Suite (2 Queen Beds & 1 Sofa Bed)
Check availability

Reviews of Ramada by Wyndham Elizabethtown

2.5 out of 5
Ramada by Wyndham Elizabethtown
205 Commerce Dr, Elizabethtown, KY

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Domes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Viral Patel on May 28, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

4/10 Poor

Rebecca

Disliked: Staff & service, amenities
Bathroom in room to small to get around in..Sauage gravy in breakfast area was cold.Checking in i felt like i was an inconvenience like she would rather be doing something else.
Stayed 1 night in May 2024
Response from Viral Patel on May 19, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Staff was very friendly and helpful. The room smelled so horrible like something was spoiled. The room wasn’t very clean, crumbs in the sheets on the bed and found an old sick when we pulled out he fold out couch.
Stayed 1 night in May 2024
Response from Viral Patel on May 13, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Stephen

Stayed 1 night in May 2024
Response from Viral Patel on May 19, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Property was dated, the elevator was a bit questionable, and the pool handle is coming out but the room was clean and comfortable the breakfast was good, and the staff was very kind and helpful. All in all we enjoyed it!
Stayed 1 night in May 2024
Response from Viral Patel on May 8, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2024
Response from Viral Patel on May 4, 2024
Thank you so much for your response! We hope that you consider us again in your future travels.

10/10 Excellent

Julia

Stayed 1 night in May 2024
Response from Viral Patel on May 28, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Terry

Travelled with partner
Only issue was bed was too tall or I’m too short. We’ll definitely stay here again in the fall.
Stayed 1 night in May 2024
Response from Management Team on May 3, 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Terry. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Guy, Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located with a handful of restaurants within walking distance, and only 2.5 or so miles from downtown with other coffee shops, restaurants, etc.
Stayed 1 night in May 2024
Response from Management Team on May 3, 2024
Thank you for taking the time to rate our property Guy. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Katherine

Stayed 1 night in Apr 2024
Response from Viral Patel on May 22, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not kept up very well. Kinda dirty, wore shoes in the room because the floors just seemed icky. Staff was quick and very nice. Busy and loud. Area around hotel was a few bad chain restaurants.
Stayed 2 nights in Apr 2024
Response from viral patel on Apr 28, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations Betsy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Betsy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very outdated, didn't feel very safe, just pass and stay somewhere else.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 24, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations Betsy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

kristen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Viral Patel on Apr 22, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Viral Patel on Apr 22, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge and microwave in room, grocery store .3 miles away.
Stayed 1 night in Apr 2024
Response from Viral Patel on Apr 19, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Cody, Haltom City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Viral Patel on Apr 14, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Viral Patel on Apr 12, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I, all around liked every thing. It was quiet and the staff was super sweet and friendly. Clean and I felt safe being there alone with my son.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 3, 2024
Thank you for taking the time to rate our property Brooke. Your feedback is very important to us. I love that you felt safe and comfortable during your stay at our property. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Richards To The Marvelous Got Me Scared

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet is very old needs to be pulled up. So I would not stay there again for that reason. Everything else was fine They need to change out the tub. Better breakfast.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a double queen beds and a sofa bed. It was perfect for our family of five. It was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 29, 2024
Thank you for taking the time to rate our property Kimberly!!. Your feedback is very important to us. We’re so glad you enjoyed your stay with us and we could accommodate for your family. I hope you all stay again when visiting the Elizabethtown area! :)

8/10 Good

Dowon

Stayed 1 night in Mar 2024
Response from Viral Patel on Apr 14, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

8/10 Good

Denise

Stayed 1 night in Mar 2024
Response from Viral Patel on Apr 12, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from Viral Patel on Apr 12, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Sally

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 20, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Katherine

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for taking the time to rate our property Katherine! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Tiffany, big sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Mar 3, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Feb 25, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Miranda

Stayed 1 night in Dec 2023
Response from Viral Patel , Manager on Feb 17, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

2/10 Terrible

kayden

Travelled with partner
Disliked: Staff & service
Lady at desk was extremely rude and unprofessional. Refused reservation even though our trip was protected. Staff kept hanging up when calling back for refund. Refused refund and my partner and I have not received that money back and was charged.
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Feb 15, 2024
Thank you for choosing Ramada. We refused your reservation because you are under 21. We already posted this policy on our website as well as all third parties. We already refunded money to booking company.Booking co. paid us on behalf of you.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Staff is very rude, not professional at all
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Feb 15, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Feb 13, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

2/10 Terrible

Keith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry not sorry...
Booking co. Need a new classification to identify if once reputiable companies like Ramada and baymont were sold out to foreigners. To me its like bait and switch. I just dreed booking on line anymore. For good money its more often then not like sleeping in a homeless camp. I could go into the ugly details but why bother? You get it!
Stayed 3 nights in Feb 2024
Response from Viral Patel , Manager on Feb 13, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024
Response from Viral Patel , Manager on Feb 13, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

2/10 Terrible

Babita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on Feb 13, 2024
Thank you for staying at Ramada by Wyndham, Elizabethtown. We appreciate your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We planned to renovate our hotel in couple of months. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. Thank You

4/10 Poor

STEPHEN

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Viral Patel , Manager on Feb 13, 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

6/10 Okay

june

Disliked: Staff & service
Unpolite staff
Stayed 5 nights in Jan 2024
Response from Viral Patel , Manager on Feb 13, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than average
Perfect for an overnight on our way south
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 29, 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying with us at our property again when visiting the Elizabethtown area.

10/10 Excellent

Madeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room was cozy, and very clean. Will stay here again if I ever decide to take another weekend off!
Stayed 2 nights in Jan 2024
Response from Peter Tarrant, Jr. on Jan 9, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and Nice Hotel
We were in town for a couple of days visiting family. This hotel was well priced and clean, out top two concerns.
Stayed 2 nights in Jan 2024
Response from Peter Tarrant, Jr. on Jan 9, 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stacy/lacie the lady that checked us in went above the ask to make sure we had the room for our family. My kiddos treated her like family and she the same the whole time we were there. The rooms need some freshening up though. But good value for the money.
Stayed 4 nights in Dec 2023
Response from Peter Tarrant, Jr. on Jan 8, 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Brandi

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on Jan 1, 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on Dec 28, 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. And staff was very helpful.
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on Dec 27, 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Viral Patel , Manager on Dec 26, 2023
Thank you for staying at Ramada by Wyndham, Elizabethtown, KY. We really appreciate for taking time to rate our property.

10/10 Excellent

Bernard

Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on Jan 15, 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean but won't be back.
Hotel is in a nice area and cleanliness was fine. Staff was fine. Hotel policies are why I won't be back. Upon checking in I was informed there would be a $75 hold placed on my card for "incidentals". That was annoying but not a deal breaker. Upon check out I requested a receipt. They told me they don't give receipts to guests who booked third party (hotels.com). In my book, there are too many hotels that are just as nice or moreso where I don't have to deal with annoyance.
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on Dec 21, 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at an affordable price. VERY friendly and helpful staff.
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on Dec 18, 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on Dec 11, 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Joshua

Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on Dec 5, 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on Dec 5, 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!