Cold Spring Vacation Packages

Good staff. Very clean property. Good amenities. Comfortable bed. Clean rooms.

This hotel is in the best location to EVERYTHING. The service is impeccable. The elevators in the Towers are a MAJOR problem. Even with use of the 3rd service elevator, had to sometimes wait 10 minutes for an open elevator. It was so bad it overshadowed much of the incredible service on behalf of the staff. The fact that none of the staff acknowledged or apologized for the elevators was irritating though.

Rooms were small but clean. I reserved a double room and got 1”king” size that was more like a queen. Breakfast buffet was just ok. Evpensuve for one night.

This is my second stay at this property. We enjoy it and the proximity to our daughter’s apartment. The area is very lively and love the views. The only thing I really don’t like are the keys. They are easy for room access but not good for the elevator. I appreciate they are wooden but my fingers struggle with the round size. Think about a square. It would be so much easier.

I had a Queen suite for 2 nights. PROS: good location, nice staff, comfortable bed, no bed bugs, clean room and towels, large TV, nice stocked kitchenette, updated sink, Dove brand toiletries, free washer/dryer in the basement. Welcome waters and chips was a nice touch. CONS: unreliable door keys, bad odor when the heat turned on (AC was ok), they ran out of coffee for the rooms (still had coffee at the lobby), homeless people and filthy street when walking towards 9th Ave (towards 8th Ave was not an issue). Don’t expect a view out of the window.