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Reviews of Hostellerie des Clos

4 out of 5
Hostellerie des Clos
18 Rue Jules Rathier, Chablis, Yonne

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 427 reviews" "
Rating 8 - Good. 157 out of 427 reviews" "
Rating 6 - Okay. 34 out of 427 reviews" "
Rating 4 - Poor. 12 out of 427 reviews" "
Rating 2 - Terrible. 4 out of 427 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! The staff was very helpful and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Carole Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Chablis Stopover
A nice stay here. I enjoyed the restaurant but the service was a little slow. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jean

Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service
TV in our room didn’t work and it was a bit dated but otherwise we really enjoyed our stay. The food and wine in the restaurant was delicious.
Stayed 1 night in Jun 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rudolf

Business traveller
Liked: Cleanliness, staff & service, room comfort
Les Clos
Nice Hotel, but could do with some investment to freshen things up - dinner menu somewhat limited, used to be much better in the past (pre-Covid).
Stayed 1 night in Jun 2022

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Modern updated bathrooms with great water pressure. Great location as it is close to bars/restaurants and easily walkable. Breakfast offered was average. They did offer on-site parking which was amazing.
Stayed 1 night in Apr 2022

8/10 Good

Carlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and friendly staff
Stayed 2 nights in Jan 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super address in Chablis
The staff were absolutely charming.
Stayed 1 night in Jan 2022

10/10 Excellent

binyamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Teena

Liked: Staff & service
More like a 3 star room
This room was not of four star quality. There were no robes, no shampoo or conditioner supplied and the room was very basic and room not soundproof at all. The cleanliness of the bathroom was also not up to standard. The restaurant and service was fantastic and location was great to visit domaines in the area.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay - SUper recommended!
Great Hospitality! welcoming staff and good will to assist at any time and request... super nice and large room, good restaurand, great location, quite, fair price - Reccomended!
Stayed 1 night in Sep 2021

8/10 Good

marc

Liked: Cleanliness, staff & service
OK, no more
the room and (small) bathroom had been renovated a couple of years ago, but the rest of the hotel (carpets, walls, terrace) definitely need an update. Good on-site parking, though that space would make a nice garden otherwise!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

Giuliano

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One person ruined it !!
Positive: looks great & good location / bed comfy / clean Negatives: person in charge was very officious & uncompromising/ bar closed On Wednesdays /creaky floor in bedroom. Unfortunately the restaurant we had to use (Wednesday) had the same person in charge who made our visit very uncomfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in the receptionist was not welcoming and made a poor first impression. Dinner at the hotel was very good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
We haven’t been in a hotel so beautiful and so chic in a long time. Breakfast in the patio was so relaxing and the dining experience was super. Not only was the service good but the food, too. We used the spa,too and those young girls are so professional.
Stayed 2 nights in Jul 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chablis standard
Excellent overall including the separate bistro along the road . Would stay again although parking a problem for Range Rover sized car .
Stayed 1 night in Jul 2019

8/10 Good

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostellerie des Clos
Hostellerie des Clos is a nice hotel in walking distance to many wine tasting places if you are there for that. We just had an overnight stay while travelling. The rooms are large and nicely equipped. I understand some rooms have been renovated. Ours was not. The restaurant in the hotel is superb. We had one of our best meals there while travelling to many places. The check-in involved quite a wait and many people were waiting to check-in. However, the lady at the front desk was alone and the people before us had issues so it was really not her fault. Eventually a second person started checking people in and it moved quickly after that.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and beautiful restaurant, staff friendly and courteous.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
limited A/C, English TV did not work. Staff tried to assist without much luck.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and easy check in. Friendly staff. Good location. Excellent food but pricing of starters and desserts questionable.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice place indeed. However, rooms are tiny, no space at all for anything else than sleeping. Great food, nice staff and very good Spa.
Stayed 1 night in Apr 2019

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chablis
Hotel rooms in main building getting a bit tatty; could do with an upgrade. No hot water in bathroom & shower - old infrastructure?
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chablis
Hostellierie des clos was very nice. The breakfast was very good and great location. The only thing I noticed was a bit of smell in the lobby area outside our room. However, we are in the winery area so a musty smell might be expected. Service was great and room very clean and comfortable
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was good for our needs but I felt a little overpriced for what it was. The reception staff were not overly friendly and at check out they tried to charge for meals that we did not have.
Stayed 1 night in Oct 2018

10/10 Excellent

Mark

Fabulous Chablis
A lovely two days in Chablis on our way to the Loire Valley. Wine tasting and wandering the streets of Chablis !
Stayed 2 nights in Aug 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a glass of Chablis!
Booked from the car driving back to Britain. What a great find! Friendly, knowledgeable and attentive staff. Arrived too late for the resteraunt but happy with a cheese plate and 2 glasses of Premier Cru. The room was very comfortable and quiet. Breakfast was impressive and enjoyable, not to be missed. We got great advice as to where to go in town (Jean Brocard) to source some reasonable wine and that became another great experience in itself. We were struck by how friendly and welcoming everyone was in this lovely French town.

8/10 Good

John, England

Liked: Cleanliness, staff & service
Right in the middle of Chablis
The food was good. Very close for wine tasting in the village
Stayed 1 night in Oct 2017

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good location in Chablis and excelent restaurant
I did not like my suite at all: bedroom on the second floor but bathroom on the main with steep wooden staircase. Hotel trying to be french provincial style but without substance and with very cheap finishings! It is not worth the money at all!
Stayed 2 nights in Sep 2017

10/10 Excellent

Margot, W.Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit so that speaks for itself
Excellent stopover on a lovely trip.Good food,good bed.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My colleague and I were in town for a quick business trip. Fantastic location within walking distance to wineries and great dining. Very quiet and peaceful place. Highly recommend it.
Stayed 1 night in Jul 2017

8/10 Good

Berit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice court yard , but in need of more attention
Very nice hotel, great service. A beautiful court yard overgrown with lush vines is a big plus in summertime. We had breakfast there and a bottle of wine on one evening. I only wish that the staff would take as much care of the court yard as they do for the cleanliness of both the inside restaurant and the rooms.
Stayed 2 nights in Jul 2017

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always comfortable. Excellent food served in the traditional way.
Stayed 1 night in Jun 2017

10/10 Excellent

David, Whitley Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Chablis
I was immediately impressed with this lovely hotel. All of the staff were very friendly, the food was delicious and my duplex room immaculate
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Marketing
The hotel room isn't as advertised. Requested a room with two beds but received a sofabed.
Stayed 1 night in Jun 2017

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay in top location
Great central location; next William Fevre (a must visit) and close to the town centre. A short walk to the eBikes to tour the region and the wineries. Hotel is very nice, though our room was tired and in need of a refurb. New spa opens in May 17. Great value stay all in all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed in.

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meal in restaurant excellent and breakfast lovely

8/10 Good

Oi Fong

Liked: Cleanliness, staff & service, room comfort
Good service
Staff is very helpful and nice. Dinner at the hotel restaurant is great and reasonable price.