24-inch LCD TV with cable channels, TV

Reviews of Fuente de Agua Cusco Hotel

3 out of 5
Fuente de Agua Cusco Hotel
Fray Domingo Cabrera N° 5 – San Jerónimo, Cusco, Cusco

Reviews

6.4
Rating 10 - Excellent. 4 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 11 out of 37 reviews" "
Rating 4 - Poor. 8 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

George Kamana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and a Warm Welcome.
Staying with Delfina at Fuente de Agua (Source of Water) felt like being in the warm comfort of my grandmother’s home. Great coffee and breakfast. Warm people and good conversations.
Stayed 4 nights in Sep 2022

4/10 Poor

RICHARD, SHREVEPORT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
IT HAD SOME OLD TIME CUZCO. AFTER THAT NOT MUCH GOOD TO SAY. NOT A GOOD SPOT TO STAY IF GOING TO MACHU PICCHU. STAFT DOES NOT SPEACH "ANY" ENGLISH.
Stayed 2 nights in Oct 2018
Response from Liset Huillca on Oct 30, 2018
Many thanks for your comment.

2/10 Terrible

antoine, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lication, area, safety, cleanliness SUCKS!!!
Don't stay there! It's far from la plaza de la armas, taxi charged me 50 soles to get me there, does not look like the picture , no shuttle service, 15 min not 7 to airport, no shuttle, no breakfast, aunts in bathroom, just don't do it! Absolutely sucks!!

6/10 Okay

Tee, ON

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But too far
Nice hotel, they tried to cater to my 5am breakfast request. But this hotel is 30mins from the central it is in the resident side of the city, so you will find atleast 3cabs that will tell you they cant take you there and thats even unbelievable for cabs here in Peru. Although this is a good hotel i dont think the distace is worth it. If you have a tour package they will not come to this location to pick you

4/10 Poor

Emilydf27

Disliked: Staff & service, room comfort
Way too far
The hotel is way too far from the center of the town. Many tours did not picked me up at the hotel because it was to far. It takes from 25 to 30 minutes to get to the center. There are no attractions close to the hotel. The service was ok.

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Nice hotel, away from the city center but if you're an adventurer like me, you'll enjoy the bus travel. I had a seizure and the hotel manager helped my brother getting a doctor. Really thankful for the help!

4/10 Poor

Ed, Lima

Disliked: Property conditions & facilities, room comfort
Very basic hotel far from city
The hotel is very basic and far from the city center. Rooms and bathrooms are small. Staff is helpful and friendly. Decoration is an experiment in ugly andean kitsch. Breakfasts are homely. Surroundings are poor.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel in Cusco suburb
Hotel is for budget oriented travelers who don't mind a 30-minute cab ride to downtown Cusco.

6/10 Okay

han, miami fl

Liked: Staff & service
Far from the crowd
It is nice and very homey place, very quiet staff is bery helpful

8/10 Good

Xavier, Gye, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a Nice hotel
its a very nice hotel, cute, and cozy. the only "issue" i would say is that its a little bit far from downtown Cusco. nevertheless, taxi is extremely cheap (approximately $5), so if you want to get something at walking distance this is not a good option.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
fuente de agua
it please the necesities of the traveler, is a little far from plaza de armas but it is very fine hotel commend.

6/10 Okay

Verified traveller

Its far away from plaza, may be at least 30 minutes. The area is kind of scary. Not much food available in the area. Ok for transit for 1 night. Even our driver had a hard time finding the place. No elevator if you need to haul your luggage. The interior is very nice downstairs but not the room itself. Bathroom is extremely small and hot water need to be waited before another person to take shower. When check in was kind of challenging, no towel, no English spoken, until the evening English spoken attendant came and gave us directions. Breakfast was decent.

4/10 Poor

Verified traveller

Liked: Staff & service
our trip leader
to far from cusco airport . about 20 minute and they charge 20 dollor cusco and machupicchu to bad

2/10 Terrible

Karol, Ecuador

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Be careful where is located! not cusco!
Located 20 minutes away from "Plaza de Armas"!! it is not in Cusco!! the advertise says that it is located IN cusco, it is not!! the place where it is located it is called San Jeronimo! NOT cusco!!! bad experience!! also the hot watter lasts for less than a minute!!

8/10 Good

Delice, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
There only thing I can say is location is far from downtown

8/10 Good

Elizabeth, Colombia

Liked: Cleanliness, staff & service, room comfort
was good
Was good but u need more closets in the rooms and was a litter bit far awy from every single place... will be awsome if u can put calefaction into the room.

8/10 Good

Toofan, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
Great experience, stuffs were very friendly...and helpful. I enjoyed my stay very much.

8/10 Good

Juan Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fuente soda muy Boni boni !!
Nos fue increíble muy amable .
Stayed 2 nights in Dec 2018

6/10 Okay

Anibal

No alojé ya que estaba retirado del centro
Stayed 4 nights in Nov 2018

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia en el hotel fuente de agua
La estadia fue muy buena y acogedor pero hubo un detalle al momento de hacer la reserva debido a que al momento de reservar se indicaba que el hotel quedaba a 0.6 km del centro, no siendo asi al momento de acercarnos a hospedarnos.
Stayed 1 night in Oct 2018
Response from Liset Huillca on Nov 1, 2018
Muchas gracias por su comentario. Nuestra ubicacion aparece publicada en el sitio de hoteles.com asi como en Google maps.

8/10 Good

Yenny

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno y con disposición a ayudarte en todo.
Muy amables y atentos. Solicité adicionales como planchado y secadora para el cabello, y fueron muy acequibles. Sería ideal mejorar el desayuno.
Stayed 2 nights in Oct 2018
Response from Liset Huillca on Nov 1, 2018
Muchas gracias por sus comentarios!

