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Reviews of Airone City Hotel

4 out of 5
Airone City Hotel
Via Nuovalucello, 81, Catania, CT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 403 reviews" "
Rating 8 - Good. 100 out of 403 reviews" "
Rating 6 - Okay. 12 out of 403 reviews" "
Rating 4 - Poor. 2 out of 403 reviews" "
Rating 2 - Terrible. 1 out of 403 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property, especially the staff who on more than one occasion went out of their way for us. The property is beautiful as there is a large courtyard with a pool. Our room was very very nice and faced the pool. Free breakfast is outstanding! Book it, you won't regret. Need a driver? The hotel will call a wonderful driver who can take you anywhere you need to go in Catania for very affordable prices.
Stayed 3 nights in May 2024

10/10 Excellent

Yoram, Rishon LeZion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and welkoming staff. Great location, near the highway exit. Very good breakfest.
Stayed 2 nights in May 2024
Response from The Airone Staff on May 9, 2024
Dear Guest, thank you for choosing Airone City Hotel for your stay in Catania. We are glad you enjoyed our services, as the breakfast. Thank you very much for your kind words about our staff.We hope to see you again!

10/10 Excellent

HEEJOO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is a 10/10👍👍 Super spacious!
Stayed 2 nights in Apr 2024
Response from The Airone Staff on May 1, 2024
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We really thank you a lot for your good rate. We are glad you enjoyed your time in our family room.We hope you will be soon with us again!

6/10 Okay

Rupal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious room with a decent breakfast. Disappointing the pool was closed, it wasn’t advertised that the pool would be shut. The night reception staff were very helpful, however it seemed like in the day there was only one person who could help, despite there being 4 people at the back. Had to wait for over 13 minutes for assistance.
Stayed 2 nights in Apr 2024
Response from The Airone Staff on May 1, 2024
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We are sorry you can't use the pool meanwhile you were here. If you need more clarification about our services, we are always at your disposal.We hope to host you again

10/10 Excellent

Debbie

Stayed 1 night in Mar 2024
Response from The Airone Staff on May 1, 2024
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We really appreciated your good rate and in case you want to give us a more detailed review about your stay, we are at your disposal.

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean. The mattress was comfortable. The breakfast was acceptable. Cons: We couldn't adjust the temperature in the room. It was in the 60s outside and sunny. The room was 80 degrees. I have a thermometer on my travel clock. We asked the front desk to turn on the AC to about 68 degrees. The front desk clerk said she would and did. After returning from all day tourist stuff, the AC was off and the room was hot again. I went to the front desk around 9 PM and asked for the AC to be turned on and was met with some pushback. I was told that it was turned on. I went back to my room and by around 11 PM, realized the room remained hot. My travel partner went down and was told that it couldn't be adjusted because there was only one unit. Thi couldn't be true since the day before it had been done. My review score is based not only on there not being individual control of the temperature in the room, but the borderline belligerence of the staff. The breakfast was OK, however, there was milk added to the scrambled eggs after cooking, and the "bacon" (?) was undercooked. The room was fine as a room, however, with the other issues, I can't recommend it. I rely on honest reviews when booking a hotel and am trying to relay my experience.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern . Staff were very helpful and friendly particularly , big shout out to Roberto who was extremely helpful , polite and went the extra mile . The buffet breakfast was awesome . The only negative is lack of public transport from hotel though there is the option to use taxi service provided by hotel . Definitely recommend Airone hotel for your stay in Catania.
Stayed 2 nights in Jan 2024
Response from The Airone Staff on Feb 14, 2024
Dear Guest, thanks for choosing Airone City Hotel for your stay in Catania.Our co-worker,Roberto, thanks you a lot for your polite words!We are glad you enjoyed our services, as the breakfast. We wait to see you again!

