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Reviews of Best Western Plus Flint Airport Inn & Suites

2.5 out of 5
Best Western Plus Flint Airport Inn & Suites
6075 Hill 23 Drive, Flint, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1008 reviews" "
Rating 8 - Good. 279 out of 1008 reviews" "
Rating 6 - Okay. 119 out of 1008 reviews" "
Rating 4 - Poor. 84 out of 1008 reviews" "
Rating 2 - Terrible. 57 out of 1008 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kobie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful experience
Stayed 1 night in May 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cozy and clean, quiet and reasonable and the staff was friendly.
Stayed 1 night in May 2024
Response from Matt on May 24, 2024
Thank you!

4/10 Poor

Mackenzie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not clean and there’s better options closer by.
Stayed 1 night in May 2024
Response from Matt on May 24, 2024
Thank you

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was cool
Stayed 2 nights in May 2024
Response from Matt on May 24, 2024
Thank you!

8/10 Good

Lacona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Matt on May 14, 2024
Thank you!

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean Breakfast
Stayed 1 night in May 2024
Response from Matt on May 24, 2024
Thank you!

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Pool closed on Sundays. Kids were upset about this amenity not being available. One of the reasons we chose this hotel over others. Not posted anywhere on the websites. Other than that, it was nice for the night.
Stayed 1 night in May 2024
Response from Matt on May 13, 2024
Thank you for choosing to stay with us. It is posted on all the websites.

8/10 Good

Heidi

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for maid service they never showed up. We had to go down every day to get towels and toilet paper. The parking really sucks because there’s just not enough at one point we had to park next-door at Arby’s. They need more parking other than that everything was really good.
Stayed 5 nights in Apr 2024
Response from Matt on May 8, 2024
Thank you!

8/10 Good

Donald

Stayed 3 nights in May 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport.
Stayed 1 night in May 2024
Response from Matt on May 6, 2024
Thank you!!

6/10 Okay

Kiel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Matt on May 6, 2024
Thank you

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024
Response from Matt on May 24, 2024
Thank you!

4/10 Poor

Nicole

Stayed 1 night in Apr 2024
Response from Matt on May 24, 2024
Thank you

10/10 Excellent

Kandice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Matt on Apr 29, 2024
Thank you so much!

10/10 Excellent

Kandice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff here they are so so sweet and so helpful
Stayed 3 nights in Apr 2024
Response from Matt on Apr 26, 2024
Thank you so much!

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice hotel for the money. Housekeepers were better.
Stayed 2 nights in Apr 2024
Response from Matt on Apr 23, 2024
Thank you.

10/10 Excellent

Wes

Liked: Cleanliness
Outdoors was unkept… grass not mowed, etc.
Stayed 1 night in Apr 2024
Response from Matt on Apr 23, 2024
Thank you.

10/10 Excellent

Jeffery, Mackinaw City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was as i expected
Stayed 1 night in Apr 2024
Response from Matt on Apr 22, 2024
Thank you!

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Jan 2024
Response from Matt on Apr 22, 2024
Thank you!

10/10 Excellent

Jill

Stayed 1 night in Apr 2024
Response from Matt on May 3, 2024
Thank you!!!

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the pool was heated and there was a sauna to enjoy. I don’t like that there isn’t much parking area
Stayed 1 night in Apr 2024
Response from Matt on Apr 15, 2024
Thank you.

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very polite
Stayed 1 night in Apr 2024
Response from Matt on Apr 15, 2024
Thank you so much!

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet for the duration of my stay (5 nights). Staff were very friendly and greeted us whenever we would walk past. The room was clean and the water heated up extremely fast. Overall a very pleasant experience
Stayed 5 nights in Apr 2024
Response from Matt on Apr 12, 2024
Thank you very much!

8/10 Good

Woodrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine..
Stayed 1 night in Apr 2024
Response from Matt on Apr 10, 2024
Thank you.

4/10 Poor

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Road noise from I475 were very loud
Stayed 2 nights in Apr 2024
Response from Matt on Apr 8, 2024
I am sorry. We are next to us-23 and it can be a bit loud for some.

