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Reviews of Fernie Stanford Resort

3 out of 5
Fernie Stanford Resort
100 Riverside Way, Fernie, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1009 reviews" "
Rating 8 - Good. 338 out of 1009 reviews" "
Rating 6 - Okay. 135 out of 1009 reviews" "
Rating 4 - Poor. 45 out of 1009 reviews" "
Rating 2 - Terrible. 16 out of 1009 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Wonderful location, loved the view. The exterior of the hotel was good. Room was comfortable. However, the toilet was pathetic, stained. The used towels were not replaced. The breakfast was ok… .. but no Bacon, sausages, both days had boiled eggs and bread butter toast. Could have been better. Overall stay was ok, but have had better places to stay at the same rate. Will not go back.
Stayed 2 nights in May 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

William, St. Albert

Liked: Amenities
The pictures of the room are bang on. Good value for a room with a jacuzzi tub. Don’t drink too much boxed wine with the stairs to the bedroom however!
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay in the family condo.
Stayed 2 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Nice property. Pretty good condition. Really nice and friendly staff. Nice sized rooms. Pretty quiet and a good view of the river and mountains.
Stayed 1 night in May 2024

6/10 Okay

Mike

Stayed 1 night in May 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and efficient. Restaurant smell at the lobby was very strong, in the morning we could smell it in our room. Room was just as advertised, nice balcony and view. Bed was very firm.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ryan, Surrey

Liked: Staff & service, amenities
Nice large rooms . Pool and water slides great for kids. Rooms could use a cleaning and maintenance.
Stayed 2 nights in May 2024

6/10 Okay

Ann Marie

Travelled with family
Dysfunctional eating area. Utensils are not all together. You had to search for them. Towels had holes and were thread bare Coffee not replenished in the room. Room cleaning did not come. Garbage at back door entrance was disgusting.
Stayed 2 nights in May 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Located right off the highway with gas station & convenience store next door. Room was a good size although bathroom was very small. Bed & pillow comfy. Room had fridge and microwave, desk etc. some areas looking a bit tired but not too bad. The shower had very low pressure and therefore the water flow was very poor. The internet was very fast. By day you could hear the highway traffic but not bothered by it overnight. Overall quite satisfied.
Stayed 1 night in May 2024

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Stanford resort when in fernie. Great place for family.
Stayed 2 nights in Mar 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Carpets, staircases and baseboards could be cleaner
Stayed 1 night in May 2024

10/10 Excellent

kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Wonderful staff
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Shayla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Different smells wafted into our room constantly, over all condition of the property is poor, it needs a lot of work, and a lot more cleaning. Beds were ok. Weird tiny toilet for toddlers basically.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay.
Stayed 2 nights in May 2024

10/10 Excellent

Terrence

Travelled with partner
Could use a little exterior work and hotter water in the am
Stayed 1 night in May 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find on the Crowsnest Hwy. Our room overlooked the river.
Stayed 1 night in May 2024

10/10 Excellent

Tannis, Lethbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, thank you
Stayed 4 nights in Apr 2024

10/10 Excellent

Sita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and comfortable
Stayed 2 nights in Apr 2024

8/10 Good

Randall

Travelled with partner
Liked: Staff & service
Staff were excellent. The hotel was very noisy at night. We were on the first floor. Families with kids on the second floor jumping on the floor above. Horrible. We did complain and our room was changed. It didn’t make any difference, still noisy. Even after the quiet hours we’re supposed to be in affect (10:00pmnto 7:00am). I won’t likely rebook with the hotel
Stayed 2 nights in Apr 2024

6/10 Okay

Ang

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
N/a
Stayed 1 night in Apr 2024

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing as it’s very accommodating to families of 4 with their family suites. Our kids loved the pool with the slide. Was warm and clean.
Stayed 1 night in Apr 2024

8/10 Good

brian

Liked: Property conditions & facilities
Hotel is a bit older but clean, we got below ground room, Was ok but still felt like basement We just here for one night so will live
Stayed 1 night in Apr 2024

6/10 Okay

Mirzeta

Business traveller, Travelled with partner
Liked: Staff & service
View was beautiful Didn't like my room to many stairs to the bathroom in lower level
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff, great view!!
Stayed 1 night in Apr 2024

8/10 Good

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious. I was only there to sleep and get going so o can't comment too much. Breakfast was a bit lacking but passable.
Stayed 1 night in Apr 2024

8/10 Good

Wendy, abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. very convienent for items needed
Stayed 3 nights in Apr 2024

10/10 Excellent

Jori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds. Breakfast was a nice bonus!
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable, quiet, clean, friendly, and exceptional value compared to many other hotels.
Stayed 2 nights in Apr 2024

