Indoor pool, sun loungers
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Reviews of Econo Lodge Duluth near Miller Hill Mall

2 out of 5
Econo Lodge Duluth near Miller Hill Mall
4197 Haines Rd, Duluth, MN

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 177 reviews" "
Rating 8 - Good. 38 out of 177 reviews" "
Rating 6 - Okay. 36 out of 177 reviews" "
Rating 4 - Poor. 20 out of 177 reviews" "
Rating 2 - Terrible. 13 out of 177 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Josh

Business traveller
Liked: Cleanliness, staff & service
Noisy
Stayed 4 nights in May 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Breanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took us 5 hours to get checked into our hotel room because they had no clean rooms and over booked.
Stayed 2 nights in May 2024

4/10 Poor

Madi

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Parking lot was full of pot holes, we bottomed out our car. Staff was really nice, when checking around our room we noticed other people's garbage on the floor around the beds. When getting ready the next morning the water in the shower did not turn on. Pool area was clean but all around not a great experience.
Stayed 1 night in May 2024

6/10 Okay

Diane

Stayed 1 night in May 2024

10/10 Excellent

Bradley

Liked: Property conditions & facilities
Bobby at the front desk was awesome! Even though he was left short staffed and was getting heat from unhappy customers for things that were not in his control, he kept a positive attitude and was professional.
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Gabriel

customer service was the worst,
Stayed 4 nights in May 2024

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No issues with the staff. Hotel rooms were very dated, 80’s style carpet that was not clean, bathroom ceiling was water stained and looked as if it would fall apart at any minute. The breakfast was awful. Poor selection. The cereal was stale.
Stayed 1 night in May 2024

6/10 Okay

Bria Marie M

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated, hotel had water damage and a weird smell of must
Stayed 2 nights in May 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Comfortable environment.
Stayed 3 nights in Apr 2024

8/10 Good

Jeff

Business traveller
Liked: Staff & service
good for price
Stayed 1 night in May 2024

8/10 Good

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Generally located. Easy access to shopping and dining.
Stayed 1 night in May 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
It is really starting to show it’s age
Stayed 1 night in Apr 2024

10/10 Excellent

Francis Basilio

Stayed 6 nights in Apr 2024

4/10 Poor

wade

Travelled with family
Breakfast ran out by 8:30am was suppose to go until 10am no coffee at 8:30 staff didn’t seem to care when several guest went and asked about food or coffee said they ran out.. nothing they could do pool area was trashed by kids that were unattended no towels again went to front desk nothing was done stood on the front for 15 months wet waiting for towels… left a day early due to condition front desk was unhelpful and didn’t help with any issues
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Around hotel needs some more new pavement
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still need to fix all the pot holes in and around the building. Some areas have been redone but would have been much better if all of it was done at the same time, otherwise no complaints. Staff is always very friendly and the rooms have been remodelled quite nicely. Always have a great stay.
Stayed 1 night in Apr 2024

4/10 Poor

Erin M

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down. The bed was very uncomfortable. There was one thin blanket and when i asked for another staff said they were on back order
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2024

6/10 Okay

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice but holy hell dont take the wrong entrance in out of 3 entrances only 1 doesn't have masive potholes that might mess up your vehicles
Stayed 2 nights in Apr 2024

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service
Not the nicest place you will ever stay at, but I don't need all the frills. It was clean, the rooms are nice, the gal at the desk was great. I would stay again at this price instead of spending twice as much for a prettier room. The bed was comfortable. GPS took us through a parking lot to get there.
Stayed 1 night in Apr 2024

6/10 Okay

Aimee

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
it did not look like the photos on line. We booked two rooms and they were no where near each other. There were no towels for the pool.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 1 night in Apr 2024

6/10 Okay

JoAnne

Disliked: Property conditions & facilities
Hard to access from road....side drive way in via a restaurant entrance was full of potholes. Hotel was just OK...it does need some refreshing in its decor
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
room fine. both pool, and hot tub down. decent for the price.
Stayed 1 night in Apr 2024

6/10 Okay

Stacy

Travelled with partner
Too many pot holes very rough driving
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, haven’t been here in years, still a great place to stay. Great prices and nice rooms
Stayed 1 night in Mar 2024

6/10 Okay

Michal

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Helen Keller must be in charge of this hotel. Parking lot is comparable to an adventure sailing the north Atlantic Ocean in the winter. The jacuzzi suite is right in the lobby and it looks like they hired the person they know"who can do that cheaper." There was a ballon in the lamp shade when we walked into the suite. Lots of crust and dust behind the couch. The bed was the stiffest thing ive ever felt, and i was in the Navy. Pool was closed. But i feel like thats the only win of this stay.
Stayed 1 night in Mar 2024

4/10 Poor

Lance

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility did not look like the pictures. The facility was dirty and had a bad smell. The room was also dirty. There was broken glass and taillights in the parking lot. We left after 20 minutes and got a different hotel nearby. The staff was friendly though.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

ESMAIL

Business traveller
Everything was good Special evening front desk was working hard
Stayed 2 nights in Mar 2024

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and budget friendly
Stayed 2 nights in Mar 2024

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The parking lot and surrounding streets are in terrible condition! Good luck finding your way through this mess after dark. A few well placed signs would be helpful. When I mentioned the condition of the lot to the desk clerk, He said they just had it repaired and blame the neighboring business for the poor streets. I wonder what it was like before they "fixed" it?
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge lady at desk was very nice
Stayed 1 night in Feb 2024

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Tony, Thunder Bay

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

David

Liked: Staff & service
I liked the pool. Hot tub was out of order. 😐 there was soffit missing under the roof outside my window that banged in the wind all night. The door in the back has a broken closet and it slammed all day and night if someone used it. My room was right next to it at top of stairs. Also lots of highway noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. My room was perfectly clean and the bed was comfortable. The location (at the back of the hotel) was quiet - except for the people in the next room who got up at 5 every morning and turned the TV on (but that can happen in any hotel). The room was a good size, with desk and chair and an easy chair, microwave and fridge. Water pressure was great, and there was plenty of hot water for a shower. The water out of the faucet tasted fine - I drank my 8 cups a day from it. The heating took a bit of figuring out, but once I did, the room stayed at a very comfortable temperature. The people at the front desk were as nice and helpful as anyone could be. I see comments about the parking lot in other reviews: there were a few potholes, but I had no problems in a low-slung rent car. I would definitely stay here again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for 1 night. Room was clean
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 28, 2024
Thank you for leaving us a review of your recent stay. We appreciate the perfect score and hope to see you on your next visit to the area!

6/10 Okay

Alicja

Liked: Cleanliness, staff & service
Quick Trip- Quick Stop
Stayed 2 nights in Feb 2024

8/10 Good

Pandora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Room was in great shape with all we needed and very clean. The only thing different was the breakfast area. We had to ask for breakfast items - it was only 8a.m. and there was no butter out, no boiled eggs and very few sweet rolls. First the attendant said it was because of the monthly budget, then she came back with some eggs and pastries, stating the construction workers staying there ate big before they left. We were also used to a warm breakfast (eggs and sausage) on the weekend and there wasn't. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024