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Reviews of Days Inn by Wyndham Edmonton Downtown

2.5 out of 5
Days Inn by Wyndham Edmonton Downtown
10041-106 street, Edmonton, AB

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1015 reviews" "
Rating 8 - Good. 327 out of 1015 reviews" "
Rating 6 - Okay. 144 out of 1015 reviews" "
Rating 4 - Poor. 63 out of 1015 reviews" "
Rating 2 - Terrible. 45 out of 1015 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rachelle Lynn

Travelled with family
Liked: Cleanliness, staff & service
All staff were friendly and room was clean and quiet.
Stayed 2 nights in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, convenient location, accommodating staff.
Stayed 4 nights in May 2024
Response from Management on May 25, 2024
Hello Catherine, Thank you so much for staying with us. We appreciate your feedback. We are delighted that you had a great stay. We hope to see you soon in the near future. Safe Travels!

6/10 Okay

Kristin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
noisy and old
Stayed 2 nights in May 2024
Response from Management on May 25, 2024
Hi Kristin,Thank You so much for staying with us. We are sorry that your stay did not go well. We were sold out for the nights that you were inhouse and there were volleyball team players staying here as well which can be a reason for the noise. Pls accept my apologies for the inconvenience caused to you.

8/10 Good

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Loxation
Stayed 1 night in May 2024
Response from Management on May 25, 2024
Hi Rene,Thank you so much for booking with us. We are glad that you had a good stay. your feedback is appreciated.

10/10 Excellent

Kassie

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at this property for a dance competition and although the hotel was very busy because there were many events happening in Edmonton at the time, we were treated like a priority and had exceptional customer service. We also had a room directly outside the elevator doors, which i initially was concerned about noise, but we never had one problem and other than normal city noise like emergency sirens occasionally, the hotel was very quiet and super comfortable. There was also an extenuating circumstance after we checked out and returned home to Vancouver Island, my daughter noticed she had forgotten a hoodie in our hotel room and after calling the hotel they found it, and arranged to send it in the mail on the next business day. I was extremely impressed with the front desk staff thay assisted me with this and kept in prompt communication all throughout the process. We will DEFINITELY stay here again!!! Highly recommend!!
Stayed 4 nights in May 2024
Response from Management on May 24, 2024
Hi Kassie,Thank You so much for staying with us. Your feedback is highly appreciated. We are glad that you had a great stay. I will definitely let the staff know about the review. We hope to see you soon on the near future. Would love to host you again.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in May 2024
Response from Management on May 26, 2024
Hi Kassie,Thank You so much for staying with us. Your feedback is highly appreciated. We are glad that you had a great stay. I will definitely let the staff know about the review. We are delighted you enjoyed your stay. Would love to host you again. Safe travels!

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable!!
Stayed 4 nights in May 2024
Response from Management on May 25, 2024
Hi Tami,Thank You so much for staying with us. We are glad that you had a good stay. Your feedback is valued. We hope to see you soon.

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean and had everything I needed. Thanks!
Stayed 3 nights in May 2024
Response from Management on May 24, 2024
Hello Noreen, Thank You so much for staying with us. We appreciate your feedback. We are delighted that you had a great stay. We hope to see you soon in the near future. Safe Travels!

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 24, 2024
Hello Aron, thank you for choosing to stay at the Days Inn by Wyndham. Your feedback is truly appreciated. Here at Days Inn, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you for your patience. Safe Travels!

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean hotel - you can definitely tell the age but they keep it in good shape. Plenty of parking, though keep in mind it's $10 extra per night. Nice location but fairly desolated on weekends/evening because of the unnecessary surplus of parking in the downtown core. I was very happy with the stay and I would suggest to those wanting to be in a central part of Edmonton with plenty of public transportation options.
Stayed 2 nights in May 2024
Response from Management on May 21, 2024
Hello Oscar, Thank You so much for staying with us. We appreciate your feedback. We are delighted that you had a great stay. We hope to see you soon in the near future. Safe Travels!

