Dear PeterThank you for taking the time to review your recent stay in the Ardshiel Hotel. Our newly refurbished en-suite bathrooms have been fitted with heated towel rails to allow our guests to control the temperature. I am sorry if the noise of the other guests using the stairs disturbed your sleep. All rooms have a bedside lamp plugged into 1 of the double plug sockets next to the bed, allowing guests to use the 2nd socket for charging, there is also additional sockets around the rooms, fortunately many of our rooms also have the benefit of usb sockets.

Dear Stuart Thank you for your review and comments. Kind regards

Dear Liam, Thank you for your great review and comments. Hope we can welcome you back again sometime!Kind regards

Dear Fiona, Thank you for your wonderful review and comments. It was a pleasure getting to meet you all and we wish your Daughter all the best in her new position. Hopefully we'll see you all again soonKind regards

Dear Jim, Thank you for your fantastic review and comments. Kind regards

Dear LouisWe take all complaints and negative comments very seriously and always aim to make things right. Our house-keeping team work hard to provide a high standard of cleanliness throughout our guests rooms and public areas. I can only assume that the ‘bugs’ you refer to are the Scottish Midge, I can appreciate that these are a nuisance however it is one of the perks of being in the West Coast of Scotland with milder weather, this makes the midges happy and they don’t hold back on making themselves known to visitors. It is getting around the time of year that they disappear before they come back next season. We have been fortunate to experience slightly higher than average temperatures this year.

Thank you for taking your time to give us a post stay review score.Hope we can welcome you back again sometime!

Dear William Our basic annex rooms are approx 145 yards from Reception, we do always try to have umbrellas available for guests as we fully appreciate that the sun doesn't always shine in Campbeltown!

Dear KatherineThank you for your review and comments. We are very pleased having now completed a full refurbishment of all en-suite bathrooms in the Ardshiel Hotel. I'll be sure to share your great comments with all of our team. We look forward to welcoming you back the next time you are in CampbeltownKind regards

Hello, thank you for your comments. Feedback from guests is much appreciated.

Thank you for your review. We are continuing to make improvements to our rooms and facilities.

Thank you for your positive comments on our staff. I am sorry you felt the shower was not to the standard of the rest of the room, your feedback is appreciated as it gives us the opportunity to see where we can improve and this will be looked at. I hope you will be able to stay with us again.

Thank you for you feedback it is greatly appreciated. We look forward to welcoming you back in the future.

We are glad you enjoyed your stay with us and look forward to welcoming you back to Ardshiel Hotel.

Thank you for your review.

Hello Brian Thank you for taking time to give us a review. We really do appreciate it. Kind Regards Amanda

Thank you for your comments. we are glad you enjoyed your stay with us.

Thank you for your review. We hope you will choose the Ardshiel Hotel for any future visits to Cambpeltown

Hello Gordon, Thank you for taking time to review our hotel. We really appreciate all customer feedback and it always nice to read we are getting things right! I hope you enjoyed your time in Campbeltown and look forward to welcoming you back again soon. Kind Regards Amanda

Thank you for your comments. We look forward to welcoming to the Ardshiel Hotel in the future.

Thank you for your comments. We're glad you had an enjoyable stay and hope you will choose Ardshiel next time you visit Campbeltown.

Thank you for your comments. If you choose to stay with us again please mention on your booking you would like rooms together and we will do our best to allocate rooms which are closer together, subject to availability.

Hello Jim Thank you for your feedback. We really appreciate our guests taking time to do so. Hope to welcome you back again soon. Kind Regards Amanda

Hello, Thank you so much for taking time to give review us. We really appreciate your feedback. I hope we can welcome you back again sometime! Kind Regards Amanda

Thank you kindly for giving us a review. I hope we can welcome you back again soon. Kind Regards Amanda

Hello and thank you for your review. Since you have left we have arranged for the blind cord to be replaced. We appreciate your feedback, without this information we wouldn't be able to correct any faults. I hope we can welcome you back again soon or for Gintyre 2020! Kind Regards Amanda Amanda

Hello Allan, Thank you for taking time for your review and feedback. We rely on customer feedback to make improvements and are very grateful for this. We will certinaly take your comments on board and look at replacing our doors during our future upgrades. Kind Regards Amanda

Thank you for your comments. We look forward to welcoming you to Ardshiel Hotel in the future. Why not check our Facebook page for our Friday Dram Club which we hold on the first Friday of every month.

Thank you for taking time to give us a review. I hope we can welcome you back again soon. Kind Regards

Thank you for your comments. We are glad you enjoyed your stay with us and hope you choose Ardshiel Hotel for any future visits to Campbeltown.

Hello Margaret, Thank you for the great review and comments. I hope we can welcome you back again soon. Kind Regards

Thank you for taking the time to leave a review. We look forward to seeing you again soon.

Thank you for taking the time to leave a review. We look forward to seeing you again soon.

Good Afternoon Mandy, We are sorry you were a little disappointed with your stay.

Hello Donnie Thank you for taking time to give us a great review. I am glad we could help you both. Hope you enjoyed the rest of your trip. Kind Regards Amanda

Hello I am sorry you were not happy with your stay. This isn't how I want any new or returning guest to feel. I would appreciate if you can contact me directly to give further information so that I can work on fixing or errors. Kind Regards Amanda

Dear YoshifumiThank you for your review and comments. The Ardshiel was built in 1877, we are very lucky to have many of the original features still in place and we have continued to modernise the facilities including most recently having full refurbished all of our en suite bathrooms in the Ardshiel Hotel.

Good morning I am sorry you felt the need to give us such a poor review and rating. I am assuming you are referring to our accommodation in our annex. This additional accommodation allows us to offer a cheaper alternative to the cost of rooms in our main hotel whilst giving customers the full use of our facilities in the main hotel. The rooms are advertised online as basic annex rooms with pictures of the outside of the building and some internal pictures. This information is also shown on your booking confirmation and advised at time of booking. Kind Regards Amanda

Thank you for taking time to post your comments. We hope you choose Ardshiel Hotel for any future stays in Campbeltown.