Lounge

Reviews of The Buckingham Hotel

3.5 out of 5
The Buckingham Hotel
425 S Financial Place 40th floor, Chicago, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberley, Port St Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we had was very nice. The room was amazing. The only downside about this property is you do have to get on at least three different elevators from the parking garage to the property but other than that it was pretty nice. Very quiet. Staff was very nice and helpful and another thing I do love about it. It is very secure.
Stayed 1 night in May 2024

10/10 Excellent

Sally

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and scenic views from the 40th floor
Stayed 1 night in May 2024

10/10 Excellent

Dorina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the excelente service, view and staff that was so helpful!!
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and beautiful place to stay in
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Stayed 1 night in Apr 2024

10/10 Excellent

Suresh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit outdated, close to USCIS office.
Stayed 1 night in Mar 2024

8/10 Good

Mairi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a surprising small single story hotel on the 40th floor of the building.
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, aesthetic rooms with a classic wood design. Very comfortable. Nice touches like actual marble sink top and porcelain faucets. Large tub. Impressive view of city from room and in breakfast area. Breakfast area has a multitude of options and is kept very clean. We will be returning to this gem again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at the Buckingham Hotel. I’ve been to many different hotels throughout downtown chicago and this is the best by far. Staff is great, view is great, breakfast is great, parking in the same building so no need to walk outside, and you’re on the 40th floor. Couldn’t recommend a better hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Lluvia Areli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room over Lake Michigan and the city.
Stayed 4 nights in Mar 2024

10/10 Excellent

joe

Business traveller
Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Marshall

Liked: Cleanliness, property conditions & facilities
Great location. Clean rooms. Fantastic views
Stayed 1 night in Mar 2024

10/10 Excellent

Kedesch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and would go back without a doubt.
Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PEGGY, GRANVILLE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, beautiful views of the city and lake from the 40th floor
Stayed 1 night in Feb 2024
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Peggy, for sharing your experience! We're thrilled to hear that you enjoyed the safety, tranquility, and stunning views from our 40th-floor location. We strive to provide a serene environment with breathtaking vistas of the city and the lake. Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power wash water pressure
Views were stunning, it’s hard to find like everyone has noted, it’s slightly out dated but not tacky. The thing no one talks about is that water pressure. Your skin will be extra clean, power washer clean. It was a great stay!
Stayed 1 night in Feb 2024
Response from Leydi Naranjo on Mar 4, 2024
Dear Robin,Thanks for your feedback and for sharing the great pictures! We're thrilled you enjoyed the stunning views and refreshing water pressure. We'll keep striving to make your stay even better

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School Cool Feel
Really cool top floor hotel. Old school feel of class from back in the day. Great views of the city. From what i was told it used to be, there must have been some parties back in the day. Now a quite place to relax in the soak tub.
Stayed 1 night in Feb 2024
Response from Leydi Naranjo on Mar 4, 2024
Thanks, John, for sharing your experience! We're glad you enjoyed the old-school cool feel of our top-floor hotel, reminiscent of classic elegance. The great views of the city add to the charm. It's fascinating to hear about the building's history, and we're delighted to provide a quiet place for relaxation now. We hope you had a rejuvenating soak in the tub and look forward to welcoming you back for more nostalgic moments!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this hotel was absolutely spectacular! I would stay here again for that reason alone. I hadn’t paid close attention when booking the property so I was a little confused in locating it but that was all on me. The room was clean and spacious and the staff was friendly.
Response from Leydi Naranjo on Mar 4, 2024
hank you, Elizabeth, for your glowing review! We're thrilled to hear that you found the view from our hotel absolutely spectacular. It's wonderful to know that you enjoyed your stay with us and that the room was clean and spacious. We appreciate your understanding regarding the location confusion, and we're here to assist with any future bookings. Our friendly staff will always be ready to help. We can't wait to welcome you back for another memorable stay with us!

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shot out Joel and the other gentleman in the concierge desk. We really enjoyed the stage. I would only suggest to have more different types of teas available for breakfast. The orange cinnamon tea ran out the first morning we stay.
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Sergio, for your fantastic review! We're delighted to hear that Joel and hotel staff remembers made your stay special. We'll be sure to pass along your kind words to them. It's great to know that you enjoyed the stage and had a wonderful experience overall. We appreciate your feedback regarding the tea selection for breakfast, and we'll work on ensuring a wider variety is available, including replenishing popular options like the orange cinnamon tea. Your input helps us improve, and we can't wait to have you back for another fantastic stay

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property and the decor enough but I was not a huge fan of the general ambiance and it is kind of an odd set up. The view from our window was amazing since the hotel is very high up in the building! The front desk people were really kind and helpful.
Response from Leydi Naranjo on Mar 4, 2024
Thanks, Melissa, for your feedback! We're glad you liked the property and decor, and that you enjoyed the amazing view from your window. Our front desk staff are always here to help. We'll take your comments into consideration for future improvements. We hope to see you again

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just in for new years and everything was LOVELY!
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Stayed 1 night in Jan 2024

10/10 Excellent

Kamel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Deb

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Steven H

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely!
We had a great stay here, it was a beautiful room. The overall experience was amazing!
Stayed 1 night in Dec 2023

8/10 Good

Marcus, Lake Barrington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best stay I have had there. Stay was for two nights but room was not refreshed during stay. Lake view room had issues with TV, blinds and internet connectivity. Willing to give it another try because if location for me, but if not improved next tome, I’ll opt for other nearby options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had amazing views of the city. Quiet, safe and close to walking to attractions and things to do.
Stayed 1 night in Dec 2023

10/10 Excellent

PEGGY, GRANVILLE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, SAFE, great views of the city and lake. Close to train stations.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and view
Stayed 1 night in Dec 2023

10/10 Excellent

Kady Melendez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property definitely going back. Only downside is the breakfast offered
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge, fort wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Ju Hee, VALPARAISO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Udesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet and an excellent view over the city. It is difficult to find as very less signs
Stayed 2 nights in Nov 2023
Response from Leydi Naranjo on Dec 1, 2023
We're pleased to hear you enjoyed the quiet ambiance and excellent city view. However, we apologize for any difficulty you had in finding us due to limited signage. Your feedback is valuable, and we'll work on improving the visibility for a more seamless experience.

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023