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Rating 10 - Excellent. 220 out of 277 reviews" "
10 - Excellent
220
Rating 8 - Good. 42 out of 277 reviews" "
8 - Good
42
Rating 6 - Okay. 9 out of 277 reviews" "
6 - Okay
9
Rating 4 - Poor. 4 out of 277 reviews" "
4 - Poor
4
Rating 2 - Terrible. 2 out of 277 reviews" "
2 - Terrible
2
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Attiq Mian, Mississauga
Travelled with family, Business traveller
May 14, 2024
Liked: Cleanliness, staff & service
Very nice hotel to stay very neat clean , 5 stars room
Clean, modern hotel with great staff who were friendly and more than accomodating at all times. However, I was quite surprised at having to pay $30 for onsite parking, especially as I didn't see this anywhere on the website.
Quiet; a stone's throw from the sprawling Hagley Park and incredible botanical gardens; very convenient to cheap, easy, efficient public transportation, which I used to great effect. Accommodations themselves were very pleasant, staff welcoming and helpful. Dug it.
James B
Stayed 4 nights in Apr 2024
10/10 Excellent
Robert
Apr 12, 2024
It was an excellent day. The staff was great. Location was perfect for walking distance into the center of town. Buffet breakfast was very good. I wish they would’ve included omelettes in part of the buffet, if requested by a client, but other than that who was great. Who was very nice cleaning and everything about the hotel hundred hundred percent five star
Thanks for a great memories to stay Robert
Robert
Stayed 3 nights in Apr 2024
10/10 Excellent
mark richard
Travelled with partner
Apr 8, 2024
Liked: Amenities
Exceptional in every way from staff to cleanliness of our room
Helpful and friendly staff. Great location - easily walk to city center attractions and Hagley Park. Comfy beds. I thought this hotel was a good value - truly enjoyed our stay.
A fantastic hotel - very new and spotless. The staff were great.
I was here to watch the cricket and it is an easy walk to the ground from here - about a 25 walk.
The casino is a 5 minute walk away which has great food options.
Great hotel - look forward to returning soon
I liked the very helpful, friendly and efficient staff on the front desk.
Jeanette
Stayed 4 nights in Mar 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora Jeanette,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Ngā mihi,Hemal
Spacious, clean and great staff!! The Lane restaurant attached also had great staff!
Susan
Stayed 3 nights in Feb 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora Susan,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had a fantastic stay with us and that our services and facilities met your expectations. Ngā mihi,Hemal
6/10 Okay
John
Travelled with partner
Feb 29, 2024
Liked: Cleanliness, staff & service
The property was relatively new. Rooms were a bit cramped lacked any outside view. Sudima Christchurch did not meet our expectations.
John
Stayed 2 nights in Feb 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora John,Thank you for sharing your feedback. We appreciate your honesty and regret that your experience fell short of expectations. We're committed to improving and hope for the opportunity to make it up to you on your next visit. Please feel free to reach out if there's anything specific you'd like us to address.Ngā mihi,Hemal
10/10 Excellent
Ashley
Feb 20, 2024
Liked: Property conditions & facilities
Excellent property and grreat staff
Ashley
Stayed 1 night in Feb 2024
4/10 Poor
Jon
Feb 19, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is new, clean and comfortable. The staff are very good. That’s about it for the positives. There is no mini bar at all. No bottled water or anything. And the worst part is the noise. You can hear every other room. You can hear people in the hallways, you can hear the lift and you can hear the room next door unzip their suitcases. For a new hotel the insulation is absolute garbage.
Jon
Stayed 2 nights in Feb 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora Jon,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience and disappointment you experienced during your time with us. We're committed to improving and hope for the opportunity to make it up to you on your next visit. Ngā mihi,Hemal
The manager on duty was all smiles and helpful.
The hotel is a bit of a walk from the town centre.
The dinner is good.