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
We are a family of four adults. We stayed in one large room with one large bed and two small ones. If you’re driving, it was a pleasant stay. Without a GPS it may have been hard to find. The staff was friendly, the hotel appears new. The breakfast was great. Fairly close by to sites and airport.
Stayed 2 nights in Dec 2023
Response from The Airone Staff on Jan 4, 2024
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania and your positive rate. We are glad you appreciated the size of our family room and this gave you a pleasant stay. We wait to see you again!The Airone Staff

8/10 Good

MARCELO

Stayed 3 nights in Dec 2023
Response from The Airone Staff on Dec 13, 2023
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania and your positive rate. We wait to see you again!The Airone Staff

10/10 Excellent

ZILU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would come again
Stayed 4 nights in Nov 2023
Response from The Airone Staff on Nov 6, 2023
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania.We are glad you had a good experience with us! Of course, we wait to see you again!The Airone Staff

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Hotel in Catania
We arrived quite late in the evening, greeted with a smile by reception. The room was spotlessly clean, very light and spacious thanks to the huge, balcony doors that opened out on to the swimming pool. The breakfast was first class – great coffee with a broad choice of different fruits, cakes, local cheeses, cold meats, yoghurts etc. There was also a simple cooked breakfast available of scrambled egg, bacon and sliced sausage too. We would definitely recommend the Hotel Airone, where the staff are very warm and friendly, if you are going to Catania in Sicily.
Stayed 4 nights in Oct 2023
Response from The Airone Staff on Oct 26, 2023
Dear Guest,many thanks for your kind feedback and for choosing us. We are delighted your stay was good.We are always happy knowing our guests appreciate the services that we offer.We hope you will be able to visit us again!The Airone Staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week stay in Catania
Stayed for 1 week and the hotel is very clean and staff very amenable. King size double bed was very comfy and nice that the non-alcoholic mini bar was fully topped up each day. The hotel is out of kilter with the surrounding area which is a bit drab, but an excellent place to stay. It is a bit out of the centre so ideal to have a car (although Sicilian driving is a bit of an experience!), and €20 in a taxi, but next street down you can catch the bus (BRT5) for €1 - just be sure to buy your bus tickets from the Tabbacchi shop a couple of minutes up the same road, and buy tickets for return at the same time as not many of those shops are open late on. Underground parking is available on first come first served but there is also a bit of parking out the front or on the roadside, so not an issue. Would definitely recommend a stay here as the buffet breakfast is ample and whilst limited lunch/evening menu, it still suffices if you’re not planning on going out in town to eat. Only things to improve would be have either piped music in the pool area or extend the wi-fi to that area so you can download your own music to portable device. We stayed in room 13 on ground floor which was spacious although there are the early signs if a bit of mould round the shower seals that will soon need to be addressed but other than that cannot speak highly enough of this hotel.
Stayed 7 nights in Oct 2023
Response from The Airone Staff on Oct 30, 2023
Dear Guest,thank you for choosing Airone City Hotel and for your positive feedback.We really appreciate all your compliments. We are glad you appreciated our services, as the free mini bar in the room, the comfort of our beds and the use of the parking. We always try to satisfy every request of our guests and give them the best stay.We hope to see you soon.The Airone Staff

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and quiet. The bed is very comfortable and the staff is friendly and welcoming.
Stayed 1 night in Oct 2023
Response from The Airone Staff on Oct 30, 2023
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania. We really appreciate your compliments about our staff, who thank you a lot, and we are glad you appreciated our services.We wait to see you again.The Airone Staff

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Cynthia, Leesburg

Stayed 2 nights in Sep 2023
Response from The Airone Staff on Nov 6, 2023
Dear Guest,thank you for choosing Airone City Hotel for your stay and for your positive rate. We wait to see you again.The Airone Staff

4/10 Poor

Maame Ama

Business traveller
Disliked: Cleanliness, staff & service
Check in was annoying, the girls that checked me was super rude and unprofessional, she rambled the usual info session, and though I was grateful she spoke English, she ran through her speech and due to her strong accent I did not catch anything she said. As I walked away the three of them laughed loudly which lead me to believe the joke was on me. My room was clean however the sheets were stained, when I requested a change I was provided a blanket. Stayed three nights and my sheets were never changed. Though breakfast was included I never got to experience it, I was in town on business I normally left at 630 and breakfast apparently did not start till 7am. I was supposed to have wine provided each stay, however they only tried to provide this on cheaply out. I’m not sure of the rules but I’m pretty sure I couldn’t fly with that. The only reasonable thing experienced was checking out, the poor guy had to hear all about my disappointments. Parking was convenient underground the property and it was located in close proximity to everything.

