Dinner served, sushi
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Reviews of Silver Creek Lodge

3.5 out of 5
Silver Creek Lodge
1818 Mountain Ave, Canmore, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1008 reviews" "
Rating 8 - Good. 303 out of 1008 reviews" "
Rating 6 - Okay. 103 out of 1008 reviews" "
Rating 4 - Poor. 48 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the mountains out your window
Stayed 1 night in May 2024

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was great, didn’t find staff courteous or kind during check in.
Stayed 1 night in May 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but okay for one night for a place to hang your hat. Little choice for tv viewing. Bathroom sink drained very slowly (advised front desk). Grab bar would be nice for the tub, but that’s only cause I’m an old fart. 😁👍
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed too close to tv wall - cumbersome/awkward No real tv choices. But don’t get me wrong, this is a nice place!
Stayed 3 nights in May 2024

10/10 Excellent

Ruth, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is my home away from home. The rooms are great, the staff are AMAZING, and it’s perfectly located. This is where I always stay, and always will. Can’t get much better.
Stayed 1 night in May 2024

8/10 Good

V

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, homy, friendly staff, comfortable.
Stayed 2 nights in May 2024

4/10 Poor

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the mountains and the our nicely laid out room is complete with everything we needed for our stay, location is great and just 20 minutes away from downtown Banff. Cleaners may have missed dusting the wooden ledges and carpet needs deep cleaning but still a great place to stay...
Stayed 3 nights in May 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean room. Great staff.
Stayed 1 night in May 2024

10/10 Excellent

Denyce

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and cozy room. The central heater fan was constantly blowing, so I had to use the window mounted heater to offset the fan's temperature.
Stayed 3 nights in Apr 2024

8/10 Good

Priyanka

Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The two bedroom suite is well designed and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Dubravka, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen is a real full size with all appliances and utensils that you may need for the stay. Highlight for me was the amazing soaker bathtub in the bathroom, plenty of towels and individual bathrobes. Great stay and extremely clean.
Stayed 2 nights in Apr 2024

8/10 Good

Rodney

Stayed 5 nights in Apr 2024

10/10 Excellent

jeff, Beaumont

Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, the suites are beautiful and cozy. It was nice having a kitchenette with living room and the balcony with such a beautiful view of the mountains and sun shining in the evening. I cant wait to come back! Staff was friendly and helful. The warm pools/ steam room and underground parking was a nice bonus!
Stayed 2 nights in Apr 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
It’s a one bedroom suite
Stayed 1 night in Apr 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an excellent dining area
Stayed 1 night in Apr 2024

10/10 Excellent

Kendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Apr 2024

6/10 Okay

Sheldon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
When we arrived the room had a strong order of food or cooking we try to air out the room and run the bath fan, but unfortunately did not work. We eventually got use to it but could smell it again in the morning. There maybe food in the island that is the owners that's locked up I'm not sure. The thermostat on the wall was off and broken, the fridge and freezer handles felt dirty and the counters felt dirty. The place looked clean until you ran your hand over it, i won't be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very quiet Place. Absolutely.Love their steam room and they're hot tubs. Rooms were very impressive for a low end room. Lots of amenda this like full Size coffee maker. They are doing a little maintenance like painting.But I'm sure after they're done.It will be great. Would definitely stay there again.What's my wife? We thoroughly enjoyed it.
Stayed 1 night in Apr 2024

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well kept property. Highly recommended.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property many times. Is is a well run facility in an easily accessible location with direct access on and off the hiway. Front desk staff are exceptionally friendly and helpful. There is an onsite restaurant serving asian fusion and sushi. We didn’t eat there but it was very busy and from the menu, looks to have good selection and fair prices. We stayed in a 1 bedroom suite which is well laid out with a beautiful kitchen, bathroom with soaker tub, comfy chairs and sofa, and quiet bedroom. Unit 108a needs a couple of things: The 2 living room chairs, while very comfy, need replacing. The faux leather is peeling and looks shabby. Also, there is no place to directly charge a tablet or phone unless you have a charger to plug in. Some USB ports would be very helpful. Overall, another wonderful stay here, I would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hot tub and steam sauna. Room exceeded my expectations!
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Jave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property gave options to cook for yourself or GF dining. Rooms are spacious .
Stayed 1 night in Apr 2024

2/10 Terrible

Rositsa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible costumer service, very rude and not cooperative.
Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was ok. Room is in desperate need of a renovation.
Stayed 2 nights in Apr 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of great things-large room with decent sized kitchenette. Enjoyed the hot pool and steam room. Two complaints. The bed is hard and I was in a room that has an adjoining room door and you can hear everything from the other room. Thankful I brought a noise machine!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean

Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Stayed 1 night in Apr 2024

10/10 Excellent

Joshuah

Liked: Amenities, property conditions & facilities
Great tub
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly staff and good parking. Room is very nice and clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Kiana

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mary

Stayed 3 nights in Mar 2024

10/10 Excellent

Todd

Great location
Stayed 2 nights in Mar 2024

8/10 Good

Attila, St Albert

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice little property off the beaten path but close enough that most amenities are walkable if you so choose.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Always a great place to stay , walking distance to Canmore Brewing Company… only thing is they are painting and neglected to share that information
Stayed 1 night in Mar 2024

10/10 Excellent

Fairy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Silver Creek everytime we go to Banff/Canmore due to their 2-bedroom suite. It’s so convenient, and it’s only a 20-minute drive away from Banff. Parking is underground, and although it’s not the most spacious, it’s still not bad compared to other hotels we’ve stayed in the Banff area. Staff are friendly, and the suites are usually complete with all the amenities you need (kitchen, dishwasher, regular fridge, washer&dryer), that makes it convenient for families with kids. They also have a balcony on their 2-bedroom suite. The hallways and furniture are a bit dated but the room is clean, beds are comfortable. Would definitely stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance from shops and food. Room was spacious, kitchenette was great. Was not a fan of the air conditioning unit on the floor attached to the window. It was necessary as the room was fairly warm, but an eye sore and prevented me from getting fresh mountain air in my room.
Stayed 2 nights in Mar 2024