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Reviews of Super 8 by Wyndham Columbia

2 out of 5
Super 8 by Wyndham Columbia
5719 Fairfield Rd, Columbia, SC

Reviews

4.2
Rating 10 - Excellent. 20 out of 287 reviews" "
Rating 8 - Good. 35 out of 287 reviews" "
Rating 6 - Okay. 32 out of 287 reviews" "
Rating 4 - Poor. 54 out of 287 reviews" "
Rating 2 - Terrible. 146 out of 287 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It is next to hardees and the truck stop got Dennys restaurant and close to the bus station.
Stayed 2 nights in Mar 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke (marihuana). The guest in other adjacent room were too noisy. The carpet had stains, no toilet paper holder. Trash around the grounds.
Stayed 2 nights in Feb 2024

8/10 Good

Derrick

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Frank

Disliked: Cleanliness, amenities
Shower did not workk very well & Roaches were in the room
Stayed 1 night in Oct 2023

2/10 Terrible

Allyssa

Stayed 1 night in Sep 2023

8/10 Good

Linda Y

Stayed 1 night in Aug 2023

2/10 Terrible

Ramon

Disliked: Cleanliness, property conditions & facilities
the place was unacceptable. there were roaches around the toilet and there were roaches in the bed also, plus it had a terrible smell like pets smell. sorry but I really was not happy with the service.
Stayed 1 night in May 2023
Response from wes on Jun 18, 2023
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Joseph

Stayed 2 nights in Jun 2023

10/10 Excellent

Smile

Stayed 4 nights in Apr 2023

10/10 Excellent

Smile

Stayed 2 nights in May 2023

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches
Stayed 1 night in May 2023
Response from wes on Jun 18, 2023
Thank you for taking the time to tell us about your experience at Super 8. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2023

8/10 Good

Akayla

Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous
Stayed 1 night in Apr 2023

2/10 Terrible

Dallin

Stayed 3 nights in Apr 2023

2/10 Terrible

Samuel

Stayed 1 night in Mar 2023

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness
It was ok. I would not stay there again. It was shady, you could hear ppl coming and going all night. People were screaming at each other fighting 2 of the 4 nights. The staff was very nice though. It was way too small for 3 people.
Stayed 3 nights in Mar 2023
Response from wes on Mar 20, 2023
Hello Jessica,We thank you for staying with us, however we can not control what happens off our property. I am aware of one situation where someone that was not staying here stopped in our parking lot and was having a mental emergency. We hope you give us another chance as we are under new management and have worked hard to make changes around this property to better serve our guests.

6/10 Okay

attila

Stayed 1 night in Mar 2023
Response from wes on Mar 20, 2023
thanks for staying with us we hope you return the next time your in our area.

6/10 Okay

Winston

Stayed 1 night in Mar 2023
Response from wes on Mar 20, 2023
thanks for staying with us we hope you return

8/10 Good

Jamie

Stayed 2 nights in Mar 2023

6/10 Okay

Jed, Orange

Affordable place for sleep.
Stayed 1 night in Jan 2023
Response from wesley on Jan 30, 2023
thanks for staying with us we hope to see you again

6/10 Okay

Mark, Chicago

10/10 Excellent

Remii

Stayed 1 night in Nov 2022

2/10 Terrible

Priyanka Goud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from wesley on Nov 2, 2022
Thanks for staying with us, we hope to better serve you next time.

4/10 Poor

Danielle

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Sep 2022

4/10 Poor

Kristina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing is great about this hotel!!! Who ever owns this super 8 needs to come and come re evaluate the facility, rooms, and the WHOLE staff there!!!
Stayed 1 night in Aug 2022
Response from wesley on Sep 7, 2022
What we have here is a unhappy guest who is currently staying with us however management has spoken to guest to solve her problems and the guest is happy and still staying with us.

4/10 Poor

Elisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are disgusting from inside. Tv didn’t work, I call front desk- they told me that he was on his way to help me fixed-he never come. Just bad.
Stayed 1 night in Jun 2022
Response from Wesley on Jul 27, 2022
We hope to better serve you next time. We have updated a lot of things on this property.

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl very rude very unfriendly roaches in the room bedspreads very seldom changed
Stayed 2 nights in May 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing friendly front desk girl very unfriendly very unprofessional roaches in the room bugs just all-around not worth the money
Stayed 1 night in May 2022

4/10 Poor

Emerson

Business traveller
Disliked: Amenities, property conditions & facilities
Needs updating
Stayed 1 night in May 2022
Response from wesley on May 24, 2022
we are under going renovations, we thank you for staying we hope to better serve you next time your in our area.

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Room But Horrible Restroom and Connection
This hotel was a contradiction to itself. The room with the two beds was first class and excellent. The beds were extremely comfortable and the entire room was well appointed. However, the bathroom ceiling was falling apart and it appeared that much of the walls were hastily patched and not properly repaired. The bathroom was clean but in fairly poor repair. The internet connection for the room and site was horrendous, the worst I've ever experienced.
Stayed 1 night in May 2022
Response from wesley on May 24, 2022
Thanks for staying with us, we are undergoing renovations and have corrected this matter and the wifi issue has been fixed. We hope you choose our property the next time your in our area so we can better serve you.

4/10 Poor

Fenton

Stayed 1 night in Apr 2022
Response from wesley on Apr 11, 2022
thanks for staying with us, we hope you come back the next time your in our area.

8/10 Good

Danet

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2022
Response from wesley on Apr 11, 2022
thanks for staying with us, we hope you come back again the next time your in our area.

