All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you so much for your perfect score! We're thrilled to hear you had such a positive experience. Your support means a lot to us, and we look forward to serving you again!
Beautiful hotel and wonderful Wrigley Field / Cubs artwork and memorabilia.
Fabio
Stayed 1 night in May 2024
Response from Hotel Zachary on May 24, 2024
hank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the Wrigley Field and Cubs artwork and memorabilia. We take great pride in showcasing pieces that celebrate our local culture and history, and it's wonderful to know that they resonated with you. We hope to welcome you back soon for another memorable visit.
Great view of Wrigley Stadium. Nice clean aesthetic and great property. Nobody cleaned our room on the second night which was disappointing since we needed more toiletries.
Anna
Stayed 3 nights in May 2024
Response from Hotel Zachary on May 24, 2024
Thank you for your valuable feedback. We're thrilled to hear that you enjoyed the great view of Wrigley Stadium and appreciated our property's clean aesthetic. However, we're sincerely sorry to learn about the oversight regarding the cleaning of your room on the second night. Your comfort and satisfaction are of utmost importance to us, and we regret any inconvenience this may have caused.We truly appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.
On behalf of the entire hotel team, I want to thank you for taking the time to rate us. It means a lot to know our guests enjoyed their time at the hotel. Thank you again for staying with us and we hope to welcome you again soon.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!
The valet parking upon arrival was a big issue. Both times dealing with them they were rude, which wasn’t necessary. Hotel staff were very nice. Hopefully hotel fixes this issue moving forward.
Sally
Stayed 1 night in May 2024
Response from Kevin on May 10, 2024
Dear Sally,We're truly sorry to hear about your experience with our valet parking team. Providing courteous and efficient service is paramount to us, and we apologize for any inconvenience or discomfort caused. Rest assured, we take your feedback seriously and will address this matter promptly to ensure a more pleasant experience for all our guests in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.
Dear Bhumika, Thank you for taking the time to leave such a kind review. We're happy to hear you like the hotel and our staff, this means a lot to us to hear. Thank you again for staying with us and we hope to see you again soon.
Dear Shelia, thank you for taking the time to review us so kindly. Its always a delight to know our guest enjoyed their stay with us. Thank you again for choosing to stay with us and we hope to welcome you back soon.
10/10 Excellent
Amie
Apr 21, 2024
Amie
Stayed 1 night in Apr 2024
Response from Hotel Zachary on May 12, 2024
Thank you so much for taking the time to rate us so kindly. It means a lot to know if our guests enjoyed their stay with us. Thank you again for staying with us and we hope to welcome you again soon.
What an amazing experience to stay at the Hotel Zachary! The service was AMAZING, the rooms beautiful and comfortable, and to be across from Wrigley just an amazing experience! We will be back for sure!
Brian
Stayed 2 nights in Apr 2024
Response from Kevin on Apr 22, 2024
Dear Brian,We're thrilled to hear that you had such a fantastic experience at Hotel Zachary! Providing exceptional service and creating memorable stays is what we strive for. It's wonderful to know that you found the rooms comfortable and enjoyed the proximity to Wrigley Field. We can't wait to welcome you back for another incredible stay!
Dear Andy, Thank you so much for taking the time to leave such a kind review. We greatly appreciate it when guest share how amazing their experience was with us. Thank you again and we hope to welcome you back soon!
8/10 Good
Takako
Apr 12, 2024
Liked: Cleanliness
Takako
Stayed 1 night in Apr 2024
Response from Hotel Zachary on Apr 14, 2024
Dear Takako, Thank you so much for taking the time to review us so kindly. We really greatly appreciate it when guest share how their experience here at the hotel was. Thank you again and we hope to welcome you back soon!
Dear Evan,Thank you so much for your wonderful feedback! We strive to provide top-notch service and comfort to all our guests, especially those looking to enhance their ballgame adventures. We look forward to welcoming you back
10/10 Excellent
ryan
Travelled with family, Travelled with family and small children
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing such a kind review.It is always wonderful to hear positive feedback, particularly from those who matter the most! Your feedback has been shared with the Hotel Zachary team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Tracy
Mar 30, 2024
Tracy
Stayed 1 night in Mar 2024
Response from Kevin on Apr 22, 2024
Dear Tracy, On behalf of the entire hotel team, I want to thank you for taking the time to rate us.It is always encouraging to receive positive feedback from our guests! Your wonderful feedback has been shared with the Hotel Zachary team as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon.
Alexandra, thank you for taking the time to share your feedback with us! We're thrilled to see that you had an exceptional experience with us. We look forward to hosting you again soon!
