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Reviews of Clayton Hotel Dublin Airport

4 out of 5
Clayton Hotel Dublin Airport
Stockhole Lane, Swords, Clonshaugh, Dublin

Reviews

8.8

Excellent

Rating 10 - Excellent. 2692 out of 4316 reviews" "
Rating 8 - Good. 1012 out of 4316 reviews" "
Rating 6 - Okay. 343 out of 4316 reviews" "
Rating 4 - Poor. 162 out of 4316 reviews" "
Rating 2 - Terrible. 107 out of 4316 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service in itailian restaurant by young girl very rude. Service in other restaurant was excellent
Stayed 1 night in May 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the ease of getting back and forth to the airport with the shuttle bus. Very convenient.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport was the reason for staying here.
Stayed 1 night in May 2024

10/10 Excellent

Tiea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were incredibly helpful, professional and efficient. It seemed that everyone loved their job. The rooms were stocked well and very clean.
Stayed 1 night in May 2024

10/10 Excellent

Nalini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room.
Stayed 1 night in May 2024

10/10 Excellent

Patty, Mount Pleasant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Crowded hotel but they handled it well.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer, WHITTIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, efficient. Very convenient to the airport, regular reliable shuttle. Good food. Helpful staff.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first night was with Trafalgar Tours in a room that was not a King bed rom had no AC. I went to the front desk and asked if we could were able to stay in the same room both nights and were moved to Expedia room for both nights with no up charge. This hotel has two good restaurants, is convenient to the Dublin airport and the staff are very friendly and professional.
Stayed 1 night in May 2024

2/10 Terrible

robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
would you believe no AC sinks would not drain charged me for a breakfast I did not order
Stayed 1 night in May 2024

8/10 Good

Cambria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

Randy

Travelled with family
Airline messed us up and we didnt get to Dublin in time nor did we have the ability to cancel our booking. We are sad we missed staying there. Lost out $ here which sucks
Stayed 1 night in May 2024

8/10 Good

Christopher, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room for a quick night’s stay before leaving Ireland. Disappointed in the excessive price for breakfast and the lack of air conditioning in the room.
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service in itailian restaurant was poor. But yet service in the other restaurant was fabulous
Stayed 1 night in May 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for airport access. Very crowded and busy and food was mediocre.
Stayed 1 night in May 2024

10/10 Excellent

Martin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from airport was great. Breakfast was good with plenty of options at the buffet.
Stayed 1 night in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No air condition in the room, only a fan provided by the hotel. While this might be ok for some guests, we should have been told that the room had no AC during the booking process or at check in. The area around the hotel seemed a little questionable. Lots of random people not from our hotel standing outside smoking. The restaurant was good and the food came quickly. The airport shuttle was helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Cindy, McKinney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Best and best
Stayed 1 night in Mar 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for the airport with options to get into the heart of Dublin.
Stayed 1 night in May 2024

4/10 Poor

mark

Business traveller
Liked: Cleanliness
Self-check-in did not work, it took multiple attempts to find the booking and six attempts to make the room key. By the way that was the staff member who was unable to find the booking and make the key cards. Hats off to her, she did a great job, the machine was the problem.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive lobby
Stayed 1 night in May 2024

10/10 Excellent

Erwin, Rock Hill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff could smile more… they look unhappy
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean efficient good location.
Stayed 1 night in May 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & comfortable. Ideal place to unwind before exploring Dublin and area
Stayed 1 night in May 2024

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was on a kiosk and was easy to navigate. Room was nice sized and clean. Need to update shower and have a detachable shower head.
Stayed 1 night in May 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel near the Dublin airport. Breakfast service is offered in the hotel, and a restaurant and bar are also located in the building. The airport shuttle is complimentary and is active 24/7.
Stayed 1 night in May 2024

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator wasn’t working and had to carry luggage up and down stairs. Bathroom smelled of sewer gas. Room was dark, without good lighting. I do not recommend this property.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there just to be able to access our early morning flight the next day, so efficiency and convenience were our primary needs, which the Clayton met very well.
Stayed 1 night in May 2024

