breakfast included in a happening Italian Piazza next to the best gelato in Florence!
Stayed 3 nights in Jul 2017
Response from alessio gallori on Jul 23, 2017
grazie mille !!!!!!! thank you so much kind of you!!! Yes I confirm the best gelato and this are is very florentine.Good luck from alessio

10/10 Excellent

Roxanne, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever!
Upon arrival my friend and I were warmly greeted by the owner like long lost family and immediately felt comfortable about our stay. The owner took us to his office to square away paper work and helped us with our bags and then very simply explained the map he gave us so we would have no trouble getting around the city. He then escorted us to our room and showed us around and I must say it was a beautiful room. Even the bathroom was gorgeous. On this trip we stayed at 5 different hotels throughout Italy and by far this was our favorite! Everything was charming and clean and comfortable. The bedding was beautiful. The A/C worked very well. Lighting was great and the room was extremely spacious. The location was perfect too. Walking distance to every major point in the city. We were also given breakfast vouchers for both days of our stay at a cafe a few doors down as well as a discount at his family's restaurant down the street which was outstanding. I would recommend this place over and over again and if I ever make it back to Florence I will definitely stay here again!
Stayed 2 nights in Jun 2017
Response from alessio gallori on Jul 23, 2017
THANK YOU ROXANNE I'M VERY SORRY IF I ANSWER LATE -this review is very very good and the trough is real . Come back in Florence and you stay 1 night free.Ciao da alessio

6/10 Okay

Sharon, Canada

Liked: Cleanliness, staff & service
Nice area. Local flavour.
Greeted by owner Alessio who was so nice and friendly. He was very helpful in showing us where to go on the map to find some of the attractions. He recommended a lovely place to eat that night which is a place he manages. Great food and staff. You can walk to the historic section from this location a few blocks away. I found our room to very clean but a bit small. We were in Room #2. There is a TV and a small bathroom with shower. A small bottle of shampoo and hand soap is provided. We only stayed one night so it was fine for that period of time. Cozy and clean.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
Fantastic location. Very clean with a large, well equipped room including lots of extra towels. Also, a beautiful chandelier- probably was originally a very fancy home.

10/10 Excellent

Mino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room and great loacation!!!
Signor Alessio, the owner is hospitable, helpful and a very kind person.The room is spacious, comfortable, clean and we feel like home there.The location is great, we could explore Firenze main sights on foot.Our stay in Firenze could not be better and we fall in love with this city thanks to Locanda de' Ciompi.

8/10 Good

gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely weekend break.
Great centrally placed B+B.Really friendly owner. Room cleaned and tidied daily.Relaxed atmosphere. Would stay again.

10/10 Excellent

Shteryu, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the city centre
We stayed for two nights in this hotel, which was very close to the city centre in old town. I definitely would recommend this hotel the rooms were very clean and comfortable. Very convenient location to get through Florence.

10/10 Excellent

Catherine, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional small hotel.
Alessio and his daughter were charming. We spent 4 nights at their lovely, gentile hotel. The facilities were first class and their helpful advise was greatly appreciated. The hotel was quiet and comfortable.
Response from Alessio Gallori on Nov 25, 2016
Hello Catherine,thank you so much for your very good review.Nicoletta sey to you tanks a lot !!!!I'll wait for your retourn in Florence.Best Regards from alessio an Nicoletta

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent three nights at Locanda de' Ciompi
Response from Alessio Gallori on Nov 9, 2016
Thank you so much for your very good review.I love my work and is natural for me to be helpful.I hope to see you again in Florence.Happy New Year from Alessio

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
disaster
My experience was bad, checked in by a cleaner, then moved after 2 nights to another hotel after my 4 night booking was already booked and payed for. The has clearly overbooked and pretended to sort us out.
Response from Alessio Gallori on May 26, 2016
You make a mistake this is not my BB you stay in another hotel Regards Alessio Gallori owner

