Quadruple Room
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Reviews of Hotel Argentina

3 out of 5
Hotel Argentina
Via Curtatone, 12, Florence, FI

Reviews

5.8
Rating 10 - Excellent. 20 out of 127 reviews" "
Rating 8 - Good. 25 out of 127 reviews" "
Rating 6 - Okay. 26 out of 127 reviews" "
Rating 4 - Poor. 22 out of 127 reviews" "
Rating 2 - Terrible. 34 out of 127 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lilia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly, and hotel was very clean. AC worked fine. The hotel, however, is very dilapidated. It is a 2-star hotel at best.
Stayed 3 nights in Jul 2023

8/10 Good

kamran

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 3 nights in Jun 2023
Response from Raffaella on Jun 15, 2023
Dear Kamran,thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel; we always hope that our friendly and informal way to help our clients is appreciated. Best regards

10/10 Excellent

Nevin, Haymarket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very welcoming and helpful. Room is large, quite modern, very comfortable.
Stayed 1 night in Nov 2022
Response from Raffaella on Nov 16, 2022
Dear Mr Nevin,thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel and we hope to welcome you again. Best regards

8/10 Good

Michael, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during a road trip through northern italy. Was brief but we enjoyed the hotel. The breakfast was not great but edible.
Stayed 1 night in Aug 2018

6/10 Okay

James P

Travelled with family
Liked: Staff & service
Family stay
Was an interesting stay. We had 4 children, one infant, and four adults in two rooms. They hotel had a water issue that was understandable . The estimates of time till completion was a little frustrating with getting kids bathed. Was a warm day out and thought A/C would be available in the rooms but they had been turned off for the season. Opened windows and over night it did cool off. Bed could be freshened up as frames needed new boards and pillows need to be replaced. Nice bedding and towels. Great location and Florence is still one of our favorite cities. Staff was amazing and willing to help with anything.
Stayed 1 night in Sep 2019

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Argentina Curtatone
The hotel was in a great location. The rooms were small-ish and the ac didn’t work too well; however, I loved the hotel because of the excellent service. Everyone at the front desk was very friendly and nice.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was not amazing but it was very comfortable after a long day of walking. Light in bathroom didn’t properly work and few other faults with the room but overall we were very happy with our stay.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The air conditioning didn’t work so we had to open the window which didn’t help; was extremely hot and uncomfortable. Website said it had laundry facilities which we were advised we had to take our laundry to a laundromat. Room had no refrigerator and online pictures didn’t look like the actual place. Left the hotel tired and annoyed that we spent so much for a bad stay.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
literally no amenities. There were mosquitoes and towels were not changed for 3 days
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, we got a small, dark room, not what was advertised on web. After we moved to another larger dark room with similar bads as on the pictures advertised. We're not able to open windows as sewage smell was so strong from the back yard that you can throw out. The air conditioner or fan was not turned on yet and the room was stuffy, smelly and dark. I regret much staying there, one of the worst experiences of traveling.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near more popular attractions and restaurants. Staff very polite and helpful. Still renovating but my room was great, full renovated, clean, spacious and quiet. Nice place to stay in Florence Carlos sendon and family
Stayed 1 night in Apr 2019
Response from Ferdinand on Apr 28, 2019
Dear Carlos, We thank you very much for taking the time to review your stay and for this wonderful comment. I am delighted that you had such a great time with us and that you found our Staff polite and friendly. So happy to know that you enjoyed our central and strategic location and our Newly decorated Room. It would be our pleasure to welcome you again if you are coming to Florence for another time. Kindly regards, Ferdinand General Manager

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area - close to touristy parts of the city but also just out of it to feel like a local scene. Modern and clean.
Stayed 1 night in Oct 2018
Response from Elda on Mar 12, 2019
Thank you very much for the positive feedback. It would be our pleasure to welcome you again! Yours sincerely, Elda-reception

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never staying there again.
In all honesty, I don't think I have ever stayed in a more uncomfortable, dirty hotel in my life. No phone in the room, no hot water in the shower, furniture was beaten up, dust everywhere, missing a shutter on the window, pillows were flat and uncomfortable, blankets were used and disgusting, door would not lock when I left and had to wait about 5 minutes to make sure it locked - poor security, over-priced.
Stayed 1 night in Oct 2018