Thank you for sharing your feedback with us! We're sorry to hear that you found the bed too firm during your stay. We understand that comfort is subjective and will certainly take your comments into consideration as we strive to provide the best experience for all our guests. We hope to welcome you back again soon and make your next stay more comfortable
Very comfortable which the exception of the hotel's pillows which are WalMart quality at best.
Dr. Bertrand
Stayed 4 nights in Mar 2024
Response from Kevin on Mar 17, 2024
Dear Dr. Bertrand, Thank you so much for taking the time to rate us. I appreciate your feedback and I'm glad to hear that you found our accommodations comfortable overall. I apologize for any disappointment regarding the pillows. Your comments are valuable to us, and we will certainly take them into consideration as we strive to continuously improve our guests' experiences. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future
Very clean and gorgeous inside. Super kind and helpful staff all the way around.
Bridget
Stayed 2 nights in Mar 2024
Response from Kevin on Mar 17, 2024
Dear Bridget,Thank you so much for your wonderful review! We're delighted to hear that you found our establishment clean and aesthetically pleasing. Our team works hard to maintain high standards of cleanliness and provide exceptional service, so it's truly rewarding to receive your positive feedback. We hope to have the pleasure of hosting you again soon.
10/10 Excellent
Angie Carey
Mar 12, 2024
Liked: Cleanliness
Angie Carey
Stayed 1 night in Feb 2024
Response from Juli B. on Mar 13, 2024
Angie, thank you for taking the time to share your feedback about your recent stay. We are glad that you found your time with us enjoyable and we hope to host you again soon!
Wonderful property! Very impressed with the rooms and the attention to detail in the decor. I will definitely stay there again and recommend to family and friends.
Raneta
Stayed 3 nights in Feb 2024
Response from The Hotel Zachary on Feb 29, 2024
Dear Raneta,On behalf of the entire hotel team, I want to thank you for sharing the amazing experience you had with us.It is always wonderful to hear positive feedback, particularly from those who matter the most! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Fun location, parking, pup friendly and a wonderful engineer who fixed our thermostat on a Sunday evening!
Lauren
Stayed 1 night in Feb 2024
Response from Juli B. on Feb 20, 2024
Lauren, thank you for taking the time to share with us about your recent stay! It looks like you and the pup had wonderful time with us. We look forward to hosting you again soon.
Hotel is beautiful. I wouldn’t hesitate to stay there again, however the room service is a joke. Ordered a charcuterie board that ended up costing over $40 that contained 4 small pieces of meat and four small pieces of cheese in a styrofoam container. I highly recommend the hotel, just don’t order room service.
John
Stayed 1 night in Feb 2024
Response from Juli B. on Feb 20, 2024
John, Thank you for your providing your feedback on our hotel! We're thrilled to hear that you found the property beautiful and would consider staying with us again. We apologize for the disappointing experience with our room service, we have shared your comments with our director of food and beverage. We hope to welcome you back soon.
Dear Megan,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your Scores will be shared with the entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
We went to Nacturna that was held at the Metro. The hotel was an excellent location. We at at the restaurant down stairs, The Mordechai. Great food! The valet service was excellent. Staff was kind and supportive. Since this was our first time there I didn’t know a lot that the hotel had to offer. So take time to explore or ask questions. I would recommend this hotel. We may be staying there again.
Paula
Stayed 1 night in Feb 2024
Response from Juli B. on Feb 12, 2024
Paula, thank you for taking the time to share about the wonderful experience you had staying with us! We are thrilled that we were able to help make your trip to Nacturna a memorable one. We look forward to hosting you all again soon!
William, we appreciate you taking the time to share your feedback with us! We are thrilled that the staff took excellent care of you during your stay. We look forward to hosting you again on your next trip to Chicago.
Thank you Makiko for taking the time to share about your experience during your stay with us! We are thrilled that you found it easy to park and check in was an easy process. We look forward to seeing you again soon.
Great location and a really cool comfortable vibe. Very clean
chad
Stayed 1 night in Feb 2024
Response from Kevin on Feb 4, 2024
Dear Chad,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!We understand that cleanliness is a top priority for many while traveling, which is why we hold our team to the highest of standards. We appreciate you acknowledging our team’s dedication to these standards. Your review will be shared and celebrated with the team!
Love this place! Cozy, nice atmosphere, great place to hang out. friendly and helpful staff. Great location!
MaryAlice
Stayed 1 night in Jan 2024
Response from Juli B. on Jan 29, 2024
MaryAlice, thank you for sharing your experience with us. We love being apart of Wrigleyville and are thrilled that our staff took excellent care of you during your stay! We look forward to seeing you again soon.
Hotel is well maintained. Large rooms and new showers. Nice common area and great design.