10/10 Excellent

Denis Ching Sem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, modern and very clean. Friendly staff
Stayed 2 nights in Aug 2023

8/10 Good

Kath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but enjoyable stay, would stay again..
Unfortunately our stay was a lot shorter than originally planned. However what we did see was excellent. Our room was plenty big enough for 4 people and it wa nice and clean. Reception staff despite it being after midnight when we arrived were super helpful.
Stayed 1 night in Jul 2023

8/10 Good

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay from the moment we’ve stepped in and when we left the next day….!
Stayed 1 night in Jul 2023

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A modern facility that was constructed in 2017 and it is well maintained with excellent services, housekeeping and cordiality.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome! Very kind and sweet.
Stayed 1 night in Jun 2023

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff could not have been more friendly. Highly recommended.
Stayed 5 nights in May 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location within easy reach of motorway
Stayed 3 nights in May 2023

8/10 Good

CLAUDIO, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but 4 km from Catania Center
Stayed 1 night in May 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good but stands in a area with limited facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
The location of the hotel is excellent. The room was big and very clean and tidy. Convenient free parking. The staff was very kind and pleasant. The breakfast is perfect. Hotel 10 out of 10
Stayed 2 nights in Apr 2023

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - we loved it!
This hotel gave us a great hospitality experience. Front desk team was always helpful and full of good will. Julia was great -thank you! Hotel is well maintained, beautifully designed int an elegant way, spacious rooms, beautiful courtyard, the only point to consider is that this hotel is away from city center, in a residential neighborhood - so not mych to do within wallking distance.
Stayed 5 nights in Apr 2023

10/10 Excellent

Dafna

Stayed 4 nights in Mar 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Did not spend any time dining or walking around the hotel. Staff was very impressive, particularly Roberto. Very helpful on dining suggestions in city center.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even before our arrival we contacted the hotel to inform of a delay, and throughout our stay the staff was courteous, informative and friendly. Place is located about 12 min. Drive from the center of town, but really worth it as its large, clean, well built to enjoy its full potential. We didn't use the pool as its too cold but aside from that the property was great. Breakfast was great with a lot to choose from, everything fresh and constantly refreshed. Would definitely come back!
Stayed 2 nights in Feb 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Loved everything about this hotel except the wifi. We stayed a week and needed to work some, in addition to just wanting to watch a movie at night on the smart tv. Definitely not the most important thing, but it was frustrating that we could only get wifi in the main room and it was not very good. There was no wifi in the bedrooms and we got mixed responses when we inquired; it was weather, it was working fine (it wasn’t), reset the router, etc. For such a lovely hotel it just seems this is an amenity most are expecting to work.
Stayed 6 nights in Feb 2023
Response from Airone City Hotel on Feb 22, 2023
Dear guest, thanks for your review. We are happy that it was a grat stay. We are sorry for the experience about the wi-fi, it usually works so maybe there was a problem that we will resolve quickly. We hope to see you again. The Airone Staff.

10/10 Excellent

dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Airone City Hotel on Feb 22, 2023
Dear guest, many thanks for leaving this fantastic feedback. The Airone Staff.

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Airone City Hotel on Feb 22, 2023
Dear guest, thank you for taking the time to review our hotel. The Airone Staff

10/10 Excellent

Ayelet

Stayed 1 night in Jan 2023
Response from HOTEL AIRONE on Jan 10, 2023
Dear Guest, many thanks for your pleasant feedback. The Airone Staff

8/10 Good

Yao

Stayed 1 night in Dec 2022

10/10 Excellent

Jalil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Best room I got in Italy. Great service, water , juice, wine a bottle for you if you like. Kind people, great breakfast! I would say they need to do their check out at 12 PM and not 10 AM. 15 minutes from the city center. I would book it again if I go that way.
Stayed 2 nights in Nov 2022
Response from HOTEL AIRONE on Jan 5, 2023
Dear Guest, many thanks for your beautiful review about the most important servicies of the hotel. We are glad that you described our rooms as "the best room in Sicily". We hope to see you again. The Staff Airone

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 5 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

raymond

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 1 night in Sep 2022

8/10 Good

Salvatore, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but strange location
Stayed 3 nights in Sep 2022

10/10 Excellent

Frank

Stayed 1 night in Sep 2022

10/10 Excellent

Anthony R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

chikako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant rooms, good breakfast, and helpful staff.
Stayed 2 nights in May 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING….stop looking and enjoy a nice, elegant, brand new hotel in Catania. All the wonderful small little details are here.
Stayed 1 night in May 2022

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Large rooms, very comfortable beds, very clean, very friendly staff, good breakfast, parking, pool. Overall highly recommend! Especially for families.
Stayed 5 nights in Apr 2022