Helen
Stayed 1 night in Jan 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora Helen,Thank you for your wonderful review! It was a pleasure having you as our guest, and we're ecstatic that you had a positive experience. Your support means the world to us, and we can't wait to welcome you back for another delightful stay.Ngā mihi,Hemal
Just a very comfortable stay. No frills when it comes to facilities options but otherwise very clean and very comfortable. Quite a few dining options in the area and it always felt pretty safe regardless of the time. The view was pretty nice too.
Rui Hua Rachel
Stayed 7 nights in Jan 2024
Response from Hemal Ghetla on Mar 7, 2024
Kia ora Rui Hua Rachel,Your heartfelt review truly made our day! We're delighted to know that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. It was a pleasure having you as our guest, and we can't wait to welcome you back for another memorable stay.Ngā mihi,Hemal
Sudima experience was great. It would a more positive experience if the laundry areas were pointed out. Very few utensils were provided. Otherwise, the stay was an awesome one.
Mazrooh
Stayed 2 nights in Jan 2024
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Mazrooh,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Ngā mihi,Hemal
This is an excellent hotel: new, nicely designed, quiet and centrally-located. The staff was friendly and helpful. Also, every room has a two-burner cooktop; plates, glasses and utensils; an electric kettle; refrigerator; and a microwave.
David
Stayed 3 nights in Dec 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora David,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had a fantastic stay with us and that our services and facilities met your expectations. Ngā mihi,Hemal
Well located & fully equipped kitchen. We had an 1 br unit. Apart from the usual stuff like washer, dishwasher & Nespresso machine, even air cleaner, curling iron, Alexa, shower bombs & women’s period care packs are there. The place was spotless & in almost like new condition.
Mary W
Stayed 1 night in Dec 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Mary,Thank you so much for taking the time to share your wonderful experience at our hotel. We strive to provide exceptional hospitality and create memorable experiences for our guests, so it's fantastic to know that we succeeded in doing so during your stay. Once again, thank you for choosing our hotel and for your lovely review!Ngā mihi,Hemal
Great smaller-medium-ish hotel, not much parking, but very walkable location. Next to restaurants, Hagley Park, and a short walk to central city area.
Room are kitchenettes so nice to stay in, although they are on the small side. Staff were super great too.
Our stay at the Sudima was amazing. The hotel is close enough to walk to the city centre but far enough away to escape the traffic noise. The room was spacious & clean with everything you could need. All staff were extremely helpful. Credit to the manager for having a great team all working together to provide an excellent customer experience.
Susan
Stayed 3 nights in Dec 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Susan,A big thank you for your glowing review! We're delighted you had a great experience. Your feedback is invaluable, and we can't wait to provide you with more memorable moments in the future.Ngā mihi,Hemal
Alana in front desk went above and beyond. Sam was amazing ad well. Property is quite new and is in good shape. Walking distance to tram stop.
Rosanna
Stayed 1 night in Dec 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Rosanna,Your fantastic review put a big smile on our faces! We're thrilled that you enjoyed your time here. Your kind words motivate us to keep exceeding expectations. Looking forward to serving you again soon!Ngā mihi,Hemal
Fantastic, new modern hotel. Lovely comfortable beds. Spotless room and the kitchette is great. The staff were so lovely, they helped us with our bike storage. Breakfast was delicious and gourmet standard. Perfect location for the events centre.
Ellen
Stayed 3 nights in Nov 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Ellen,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Ngā mihi,Hemal
All the staff we encountered went out of their way to make us feel welcome and to offer their help however we needed it. The hotel is in easy walking distance to many local attractions.
From start to finish (in fact didnt want to leave), we received kindness & friendliness from all staff.
The hotel is in a great location, rooms comfy, restaurant & room service very good as was the spa.
Sam at the front deask so helpful and kind.
Wonderful stay.....thanks to all the team
Pamela
Stayed 2 nights in Nov 2023
Response from Hemal Ghetla on Jan 25, 2024
Kia ora Pamela,A big thank you for your glowing review! We're delighted you had a great experience. Your feedback is invaluable, and we can't wait to provide you with more memorable moments in the future.Ngā mihi,Hemal