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Reviews of Western Budget Motel 1

2.5 out of 5
Western Budget Motel 1
8120 Sparrow Crescent, Leduc, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 210 reviews" "
Rating 8 - Good. 67 out of 210 reviews" "
Rating 6 - Okay. 17 out of 210 reviews" "
Rating 4 - Poor. 8 out of 210 reviews" "
Rating 2 - Terrible. 10 out of 210 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I stayed in down south on our travels to the city
Stayed 1 night in May 2024

2/10 Terrible

dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Western Budget Front Desk on May 20, 2024
I'm sorry to hear that you did not enjoy your stay with us. What can we do to to make your next stay with us better?

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Western Budget Front Desk on May 18, 2024
Thank you for the amazing review! We look forward to seeing you again!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the TV package offered. No regular cable so you had to pay to watch an NHL hockey game. This industry keeps gouging people for everything by charging them without providing service.
Stayed 1 night in May 2024
Response from Western Budget Front Desk on May 18, 2024
Hello Aaron, We are very sorry about not being able to watch hockey. This is something we will try to change for future stays. We apologize for any inconvenience.

10/10 Excellent

???????

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for short term.
Stayed 1 night in May 2024
Response from Western Budget Front Desk on May 18, 2024
Hello, Thank you for the great review!

8/10 Good

kv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Western Budget Front Desk on May 18, 2024
Hello, Thank you for the review! But is there anything you can recommend we do in the future to make your stay better?

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Quite
Stayed 1 night in Apr 2024
Response from Western Budget Front Desk on Apr 14, 2024
Hello Lawrence. Thank you for the review. Is there anything else we could have done to make your stay better?

10/10 Excellent

ELLARD, Lloydminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price Love how clean it is and place is quiet as well had a god rest and sleep just needed a room for a night for my flight the following day
Stayed 1 night in Mar 2024
Response from Western Budget Front Desk Staff - Samantha on Mar 20, 2024
Hello Ellard, Thank you for the great review! We look forward to seeing you again in the future.

8/10 Good

Holly

Stayed 1 night in Mar 2024
Response from Western Budget Front Desk on Apr 14, 2024
Hello Holly. Thank you for the review. Is there anything else we could have done to make your stay better?

10/10 Excellent

jerrod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, renovated rooms full kitchen suite.
Stayed 1 night in Mar 2024
Response from Western Budget Front Desk on Mar 14, 2024
Hello Jerrod, Thank you for the great review! We are glad you enjoyed your stay and we are looking forward to seeing you again!

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book this anytime Im in the area. The only issue here is you're only allowed 20mb of data so if you don’t have lots of mobile data be careful. That wasn't an issue for me. They have a shuttle and lots of close by places for food.
Stayed 1 night in Feb 2024
Response from Western Budget Front Desk on Mar 2, 2024
Hello Norma, We are so glad that you enjoyed your stay! Thank you for the great review and we look forward to your next stay with us.

10/10 Excellent

Gisele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Great reception. Friendly and efficient.
Stayed 1 night in Feb 2024
Response from Western Budget Front Desk on Feb 29, 2024
Hello Gisele, Thank you for the great review! We are glad you enjoyed your stay & look forward to serving you in the future.

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Western Budget Front Desk on Feb 26, 2024
Thank you for the great review! We are very happy that you enjoyed your stay. We are looking forward to seeing you again!

6/10 Okay

Danny

Business traveller
Liked: Staff & service
It’s okay
Stayed 1 night in Feb 2024
Response from Western Budget Front Desk on Feb 26, 2024
Hello Danny, I am sorry to see that you weren't very happy with your stay. Can you please let us know what we can improve for future stays?

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Western Budget Front Desk on Feb 19, 2024
Thank you for the great review! We look forward to seeing you again!

10/10 Excellent

jerrod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter staff, were super friendly n made it enjoyable checing in. The rooms are awesome .
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Thank you from the front desk, we take pride in providing friendly service.And YES were proud of our newly renovated rooms.

6/10 Okay

Connie

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Western Budget Motel on Jan 30, 2024
Thank you for taking the time to leave a rating. We appreciate your feedback and would love to learn more about your experience. If there's anything specific you'd like to share, please feel free to reach out to us. We're here to help and ensure your satisfaction.

8/10 Good

lance

Stayed 1 night in Oct 2023
Response from Samantha on Nov 23, 2023
Thank you for the excellent review! We look forward to serving you in the future.

2/10 Terrible

Grace

Travelled with family
Disliked: Room comfort
The doors and front staff are locked + gone by9pm
We arrived to the hotel at 10:00pm after driving 10 hours from B.C. When we got to the front of the hotel to check in, the lobby and front desk were closed and nobody was there to check us in. So we had to scramble to find another hotel, which in Leduc, can be very tough. Upon contacting the hotel, they were not going to refund my money from the night we didn’t even stay at the hotel, nor cancel the remainder of my stay in Leduc.
Stayed 2 nights in Oct 2023
Response from Western Budget Motel on Oct 30, 2023
Hello Grace,We're sorry for the inconvenience you experienced at our hotel. We understand it must have been frustrating, especially after a long drive.Our confirmation does mention our lobby hours, and we encourage guests to call ahead if they'll be arriving after hours so we can make arrangements for a smooth check-in. We apologize if this wasn't clear or if you weren't aware of the procedure.We have taken your feedback and used it as a learning opportunity to enhance our communication with guests about our check-in process.We hope you'll consider staying with us in the future.