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel in a pefect location
Visited Florence for a few days' of nearby business travel and wanted to be close to the cultural and artistic sites. This hotel was perfect. They had a deal with a nearby parking garage and cafe for parking and breakfast. There's plenty of cafes, bars, grocery stores and restaurants and all the main sites are a short walk from the door. The people were great, the room was nice. All good here. If they had a blackout curtain in my room that would be great because the neighbouring building had a floodlight going, but that was easy to ignore once I closed my eyes. Great place - highly recommended!
Response from alessio gallori on May 28, 2016
THANKS A LOT FOR YOUR REVIEW COME BACK IN FLORENCE SOON!!!!!!! VERY VERY BEST REGARDS

10/10 Excellent

DJ, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in a neighborhood...
The owner was so friendly and helpful. Nice location in a neighborhood, but not far from the Duomo. The building is 17th cent, but modernized beautifully. So clean & lovely.
Response from alessio gallori on Nov 17, 2015
Hello one towsend thanks for a very good review.I love you Alessio Gallori

10/10 Excellent

Mikhail , Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the center of City
Amazing Hotel and very friendly staff. Close to every tourist object
room
view from window
Response from ALessio Gallori on Oct 11, 2015
Thanks a lot,lot for your very review maybe is too much but I must work more better

10/10 Excellent

solo wanderer, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I had a great time in Locanda Dei Ciompi. Room no 4 was huge, very clean and very comfortable. Alessio the owner was very helpful. I had a problem with the lights and he came in early morning to fix the problem. I will definitely go back to this place when in florence and will surely recommend this to friends back in NZ.
Response from Alessio Gallori on Sep 16, 2015
THANKS A LOT for your very good review.This is the truth and I am very happy because some time clients are not clear. Un abbraccio very strong

8/10 Good

marlene, p

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything at a good price
Great little hotel close to everything with helpful staff and a nice breakfast at a bistro near by with outdoor seating. They were very accommodating in letting us check in early. The only small problem was I thought I reserved 2 beds but only got one.
Response from alessio gallori owner on Jul 28, 2015
Thanks a lot for your good very good review.Is vey important for me for to do the work much better. All the Best Alessio Gallori Locanda de' Ciompi

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from alessio gallori on Sep 26, 2015
MILLE GRAZIE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Thanks a lot for 4 stars

10/10 Excellent

Kevin, Seattle, Wa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place, Reasonable Price, Central Location
We stayed here 3/31-4/3/2015. The place doesn't look like much from the street but most are like that in Italy. We were greeted by the general manager Alessio, a very personable gentleman who came downstairs, helped us with our bags, and got us checked in. Besides being about the nicest guy I've ever met, he was a wealth of knowledge for pretty much anything we wanted to know about Florence. Can't say enough about Alessio! The room was nice and comfy and spotlessly clean. Bathrooms in most Italian places are very small but this one was a bit roomier. The last day we were upgraded to a "deluxe" room which was large with soaring high ceilings, beautiful wood floors, which our regular room had as well, and a huge bathroom. VERY NICE!!! The complimentary breakfast was at a café about a 30 second walk down the street which included your choice of assorted pastries, juice, water, and cappuccino. Coffee in Italy is excellent. I can wholeheartedly recommend Locanda dei Ciompi to anyone. It has a great location (short walk to everything), impeccably run, nice rooms with private bathroom, and spotlessly clean. SPLENDIDO !
Response from alessio gallori on Sep 20, 2015
Ciao mr Kevin,thank you so much for your review.I touch the sky,maybe is too much because we can do more better!!! thanks a lot Mille Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We recommend this place. Near all the attractions, friendly people, clean,
Response from alessio gallori on Oct 17, 2015
Mille grazie ..thank you so much for a very good review This is my way and I want more for myself. Best Regards ALessio

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, everything on doorstep.
Really good location and room spacious and clean. Our only gripe with this hotel was the noise, both from outside and within the B&B itself. We were in room 2 which in itself was nice but right next door to the external bathroom for room number 3. Every time they went to use it the noisy sliding door disturbed us and once you were awake you could hear clearly the shower, hair dryer etc… This was no fault of the occupants in room 3 but a design flaw. Our rather interrupted sleep each night would be the only thing that would put me off this hotel - I would take ear plugs!
Response from Alessio Gallori on Oct 17, 2015
thanks a lot for a good review.I'm very for the noise by the room number 3 and I provide to advise in the bathroom after 11 pm please silence!!!!! All the Best ALessio

