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Reviews of Courtyard by Marriott Detroit Troy

3 out of 5
Courtyard by Marriott Detroit Troy
1525 East Maple Road, Troy, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 659 reviews" "
Rating 8 - Good. 201 out of 659 reviews" "
Rating 6 - Okay. 55 out of 659 reviews" "
Rating 4 - Poor. 22 out of 659 reviews" "
Rating 2 - Terrible. 17 out of 659 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Travelled with family and small children
Arrived about 10 minutes after 3:00 and was told our room wasn’t ready. I’ve stayed at plenty of hotels and never heard that one before. I confirmed check in was at 3:00, and they said it’ll be 20 more minutes. Room was clean but shower head almost fell off. I tightened it to how if should have been. Best thing about this place was the pool. Plenty of space and towels available. One and done for me.
Stayed 1 night in Apr 2024

10/10 Excellent

Charles, Birmingham

Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt clean and the bed was comfortable. Not very busy so the hotel was quiet. The hot tub was functional, hot and had lots of chlorine which is always appreciated. Front desk check in staff was friendly and were receptive to a special request we made. Would stay here again if needed.

6/10 Okay

Michelle

Business traveller
Disliked: Amenities
This was a miserable experience. My room was overrun with sugar ants. There was no coffee after 9, the Internet didn’t work, I ran out of hot water midway through my shower. This Bonvoy is really terrible.
Stayed 3 nights in Mar 2024

10/10 Excellent

LeNardia

Stayed 1 night in Mar 2024

10/10 Excellent

Evet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff is nice and friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Didn’t have time to use amenities but well maintained. Very nice bistro open convenient hours.
Stayed 1 night in Mar 2024

10/10 Excellent

Sanuar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was very fast
Stayed 1 night in Mar 2024

4/10 Poor

Evet

Stayed 1 night in Feb 2024

10/10 Excellent

Charles, Birmingham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine
Stayed 1 night in Jan 2024

8/10 Good

Eleanor Marie, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had reserved a room with pullout couch and did not get it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Room with the king size bed was very nice and the hot tub was a welcome bit of relaxation. Staff was very helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. They were helpful with our needs.
Stayed 6 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

Charles, Birmingham

Stayed 1 night in Dec 2023

10/10 Excellent

Charles, Birmingham

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth Anne

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Phillip

Travelled with partner

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! I needed a getaway!
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Nov 2023

2/10 Terrible

Keriakes

Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Beautiful hotel
Stayed 1 night in Oct 2023

10/10 Excellent

GIJEONG

Stayed 1 night in Sep 2023

6/10 Okay

Bryce

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

JADRANKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve a different room to what i got But it was fine, probably they had to give it away....There was no microwave in the room, which would be nice...
Stayed 2 nights in Sep 2023

6/10 Okay

ANDREW, WYOMING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The one bedroom family suite we stayed at was clean and roomy, but as soon as we turned on the heat the living area smelled like urine. The odor must have come from the heater because the smell wasn’t as bad when we walked into the room. We only stayed there for one night and it was already close to 9:00 pm when we checked in so we did not make a fuss about it since the bedroom did not have that odor. We recommend the hotel do some investigation on the heater unit otherwise other guests will encounter the same experience.
Stayed 1 night in Sep 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service!
Stayed 1 night in Sep 2023

10/10 Excellent

Tiffanie

Stayed 1 night in Aug 2023

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Andre

Travelled with family
Staff were terrible
Stayed 2 nights in Aug 2023

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

PRATIK

Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a quiet business area. 20 minutes down the interstate to downtown Detroit if you are in town for a sporting event. Hotel was clean and quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

Pernishia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for family staycation
This was the 1st of our monthly staycations with our family. The staff were amazing! They were so kind and became instant friends with our girls. Very clean, accommodating, and great location!
Stayed 1 night in Jul 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean and comfortable!
Stayed 1 night in Jul 2023

8/10 Good

Susan, Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very uncomfortable. They felt like old spring mattresses. We had a room with two queen beds and they were both uncomfortable.

10/10 Excellent

Chrysanthemum

Stayed 3 nights in Jun 2023

8/10 Good

Jennifer

Stayed 3 nights in Jun 2023

10/10 Excellent

Chrysanthemum

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Kiera

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Upon checkin we was granted a form with the city's rules stating only 4 guest per room at all times when we have three rooms with small children so the kids are moving around each room. When Expedia site says 6. An employee come to the court yard stressing that no matter the situation we can't more than 4 people inside a room due it being a fire harzord and its the city of Troys policy. Which this policy isn't stated on Expedia site, you're just granted this upon check in. It's an extremely uncomfortable experience being that the employee even felt need to come away from her desk to state this ridiculous policy. My family booked this hotel for our end of school year staycation for our kids and its extremely unpleasant and comfortable that are being harassed.The only thing I expect any hotel employee to ask is "how's the room or do I need anything" other than that its a problem.
Stayed 1 night in Jun 2023

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Desk clerk unfriendly at checkin. Breakfast not included. We were assigned a handicapped room with insufficient counter space in bathroom.
Stayed 2 nights in Jun 2023

8/10 Good

WILLY J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options not available.
Stayed 1 night in Jun 2023

8/10 Good

Ray

Stayed 1 night in Jun 2023