Janell, thank you for your enthusiastic feedback! We're delighted to hear you enjoyed your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. Our team looks forward to welcoming you back in the future.

Natalie, thank you for taking the time to share your feedback. It's great to hear that you enjoyed the cleanliness of the hotel and found the nearby restaurants and stores convenient. We regret any inconvenience caused by the street noise. We hope to welcome you back to Crowne Plaza Chicago West Loop for an even better experience on your next visit.

Jacquelynn, it's wonderful to hear that your experience at Crowne Plaza Chicago West Loop was marked by remarkable service. Your positive feedback is a great testament to our team members' dedication and passion. We look forward to hosting you again.

Nicole, we appreciate your detailed feedback from your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. It's excellent to hear that you found our location convenient and the facility well-kept and odor-free. We're also thrilled you enjoyed our accommodating check-in/check-out process and our courteous team members.However, we understand that there were some aspects of your stay which didn't fully meet your expectations. We truly apologize if there were any misunderstandings about additional charges and we'd be happy to clarify these for you. We note your comments regarding lack of information on potential hotel amenities and the bar/restaurant schedule as these are areas we can improve upon.Please know that we are doing our utmost to enhance our communication and ensure a better experience for our guests in the future. Looking forward to providing you with a more pleasant stay during your next visit.

Justin, thank you for the great review. We're thrilled to know you enjoyed your stay at the Crowne Plaza Chicago West Loop, and look forward to the pleasure of welcoming you back in the future. Safe travels!

Khaalib, it's great to hear you appreciated the Crowne Plaza Chicago West Loop location. We understand concerns regarding pricing, but please know we strive to provide an experience worth every dollar with our amenities and service. Thank you for your feedback, and we hope to welcome you back again soon.

Kimberly, thank you for your positive remarks. It's pleasing to hear you found the team members at the Crowne Plaza Chicago West Loop, an IHG Hotel, to be welcoming and our location beneficial for your trip. We hope to see you back soon for another enjoyable stay.

Zimbabwe, it's delightful to hear you enjoyed your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. Thank you for sharing your positive experience and we look forward to welcoming you back in the future.

Tiffany, thank you for sharing your delightful experience at Crowne Plaza Chicago West Loop, an IHG Hotel. We are thrilled you found our rooms comfortable and location convenient, with the proximity to Union Station and great food and shopping. The late check-out time certainly contributes to a relaxed stay and we're glad it was beneficial to you. We look forward to your next visit.

Daniel, it's wonderful to hear you enjoyed your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. We appreciate your comments regarding the comfort and cleanliness of your room. We look forward to welcoming you back in the future.

Shania, thank you for sharing your feedback. We're delighted to hear that you found the location of Crowne Plaza Chicago West Loop, an IHG Hotel, to be convenient during your visit. We hope to see you return in the future.

Yony, it is wonderful to hear how much you enjoyed your stay at the Crowne Plaza Chicago West Loop. We are thrilled to note your appreciation for our convenient location near shopping and walking areas. It's truly rewarding to read feedback like yours. We look forward to welcoming you back soon for another enjoyable experience.

Meghan, it's wonderful to hear that you enjoyed your visit at the Crowne Plaza Chicago West Loop, an IHG Hotel. We're delighted that our team members made you feel welcome and that you found the room to your liking and the bed comfortable. We're thrilled you appreciated our breakfast too. Your kind words inspire us to maintain the quality of our service and amenities. We certainly look forward to your return.

Joseph, thank you for choosing Crowne Plaza Chicago West Loop for your stay. We're thrilled to hear that you found our location to be convenient. We look forward to your return in the future.

Terence, it's regrettable to hear about your parking situation and the closure of the dining options during your visit. Our goal is always to provide our guests with convenient and accessible amenities. We assure you we're continually working on our services to afford all guests a seamless experience. We truly appreciate your patience and understanding.

Febriana,We kindly advise you to reach out to the hotel directly and speak with the Manager on Duty regarding your concerns. They will be able to assist you further and address any issues you may have experienced during your stay. Thank you for your understanding, and we look forward to resolving this matter with you directly.

Kaitlyn, it's great to see that your stay at the Crowne Plaza Chicago West Loop earned a high rating. We hope you'll decide to make us your first choice whenever you're in Chicago. We'd be delighted to welcome you back.

Kayode, we really appreciate your positive comment about your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. Hope to welcome you back soon!

Felix, it's thrilling to hear that you appreciated the convenient location of Crowne Plaza Chicago West Loop and our proximity to street parking. We trust you enjoyed exploring the surrounding areas. Thank you for sharing your satisfactory experience, and we hope to have the pleasure of welcoming you back soon.

Marvin, thank you for taking the time to comment. It's great to hear you enjoyed our prime location. While it's unfortunate that you found our facilities to be average, we are continually focused on improvement and take all feedback into consideration. We hope you might give us another opportunity to impress you in the future.

Desiree, we're ecstatic to hear your experience at Crowne Plaza Chicago West Loop was exceptional, particularly with your smooth check-in and delightful checkout process. It is heartening to know our front desk team added positively to your experience. We eagerly await your return on your next Chicago visit!

Kristy, it's delightful to hear you found our team members at Crowne Plaza Chicago West Loop, an IHG Hotel to be professional and friendly. We do apologize for any confusion regarding the availability of breakfast services on weekends. We appreciate your feedback and hope to welcome you back soon for an even smoother experience.

Thanks for the perfect rating, Brenda!We're pleased to hear that you have fully enjoyed your stay at Crowne Plaza Chicago West Loop, an IHG Hotel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

Heidy, it's wonderful to hear you enjoyed your stay at Crowne Plaza Chicago West Loop, an IHG Hotel so much you plan to return. We can't wait to welcome you again! The team is thrilled they could provide a memorable experience for you. Safe travels until then.

