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Reviews of Holiday Inn Express & Suites Eureka, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Eureka, an IHG Hotel
815 West Wabash Ave, Eureka, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only real complaint is that the breakfast was served on paper plates with disposable cutlery, I know it's the holiday inn, but I feel like food should be served on real plates.
Stayed 1 night in May 2024

10/10 Excellent

Celin, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good the area around did not seem safe at night but over all it was a good place to stay for one night.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean and quiet. Beautiful lobby and breakfast area.
Stayed 5 nights in May 2024

10/10 Excellent

Laurie

Liked: Amenities, property conditions & facilities
The staff at this hotel were friendly and helpful. They went the extra mile to give us information about the area and things we wanted to see and do. The room was clean and very comfortable. The breakfast provided had a good variety and the area was well kept. We enjoyed our stay there.
Stayed 2 nights in May 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great when we got to the room we had some problems with the TV. Staff was great and helping us resolve those problems.
Stayed 1 night in May 2024

10/10 Excellent

Ntxawm

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay
Stayed 1 night in May 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend this place
Stayed 5 nights in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and friendly staff. Great breakfast bar
Stayed 4 nights in May 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and updated had great breakfast choices, love the waffles. The room was clean and quite it’s right off the 101 so it very convenient location for visiting the redwoods. Close to old town but not walkable to old town unless you want to get a long walk in. Lots of dining options nearby. We look for Holiday inn express on many of our travels because they are very predictable on what to expect.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Staff was extra helpful getting us checked in early
Stayed 1 night in May 2024

10/10 Excellent

Lynda

Travelled with partner
The staff here were very friendly and the rooms are spacious. Glad we picked this hotel when we stayed in Eureka over some other options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great location for redwood tourism
Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room met our needs and spacious. The staff were very kind and helpful. The breakfast was delicious. The beds were comfortable. It was quiet. We will return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent! ❤️
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the indoor pool area
Stayed 4 nights in Apr 2024

10/10 Excellent

Antonello

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy place to sleep on the road
Stayed 1 night in Apr 2024

8/10 Good

Robert

Stayed 3 nights in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was nice and helpful. The sleep area was comfortable and clean. Bathroom was mostly clean. A wash cloth was left hanging on the shower rod.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ilene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was secure and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Devin

Business traveller
Liked: Cleanliness, amenities
Quick and painless
Stayed 1 night in Apr 2024

8/10 Good

TAMECIA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always polite at this property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, many options for breakfast. Near many restaurants
Stayed 1 night in Apr 2024

10/10 Excellent

Bryon, Red Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Industrial feel
Stayed 1 night in Apr 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Breakfast was good but was the same options everyday. Would be nice to change it up a little.
Stayed 4 nights in Mar 2024

10/10 Excellent

Erika, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere, felt safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Stayed 1 night in Mar 2024

6/10 Okay

Shoshana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was very conveniently located and had many amenities. The staff was professional and friendly. I was disappointed in the cleanliness of the room. The fridge had crumbs inside. There was food and garbage left under the sofa bed. Generally, the room didn't seem to be cleaned very thoroughly.
Stayed 1 night in Mar 2024

10/10 Excellent

Seyed

Stayed 1 night in Mar 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space for breakfast. Is of access to room via stairwell and quiet, comfy bed sleeping on the top floor.
Stayed 1 night in Mar 2024

10/10 Excellent

cliff

Stayed 1 night in Mar 2024

8/10 Good

Leonard

Stayed 1 night in Mar 2024

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. The room is quiet and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay. Very clean and beautiful.
Stayed 2 nights in Mar 2024

10/10 Excellent

kevin, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for overnight on travels
Stayed 1 night in Feb 2024

10/10 Excellent

Rocelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than what I expected. The staff were very friendly, welcoming and accommodating. The place was clean and neat. Place was convenient, it was close to everything such as restaurants, stores, and gas station. Plenty of parking. We are definitely going back there again. We highly recommend this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really lovely. The exterior is pretty and the lobby is even nicer than the expedia photos. The staff very very friendly and helpful. The rooms are clean and spacious. I am travelling with my 15 year old son and the pool is nice after a long day on the road. I will definitely stay here again. (Also, have dinner at The Diver Bar and Grill. It’s super funky and the food is tremendous!!)
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with partner
Hotel staff and accommodations were delightful.
Stayed 1 night in Mar 2024

4/10 Poor

Greg

Stayed 1 night in Feb 2024

10/10 Excellent

Amy M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & feels safe. The team is very accommodating & friendly. My new GoTo when in Eureka.
Stayed 1 night in Feb 2024

10/10 Excellent

Margarett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great beds
Stayed 1 night in Feb 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your beds were absolutely uncomfortable but I have not stayed in a motel in this country that was otherwise. For some reason most motels think their guests like to sleep on a cement slab, however since I have constant lower back pain a softer bed feels better. Just seems to be the norm and it's unfortunate for us folks with back pain. That is my only complaint.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Generally well insulated and quiet. As expected.
Stayed 3 nights in Feb 2024

8/10 Good

Jamie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The coffee maker in the room was not cleaned inside had mold. I didn't use it. But the coffee in the breakfast bar was great 👍 & The food was delicious. Great options
Stayed 1 night in Feb 2024

8/10 Good

Samiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a pleasant visit. The customer service was lovely. This location is great as everything is nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Anne

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was comfortable. We had a good night's sleep. The breakfast was good and many choices. Our kids enjoyed having the pool, but we felt the indoor pool area was very dark, humid and that there may have been too much chlorine in the water, as our eyes got irritated fast, even with goggles. We hung out for breakfast and noticed that the maids were running vaccuums in the area which made it hard to talk (we couldn't hear each other) and just a lot of noise. It's great they're cleaning but we'd have preferred that was limited outside of the breakfast hours.
Stayed 1 night in Jan 2024