10/10 Excellent

Milton

Great hotel for the price!
We were only in Florence for one night, but the stay was great. The hotel was within walking distance of the train station, which was our mode of transportation. When we arrived at the hotel, the guy at the reception gave us a map and told us exactly where everything was and the best way, and times, to see everything. It was great and definitely helpful. The room was also nice, didn't have much to complain about. Great hotel for the price!
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO A/C. ONE FLAT PILLOW PER PERSON. NO EXTRAS IN ENTIRE HOTEL. NO HELP WHEN ASKED OR PROMISED.
Stayed 6 nights in Aug 2018

6/10 Okay

Emily, london

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not bad to stay for a night
Greeted by a pleasant staff. But when i booked its says its a city view room but all we can see on our window is the neigbouring buildings walls and windows too. Filthy room and needs new wall paint. It was very hot in italy but the room aircon is not cold enough. Has a very small old lift that only 2 persons can fit it. Bathroom needs cleaning and the shower is too low to have a comfy shower
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WHATEVER YOU DO...DONT STAY HERE!!!!!
This place was the absolute worse. People eating salami at the lobby and the lobby looked like an abandoned building! Elevator was old and unsafe to get to our room had to go through the breakfast lounge and the best part...vomit (hopefully) stains on the carpet all around the hotel! Door locked didn’t work and door was hard to close! Staff super rude. Has to book a last minute hotel because this place was an absolute nightmare
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken bathroom door, refregiator was not working, room phone was not available and shower floor was very sleepry.
Stayed 1 night in Jun 2018

2/10 Terrible

M, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It sucks! Smells like sewer!
Do not go even if youre a budget traveller! For the price its worth nothing. Rooms arent fit to even be rented out! Noise from the streets, the entire hotel building stinks!
Stayed 1 night in Nov 2017

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was under construction there was hammering at 8 am the room also had the worst shower I have ever seen location is nice that's only thing this hotel has going on
Stayed 1 night in Nov 2017

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belated honeymoon
Very helpful front of staff helping to get to all local tourist locations. Rooms were clean and breakfast was enjoyable. Beds though are 2 single on top of double base, slightly annoying but still comfortable. Good location and easy to eat to from train station.
Stayed 3 nights in Oct 2017

4/10 Poor

Cheryl, Montana

Disliked: Property conditions & facilities, room comfort
Small, uncomfortable
The room was closet size. The bed was smaller than double. Right on a noisy street. The air conditioner had a remote, but it was the wrong one. When we finally got the right one, we had to use trial and error to to get it to work. The room was not worth what we paid a night. We found at arrival that the room charge was actually less than what we paid through orbitz. The one highlight was the staff was very accommodating. If you are traveling alone and want cheap close to train station, then it's OK. Otherwise, find another place.
Stayed 1 night in Oct 2017

2/10 Terrible

Valerie, U.K.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff but shabby room
No glass window in the room, only wooden/blackout one. Could not open the shutters to get some daylight as outside scaffolding was blocking everything. Builders come between 7.30-7.45am so could not get a lie-in if wanted to. Bathroom had no door handle on the inside so could not close it properly. Toilets were flushing themselves every few hours. Very noisy. Bed consisted of 2 single beds pushed together, very squeaky bedframe and very thin mattress. Paper-thin walls. Room next to the noisy lift.
Stayed 10 nights in Sep 2017

4/10 Poor

Claire, Toronto

Disliked: Cleanliness, property conditions & facilities
Good Location - Terribly Management
I booked this hotel with ample time before my trip to Florence but when I got there, there was no evidence of my reservation. I printed my expedia confirmation in case this very thing happened. The man at reception said that the hotel recently changed management and that all expedia online bookings have been going to the old email address and therefore weren't in the system. That's not my fault!!!! After the guy ran around and checked rooms to see if they were clean, he found us a room and put us in. The room was huge but dirty. There was one thin pillow per bed and and old comforter balled up in the wardrobe. The AC did not work. The bathroom was dirty (I showered with flipflops on). And the wifi was terrible! If I wanted to use the wifi, I had to go to the 1st floor and sit in the breakfast area to connect. Did not work in the room.
Stayed 2 nights in Sep 2017