8/10 Good

Robert Gardiner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 4 night stay and found the hotel to be in a great location. Very clean rooms, lots of toiletries and towels. Beds were extremely comfortable. Reception staff were friendly and professional. Would definitely stay there again.
Stayed 4 nights in May 2024
Response from Management on May 21, 2024
Hi /robert,Thank You so much for staying with us. We are glad that you had a good stay. Your feedback is valued. Hope to see you soon.

8/10 Good

Hal, Fort St John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean. It is an older place but well kept. We could hear the rooms beside us and if people are talking in the hallways. Great price for being downtown Edmonton.
Stayed 2 nights in May 2024
Response from Management on May 20, 2024
Hi Hal,Thank You so much for staying with us. We are glad that you had a good stay. Your feedback is valued. Hope to see you soon.

10/10 Excellent

Arlene, Drayton Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 20, 2024
Hi ARELENE,Thank You so much for staying with us. Your feedback is valued. Hope to see you soon

6/10 Okay

Hellen

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 20, 2024
Hi Hellen,Thank You so much or staying with us. Your feedback is valued. We hope you have a better stay next time.

6/10 Okay

Randi-lee

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on May 19, 2024
Hi Randi,Thank You so much for staying with us. Your feedback is valued.

10/10 Excellent

Wang

Travelled with family
Liked: Cleanliness, staff & service
All good 👍
Stayed 1 night in May 2024
Response from Management on May 19, 2024
Hi Wang,Thank You so much for staying with us. Your feedback is appreciated. We are glad that you had a good stay.

10/10 Excellent

Karen

Travelled with family
Staff was exceptionally friendly!
Stayed 3 nights in May 2024
Response from Management on May 19, 2024
Hi Karen,Thank You so much for staying with us. Your feedback is valued. We are glad that you had a good stay.

6/10 Okay

Joey

Stayed 2 nights in May 2024
Response from Management on May 17, 2024
Hi Joey,Thank You so much for staying with us. Your feedback is valued.

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Management on May 17, 2024
Hi Amanpreet, thank you so much for staying with us. We are sorry that you didn't enjoy your stay. Please give us another chance to serve you better. You can always get in touch with us directly to let us know what we can do to serve you better next time. Thank you for your patience. Safe travels!

10/10 Excellent

Andrew

Very friendly front desk
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Hi Andrew,Thank You so much for staying with us. We are glad that you had a great stay. Hope to see you soon.

6/10 Okay

Joshua

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 15, 2024
Hi Joshua,Thank You so much for staying with us. Your feedback is valued. Hope to see you soon in the near future.

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service Closed to every ting
Stayed 1 night in May 2024
Response from Management on May 12, 2024
Hi Philippe,Thank You so much for staying with us. Your feedback is appreciated. We are glad that you had a good stay. Hope to see you soon.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Management on May 10, 2024
Hi Andy,Thank You so much for staying with us. Your feedback is appreciated. Hope to see you soon.

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities
It suited my needs for my travel, but the rooms and the lobby area seemed dated, and it being downtown made it in a more unsafe area than I was expecting.
Stayed 4 nights in May 2024
Response from Management on May 10, 2024
Hi Louise,Thank You so much for staying with us. Your feedback is valuable to us. We are working on some renovations which will be done soon. We hope to serve you again in the future.

4/10 Poor

Gursimran

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Paid a lot as compared to the facilities they provide. No breakfast included and washroom pipe was leaking throughout our stay.
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Hi Gursimran,Thank You so much for staying with us. Your feedback is appreciated. There is Cora's restaurant onsite that provides breakfast and lunch. Sorry about any issues that you had during your stay. Pls give us a chance to serve you again in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Its dated. But great front desk staff
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Hi Paul,Thank You so much for staying with us. Your feedback is appreciated. Will let our front desk staff know. Hope to see you soon.

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on May 10, 2024
Hi Trish,Thank You so much for staying with us. Your feedback is appreciated. Hope to see you soon.

