8/10 Good
Rachelle
Business traveller
May 24, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy Hotel was exquisite in interior design. The amenities provided were excellent. The onsite restaurant - Fine & Fettle had delicious, convenient breakfast options. I appreciated the availability of filtered water in glass jars to fill during my stay.
The hotel staff was pleasant and helpful but sometimes difficult to reach in person after peak hours. Without a bell or any indicator to inform the front desk, we were left standing and waiting for service.
The parking garage is atrocious! It was a poorly designed and difficult to navigate for a mid sized SUV or larger. If you get to the end of the garage and do not find a suitable space to park, getting out required backing out of the garage fully through 3 sharp sections or doing a 20 point turn to about face the vehicle - and it cost $10 daily to use the facility.
Room service came and made the bed daily if my do not disturb sign was not out and brought fresh towels, however, no clean cups were provided for the water or espresso and the espresso pods were only refilled on my refresh before my last night.
The property location was close to shopping and restaurants and walkable and in a fantastic area.
Overall, the stay was good and I would stay here again.
Rachelle
Stayed 5 nights in May 2024