Jacob
Stayed 2 nights in Jan 2024
Response from Kevin on Jan 21, 2024
Dear Jacob,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood!We look forward to welcoming you back soon.
Dear Debra,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Receiving warm and friendly service from our staff sets the tone for a great stay and I am very happy to hear that our team Thank you again for your time and we look forward to welcoming you back in the future
Dear Kelly,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Receiving warm and friendly service from our staff sets the tone for a great stay and I am very happy to hear that our team took great care of you. Your feedback will be shared and celebrated with the team!
HOTEL shows as a high end model. Hotel is clean, dice decor. A little noise, but you are in the heart of the city. Very convenient, lots of dining options, nightlife and attractions. Needless to say that is right in front of Wrigley Field, it doesn’t get better than that!!!
darwin
Stayed 2 nights in Jan 2024
Response from Kevin on Jan 18, 2024
Dear Darwin,I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood! We look forward to welcoming you back soon.
10/10 Excellent
Vibhuti
Jan 15, 2024
Vibhuti
Stayed 2 nights in Jan 2024
Response from Juli B. on Feb 10, 2024
Vibhuti, thank you for taking the time to share your feedback! We are glad that you enjoyed your time with us. We look forward to hosting you again soon!
10/10 Excellent
ANGELA
Jan 2, 2024
ANGELA
Stayed 4 nights in Dec 2023
Response from Juli B. on Jan 29, 2024
Angela, thank you for taking the time to share your rating with us! We are so grateful that you enjoyed your time with us. We look forward to hosting you again soon!
Recommended if the location is convenient for your trip plans
Kelsey
Stayed 4 nights in Dec 2023
Response from Kevin on Jan 5, 2024
Dear Kelsey,Thank you for your recommendation and feedback regarding our hotel. We appreciate your time and consideration. We understand the importance of convenience, and we're pleased that our location met your needs. We hope to have the pleasure of welcoming you back in the future, and thank you once again for choosing our hotel.
10/10 Excellent
Adam
Travelled with family, Travelled with partner, Travelled with group
I recognize your time is valuable and I appreciate you taking the time to share your feedback with us!Wrigleyville has grown so much over the last couple of years, and we are very excited to be in the epicenter of this wonderful neighborhood!Cheers!
Everything was perfect. The location was great, and we had a wonderful view of Winterland n Gallagher Way. The room was spacious and comfortable for our family of 4. Everything onsite was beautiful and the staff was very friendly and welcoming.
Jessica
Stayed 1 night in Dec 2023
Response from Kevin on Dec 31, 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent stay and that our staff met your expectations.Safe travels, and we hope to host you again soon!
Lobby is so comfortable with several options to relax and converse with others.
Matt
Stayed 1 night in Dec 2023
Response from Kevin on Dec 31, 2023
Thank you for sharing your feedback with us! Creating a welcoming and comfortable space for our guests is a top priority, and we're delighted that our lobby met your expectations. It's wonderful to know that you were able to unwind and connect with others during your stay.Safe travels, and we hope to host you again soon
10/10 Excellent
Catherine
Dec 29, 2023
Catherine
Stayed 1 night in Dec 2023
Response from Kevin on Jan 18, 2024
Thank you so much for taking the time to leave a positive rating! We truly appreciate your feedback and are delighted to hear that you had a great experience. If you ever have any specific comments or suggestions you'd like to share, please feel free to reach out. We hope to have the pleasure of hosting you again in the future!
Thank you Brianna for taking the time to share your feedback with us! We are glad you enjoyed your stay, we hope we have the opportunity to serve you again!
10/10 Excellent
Margaret
Dec 22, 2023
Margaret
Stayed 1 night in Dec 2023
Response from Juli B. on Jan 2, 2024
Margaret, thank you so much for staying with us, we are glad you enjoyed being our guest! We look forward to seeing you again in the New Year!
10/10 Excellent
Mike
Dec 18, 2023
Mike
Stayed 1 night in Dec 2023
Response from Kevin on Jan 18, 2024
Thank you so much for taking the time to leave a positive rating! We truly appreciate your feedback and are delighted to hear that you had a great experience. If you ever have any specific comments or suggestions you'd like to share, please feel free to reach out. We hope to have the pleasure of hosting you again in the future!
Great hotel! Only drawback is no coffee machine in room. That’s always spell’s inconvenience and it did.
Paul
Stayed 1 night in Dec 2023
Response from Hotel Zachary on Dec 20, 2023
Dear Paul,Thank you for choosing to stay with us and for taking the time to review us! It means a lot. I'm happy to hear you enjoyed your stay. I do want to apologize that you were not informed that we do have coffee makers available upon request that we can send to the rooms. We hope to welcome you back soon!
Dear Patricia,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your Scores will be shared with the entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.