Lora, it's heartening to hear about your positive experience with our team at Crowne Plaza Chicago West Loop, an IHG Hotel. At the same time, we regret any dissatisfaction regarding your stay. We strive to maintain the highest standards of hygiene and cleanliness. Your critique is important to us, as it supports our continuous improvement. We hope that you will give us another chance to provide a better stay in the future.

Brandi, your kind words regarding your stay at Crowne Plaza Chicago West Loop are greatly appreciated. We're delighted to hear our team members made your visit enjoyable. Our team looks forward to welcoming you back in the future. Thank you for choosing our hotel.

Sparkle, we're thrilled you and your husband had an enjoyable stay at Crowne Plaza Chicago West Loop, an IHG Hotel. It's wonderful to hear that our team members, including Brandon, provided excellent service and were efficient with assistance. We value your feedback and look forward to welcoming you back.

Thank you for sharing, Susan.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

DeJon, it's wonderful to hear you had a great experience during your recent stay at Crowne Plaza Chicago West Loop. We're thrilled you chose us when visiting the Windy City and we appreciate your top-tier rating. Craving another memorable stay? We'd be delighted to welcome you back the next time you find yourself in Chicago!

Thank you for sharing your perfect rating with us, Jason!It's wonderful to see how much you appreciated your time at Crowne Plaza Chicago West Loop, an IHG Hotel! We want everyone to feel right at home at Crowne Plaza Chicago West Loop, an IHG Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

Latoya, it's wonderful to read you enjoyed your stay at the Crowne Plaza Chicago West Loop. We appreciate your succinct yet positive feedback. See you again soon.

Navitha, it seems your experience didn't meet your expectations and we regret to hear that. We constantly strive to provide enjoyable stay experiences and your feedback helps us achieve that goal. We hope to have another chance to serve you better.

Alexa, it is disappointing to learn about your recent experience. We sincerely apologize for any inconveniences you encountered with your room amenities, as well as during your billing process. We strive for seamless experiences and clearly fell short in this case. Your feedback is appreciated and will be addressed with our team members to enhance our services. We are pleased to know that our colleague, Amanda, was helpful in resolving the situation. We hope to have the opportunity someday to regain your trust and provide a more satisfying stay.

George, we're glad to hear that your experience at the Crowne Plaza Chicago West Loop was to your satisfaction. We appreciate your succinct review and hope to welcome you back soon. Safe travels!

Erica, it's positive to hear that our team members responded promptly to your needs during your stay. We regret that your experience with the dining arrangements didn't fully meet your expectations. As we continuously aim for satisfaction, your feedback provides valuable insights. We hope for another opportunity to serve you better in the future.

Chirag, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Crowne Plaza Chicago West Loop, an IHG Hotel!

Joseph, thank you for acknowledging our advantageous locale in Chicago. We're thrilled you had a pleasant stay at the Crowne Plaza Chicago West Loop. It would be a pleasure to have you back with us in the future.

Tina, thank you for your succinct and positive feedback! We're thrilled to hear that you had a great experience at the Crowne Plaza Chicago West Loop. Looking forward to welcoming you back soon.

Barb, Crowne Plaza Chicago West Loop, an IHG Hotel, appreciates your feedback. We're glad you found your stay to be a good value. Regarding the additional upfront charges, they are standard towards ensuring a premium stay for our guests. We hope this information enhances your understanding and you choose us again for your next visit.

Jenna, it's appreciated that you recognized the cleanliness and ambiance of the Crowne Plaza Chicago West Loop. It appears there was some misunderstanding with your inclusive breakfast experience. The hotel always endeavours to offer the best amenities, including the breakfast option, while keeping health and safety measures in place. While the hotel cannot change what's happened, it will certainly take on board your comments to inform future service improvements. Thank you for your feedback.

Ashley, thank you for your review. It's wonderful to note your positive rating and we're pleased the Crowne Plaza Chicago West Loop could contribute towards a satisfying stay. We appreciate your feedback, and hope to host you again soon.

Foster, it sounds like you enjoyed the unique perspective of the urban surroundings from your room at the Crowne Plaza Chicago West Loop, an IHG Hotel. We're delighted to provide an exceptional view for our guests. Looking forward to your next stay with us!

Edzon, it's fantastic to learn that you had a positive experience at Crowne Plaza Chicago West Loop, an IHG Hotel. We always strive to maintain clean premises and assist all our guests in a friendly manner. Our team members are thrilled with your recognition of their efforts. We eagerly anticipate your next visit!

Martha, it’s great to see you enjoyed your visit at the Crowne Plaza Chicago West Loop, an IHG Hotel. Your satisfaction matters a lot and having earned your 4-star rating is gratifying. We hope you'll consider us again for your future stays.

Thanks for the fantastic rating, Chasity!It's outstanding we could exceed your expectations during your stay at Crowne Plaza Chicago West Loop, an IHG Hotel. We're all looking forward to your next stay with us.

Garrick Lyman, thank you for choosing your stay with us at the Crowne Plaza Chicago West Loop. We appreciate your positive feedback and hope to welcome you back on your next trip to Chicago. Safe travels!

Thank you for sharing, Paul!At Crowne Plaza Chicago West Loop, an IHG Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

Elroy, thank you for expressing your satisfaction with Crowne Plaza Chicago West Loop, an IHG Hotel's affordability and convenient positioning. We're looking forward to welcoming you back in the future.

Nichole, thank you for your review. It's fantastic to hear that our team at Crowne Plaza Chicago West Loop rendered such a welcoming experience for you. We're also delighted that you found them helpful. We appreciate your kind words and look forward to your return.