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Reviews of Radisson Hotel & Convention Center Edmonton

3 out of 5
Radisson Hotel & Convention Center Edmonton
4520 76 Ave NW, Edmonton, AB

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 149 out of 1006 reviews" "
Rating 4 - Poor. 103 out of 1006 reviews" "
Rating 2 - Terrible. 79 out of 1006 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

rahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of the way but overall a good hotel.
Stayed 2 nights in May 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel, friendly staff. Horrible location. In the middle of an industrial area.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room. I do wish the gym was a bit bigger.
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

8/10 Good

griffin

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Took a while to get room ready. But we’re offered upgrade.
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.We apologize for taking a bit more time to give the room.Looking forward to welcoming you for another satay.Best Regards,

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, thank you
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

2/10 Terrible

Troy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Terrible check in experience
Stayed 2 nights in May 2024

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

6/10 Okay

Byron, Red Deer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Lane

Liked: Cleanliness
My room was missing furniture and 2 out of the 3 lights didn't work
Stayed 1 night in May 2024

10/10 Excellent

Bernice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk , Ling and Ben were extremely professional and accommodating . Ling was so helpful and friendly and made sure our stay as a group was pleasurable . We would definitely come back and would recommend the property .
Stayed 3 nights in May 2024

8/10 Good

Timothy, High River

Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was to soft. Besides that it was great!
Stayed 4 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Sorry about the bad that wasn't at the level expected.Looking forward to welcoming you for another satay.Best Regards,

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey
Stayed 3 nights in May 2024

2/10 Terrible

linta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no warm water
Stayed 4 nights in May 2024

8/10 Good

Kulveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 13, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities
Stained bedding, dirty carpets. I can live with that. The AC unit doesn't work and is horribly loud. There are no fans and the windows don't open so the airflow is nonexistent. I couldn't sleep because it was so hot and stuffy in the room. In all the countries I've visited and dodgy hotels I've stayed in, this was the worst one by far.
Stayed 3 nights in May 2024

6/10 Okay

Hanisha K

Liked: Staff & service
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

6/10 Okay

David

Business traveller
Pool was not running. Nobody said nothing prior to check in
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry the problem of the swimming pool. Actually, we didn't planify to close the pool, but there is an incident that obliged us to close it and fixed, because we care about the safty of our guests.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

10/10 Excellent

Gurkirat

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

4/10 Poor

Jeff

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
One of The elevators was broken so only 1 worked and it took so long to get toy room... restaurant was crappy service and over priced...paid over 4$ for a coffee I had to get.myself...
Stayed 3 nights in Apr 2024

2/10 Terrible

Jen

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Bathroom is very dirty and the place is so boring mot relaxing.
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

2/10 Terrible

Dr

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The find were dark and dingy.. Beaten up property.. Staff did not understand English.. Asked for tea did not get.. Staff cleaned the coffee maker but did not bring back the parts to make coffee... Even the water bottle was not replaced one empty.. Horrible experience
Stayed 2 nights in May 2024

8/10 Good

Mahmod

Travelled with family, Business traveller
Liked: Property conditions & facilities
Reception was friendly and helpfu, and pool was good. Facilities comparing the price were excellent.
Stayed 5 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

10/10 Excellent

Ron, The Pas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

8/10 Good

Rowena

Liked: Cleanliness, staff & service
The whole area was clean except the public washroom in the main floor, there was poop all over one area of the toilet.overall, it was a good stay.No toothbrush and toothpaste, so expect to bring one
Stayed 1 night in Apr 2024

8/10 Good

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice as are the staff. Just a little remote which is good at times.
Stayed 1 night in Apr 2024

10/10 Excellent

ISAIAS

Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 22, 2024
Thank you for choosing Radisson Hotel and Convention center for your stay, as well as for your kind review.Looking forward to welcoming you for another satay.Best Regards,

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
My son liked the pool the best
Stayed 1 night in Mar 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

8/10 Good

Emile N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym facilities were good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All interactions with staff and other patrons was polite and respectful. The breakfast buffet was pricey for what was there and the quality was mediocre at best. This will likely make the difference in my choice of accommodation next time as I can get a free continental breakfast at many different hotels for a lot less after figuring in the cost
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were very poor. Staff were great.
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected. and thank you for mentioning that our staff were perfectYour review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

2/10 Terrible

Melanie, Grande prairie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were burn marks in the bed, garbage on the floor from previous guests. We boomed this hotel thinking the rating was good it was absolutely disgusting even give it a 1 star rating. Will never stay here ever again. VERY DISAPPOINTED WITH OUR STAY.
Stayed 1 night in Apr 2024

6/10 Okay

Jeremy

Travelled with family
Disliked: Staff & service, amenities
Average at best. Poor location.
Stayed 2 nights in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

10/10 Excellent

Hai Ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but area around it is industrial. Just need to be ready to drive a bit.
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

10/10 Excellent

Rupinderjit

Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff was great EXPEDIA ARE A BUNCH OF CROOKS
Stayed 2 nights in Apr 2024
Response from Erraji BEN on Apr 24, 2024
Thank you for choosing Radisson Hotel Convention Center for your stay.Thank you for taking time to share your experience with us, and we are very happy that we could make from your stay among us a memorable experience.

6/10 Okay

Peter

Liked: Staff & service
The rooms are decent,but rates are outrages,i expected breakfast included with the price!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

2/10 Terrible

Tam

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

4/10 Poor

WILLIAM, COLD LAKE

Liked: Cleanliness, staff & service
Good location but hotel is showing its age. The VIP drink was a pop. Nothing special about a can of coke
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Mar 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your experience with us.We are sorry if Radisson Hotel and Convention Center, did not reach your expectations, and that your experience was not as expected.Your review is very important to us to improve the quality of our Servies.Please feel free to contact us any time you wish, to give us a chance to catch up. Looking forward to hearing from you.Best regards,

8/10 Good

Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Mahmoud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

10/10 Excellent

Malcolm

Perfect
Stayed 1 night in Apr 2024
Response from Erraji BEN - Front Office Manager on May 12, 2024
Thank you for choosing our hotel for your stay, as well as sharing your great review with us.We are glad that Radisson Hotel and Convention Center, reaches your expectations, and that you had a lovely experience among us.Looking forward to welcoming for another stay.Best Regards,

4/10 Poor

stef

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff are average, we ended up in the older part of the hotel there is no lighting in the halls or rooms, makes it tough for doing cheer/dance makeup/hair when you can barley see. the curtains had red blood all over the white sheer curtains, there was "wax like" what I told my kids anyways, stains on the floor by the bed, and the inside of the bathtub is gross. ew
Stayed 2 nights in Apr 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think that there should be signs where each of the elevator are so that people that never been there can find there way
Stayed 1 night in Apr 2024
Response from Erraji BEN on Apr 22, 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Actually, in front of every elevator a list of all the rooms in that area, the guest has only to check if his room is in the correct side. But it is a very important remarque, and we will do our best to satisfy all our guests and guide them to their room.Looking forward to welcoming you during another stay.