6/10 Okay

Hernando

Liked: Property conditions & facilities, room comfort
Hotel cómodo pero lejos de la plaza de armas
Stayed 1 night in Oct 2018
Response from Liset Huillca on Nov 1, 2018
Muchas gracias por su comentario.

4/10 Poor

Amaranto, Ciudad de Mexico

Liked: Cleanliness, staff & service
muy lejos del centro de la ciudad
Pésimo desayuno y mala ubicación. No me volveria quedar
Stayed 2 nights in Jul 2018

8/10 Good

BRUNO DAMIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

4/10 Poor

Veertiger010NL, R'dam

Disliked: Staff & service
Te ver van centrum. Volstrekt niet-Engelssprekend.
Onhandige locatie. Geen fijne buurt: langs verkeersriool. Meest verbazingwekkend was dat niemand in hotel Engels sprak cq begreep. Bij een 'coffee'-verzoek keek jong meisje je aan of je gek was. Bij vraag om 'a cold beer', waarbij je als gast gemakshalve maar even bierflesje in een vitrine aanwees, wilde ze het flesje uit vitrine halen. Ik zal toch niet de eerste zijn geweest die in dat hotel een verfrissend biertje wilde bestellen?!
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Esta bastante lejos del centro. El personal es muy amable pero le falta informar mas acerca de sus servicios.
Stayed 1 night in Dec 2017

2/10 Terrible

Natalia

Disliked: Cleanliness, property conditions & facilities, room comfort
Decepción
Ocupe la habitación 305 que no tenia closet ni ropero, la ducha pequeñisima, las almohadas viejas, siempre viajo al Cusco por trabajo y hay hoteles muy buenos por el mismo precio por eso me doy la libertad de reclamar, encima el personal del hotel ante mi queja dijo que estaba mintiendo que todas sus habitaciones cuentan con ropero y closet, les pedí a los de esta página que inspeccionen y si encuentran el closet y ropero me avisen, son 3 noches que estuve en ese lugar tan incomodo y no me.pude ir porque lamentablemente ya estaba pagado, lo único rescatable es el lindo decorado del comedor que es lo que mas resaltan en la página, pero personalmente la habitación 305 para mi no cumple con lo ofrecido es más deberia denunciarlos a indecopi, asi que si van a reservar el hotel mejor que sea por pagar en el mismo lugar, asi si no les parece lo ofertado se van a otro lugar y antes que me.olvide renueven sus toallas y almohadas
Stayed 3 nights in Sep 2017

6/10 Okay

Mariana , San Luis Potosí, México

Liked: Staff & service, property conditions & facilities
Muy buen hotel, lástima ubicación para turistas
El hotel muy bueno; mucha hospitalidad, me sentí como en casa. Es bonito y la comodidad, para el precio está bien. Sin embargo, el tema de la distancia del hotel al centro de Cusco es una desventaje, por lo menos para un turista de otro país o alguna persona sin automóvil, ya que queda a unos 30 - 40 min del Centro (el taxi cobra casi 3 dlls por viaje, o si encuentras uno buena onda, un poco menos). Slaudos,

4/10 Poor

David

Disliked: Property conditions & facilities

8/10 Good

JAEL, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel, su servicio, limpieza, comodidad y la calidez del personal son muy buenos. La única desventaja es que está alejado del centro.

8/10 Good

Jer, gto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería
a pesar de no estar tan cerca del centro de Cusco el trato del personal y la tranquilidad del hotel compensan los tiempos de traslado y el único pero que encontré fue de que la señal del wifi no llegaba hasta la habitación teníamos que usarla desde el pasillo o el lobby aún así la estancia fue agradable y todo el personal muy amable.

6/10 Okay

Daños, México

Liked: Cleanliness, staff & service, room comfort
Viaje en pareja.
Buena experiencia. Viajamos mi novia y yo y en general muy bien. Sólo el problema del agua caliente. Había que hablar a la recepción a menudo para que arreglaran la bomba del agua caliente.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Localização péssima, longe de tudo,
Foram apenas 2 dias, mas nao gostei do local, longe de tudo , embora houvesse muitas taxis baratos o transito e caótico e perigoso, parece haver uma rincha" entre os motoristas que tem carros melhores e os que nao o tem. O atendimento no hotel foi razoável, os funcionários pareciam nao ter muitas experiências hoteleiras. Ofereceram um almoco improvisado e caro! Dentro do hotel a aparência e melhor do que os arredores do hotel. Faltou espelhos no quarto e o wifi nao funcionou.

4/10 Poor

Carina E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lejos del centro
Es un hotel que se encuentra muy alejado de la zona céntrica entre 6 y 8 km y por los comentarios no muy segura, aunque nosotras no tuvimos por suerte ningún inconveniente.La limpieza del cuarto no se realiza como se debe ya que no existe jabón no toallas a diario, debimos pedir en varias oportunidades que repusieran los higiénicos. Los dueños trataron mal a nuestro agente de viajes con quien ya veníamos contratando sus servicios desde Bolivia, ya que ellos los ofrecen y eso aparentemente molesto.A nuestro regreso del Machu Picchu ofrecieron un servicio de comida, una sopa que...salio tan cara como 2 platos en el centro o un menu turistico ...una verguenza

6/10 Okay

eladio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
buena ubicacion, regular habitacion
El servicio y ubicacion buenos, el hotel es algo viejo y pisos en madera ruidosos, limpio, televisor viejo y pequeÑo..gracias!

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable.
La estancia me gustó mucho. El personal es muy hospitalario y amable.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel son muy buenas, el unico inconveniente es que esta un poco alejado d ela ciudad.