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Reviews of Hampton Inn & Suites Wilder

2.5 out of 5
Hampton Inn & Suites Wilder
10 Hampton Ln, Newport, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 55 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

JAMES

Disliked: Cleanliness, property conditions & facilities
Horrible
Stayed 1 night in May 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Under remodel
Stayed 1 night in Apr 2024

8/10 Good

Bette

Travelled with family
Goog night’s sleep…
Stayed 1 night in Apr 2024

6/10 Okay

Teresa

Disliked: Property conditions & facilities
We understood that the property would be undergoing some renovations but felt like Hampton Inn would make appropriate adjustments since the property was still open. However, I would say that a hotel that was this torn up should close for renovations. There was equipment and boxes everywhere. I couldn’t get up to the service counter because of the caution tape. My room was old and dingy and not to HI standards. I had requested a “quiet” room, and it was quiet the first night, but the second night it sounded like a 2-year-old was having relay races in the room above me until 1 am (even after I reported the noise). The location for breakfast was nasty. The tables hadn’t been wiped and the seating was stained and filthy. The breakfast was the usual HI fare, but beverages were limited. This is my second bad experience with Hampton. I will think twice about booking HI for my next trip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient layout to the building.
Stayed 1 night in Feb 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Amenities, property conditions & facilities
No warning of construction so amenities not available. Literal marching band DIRECTLY OUTSIDE OUR WINDOW. bad
Stayed 1 night in Apr 2024

10/10 Excellent

Yuko

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Disliked: Property conditions & facilities
The location is nice
Stayed 3 nights in Apr 2024

4/10 Poor

karla

Disliked: Property conditions & facilities
The hotel was very outdated and under construction
Stayed 1 night in Mar 2024

10/10 Excellent

Guixiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even it is under renovation but the facility management did their best to keep everything operated normally. Recommended!
Stayed 2 nights in Mar 2024

4/10 Poor

Amia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The shower drain was clogged and the water in the shower was either extremely hot or cold and seemed to change without even touching the knob.
Stayed 1 night in Mar 2024

10/10 Excellent

Tab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though under renovation the property was clean and smelled nice. It would have been nice to have more options or more available for breakfast the coffee was gone in the lobby pretty early and not refilled. The staff was friendly. When booking with 6 children 4 under the age of 5 I do recommend asking for the 1st floor we did have a noise complaint against us but that is expected with toddlers the staff was very friendly and understanding I appreciate that. Overall it was a very nice stay and would book again.
Stayed 1 night in Mar 2024

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovations are underway but we did not mind at all
Stayed 1 night in Mar 2024

8/10 Good

Linda, New Lenox

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel- undergoing renovations 03/2024 , I would stay here again.
Stayed 2 nights in Mar 2024

6/10 Okay

Morgan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It was easy check in and out. People were nice. Hot tub was broken, and we were really bummed because its not posted on their site nor were we told about it. Theres construction going on, limiting/cutting off certian areas for us to use. We had to go on a goose chase just for ice. Their breakfast wasnt very good. And it was the same both days. But ran out of alot of things by the second day, being a weekend and thats when normal people travel/vacation. I feel as during this time, they should discount peoples rates. Youre not getting what you pay for.
Stayed 2 nights in Mar 2024

6/10 Okay

Elicia, Upper Sandusky

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Robin, Vicksburg

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is under construction, which I was notified of ahead of our stay. It is in the middle of nowhere. I asked for a room that didn’t look out on the highway. The desk person told me that she never had trouble sleeping on that side of the property. So, I wasn’t given the room requested. We stay at Hampton when traveling as they are usually good. This one didn’t even seem like a Hampton. No chair in the room, breakfast had expired food. Overall not a good experience.
Stayed 1 night in Mar 2024

6/10 Okay

Tammy

Business traveller
Disliked: Staff & service
I arrived at the hotel went to my room. Tried to turn on my TV and it would not work. I went back down to the front desk. They gave me batteries for the remote and said try this. So I did. No luck. I went back down and they said they would put in a ticket but it would take 3-4 days. I was only staying 2 nights. I ask to move rooms. They made a big deal out of it but finally moved me. Then on Tuesday I ended up having to stay an extra night so I immediately went to the front desk and ask if there would be a room available for 1 night. Without looking the front desk advised there a large group in town and was no rooms available. I went across the street and easily got a room with Holiday Inn. I spend a lot of nights with Hilton and Hampton Inns and if this is how Hilton and Hampton Inn want to conduct business we will not be doing anymore business with Hilton.
Stayed 2 nights in Mar 2024

4/10 Poor

Deborah, Fort Wayne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was horribly loud!!!!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed for a quick stay. Nice, clean, safe, quiet, and breakfast
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice you had a gluten free option for breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, excellent staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Sheri

Stayed 1 night in Dec 2023

10/10 Excellent

Maranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the sport facility we competed.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was not comfortable and too hard. Ended up not sleeping well and woke up tired ☹️
Stayed 1 night in Nov 2023

8/10 Good

Robin, Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, the staff was very friendly. Hotel was clean, safe area. I would stay here again. The breakfast... Not so good, very few choices. Grab coffee, a muffin and plan on eating somewhere else.
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Karen and Todd

Travelled with family
Disliked: Property conditions & facilities
We have stayed in this Hampton Inn before and it has really gone downhill. The lounge/breakfast area furniture is very dirty and makes you not want to sit on it. Also, the breakfast is the same every single day. We were there for a family event and it required a several-day stay and the breakfast did not change - at all! Overall, this hotel is okay and doable but it could be way better.
Stayed 3 nights in Nov 2023

10/10 Excellent

Craig

Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly and helpful staff. Check in and checked out with ease. Very clean and comfortable room. Will definite stay here again on my travels to this area
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Stayed 1 night in Oct 2023

10/10 Excellent

Beth

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Receptionist great! Breakfast a little disappointing. Room was clean and bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel of the last few Ive experienced
this was one of 3 most recent hotel stays Ive had in the apst 2mos and this was the best hands down. the room was excellent and inviting, and the hot breakfast that was complimentary was also excellent. I will definitely stay and a Hampton Inn and suites on my next travels.
Stayed 1 night in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
The ice machine and the phones didn’t work. The staff was great and the breakfast was good
Stayed 4 nights in Sep 2023

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stanley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

MICHAEL, Phoenixville

Liked: Cleanliness, staff & service, property conditions & facilities
The Hampton Inn & Suites at Wilder is well off the beaten path. There's no place nearby to walk to, it's auto travel only. That turned out to be fine as we were in the area on family business. The suite was more than adequate - nice sized, 2 queen sized beds, work area, kitchenette, nice bath. The breakfast area was really nice, I was able to connect to wifi and work remotely after breakfast ended at 10am. The breakfast itself was fairly standard, a selection of hot foods (eggs and sausage/bacon), oatmeal and cold cereals, coffee, juice, toast, bagels and so on. The staff were friendly and helpful. We were easily able to get extra towels. There is an indoor pool. We didn't use it on this trip, although it looked inviting enough. Same with the exercise room. I would stay at this location again if we return.

8/10 Good

kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good all around. I wish you had a sample toothpaste in the room! Also, more breakfast options would be awesome. The helpful and friendly staff made us feel welcome.
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to and convenient
Stayed 1 night in Sep 2023

10/10 Excellent

Diannea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023