10/10 Excellent

Dean

Stayed 1 night in Oct 2023
Response from Samantha on Nov 23, 2023
Thank you for the great review!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superior service
I got in late from my flight and the manager and her husband got me settled in no time. It had snowed for the first time this year and the maintenance person even cleared away the snow. Thanks to all staff.
Stayed 1 night in Oct 2023
Response from Penny on Oct 25, 2023
Thank you

2/10 Terrible

Helmie

Stayed 1 night in Oct 2023
Response from Western Budget Motel on Oct 18, 2023
Hello Helmie,Thank you for sharing your feedback. We value your opinion and would love to understand your experience better. If you could provide more details, it would be greatly appreciated. We hope to have the opportunity to serve you better in the future.

8/10 Good

Gerald

Liked: Staff & service, amenities, property conditions & facilities
There are 3 Western Budget in the are. I tried checking in the other one because even the Google map is confused. Then I went to this building that the ground floor was being renovated. So so far this building will be the most quiet ones for evening sleepers. The staff was very polite and apologetic and directed me where my room is.
Stayed 1 night in Oct 2023
Response from Western Budget Motel on Oct 16, 2023
Hi Gerald! We're sorry our locations got you confused but we appreciate your patience in finding the right one! We're glad to hear that you found our staff polite and helpful in guiding you to your room. Your comfort is our priority, and we hope you had a restful stay with us.

10/10 Excellent

HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Penny on Oct 8, 2023
Thank You

10/10 Excellent

Marvin

Stayed 1 night in Sep 2023
Response from Penny on Oct 8, 2023
Thank you

10/10 Excellent

Saurabh

Stayed 2 nights in Sep 2023
Response from Penny on Oct 8, 2023
Thank you

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and spacious at very affordable rates!
Stayed 1 night in Sep 2023
Response from Penny on Oct 8, 2023
Thank you

6/10 Okay

Christina

Travelled with family and small children
Liked: Staff & service
We didn’t have hand soap in our room for the bathroom sink to wash our hands. I didn’t realize until it was bed time and the front desk area was closed. Plus, being a single mother, I would’ve felt better if I had a latch door lock as a second form of security on our room.
Stayed 1 night in Sep 2023
Response from Penny on Oct 8, 2023
Sorry to hear that. Thank you for your information to make things better

8/10 Good

Carter

Business traveller
Great inexpensive 2 nite stay... Bug clean room with fireplace and full size fridge... Just off hiway... Tim's and Mcdonalds close...
Stayed 2 nights in Sep 2023
Response from Penny on Oct 8, 2023
Thank you

8/10 Good

Lauralee

Stayed 1 night in Sep 2023
Response from Penny on Oct 8, 2023
Thank you

10/10 Excellent

Brian

Stayed 1 night in Aug 2023
Response from Penny on Oct 8, 2023
Thank you

8/10 Good

Pamela, Lloydminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. We asked for a different room of our choice and we were accommodated. The only thing is that the non-smoking room is smelly.
Stayed 1 night in Aug 2023
Response from Penny on Oct 8, 2023
Thank you for your stay and information

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Excellent value
Older hotel but clean, big rooms with regular fridge, no micowave. Best value in the airport area....will be staying again.
Stayed 1 night in Aug 2023
Response from Penny on Oct 8, 2023
Thank you

2/10 Terrible

Todd

Rooms wasn’t cleaned and couldn’t get clean towels
Stayed 2 nights in Aug 2023
Response from 1 on Aug 20, 2023
Have a great day

10/10 Excellent

Richard

Travelled with partner
Liked: Property conditions & facilities
I liked that this hotel was affordable and convenient in its location. It is an older hotel but has been kept up and clean. The only thing I didn’t like was the beds were very firm.
Stayed 1 night in Aug 2023
Response from Darlene on Aug 13, 2023
Thank you! Was a pleasure to meet you.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms...
Stayed 1 night in Aug 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay there again due to their late check-in issues and they could only give me a pet friendly room at the price you offered. At least it was a non-smoking room.
Stayed 1 night in Aug 2023
Response from Darlene on Aug 8, 2023
I'm sorry for your experience. We did the best we could to have you close to an exit as you requested.

8/10 Good

Conrad

Stayed 1 night in Jul 2023
Response from Darlene on Aug 20, 2023
Thank you!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023
Response from Darlene on Aug 8, 2023
Thank you

10/10 Excellent

TAVIS, STETTLER

Stayed 1 night in Jul 2023
Response from Darlene on Aug 13, 2023
Thank you!

8/10 Good

Terry

Business traveller
Liked: Cleanliness, property conditions & facilities
Older facility but well maintained
Stayed 1 night in Jul 2023
Response from Darlene on Jul 23, 2023
Thank you!Have a great day!

10/10 Excellent

Susan

Stayed 1 night in Jul 2023
Response from Darlene on Aug 13, 2023
Thank You!

6/10 Okay

Grant

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Darlene on Jul 17, 2023
Thank you

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2023
Response from Darlene on Jun 23, 2023
Thank you!

10/10 Excellent

Rhonda

Stayed 1 night in Jun 2023
Response from Darlene on Jul 4, 2023
Thank you so much!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay while in the airport area. Clean rooms, friendly staff and a free shuttle. What more could you ask for. Also easy on the pocket book
Stayed 6 nights in Jun 2023
Response from Darlene on Jun 10, 2023
Thank you

10/10 Excellent

Jennifer

Stayed 2 nights in May 2023
Response from Darlene on Jun 22, 2023
Thank you!

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very low key kind of place. Folks here are friendly and warm. It's great if you're traveling with a dog. It's really not fancy but it's clean and quiet.
Stayed 1 night in May 2023
Response from Darlene on May 29, 2023
Thank you! It's been a pleasure meeting you and Cinnamon! Have a great day.

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Motel price wise and everything else.
Stayed 1 night in May 2023
Response from Darlene on May 27, 2023
Thank you!