4/10 Poor

norman

Disliked: Property conditions & facilities, room comfort
Improvements
My stay was more towards the negative. I wasn't able to open windows due to the fact that dust particles, noise, scaffolds and cement stuck on windows from construction work was over-bearing. In addition, when I reentered the room and needed to settle down, on my last night, I did not have access to the wifi system nor tv. My positive sides were, location was good for places I needed to tour and staff was professional. The price for the room did not meet the standard. The only thing that crossed my mind was the following, I stayed in hotels in Firenze, Italy in the 70's-90's and I paid at that time, 24,000-40,000 Italian Lira which equals roughly, $12-$20. I know the price is not relevant to today's price but, the standard of the hotel room I stayed in should have been much better!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

katharine, reno, nv

Disliked: Staff & service, property conditions & facilities, room comfort
Recent Stay
When we arrived to the hotel the lobby was very nice and refreshing from the heat outside. However, past the lobby it is a let down. The room itself was not in good condition. Phone did not work, there was no remote for the tv or air conditioner unit. The front desk had them and we had to request them. The AC barely worked and the front desk staff had to come up with the remote switch it on and then leave with the remote. Breakfast was super disappointing because there was barely any options. In the morning all the outlets in the room were not working and when we advised the front staff she said she would call for an electrician but there was nothing they could do for us, which is pretty frustrating when trying to get ready for the day. I personally would not stay here again especially for the money that we paid and it didn't seem like they even wanted us there to begin with. It was just one thing after another.
Stayed 2 nights in Aug 2017

2/10 Terrible

MJ , Mtl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving from a to z
Room with a blank light bulb at the ceiling, and 2 windiws that we cannot open because of construction outside. Gives a very gloomy, dark and unwelcoming room.
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel close to beautiful canal...
Th hotel was located walking distance from the train station, which is great if you travelled by train. It's also situated around the corner from a beautiful canal that has an abundance of restaurants and cafes. A few things that need improvement is the breakfast (there were some good pasteries but the coffee was out of a machine that maybe needs some changing), the shower in the bathroom was leaking, and the air conditioning in the room was extremely weak and/or not working at all. The staff was really great and really helpful with directions (gave us a map and circled the best places to eat, what landmarks to see and what forms of transit we can take)
Stayed 2 nights in Aug 2017

4/10 Poor

Haidee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place to stay
AC in terrible conditions. Awful breakfast. Disgusting bathroom.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Bad wifi
I did not have a good wifi signal from my room. I was not able to use FaceTime and missed a lot of messages from home. The staff was not. Dry responsive to this concern eventhough it is promised
Stayed 5 nights in Aug 2017

2/10 Terrible

Moosh, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible dungeon rooms and misrepresented
The room we had booked was a quadruple. The pictures the hotel had posted on the Travelocity website for that room are NOTHING like what they gave us. The room we were given had one tiny window, only one ceiling light (that barely lit the room), no bed covering, an air conditioning unit that didn't work. We were in the room for over an hour and it didn't change in temperature at all. We asked the front desk gentlemen to please refund us or switch our room. He said he couldn't. He said we booked a standard room and that's what we got. I showed him our Travelocity confirmation that says quadruple room but he said no, that was a standard room. I then pulled their hotel up on Travelocity's website and showed him the nice, updated room pictures they had posted. he said that's a suite and we booked a standard. Again, I showed him my confirmation that we booked the quadruple and NOT a standard room. We asked him to please do the right thing but he said he can't help us and that's it. He said he'd talk to the "agency" on Monday (whoever that is). We called Travelocity and they tried to assist but couldn't resolve the matter at that time. We booked another hotel on Travelocity and left. Now we are back in the states and trying to settle this matter. We booked one room but were given a much cheaper and worse room. In fact, the room we were given isn't in any of their pictures on Travelocity. We were lied to, cheated and misguided. I've NEVER had this happen before.
Room 1-Quadruple
Room 2-Quadruple
Only light in the room
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
NOT Hotel Curtatone - Hotel Argentina!!??
Reasonable stay but hotel is nothing like the photos & definitely not worth the price we paid! Great location near centre of Florence & train station and very close to the river BUT the hotel is not even called Hotel Curtatone so from the start we had issues with finding the correct hotel!! We found Via Curtatone easily but the hotel sign is Hotel Argentina??!! On arrival at 10PM after a flight & train journey, reception staff could not at first find our Hotels.com booking & we spent an anxious time waiting to see if we even had a room booked!? Then we had a problem with only one door key & had to be let in by staff but this was later resolved. The rooms were dated (1980s style) and very small - not at all like photos on Hotels.com or on hotels own website - they were described as deluxe triples??? Nothing deluxe about these rooms at all. The shower in one room did not work well & the shower door did not close fully with water therefore leaking onto bathroom floor. The balcony door in the other room had no handle & therefore no lock - luckily we were on the 1st floor! The inclusive breakfast was also very poor quality & not available until 7.30 am. Very limited choice & poor quality processed foods. All in all we had a great trip to Florence but this had nothing to do with the hotel - would not recommend.
Stayed 3 nights in Jun 2017