10/10 Excellent

Pierre, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well please
The hotel is very well located. The room was very clean and confortable. We would definitely stay again next time.
Response from alessio gallori on Dec 6, 2015
THANKS A LOT THANKS A LOT for your review. Best Regards and All the Best Alessio Gallori

10/10 Excellent

Zoey, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
I how how the hotel is so close to the bus station to S.M.N, historical attractions, and the family restaurant and bakery. Without doubt, I will be booking the same hotel next time I go to Florence! I love the owner and he was very helpful and friendly. Just ask anything you want to know about Florence and he would be able to tell you! A small note, I just want to have a room with a bathroom inside that will be perfect! I will give it a 5 star if I don't need to go to the "private bathroom" outside of my room.
Response from alessio gallori on Dec 29, 2015
Thanks a lot for your very good review.I'm sorry about the room with private bath out the door but in the web/site of expedia there is the photograf.Happy new Year

4/10 Poor

MR. MRS. , LONDON

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
NEAR TO THE CENTRE.
DISAPPOINTING AND VERY POOR BREAKFAST THAT YOU HAVE TO TAKE IT IN A BAR NEAR BY THE HOTEL, THE ROOM HAS AN OLD FASHION TELEVISION THAT DOESN'T WORK, THE OWNER PROMISED TO DO SOMETHING ABOUT BUT NEVER HAPPENED. TO MUCH NOISE SPECIALLY LATE IN THE EVENING AND EARLY MORNING WHEN SOME GUESTS USE THE OUTSIDE TOILET AND BATHROOM THAT IT WAS NEXT TO OUR ROOM.
Response from alessio gallori on Dec 29, 2015
Thank you for your review-Happy New year!!!

10/10 Excellent

vancouver sun, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great BB
The owner of this BB is very nice, warm and helpful. He knows the area really well. He introduced us a small local restaurant, fantastic! Convenient location, 10 to 15 mins walk to the train station. A gelato store is right by the entrance and a very good restaurant is a few steps away. One thing I would like to recommend is that contact the owner if you plan to arrive early or late and let him know your time. The owner doesn't live there. He may not be in the hotel when you arrive, and you won't be able to get access. If you let him know in advance, I am sure he will be waiting for you.
Response from alessio gallori on Mar 5, 2016
Thank you so so so much for your good revew,I know I answer later but I was very very busy,I'm sorry. Happy new Year 2016

10/10 Excellent

Josie, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stary, it was comfortable and a great location.
Response from alessio gallori on Mar 5, 2016
I'm sorry if I answer later but I was very very busy and I'm very happy for my business Happy New Year 2016

8/10 Good

Marius, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, with character, in Florence
Not a usual hotel but a Bed &Breakfast in an old house in the historical centre of Florence. Make no mistake, “old“ doesn’t mean “run down”. After you enter the old gate, specific to many buildings in Florence, you’ll find yourself in a very welcoming, comfortable house - clean , renovated- but still preserving an old look, enough to add some character and “flavour” to your stay. The owner is a very kind man, making all efforts to make you feel welcome and relaxed. He waited for us to check in even after 8 pm ( we were late) and he handled very professionally our panic when we realised we forgot one of our bags in the taxi that brought us to the hotel. Fortunately the taxi driver brought back our bag in the next 10 min. THANK YOU!
Response from alessio gallori on Dec 31, 2015
Thank you so much for your beautiful review,I'm sorry if I answer later but I was very busy busy. Happy New Year 2016

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, helpful owners. We thoroughly enjoyed our stay. The breakfasts at delicious and the room is very lose to all the major attractions in Florence.
Response from alessio gallori on Mar 5, 2016
thank a lot for your review-I'm sorry if I answer later but I was very besy. grazie mille alessio gallori