Dear Valued Guest,We apologize for the inconvenience caused to you by the lack of cleaning service as mentioned in your comments. This is not the normal high standard of service that we provide.We will address your concerns and ensure that they corrected. We hope to welcome you back and exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the city.Hilton Chicago Team

Dear Valued Guest,We are sorry to see your low rating and for not meeting your expectations. We would like to discuss the dissatisfaction you experienced with our property condition and facilities.Please contact our Front Office Managers at your earliest convenience so they can address your concerns.We look forward to hearing from you.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the city.Hilton Chicago Team

Dear Valued Guest,Thank you for your feedback. We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark.We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

Dear Valued Guest,Thank you for your feedback. We are sorry for disappointing you with the check in experience. Please know that we will address this with our leadership and team for corrective actions.We hope to provide you with a better experience on a return visit. Hilton Chicago Team

Dear Valued Guest,Thank you for sharing your feedback. It is great to know that you appreciate our convenient location. We are glad that you enjoyed the view and places to eat.We hope to welcome you back so we can exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Guest satisfaction is important to us, so we are disappointed to learn that we did not meet your expectations. We are glad that you appreciated our convenient location and hope to welcome you back for a better experience.Should you want to share about your stay experience, please contact us at your earliest convenience. Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review regarding your recent stay at the Hilton Chicago! We are happy to hear that you had a great stay. We apologize for the condition of the room. We will share this feedback with our leadership to make improvements where necessary. We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

Dear Valued Guest,We are thrilled to learn that you were happy with your stay. Thank you for the positive review and we look forward to welcoming you back on your next visit to Chicago.Hilton Chicago Team

Dear Valued Guest,We are thrilled to learn that you were happy with your stay. Thank you for the positive review and we look forward to welcoming you back on your next visit to Chicago.Hilton Chicago Team

Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

Dear Valued Guest,We are sorry to see your low rating and for not meeting your expectations. We would love to discuss your concerns and know more about your experience.Please contact our Front Office Managers at your earliest convenience so they can assist.We look forward to hearing from you.Hilton Chicago Team

Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

Dear Valued Guest,Thank you for the four-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review with us. We are glad to know that you enjoyed your stay and appreciated our convenient location and good service. We look forward to welcoming you back on your next trip to Chicago!Hilton Chicago Team

Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the city.Hilton Chicago Team

Dear Valued Guest,Thank you for your feedback. We are sorry to learn of your disappointment regarding the breakfast buffet as noted in your comments. As for pricing, this is in line with industry standards, but we understand your disappointment. Please know that our breakfast buffet will still be available in future dates. We appreciate your feedback and will take it into consideration for future improvements. We hope we can provide a better experience next time.Hilton Chicago Team

Dear Valued Guest,Thank you for your feedback. We are happy to hear that you liked our convenient location. Please be informed that the 25 is a mandatory destination fee that all hotels in Chicago are charging. If you would like to discuss the benefits that comes with this fee, please contact us. We will be happy to provide some clarification.We hope for the opportunity to welcome you back for a better stay experience.

Dear Valued Guest,We are thrilled to learn that you were happy with your stay. Thank you for the positive review and we look forward to welcoming you back on your next visit to Chicago.Hilton Chicago Team

Dear Value Guest,Thank you for your feedback. We are sorry to hear that the refrigerator was not working. Please know that you could always request for a replacement. We apologize for the inconvenience, but we do not have microwaves in our guestroom.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for taking the time to write about your stay experience. We apologize for the condition of the room and for the TV not working properly. We are glad you were able to resolve the issue. I wish we could have spared you the inconvenience by moving you to a more favorable room. Please know that you could always reach out to our team for any issues during your stay, so we can resolve prior to your departure. We are glad you liked our hotel and the ambiance. We hope for the opportunity to welcome you back so we can exceed your expectations. Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a review of your recent stay with us. We are happy to hear that you enjoyed the beautiful views and our friendly staff. We are sorry about the mini fridge but glad to know that it was resolved. We will look into the lack of information regarding the destination fee and have it corrected.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for your feedback. We are sorry for not meeting your expectations. We are scheduled for a renovation and should address the issue noted regarding outdated rooms. We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed our beautiful hotel and convenient location. We appreciate your patronage and look forward to welcoming you back.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

Dear Valued Guest,Guest satisfaction is important to us, so we're happy to hear your positive feedback about our very nice staff. However, we apologize for the inconveniences you experienced disappointment regarding the quality and condition of our accommodations. We appreciate your honest input and will be using your feedback to make improvements. Please reach out to us if you would like to discuss further.We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.