On the beach, beach massages, beach bar
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Reviews of Cabanas Maria del Mar

3 out of 5
Cabanas Maria del Mar
Av. Arq.Carlos Lazo Mz 28Lote 15-1, Super Manzana 1 Zazil-Ha Col Centro, Isla Mujeres, QROO

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1002 reviews" "
Rating 8 - Good. 419 out of 1002 reviews" "
Rating 6 - Okay. 192 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Stayed 7 nights in Apr 2024

8/10 Good

Juan

Travelled with partner
Liked: Property conditions & facilities
Staff was not freind at all except our room service lady always did a excellent job cleaning our room and with a positive attitude. Staff need to be trían on how to guve customer service to customers.
Stayed 5 nights in Apr 2024
Response from Cabanas Maria del Mar on Apr 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location with basic, no frills rooms. Rooms are very Dated but comfortable. Elvia works hard keeping rooms clean daily. Our AC and water pressure were great unlike some reviews we had read. No English channels but if no rainy days doesn’t matter. Pool is small kept clean and very pretty gardens. No noise issues. All staff was friendly and helpful. Some drawers for clothes or a shelf would be helpful for longer stays like ours. We will return to this location!
Stayed 9 nights in Apr 2024
Response from Cabanas Maria del Mar on Apr 15, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service
Great location.
Stayed 7 nights in Apr 2024
Response from Cabanas Maria del Mar on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the hotel was very close to the beach and close to the down town area
Stayed 6 nights in Apr 2024
Response from Cabanas Maria del Mar on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Courtney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner did not work and dripped water in our bed from the unit. No chairs on balcony.
Stayed 2 nights in Mar 2024
Response from Cabanas Maria del Mar on Apr 1, 2024
Thank you for your feedback. We apologize that our service did not satisfy your expectations. We will be addressing your concerns.

10/10 Excellent

Shirley

Stayed 4 nights in Mar 2024
Response from Cabanas Maria del Mar on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities
This small boutique hotel is so sweet. The grounds in the courtyard around the small backyard-style pool are so pretty with all the flowering trees. The exterior patios on each room are large and with nice wooden furniture and hammock. The inside of the rooms are very dark and plain, but this is not a resort - it's just a small quirky, legit Mexican hotel. Check in was a bit long, but I would definitely go back, and recommend, this hotel in a heartbeat. The location on one of the most beautiful beaches in the world is absolutely unbeatable...and the nearby restaurants are amazing!
Stayed 1 night in Mar 2024
Response from Cabanas Maria del Mar on Mar 26, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on one of the most beautiful beaches of the world - North Beach on Isla Mujeres. Cabanas Marias is NOT a 5-star, all inclusive resort if that is your kind of thing. However, Cabanas Maria's Nel Norte IS a very relaxing, clean, comfortable and affordable option with a great location. We come back every year and are never disappointed.
Stayed 5 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 25, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely older hotel right on the North Beach. Not super fancy….but so nice to b so close to the amazing North Beach. Has a real Mexican Caribbean feel. Beautiful gardens too. Service wasn’t perfect but was responsive. If you are looking for just a chill place to relax at a reasonable price, this is a great place
Stayed 3 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 21, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Jason

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Nothing super fancy, but worth the price and can’t beat the area for all options.
Stayed 7 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 21, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Sara

Stayed 7 nights in Mar 2024
Response from Cabanas Maria del Mar on Apr 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

berta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 5 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 17, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Cabanas Maria del Mar on Apr 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxed vibe right on Playa Norte. Free continental breakfast, and other options available, with a beautiful view of the water. Chair and umbrella rental, golf cart rental, massage, yoga, pool, beach bar all available. One block from many shops and restaurants.
Stayed 3 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 13, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

4/10 Poor

k1

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moldy smell. Dirty, loud.
Stayed 5 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 12, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

8/10 Good

Tony

Stayed 3 nights in Mar 2024
Response from Cabanas Maria del Mar on Mar 27, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and right on Playa Norte
Stayed 4 nights in Feb 2024
Response from Cabanas Maria del Mar on Mar 3, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Ann

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Have stayed at this property for the last 20 plus years. Great that it has not changed that much. However, would be nice if staff would be more personable like they used to be.
Stayed 10 nights in Feb 2024
Response from Cabanas Maria del Mar on Feb 24, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

TINA

Liked: Cleanliness
Stayed 7 nights in Feb 2024
Response from Cabanas Maria del Mar on Feb 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, attached to the finest piece of beach anywhere, this is unbeatable. We found that people all come back here, once they have found it.
Stayed 7 nights in Feb 2024
Response from Cabanas Maria del Mar on Feb 13, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

