Hallway
Check availability

Reviews of Bel Sole

Bel Sole
Via Rodi 20, Civitavecchia, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 224 reviews" "
Rating 8 - Good. 82 out of 224 reviews" "
Rating 6 - Okay. 18 out of 224 reviews" "
Rating 4 - Poor. 5 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuebing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Connie, Daytona Beach

Liked: Cleanliness, staff & service
Disliked: Amenities
No elevator and for someone with limited mobility it was not good. A staff member helped carry the luggage upstairs but it was still very difficult. Asked for a downstairs room and was told they are all bigger than we booked so would not move us. Most places would not even take us back to the B&B. They did arrange for a pickup to take us to the port for 8 euros each. Not many places to eat and the one recommended was a long walk for me. Food was not good at the restaurant recommended and after walking that far and then walking back I was exhausted. No taxi would come. Was loud from street noise and not located in a very good location. Will never return there and do not recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice , helpful and friendly.
Stayed 1 night in Apr 2024

8/10 Good

chantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great for a night prior to cruising! Staff super friendly and informative. Booked us taxi to port and only cost 16 EU for 2. Easy check in, clean facilities. Bathroom and shower were FANTASTIC! Area was a little noisy but definitely not a deal breaker. Would highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

david, Peterborough

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Denis, Ottawa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for a one night stay prior to taking our cruise.
Stayed 1 night in Nov 2023

10/10 Excellent

Paulette

Stayed 1 night in Nov 2023

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you are in transit to or from cruise ships. Rooms are comfortable,clean, friendly staff. Wifi is not the best in your room, you have to go downstairs to get a good connection. Excellent buffet style breakfast. Selfe serve laundromat located across the street. Restaurants nearby. Shuttle bus or private taxi provided for a fee by the hotel to the cruise terminal.
Stayed 1 night in Nov 2023

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, bed was very comfy. Great value for the price
Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night stay before a cruise.
Stayed 1 night in Nov 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so kind and help
Stayed 1 night in Nov 2023

8/10 Good

Michelle R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
good value
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price near cruise port
After hours arrival very easy & secure Thin walls—could hear conversation, etc No blanket, only linty bedspread on sheet AC & tv (Italian language) worked well Shower gel complimentary, hot shower English speaking manager greeted us at breakfast w/ cappuccino, tea, coffee plus a variety of baked Italian pastries, cookies, & yogurts. 2 cereals, toast, cold cuts Laundry across the street, 7€ shuttle to port
Stayed 1 night in Oct 2023

6/10 Okay

Scott, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Ii suited our needs. Comfortable bed, good shower, and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Paiwan

Travelled with family
Disliked: Property conditions & facilities
BIG DISAPPOINTMENT
No help with luggage. Breakfast was no hot items. I would never stay there again
Stayed 1 night in Oct 2023

8/10 Good

Donald

Stayed 1 night in Oct 2023

8/10 Good

Amedeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place with adequate breakfast very clean though water pressure could be stronger but I would definitely stay here again
Stayed 2 nights in Oct 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay near port
Gianni greeted us as we walked in and gave us all the necessary info regarding our stay and he set up the transfer to the port. The entire place is spotless, staff helpful. Would have given a 5 star rating except for the (3) power outages, spotty / non existent wifi and bad TV reception.
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and hospitable.
Stayed 1 night in Oct 2023

10/10 Excellent

Reginald

Stayed 2 nights in Oct 2023

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
The room was nice and clean. Majority of staff was pleasant. The buffet breakfast, was more of a continental breakfast. Nothing but pastries and coffee/tea/juice. Not what was expected. Finally upon leaving, a older woman with short brown hair from housekeeping said I owed her 3 euro for city tax. I had San option to pay. Quite fishy for me
Stayed 2 nights in Oct 2023
Response from . on Oct 20, 2023
Dear Michael,first of all thanks for the compliments to our staff.We are sorry that you find the breakfast not at the level expetcted for a B&B, we will try to improve it.Concerning the city tax, as you can see in the policy of the B&B, is perfect normal.This cost goes to the city and, as clearly describe in the policy:You'll be asked to pay the following charges at the property:A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. Next time we kindly suggest to be more informed about it.Best regards

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the night before our cruise, unique property, nice clean simple room. Simple continental breakfast, good coffee. A bit noisy with stree traffic but our room was quite close while others aren’t. Still has a good nights sleep. Staff also has restaurant recommendations which we’re close by and very good 😌 Friendly staff!
Stayed 1 night in Oct 2023

10/10 Excellent

rita

Travelled with family
Very clean Staff very cooperative
Stayed 1 night in Oct 2023

4/10 Poor

Susan

AC didn't work and no hot water.
Stayed 1 night in Oct 2023

4/10 Poor

Trudy-Lyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for duration of stay. Lack of effort to help us. Weary travellers want hot water to shower. Pigeon poop on chairs and carpet putside room
Stayed 2 nights in Oct 2023

10/10 Excellent

Virginia

Stayed 1 night in Oct 2023

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location prior to our cruise
We wanted a place to stay the night before a cruise. This was a great option. The room was small (for 4 of us), but was comfortable and met our needs. The fun, friendly staff provided morning breakfast and transportation to the cruise port (for a small fee). The location was close enough that we could walk from the train station/city bus stop and also not far from restaurants and shopping. (We had a great dinner nearby.) I definitely recommend Bel Sole!
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very clean and well done. Ac not working properly so hard to sleep. Also Wi-Fi did not work. Everything else was excellent
Stayed 1 night in Sep 2023