4/10 Poor

Chloris

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The property was nice and clean but my bathroom did not work which was a big inconvenience happened to go down the hallway and use the bathroom each time I had to go to the bathroom to the bathroom. This was an appropriate and unnecessary. No one came to fix the toilet. I would like a refund of my room. I wasn't even offered to go in another room.
Stayed 1 night in Apr 2024
Response from Matt on Apr 8, 2024
I sorry to hear that. We have since replaced the toilet. We look forward to seeing you again.

8/10 Good

Keona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Matt on Apr 8, 2024
Thank you.

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not happy to find out after I booked this property that the airport shuttle doesn’t begin til 9. Surely 7 am is reasonable as many people have early morning flights. I scheduled a taxi pick up for 6:30 am, asked the hotel for a wake up call for 5:30am and then didn’t call me. Late for my cab pick up, luckily my flight was delayed. Not a great overall experience.
Stayed 1 night in Apr 2024
Response from Matt on Apr 4, 2024
Thank you.

6/10 Okay

Alexander

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Definitely not the Best or a Plus tbh. Staff wasn't exactly hospitable or kind. We found old chicken under our bed. The carpet wasn't vacuumed that well. Their was still random hairs on the floor. Shower curtain had a stain on it. The pull out couch was filthy. The actual couch and the pull out mattress both were in bad shape. They had no towels for the pool. Then we couldn't get extra towels for the room. We had use 2 washcloths and two dry off towels between 4 people. It was ridiculous and the front desk staff was rude about their lack of towels.
Stayed 1 night in Mar 2024
Response from Matt on Apr 1, 2024
Thank you!

2/10 Terrible

Kelly

Stayed 1 night in Mar 2024
Response from Matt on Apr 22, 2024
Thank you

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Matt on Apr 1, 2024
Thank you!

8/10 Good

Sandy

Stayed 1 night in Mar 2024
Response from Matt on Apr 18, 2024
Thank you!

2/10 Terrible

India

Stayed 1 night in Mar 2024
Response from Matt on Apr 18, 2024
Thank you.

8/10 Good

LaDorothy

Stayed 1 night in Mar 2024
Response from Matt on Apr 18, 2024
Thank you.

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 1 night in Mar 2024
Response from Matt on Mar 25, 2024
Thank You!

10/10 Excellent

Yussuf

Stayed 1 night in Mar 2024
Response from Matt on Apr 12, 2024
Thank you.

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and the breakfast was great.
Stayed 1 night in Mar 2024
Response from Matt on Mar 22, 2024
Thank you!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel I go to every time I stay in flint.
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service
Cloudy pool. Nice people. Corners not cleaned in bathroom. Good beds.
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean and loved the breakfast options. Would stay here again.
Stayed 2 nights in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff greeted me as soon as I walked in, the room was nice and clean, and it was quiet. I didn’t like how small the parking lot was but the other things were pretty good
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Melissa, Flint

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice n convenient
Stayed 1 night in Jan 2024
Response from Matt on Mar 18, 2024
Thank you!

8/10 Good

Michael

The highway traffic noice is significant. It is a shame that there is not a noise (and view) barrier along the backside of the motel that faces the highway.
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

LaVisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Matt on Mar 18, 2024
Thank you!

6/10 Okay

Sarah

Travelled with family, Business traveller, Travelled with group
Disliked: Property conditions & facilities
Our shower was dirty and the water leaked onto the whole bathroom floor, and even into the carpet of our bedroom. The food was not good for breakfast.
Stayed 2 nights in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff
Stayed 1 night in Mar 2024
Response from Matt on Mar 18, 2024
Thank you!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Staff at the breakfast location very helpful and friendly.
Stayed 1 night in Feb 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who run the place very nice
Stayed 1 night in Feb 2024
Response from Matt on Mar 18, 2024
Thank you!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a wonderful stay and would come again.
Stayed 2 nights in Feb 2024
Response from Matt on Mar 18, 2024
Thank you!