4/10 Poor

Amanpreet

Travelled with family
According to the price its not worth it
Stayed 1 night in May 2024
Response from Management on May 7, 2024
Hi Amanpreet, thank you so much for staying with us. We are sorry that you didn't enjoy your stay. Please give us another chance to serve you better. You can always get in touch with us directly to let us know what we can do to serve you better next time.Thank you for your patience, hope you give us another opportunity to serve you better. Safe travels!

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Downtown feels unsafe at times.
Stayed 4 nights in May 2024
Response from Management on May 7, 2024
Hello Eric, thank you so much for staying with us. We are delighted that you had a good stay. Hope to see you soon. Safe Travels!

8/10 Good

Karanraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2024
Response from Management on May 6, 2024
Hi Karanraj, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Edmonton Downtown. It was a pleasure hosting you. Thank you again for sharing your experience, we look forward to your next visit.

4/10 Poor

Jolan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fridge in the room. No AC so it was to warm in the room and couldn’t cool it down even with the window open.
Stayed 1 night in May 2024
Response from Management on May 5, 2024
Hi Jolan, Thank You so much for staying with us. We do provide fridges to our guests on request at no extra charges. For Your next stay please let us know if you need anything to make your stay a better one, we would be happy to assist you. Hope to see you again. Safe Travels!

10/10 Excellent

Amarjit

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 6, 2024
Hi Amarjit, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Edmonton Downtown. It was a pleasure hosting you. We look forward to your next visit.

6/10 Okay

Gerald

Stayed 4 nights in Apr 2024
Response from Management on May 24, 2024
Hi Gerald,Thank You so much for staying with us. Your feedback is valued. Hope to see you soon.

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from Management on May 4, 2024
Dear Guest, Thank you for staying with us at Days Inn by Wyndham Downtown Edmonton. We appreciate you taking the time to give us a positive review. We look forward to welcoming you soon whenever you are in Edmonton again.

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a Cora restaurant close to the hotel which is very convenient for breakfast before spending the day put and about.
Stayed 1 night in May 2024
Response from Management on May 3, 2024
Hello Laura, Thank you for choosing to stay at the Days Inn by Wyndham. Your feedback is truly appreciated. Here at Days Inn, we continuously strive to meet your needs and expectations. Thank you for your patience.

4/10 Poor

Louise

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It started with the parking. One, there are no directions as to requirements to park. Next when I am held by the traffic arm an older female desk clerk comes out and rudely states that I have to register before pulling in. There are zero signs to inform clients. She hands me a card for my vehicle and I go park. As I am returning to the desk I watch the same clerk let another vehicle park in the lane and she walks with him inside, registers him and walks back with him. There were no restrictions witnessed to his mobility. I register go to my room and it is so hot. I follow all the instructions to no avail. Later I speak to staff at the desk. I was informed that the boiler was just shut off and there was no way they could do to help the situation. I was out of luck. So sleep was attempted in a HOT room. I will never go there again.
Stayed 1 night in Apr 2024
Response from Management on May 3, 2024
Hi Louise, thank you so much for staying with us. We are sorry that your stay did not go well. Pls give us another chance to serve you better. You can always get in touch with us directly to let us know what we can do to serve you better next time. Hope to see you soon.

6/10 Okay

Dennis

Stayed 1 night in Apr 2024
Response from Management on May 2, 2024
Hi Dennis,Thank you so much for staying with us. Your feedback is appreciated.

10/10 Excellent

Tarrant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very welcoming. Great stay. I’ll be back!
Stayed 1 night in Apr 2024
Response from Management on Apr 30, 2024
Hi Tarrant,Thank You so much for staying with us. We are glad that you had a good stay. Hope to see you soon.

