Overall it was a really good stay.
I think the only thing that would have been an extra touch would be if the team greeted their guests whenever they came back, just a simple “hello, how was your day” would have done it. The only person who did greet us everytime was Jamie (the team member who worked the late shift most of our stay). But it would have been great if this was consistent from all the team members. It’s the small things that does not cost anything that makes the difference for us. But overall, very good - we got a nice large room, housekeeping was friendly!