2/10 Terrible
Keri F.
Aug 26, 2023
Disliked: Cleanliness
VRBO is awful
This is the worst short term, rental host I have ever dealt with. No communication no check-in instructions. He did not respond to any of my messages. 3 PM on the day of check-in I decided to call it VRBO. After being on the phone for three hours, I finally got a hold of the host. He gave me the number to the property manager to get check-in instructions from. The property manager said there were guests staying in the home and that it wasn’t available. I called VRBO back to advise them of the situation and to get a refund. It’s been almost a week and I’ve gotten no confirmation from Vrbo of the cancellation or my refund. I will never book with Vrbo again. This host is inapt and irresponsible. He really should look for another line of work. Zero stars.
Keri F.
Stayed 4 nights in Aug 2023