4/10 Poor

Deborah, Calgary

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the checkin was lovely and front staff were very nice. Unfortunately the hotel was a long way away from our venue so quite inconvenient. The hotel was very clean and beds very clean and that was good. There was a couple yelling and having a fight in the hallway that woke us all (we had registered as 4 rooms). It was very loud and disputing with banging and yelling at 3 am! Also, the area being downtown was a bit sketchy and not the type of place we would normally stay. We did lose a night's money as we left (was prepaid) and moved to the Hilton.
Stayed 2 nights in Apr 2024
Response from Management on Apr 30, 2024
Hi Deborah,Thank You so much for staying with us. We appreciate your time and feedback. We are sorry about your experience. Your safety and comfort are paramount, and it's distressing to learn that you had to witness such a traumatic event during your stay. This incident was reported to the authorities quickly by our hotel staff. We take incidents like these very seriously and have already initiated a thorough review of our security protocols. If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to the management directly

10/10 Excellent

Kaitlyn

Stayed 1 night in Apr 2024
Response from Management on May 19, 2024
Hi Kaitlyn,Thank You so much for staying with us. Your feedback is appreciated. We are glad that you had a great stay.

8/10 Good

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, but my son looking for swimming pool. I didn’t notice I booked a hotel without pool.
Stayed 1 night in Apr 2024
Response from Management on Apr 30, 2024
Hi Lolita,Thank You so much for staying with us. We are glad that you had a good stay. Hope to see you soon.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 30, 2024
Hi Wayne,Thank You so much for staying with us. We are glad that you had a good stay. Hope to see you soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to our function Every thing was good
Stayed 2 nights in Apr 2024
Response from Management on Apr 30, 2024
Hi Karen,Thank You so much for staying with us. We are glad that you had a good stay. Hope to see you soon.

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, amenities
We felt very unsafe. There was a woman that was getting beat up on the fourth floor and woke us up and cops had to come. It was traumatizing
Stayed 1 night in Apr 2024
Response from Management on Apr 30, 2024
Hi Lisa,I'm truly sorry to hear about your experience. Your safety and comfort are paramount, and it's distressing to learn that you had to witness such a traumatic event during your stay. This incident was reported to the authorities quickly by our hotel staff. We take incidents like these very seriously and have already initiated a thorough review of our security protocols. If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to the management directly

6/10 Okay

Wayne C. Chute and Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Old
Stayed 3 nights in Apr 2024
Response from Management on Apr 30, 2024
Hi Wayne,Thank You so much for staying with us. We are working on renovations which would be done soon. Thank You for your time .Hope to see you soon.

8/10 Good

Chris

Travelled with family
Liked: Staff & service
Great.
Stayed 1 night in Mar 2024
Response from Management on Apr 28, 2024
Hi Chris,Thank You so much for staying with us. Your feedback is appreciated.

10/10 Excellent

Rob

Stayed 1 night in Apr 2024
Response from Management on May 18, 2024
Hi Rob,Thank You so much for booking with us. We are glad that you had a great stay. Your feedback is valued.

10/10 Excellent

Vickie

It was very clean and quiet.
Stayed 2 nights in Apr 2024
Response from Management on Apr 26, 2024
Dear Vickie, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Edmonton Downtown. We are delighted you enjoyed the time spent with us. It was a pleasure hosting you. Thank you again for sharing your experience, we look forward to your next visit. Safe travels!

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness
Average older hotel. Nothing really wrong but nothing great either. There was no mention they had a height restriction in the parkade. I had to park in a paid lot across the street for a tidy sum. If you have a truck you may not be able to park here.
Stayed 1 night in Apr 2024
Response from Management on Apr 25, 2024
Hi Jim,Thank You so much for staying with us. We appreciate your feedback. The height restriction is mentioned on the website- Any thing over 6'3" wont fit in the parking lot. We are sorry if this caused any kind of inconvenience for you.

10/10 Excellent

isaac

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on Apr 26, 2024
Dear Isaac, thank you for taking the time to tell us about your experience at Days Inn by Wyndham Edmonton Downtown. We are delighted you enjoyed the time spent with us. It was a pleasure hosting you. Thank you again for sharing your experience, we look forward to your next visit. Safe travels!