8/10 Good

maryann

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

NITZA

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean hotel. Nice staff! Is an 18 min walk from the train station and mostly uphill. We stayed just 1 night, pre cruise. Front desk arranged for a taxi to drop us at the port. Breakfast was convenient. Pastries, coffe, yogurt, and juices. The only negative is that the air condition turns off every few minutes and is programed to do just that.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

6/10 Okay

Mary Ann

Travelled with family
Disliked: Amenities
room was nice rest of hotel very old
Stayed 1 night in Aug 2023

10/10 Excellent

Shiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful at the desk to give us info and make arrangements about restaurant and traveling. Very nice room, clean and spacious.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extraordinary. Although a basic room, it was clean with good air conditioning. The man at the counter was extremely helpful with many great suggestions. Very quiet, shared a bottle of wine with friends prior to going to bed. Stayed 2 nights before our cruise. Food in the area is inexpensive and very good. Shopping was good and inexpensive also. A visit to the waterfront and a square close by is a necissity, very cool.
Stayed 2 nights in Jun 2023
Response from irina on Jul 18, 2023
Many Thanks and thank-you for the feedback we appreciate it and endeavor to make your next stay exceptional.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Small. Quiet. Great place for a couple of days before a cruise. Small but great places to drink and eat.
Stayed 1 night in Jun 2023
Response from giani on Jul 18, 2023
Your rating was submitted, thank you for feedback.

8/10 Good

Tanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to ocean customers service was excellent
Stayed 1 night in Jun 2023
Response from Giani on Jul 18, 2023
Your rating was submitted, thank you for feedback.

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, clean and rhe staff was friendly and helpful. It is the city of Civitavechia that needs to better its cleaningness and maintenance of the town
Stayed 2 nights in May 2023
Response from Domenico on May 24, 2023
THANK YOU FOR YOUR REVIEW, I HOPE YOU DON'T TAKE IT WITH US IF THE CITY IS NOT CLEAN, WE DON'T DO OUR BEST BUT WE CAN ONLY DO IT INSIDE OUR HOTEL.

10/10 Excellent

Jose N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garcia's vacation
The place was nice and the staff super-friendly.
Stayed 1 night in May 2023
Response from Giani on Jul 18, 2023
Thank you for your positive cooperation.

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is too far from railway station. Most of the Taxi will not drop off at the area. It was over 2 miles with the luggages it was not an easy walk due length and road are uneven. Called taxi to Port they cancelled 4 times refused to pick us up. Hotel should provide Shuttle which we are willing to pay.
Stayed 1 night in May 2023
Response from Domenico on May 24, 2023
Thanks for your review, but we can't be responsible for other people's work, we try to do our job as best as we can, but if I get penalized for other people's fault we lose faith in our work too.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
We had a fantastic stay, the owner could not have been more helpful if he tried, offered to walk with us to nearest pizza place so we didn’t get lost, managed to find us a taxi to the cruise port when they were all taken, spent an hour on the phone till he got us one. The room was spotless, fab rainfall shower, a fantastic place at a very mini price
Stayed 1 night in May 2023
Response from irina on May 14, 2023
thanks for the beautiful words

8/10 Good

Nerita

Travelled with family
Liked: Staff & service, room comfort
7 blocks away from train depot is in error. Must be taxi ride.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and helpful!!
Stayed 2 nights in Apr 2023
Response from Irina on Jul 18, 2023
Many Thanks and thank-you for the feedback we appreciate it and endeavor to make your next stay exceptional.

4/10 Poor

Ross

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
No-one to welcome us, no basics in the room like a kettle or cup. So basic. Breakfast was poor - one lady asked you if you wanted a drink and then disappeared. Just very disappointed considering all the positive reviews.
Stayed 2 nights in Feb 2023
Response from Irina on Jul 18, 2023
Thank you for any feedback about FENICE NEWS, which is always welcome making our daily work more exciting and more satisfying.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host/management of the property did everything possible to make our stay enjoyable. They arranged transportation from the airport to Citivechhia and also to the port the following day. It is not fancy but quiet, well tended, and staff very pleasant and professional. Worth every Euro. Breakfast was typical rolls, meats/chesse selection, and sweet rolls with juice, water and/or hot coffee or tea. We plan to stay there again on our return to Rome/Citivechhia next spring following our cruise. Our thanks to Maria (?) for caring for us. The room was excellent..clean and well tended. She also arranged for Tony to pick us up at the airport and drive us privately to Citivechhia...a pleasant drive/conversation that we would not have had otherwise with arrangements through a tour company. Dinner was not fancy..a quick walk to a pizzaria nearby for a couple of slices and two beers (total 9 euro for two people). Will do it again.
Stayed 1 night in Oct 2022
Response from Irina on Jul 18, 2023
I would also like to thank you for the positive feedback you have given on my efforts.

8/10 Good

Rosaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and the people there. They're nice. It would be nice if somebody can speak English so it's not hard to communicate. Overall the place is nice.
Stayed 1 night in Oct 2022
Response from Irina on Jul 18, 2023
I would also like to thank you for the positive feedback you have given on my efforts.