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. They were very welcoming and friendly when passing reception. The room was comfortable although a little worn. The air conditioning wasn't very strong but this did not lead to too many issues - but don't expect a cool room.
Stayed 3 nights in May 2017

2/10 Terrible

claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Whole hotel is on first floor and noisy and far
Very noisy, and it is a long walk to the Center. Breakfast of poor quality, especially the undrinkable orange juice. One star experience max!

10/10 Excellent

Amit

Stayed 1 night in Aug 2023
Response from Raffaella on Aug 23, 2023
Dear Amit, thank you for choosing our hotel for your holiday in Florence and for writing your review.Your opinion is very important for us.Best regards

10/10 Excellent

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Raffaella on Jul 17, 2023
Dear Yuna, thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel. Best regards

10/10 Excellent

Airi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and all major spots were within walking distance. The staff was very helpful and gave us detailed information on what to see and do in Florence. I would use them again when visiting Florence.
Stayed 2 nights in Jul 2023
Response from Raffaella on Jul 17, 2023
Dear Airi, thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel; we always hope that our friendly and informal way to help our clients is appreciated. Best regards

8/10 Good

Katia

Travelled with family
Liked: Cleanliness, staff & service
Ragazzi alla reception eccellente. Camera ok.
Stayed 1 night in Jun 2023
Response from Raffaella on Jun 19, 2023
Gentile Signora Katia, grazie per aver scelto l'Hotel Argentina per il Suo soggiorno a Firenze e per aver lasciato la Sua recensione.E' stato un piacere averla come ospite e speriamo di poterLa riaccogliere in futuro.Cordiali saluti

2/10 Terrible

Matteo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Raffaella on Jun 15, 2023
Gentile Signor Maurizio,grazie per aver scelto l'Hotel Argentina per il Suo soggiorno a Firenze e per aver lasciato la Sua recensione.E' stato un piacere averla come cliente e speriamo di poterLa riaccogliere in futuro.Cordiali saluti

10/10 Excellent

JUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段も高すぎず
Stayed 4 nights in Oct 2022
Response from The Staff on Oct 12, 2022
Dear Jun, thank you for choosing our hotel for your holiday in Florence and for writing your review.Best regards

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel!Ao lado do Gambrinos!O melhor quarto de toda nossa viagem,e decorado Versace! È um pouco afastado mas nada que um taxi nao resolva!!
Stayed 2 nights in Sep 2022
Response from Raffaella on Oct 9, 2022
Estimada Rosana, gracias por elegir nuestro hotel para sus vacaciones en Florencia y por escribir su reseña.Estamos felices de que aprecie nuestro hotel.Sinceramente

8/10 Good

Sirlene R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, hotel limpo e staff amigável.
Stayed 4 nights in Sep 2022
Response from The Staff on Sep 20, 2022
Dear SIrlene, thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel; we always hope that our friendly and informal way to help our clients is appreciated.Best regards

10/10 Excellent

Seiichi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したい！
従業員は親切・丁寧・分かり易い説明案内をしてくれた。 部屋は広く清潔で快適でした。
Stayed 2 nights in Apr 2022
Response from The Staff on May 6, 2022
Dear Seiichi, thank you for choosing our hotel for your holiday in Florence and for writing your review. We are happy that you appreciate our hotel; we always hope that our friendly and informal way to help our clients is appreciated. Best regards

2/10 Terrible

Irina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Just a horrible place with dirty old rooms and filthy bathrooms.
Stayed 7 nights in Feb 2020

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo
Struttura vecchia - sporco - aria condizionata non funzionante - prova di qualsiasi normativa - assurdo possa stare aperta nel 2020 - tutto naturalmente pesato anche con il costo decisamente alto
Stayed 2 nights in Dec 2019