4/10 Poor

jon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't do this place.
This hotel is terrible. Loud people live their with kids. The no smoking rooms smelt so bad there smelt like ash trays .Rooms were not the cleanest. Totally below Wyndham standards.
Stayed 1 night in Apr 2022
Response from wesley on Apr 11, 2022
we hope to better serve you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A better experience
They have cleaned this place up. Still needs a little more work . I didnt see not one roach . I cant remember the lady at front desk name. She is alway nice and she goes above to help with your needs .
Stayed 1 night in Apr 2022
Response from wesley on Apr 9, 2022
Thank You for staying with us, we appreciate you leaving a review on your recent stay. We are still undergoing renovations to improve. I will pass this along to Mrs. Tisha and we hope to serve you again the next time your in our area.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2022
Response from wesley on Apr 4, 2022
Thanks for staying with us, we hope you come back the next time your in our area.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from wesley on Feb 6, 2022
Thanks for staying with us. Thanks for the 8 out of 10 review. WE hope net time your in our area we can get 10 out 10 as we strive everyday to be the best we can be. Once again thanks again for staying with us.

4/10 Poor

Jay

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
The property was nothing like the pictures! The hotel was basically what you get for the price! The most disappointing factor and the poor review is simply the other guest was loud arguing all night every. Like they lived in the hotel or something. The cops was there off and on every night. I was literally worried that someone was going to get shot uf nkt us! So no i will not be staying here again!night
Stayed 3 nights in Jan 2022
Response from wesley on Feb 4, 2022
Hey Jay, Thanks for staying with us. Your correct the hotel is nothing like the pictures, we are under new management and are in the process of updating the property and will be updating the pictures online soon. This property is actually safe, we have built a relationship with law enforcement so that is why you saw cops in and out they make sure we and our guests feel safe. We hope you do give us another chance to better serve you as we're daily doing updates to our property.

6/10 Okay

Terrie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was unique , just a cheap hotel. What I didn't like was the the burn holes in the sheets, and the drug users( or that's what I believe them to be) knocking on my door in the middle of the night,asking for cigarettes, !!
Stayed 1 night in Jan 2022
Response from wesley on Jan 29, 2022
Thanks for staying with us. We have taken action to solve this problem as we're under new management. We hope you choose our property the next time your in our area, so we can better serve you!

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACHES EVERYWHERE
Full of cockroaches, and front desk will not refund the charge. Poop on towels as well.
Stayed 1 night in Jan 2022
Response from wesley on Jan 21, 2022
thanks for staying with us, we are sorry to hear you had a bad experience with us we have given you a full refund, we hope to better serve you next time your in our area as we're updating our property. Thanks

4/10 Poor

DENISE M

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Drug and pimp hotel expect no sleep only fights
Should of ran other way when pulled up and patrons were already screaming about how "crazy they were" but didnt check in was plesant easy room was smoking king with working fridge microwave the sink handles didnt work and the bed was comfy however if you expected to get any sleep at this hotel you wont its a drug crack pimp hotel and all night you will hear loud screaming about people fighting over drugs who spent what and what trick didnt pay up. You will hear fight and cars being broke into. Theres noone at the front desk either to help and cops dont care. They did return 50% of my stay after complaint but geeze whish i would of known. Not worth the bs not even at 50%off at hotels .com rate.
Stayed 1 night in Dec 2021
Response from wesley on Jan 21, 2022
Denise, Thanks for staying with us, sorry you had a bad experience with us. We hope to better serve you as we're under new management and are doing our part to correct the issues that you have stated. We hope you give us another chance to better serve you as we're updating our rooms and making changes to better serve our guests.

4/10 Poor

Scott

Business traveller, Travelled with partner
Liked: Cleanliness
Wasnt expecting to get 5 star. Check in was not great at all. Room was very clean, comfortable.
Stayed 1 night in Dec 2021
Response from wesley on Jan 21, 2022
Thanks for staying with us, we are under new management and working on things to better serve our guests. We are happy you enjoyed your room. New Carpet, we have added new furniture and daily doing something to update the rooms to better serve our guests. We hope you come back the next time you find yourself in our area.

4/10 Poor

Jodie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from wesley on Jan 21, 2022
thanks for staying with us, we are under new management and daily updating our property we hope you give us another chance to get a 10 out of 10 on your next stay if you find yourself back in our area.

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches parachuted onto my food when I brought my food In..they won't be there long either.,then they tried to sell me drugs...so I let them have my food.i didn't want to relapse so I folded and let them have my dam Hardee's..
Stayed 4 nights in Nov 2021

2/10 Terrible

Jesus

Stayed 1 night in Nov 2021

2/10 Terrible

Khalilah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Nov 2021

4/10 Poor

Alexis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
There were Roaches everywhere. It needs to be cleaned better.
Stayed 1 night in Nov 2021

2/10 Terrible

Robin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tons of roaches ran across the room when we turn to the lights on after opening the door for the first time. Air conditioner was covered in burn marks. We felt as if we were going to be infested by bed bugs if we stayed so we turned around and left. This property does not offer refunds so I highly suggest you just don't look there in the first place. I'm not picky and I've stayed at some dingy places but this was absolutely disgusting.
Stayed 1 night in Oct 2021

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches and stains
It looked decent enough from the outside but the rooms were awful. Very bad odor, the air conditioner smelled like mold, dirty and stained carpets, patched holes in the walls, paint splatter, nasty grimy corners, and lots of roaches!
Stayed 2 nights in Oct 2021