2/10 Terrible

Birtan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience
Stayed 4 nights in Jan 2024
Response from Cabanas Maria del Mar on Feb 13, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, amenities
perfect location. Easy walk to beach, restaurants, night life, ferry terminal. The hotel was quaint and clean but a bit rustic. Had some issues with bathroom plumbing that were rectified quickly by the staff....... but had no hot water for showers. Overall for the price, the location and premises were better than average
Stayed 7 nights in Jan 2024
Response from Cabanas Maria del Mar on Feb 7, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Cabanas Maria del Mar for 15 nights. Our room was impeccably clean, the property’s gardens are gorgeous and the proximity to the beach cannot be beat. The beds were very comfortable, our room was spacious and the refrigerator was a good sized bar fridge. The shower was a little weak but we managed. I highly recommend!
Stayed 15 nights in Jan 2024
Response from Cabanas Maria del Mar on Feb 7, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Garrett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024
Response from Cabanas Maria del Mar on Feb 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opened right onto the beach! Great location! Great visit!
Stayed 1 night in Jan 2024
Response from Cabanas Maria del Mar on Jan 30, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right next to the best beach. Lots of restaurants. It was great! Rented a golf cart and drove around for five hours which was super fun. Something to do on such a windy day here. Great trip!
Stayed 4 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 30, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location and perfect for two of the best restaurants on the island. The best beach area. The only problem was our shower head was so high it wet most of the bathroom to shower.
Stayed 4 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 24, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 21, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Yessica

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 19, 2024
Thank you for your feedback. We apologize that our service did not satisfy your expectations.

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens, pool, tile patios with tables and rocking chairs were very nice....Easy access to the beautiful beach and clear blue water. It was a crowded beach but the rooms were quiet. We had access to fresh water from the water color near the pool. The hotel provided beach towels, the beach lounging chairs were 450 pesos a day to rent. Complimentary breakfast -coffee, juice and toast. The staff at the hotel and restaurant where we got our breakfast were all very nice.
Stayed 4 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 14, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the outdoor areas around the pool and garden areas. The water coolers are a great service so we could refill our water bottles The staff was very very nice and helpful The Norte beach very close and kept very clean, water was beautiful and relaxing to swim in
Stayed 2 nights in Jan 2024
Response from Cabanas Maria del Mar on Jan 14, 2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Misty, Eldon

Stayed 7 nights in Dec 2023
Response from Cabanas Maria del Mar on Jan 3, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Liliana Beatriz, Richmond

Liked: Cleanliness
I was assigned to the Castle building, there is no WiFi, it is veeery noisy, you can hear the noise from everywhere. The guy who assisted me at the registration was kind of angry, sad, bad mood, I could not tell, but the way he talked to the customer was not polite. He is one of the natives from the island, however, there was a young tall guy very polite and nice when helping or responding to questions. It is a great location though.
Stayed 3 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 22, 2023
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
This is an old hotel just off the beach. The rooms are small but adequate. The little patios face a lush garden. The bathrooms have been restored. The rooms are somewhat dark but we pulled back the curtains. There is a remote for the air conditioner and a little refrigerator for drinks and left overs. Free breakfast (toast, coffee and OJ) at Buhos on the beach was all we needed. Some could walk to shopping; however, we chose to rent a golf cart to see more of the island. Periodic December rain dampened our trip somewhat. But it was good to get away.
Stayed 5 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 19, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Fernando is my friend gracias amigo
Stayed 8 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 18, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth

Stayed 7 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 15, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t Recommend
My room was so dirty. There was stuff all over the counter tops, the walls were blackened with dirt. There was debris on the bed. The room was so loud I couldn’t sleep at all. No way to lock the room from the inside, so I felt super unsafe. The garden at the property was gorgeous, and there’s sooooo much potential. They also have great beach access, but they close it at 5pm, so it feels borderline useless. This could be an amazing place if they would just clean it, get some WiFi, and work on better customer svc.
Stayed 2 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 15, 2023
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart.

2/10 Terrible

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 14, 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll strive to do better.

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Cabanas Maria del Mar on Dec 11, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Walter

Travelled with family
The room are very simple but once you get adjusted you feel lucky to be in such s wonderful place with a garden,.small pool but you can a 2 minutes walk to the beach!
Stayed 15 nights in Nov 2023
Response from Cabanas Maria del Mar on Dec 11, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Tiffany Dinelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait at the front desk area anytime we needed anything a little longer than necessary.
Stayed 5 nights in Nov 2023
Response from Cabanas Maria del Mar on Dec 8, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Georges

Close to the sound of the waves
Stayed 5 nights in Dec 2023
Response from Cabanas Maria del Mar on Dec 7, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Location near the best beach
Stayed 6 nights in Nov 2023
Response from Cabanas Maria del Mar on Dec 6, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Excellent

Juan

Stayed 3 nights in Nov 2023
Response from Cabanas Maria del Mar on Dec 6, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jose, Melrose park

Stayed 1 night in Nov 2023
Response from Cabanas Maria del Mar on Dec 6, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Cabanas Maria del Mar on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ridiculous price for so close to the superior beach in the world
Stayed 8 nights in Nov 2023
Response from Cabanas Maria del Mar on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sujey

Travelled with family
Disliked: Amenities, property conditions & facilities
The location is perfect. One step from the beach. If you’re ok with lousy wifi, poor air conditioner, and small beds, then you’re golden. Overall is was ok for the price
Stayed 2 nights in Nov 2023
Response from Cabanas Maria del Mar on Nov 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff. Could not have had a better time.
Stayed 4 nights in Nov 2023
Response from Cabanas Maria del Mar on Nov 15, 2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!