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Rating 10 - Excellent. 192 out of 521 reviews" "
10 - Excellent
192
Rating 8 - Good. 221 out of 521 reviews" "
8 - Good
221
Rating 6 - Okay. 79 out of 521 reviews" "
6 - Okay
79
Rating 4 - Poor. 17 out of 521 reviews" "
4 - Poor
17
Rating 2 - Terrible. 12 out of 521 reviews" "
2 - Terrible
12
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Andre
Travelled with family, Travelled with partner, Travelled with group
Check in neat and tidy. Although on second floor of a typical old Italian building overdue for TLC, it provided a comfortable bed in clean room. Shared bathroom was also clean. For me, the only hiccup was, I wasn’t able to lower the A/C, otherwise all ok.
In Riva al Lago was easy to find and close to many restaurants and shopping in Como. Marta was helpful getting us checked in. The rooms were clean and comfortable. We were happy to have AC and a fan to cool us off during hot weather.
I stayed in the Double Bedroom on the second floor. Zero hassle, it is super clean, ample breakfast items, 2 double glazed windows so there is no sound from the street, aircon cold, private toilet and shower very clean. It is a room inside and area where there are other rooms as well like the 4 person room so the only noise will be from other people in that area.
This property is a good location to explore Como. The rooms have everything you need for your stay, tea and coffee making facilities and a selection of snacks.
Remember to book a parking space if driving as parking is limited.
Sarah
Stayed 1 night in Jun 2023
10/10 Excellent
Yanira, Minneola
May 27, 2023
Liked: Cleanliness, staff & service
Yanira
Stayed 1 night in May 2023
6/10 Okay
Brodie
Travelled with partner
May 23, 2023
Liked: Cleanliness
The area was great. Room was clean and small. We were told the air conditioning could not be turned on and to just open the windows, even after explaining our allergies towards pollen. The property doesn’t let you enter in after midnight which felt very odd. Very very clean. Can hear everything, walls seem thin.
Mario was so nice and helpful with a place to eat, making ice formour cooler as well as stating that because we got in late, it would cost more to pay for his parking than to use the public parking which is less than a block away.
Only downside was an assumption on my part. When I see B and B I assume breakfast is included and no breakfast was included. We would still stay again just because of Mario.
it was hard to find the check-in spot at first (you can see the front desk through the window to the left of where Google Maps takes you), but otherwise we had a great experience here! Comfy bed, clean bathroom, great water pressure for the shower, plenty warm and super close to the lake. Friendly staff too.
Entry PIN and emergency phone number should be accessible online. Yes, I was given a paper slip with those details, but in a rush I forgot it in my room. Once I came back (23:30), the reception was closed and I had no one to phone so was very very close to being left outside the building as I forgot the pin. Doesn't help that emergency phone number and PIN are on the same piece of paper. Had to resort to desperate measures, and knocked on the door of the hotel in the hope that someone will hear me. I was lucky the manager of the hotel was still in the building, and he heard someone knocking so he opened. But man that was scary! Entry sistem should be revised and make it less prone to fail.
Ivan
Stayed 1 night in Oct 2021
Response from mario on Nov 3, 2021
Dear Ivan , your suggestion not have sense
If PIN is online everybody could open the door :) in the night
If the emergency phone number is online everybody could use this number for not emergency situation ( happened many times in the past )
IT's Better if the guestes make a photo of the ticket
Mario
Unpleasant property in what appeared to me to be in not so desirable area of town. I did not check in .
Rosalyn
Stayed 2 nights in Oct 2021
Response from mario on Nov 3, 2021
Unpleasant person who never looks you in the eye when we speak and fails to understand that: registering people in hotels is the rule of the Italian government; no passport .. no check-in.
We tried to help her by calling the hotel in Florence to get her details, avoid problems and give her the room.
Not even the education to say something; she disappeared after calling us a taxi.
We are employees, not servants or slaves.
Mario
We visited Como literally three months before the COVID - 19 pandemic .Had a wonderful two night stay. Staff were superb, friendly and approachable. All aminities were near such as bus C17 towards Menangio ,C19 towards Bellagio ,Lake boats,cruises etc. Hotel breakfast was with hundreds of varieties healthy foods and fruits.We consider it more than breakfast almost a lunch . Above all hotelier Mario is a ''Super Mario '' because we saw his hospitality towards all boarders were very caring.I wish him very well and hope he is doing excellent in this current situation.
It took a while to check in as we booked the place last minute, but once we were able to get help, it was very smooth. The venue was very close to the lake and the plaza which was ideal for walking around.
What a wonderful place, will definitely be coming back next time I’m in Como! Fabulous customer service, lovely room with super comfy bed (best sleep in ages), very clean and perfect location next to the lake.
Have stayed here each time we visit Lake Como. It is an outstanding inn. Location is perfect right on the lakeside. So clean and beds very comfortable. We had en suite bathroom and it was super clean. Mario is an impeccable host. Very attentive and helpful. Breakfast is exceptional with everything one could want. Our room was 3rd floor which was no problem for us but if mobility is a concern, ask for ground floor room in advance. No elevator. Very close to bus stop. Take #4 or #5 to and from the Como San Giovanni train station. Love this place. Thanks, Mario!
The street appearance of this hotel us ratty snd scary. The inner stairs are unlighted, dirty snd narrow. But the room was just fine. The desk lsdy walked us to our room because there are codes to put in at the hallwdya. The air cooler only runs at certain hours. The room had no problems except the shower water ran allover the floor. Breakfast was crowded but had an amazing selection. It doesn't start until 8:00 and our train left before that, so they gave us a yogurt and apple to go.
Our room was a quadruple with own facilities. Room was large. Great location right at lake and very convenient for everywhere. Owner was friendly and helpful. Como is very beautiful.
Very close to the lake. Bed was comfortable, shower & bathroom were clean & just the right size. The largest bath towels I’ve ever seen! No views from the room but I was only sleeping there. I would stay there again, can’t beat it for the price! Restaurants galore right outside the door!