Upon our arrival, we waited in line to check in for about 30 minutes as they only had one person to help all of the people there. When we got to our room, the beds didn’t have any bedding on them and we had no towel. I went to the front desk to ask if they could finish cleaning the room and waited for another 20 minutes before I could t wait any longer as I had to get ready for a wedding that we were in town for. When I got back to the room, someone knocked on the door and asked why we were in there. After I explained that this is our room for the night, he proceeded to come in the room while we were in there to finish cleaning it.
Upon check out, I complained about this entire situation and the person at the front desk told me that there was nothing she could do because my room was prepaid. She told me she would get her manger to call me. That was on Sunday, it is now Friday and I haven’t heard anything.