6/10 Okay

Kenny

Travelled with family and small children
Liked: Staff & service
The toilet needs to be replaced, it's dirty. I also woke up in the middle of the night with this terrible urine-like smell. The hotel totally needs a touch up
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk worker was very helpful and patient, I didn’t catch is name.
Stayed 1 night in Apr 2024
Response from manager on Apr 15, 2024
Hello Melanie,It's wonderful to hear that the front desk worker provided helpful and patient service. We'll be sure to pass along your kind words, even if his name wasn't captured. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
This is a very unique property with great views all around. The hotel could definitely use some upgrades or even some fresh paint to really spruce up the place. Overall an average experience with nothing really bad to say.
Stayed 3 nights in Apr 2024
Response from manager on Apr 15, 2024
Hello Michael,Thank you for your feedback! We're glad you enjoyed the unique property and the great views. We appreciate your suggestions for upgrades and fresh paint, and we'll consider them for future improvements. We're pleased to hear that your experience was overall average, and we'll strive to make your next visit even better.Sincerely,ManagerFernie Stanford Resort

8/10 Good

Nicole

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and competent. Pool, hot tub and sauna were relaxing. Jacuzzi suite was well laid out and bed was comfy. Reasonable price too. Definitely will be back.
Stayed 4 nights in Apr 2024
Response from manager on Apr 15, 2024
Hello Robert,Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our staff and enjoyed the amenities, including the pool, hot tub, and sauna. It's great to know that you found the Jacuzzi suite comfortable and well laid out. We look forward to welcoming you back on your next visit!Sincerely,ManagerFernie Stanford Resort

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool quiet at night
Stayed 1 night in Apr 2024
Response from manager on Apr 15, 2024
Hello Michelle,We're delighted to hear that your kids enjoyed the pool and that you experienced a quiet atmosphere at night. We aim to provide a relaxing and enjoyable stay for all our guests. We hope to welcome you back soon for another wonderful visit!Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family, we’ll be back!
Stayed 2 nights in Apr 2024
Response from manager on Apr 15, 2024
Hello Karla,We're thrilled to hear that you had a great stay with your family! We can't wait to welcome you back for another wonderful experience. Until then, safe travels!Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Adam

Stayed 1 night in Apr 2024

10/10 Excellent

alonso, Calgary

Liked: Cleanliness, staff & service
Washrooms are ready to have some upgrades
Stayed 2 nights in Apr 2024
Response from manager on Apr 15, 2024
Hello Alonso,Thank you for your feedback. We appreciate your suggestion regarding upgrades to the washrooms, and we'll consider it as we strive to enhance our facilities for our guests' comfort. We hope to have the opportunity to provide you with an even better experience on your next visit.Sincerely,ManagerFernie Stanford Resort

6/10 Okay

Jenna

Liked: Staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Paulette

Travelled with family and small children
Decent price..location..and facility
Stayed 1 night in Apr 2024
Response from manager on Apr 15, 2024
Hello Paulette,Thank you for your feedback! We're glad you found our price, location, and facility satisfactory. We hope to welcome you back soon!Sincerely,ManagerFernie Stanford Resort

8/10 Good

Jerry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
room was clean. breakfast didn't really offer much
Stayed 1 night in Apr 2024
Response from manager on Apr 15, 2024
Hello Jerry,Thank you for your feedback! We're glad to hear that your room was clean. We apologize for the lackluster breakfast options and will take your comments into consideration for improvement. We appreciate your input and hope to have the opportunity to enhance your experience in the future.Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price i paid.
Stayed 1 night in Apr 2024
Response from manager on Apr 15, 2024
Hello Manuel,Thank you for your feedback! We're glad to hear that you found our place to be nice for the price you paid. We hope to welcome you back again in the future!Sincerely,ManagerFernie Stanford Resort

8/10 Good

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great pool and hot tub area. Continental breakfast is a little limited. The restaurant attached to the hotel was fabulous!
Stayed 2 nights in Mar 2024
Response from manager on Apr 15, 2024
Hello Amy,Thank you for your feedback! We're glad you enjoyed our hotel amenities, especially the pool and hot tub area. We appreciate your comments about the continental breakfast and are pleased to hear that you found the restaurant fabulous. We hope to welcome you back for another enjoyable stay soon!Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024

8/10 Good

shanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and large family rooms.
Stayed 1 night in Mar 2024

8/10 Good

Cat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool area and hot tub. Staff were very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from manager on Apr 15, 2024
Hello Cat,We're delighted to hear that you enjoyed our pool area and hot tub, as well as our friendly and helpful staff. We hope to welcome you back for another enjoyable stay in the future!Sincerely,ManagerFernie Stanford Resort

10/10 Excellent

Stephanie, St. Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024