10/10 Excellent

Keri, Amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in May 2024

10/10 Excellent

Erwin, Rock Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport Shuttle to/from airport
Stayed 1 night in May 2024

10/10 Excellent

Mary Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ham and Cheese panini Staff wonderful, fruendly delicious
Stayed 1 night in Apr 2024

6/10 Okay

Dorene

Liked: Cleanliness, staff & service
The chairs and the rug in the room had stains all over them making me not want to touch them. The sitting chairs and table for the room were directly in front of the middle of the window which made it impossible to reach the curtains to open or shut them. The waste basket in the bathroom was useless because any time you stepped on the lever, it was so light and cheap it flipped over. The handsoap was difficult to get the pump to work and it smelled like mens aftershave. As a woman, it was highly unpleasant.
Stayed 2 nights in May 2024

4/10 Poor

Maeve

Business traveller
Disliked: Staff & service, amenities
I like the proximity and the shuttle to the airport. I have noticed that the standard has gone down considerably, even in the last months. The prices are much higher than they were ever, 190 euros just for the room which is old and needs redecoration a new mattress on the bed as the one I had was worn out! I also found that previously you would receive a satisfaction survey, not one to be seen in sight. Upon arrival I was told that there was no reservation for me which honestly was a big put off as your site sent me a confirmation email. The receptionist said that it wasn't a confirmation but I kept a copy and it's written reservation confirmation! Then in the restaurant which I found very good before, the food is of poor quality. I was recommended a curry telling me it was not so spicy but in fact I couldn't finish it as it was so hot There were practically no veg in it only a few frozen ones and maybe three chick peas covered in sauce to disguise the lot, frankly I was surprised Next I asked for bread, I was served two brwn roles which were blue moldeed and told by the waiter that he couldn't be checking ebverything, not even I am sorry. So he brought me two slices of "toast", it was obviously stale too so toasted to disguise it. I asked for a complimentrary dessert, the water decided no and I don't understand why he decides as he is the waiter I reported the problem to reception on departure, again no sorry in sight! Shocking service!
Stayed 1 night in May 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport
Stayed 1 night in May 2024

4/10 Poor

Bart

Travelled with partner
Disliked: Property conditions & facilities
They didn't have Air Conditioning!!! Their solution was to send us another fan for our room!!! SO disappointing....
Stayed 1 night in May 2024

8/10 Good

Mary Ellen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directions to the Shuttle bus to the hotel was not clearly marked. We ended up taking a taxi
Stayed 1 night in May 2024

6/10 Okay

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but smokers were right by the entrance and it was awful to walk through. You could smell smoke right up to the restaurant which was a turn off for us. Other than that it was ok . We only stayed here because our flight left the next day.
Stayed 1 night in May 2024

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Convenient to airport. Room was clean but warm with no ability to cool it down. Only 2 of 3 elevators worked resulting in long waits for an elevator during regular hours and 20 minute waits during morning rush. Poorly setup for such a large hotel.
Stayed 1 night in May 2024

6/10 Okay

beth

Travelled with partner
Disliked: Cleanliness
The bathroom was not up to standard or the rate that we paid. I will leave it at that.
Stayed 1 night in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The family rooms with three (3) beds was ideal for my group. The staff was very friendly and hospitable. The food quality and service was excellent. The only thing that I would cite is the parking…it’s very tight.
Stayed 1 night in May 2024

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The clayton The airports shuttle is great. The rooms high standard . The in room cofffee & water is very nice. The cafe snacks & coffe so handy. This vusit was incredibly busy weekend & the clayton dealt well with everything. Other than 1 lift down out of 3 its still best value around !
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness
Lovely& helpful people
Stayed 1 night in May 2024

8/10 Good

joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick stay but quiet and efficient
Stayed 1 night in May 2024

8/10 Good

Bradley

Travelled with family
Was nice
Stayed 1 night in May 2024