All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Lorraine, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Excellent staff. Breakfast is super. Highly recommended.
Raymond
Stayed 1 night in Mar 2024
Response from Reshma on Mar 8, 2024
Dear Raymond, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dear Chris, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dated rooms not really clean dusty drawers and facility was under maintenance
Elevator was finicky
Pool was not open for our stay
Expensive****
Naveed
Stayed 2 nights in Feb 2024
Response from Reshma on Feb 26, 2024
Dear Naveed, thank you for taking the time to share your feedback with us. I'm sorry to hear that your stay with us was not up to the standard we aim to provide for all of our guests. I have shared this feedback with our housekeeping manager and our Engineering manager who will look into it. I hope you choose to stay with us again and give us another opportunity to show you what a stay at our hotel should be like.
Dear Jami Lyn,Thank you for sharing your feedback with us. I'm happy to hear you enjoyed your stay and hope you choose to stay with us again.
4/10 Poor
Vandana
Travelled with group
Dec 29, 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I had made reservations for 4 people. They did not have the pull out bed made and when I asked why they told me that I am supposed to make it myself. I informed them that this was never ever required in any other hotels that I had stayed in. The recepetionist told me they would get it done but it never happened. Enough blankets or amenities were not provided for 4 people.
Vandana
Stayed 1 night in Oct 2023
2/10 Terrible
Myran
Dec 27, 2023
Myran
Stayed 1 night in Dec 2023
Response from Reshma on Dec 28, 2023
Dear Myran, Thank you for taking the time to share your feedback with us. I'm sorry to hear that your stay with us was not up to the standard we aim to provide for all of our guests. I hope you choose to stay with us again and give us another opportunity to show you what a stay at our hotel should be like.
Dear Eva,Thank you for sharing your feedback with us. I'm happy to see you enjoyed your stay and found our staff helpful. I hope you choose to stay with us again should your travels bring you back to the area.
Perhaps the most friendly front desk staff ever! Was in for 3 days on Business this week and was amazed at the service. Even in midst of remodel, property was spotless and restaurant top notch.
CHRISTINE
Stayed 3 nights in Dec 2023
Response from Reshma on Dec 8, 2023
Dear Christine, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dear Shawn, Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.
6/10 Okay
SHWETA
Business traveller
Nov 1, 2023
SHWETA
Stayed 2 nights in Oct 2023
Response from Reshma on Nov 2, 2023
Dear Shweta,Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.
Dear Joshua,Thank you for sharing your feedback with us. I'm happy to hear you had a positive experience with our staff. I hope you choose to stay with us again should your travels bring you back to the area.
Dear Joshua, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Sandy
Oct 11, 2023
Fire pit, pool table, swimminng pool, deck and sauna, breakfast...ice cap bar and lots of room to roam around. Rooms were spacious and up todate
Sandy
Stayed 3 nights in Oct 2023
Response from Reshma on Oct 11, 2023
Dear Sandy, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
8/10 Good
Mary
Oct 11, 2023
Mary
Stayed 1 night in Oct 2023
Response from Reshma on Nov 2, 2023
Dear Mary, Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.
10/10 Excellent
FRANCISCO, Sunrise
Oct 8, 2023
FRANCISCO
Stayed 1 night in Oct 2023
Response from Reshma on Nov 2, 2023
Dear Francisco, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Really comfortable. Friendly, helpful staff. Good facilities. Good value for money. Handy for airport. Would definitely go there again.
Caroline
Stayed 2 nights in Sep 2023
Response from Reshma on Sep 21, 2023
Dear Caroline, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Maylin
Sep 13, 2023
Maylin
Stayed 1 night in Sep 2023
Response from Reshma on Oct 11, 2023
Dear Maylin, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dear Sir/Madam, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Great food and great staff, super clean hotel. We will stay again sometime.
Verified traveller
Stayed 1 night in Aug 2023
Response from Reshma on Sep 4, 2023
Dear Sir/Madam, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dear Nissim,Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.
Thank you for taking the time to provide your feedback. So happy to see you enjoyed your stay!
6/10 Okay
James
Aug 31, 2023
James
Stayed 1 night in Aug 2023
Response from Dominique on Sep 22, 2023
Dear James,Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.
Looked fairly new still , room in good shape , bed was amazing
george
Stayed 1 night in Aug 2023
Response from Reshma on Aug 28, 2023
Dear George, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Reception could be friendlier.and lighting in room could be better. Other than that easy airport hotel did what it said. No more, no less.
Beverley
Stayed 2 nights in Aug 2023
Response from Dominique on Aug 25, 2023
Dear Beverley,Thank you for taking the time to share your feedback with us. We appreciate the opportunity to improve our rooms and the service of our staff. I hope you choose to stay with us again should your travels bring you back to the area.
10/10 Excellent
Josh
Aug 20, 2023
Josh
Stayed 1 night in Aug 2023
Response from Matthew on Sep 10, 2023
Thank you for your review. I am happy to see you enjoyed your stay!
Dear Ruby, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
8/10 Good
Devin
Aug 17, 2023
Devin
Stayed 5 nights in Aug 2023
Response from Matthew on Sep 10, 2023
Thank you for choosing to stay with us! We hope to see you again.
The suite we stayed in was wonderful and our room overlooked a golf course and the airport which gave us great views. Staff were very helpful and courteous. We had a great holiday stay!
Judy
Stayed 3 nights in Aug 2023
Response from Matthew on Aug 14, 2023
I am happy to hear you enjoyed your stay and will pass along your kind remarks to the staff. We hope to see you again in the future!
Property was extremely clean and updated. We had a one bedroom suite and it had a full size fridge and a hot plate.
Beverly
Stayed 1 night in Aug 2023
Response from Dominique on Aug 12, 2023
Dear Beverly,Thank you for taking the time to share your feedback. I'm happy to hear you enjoyed your stay. Should your travels bring you back to the area, I hope you choose to stay with us again.
It’s awesome and superb staff. I really recommend to all my friends in Vancouver. Thanks again guys.
Vincent
Stayed 2 nights in Aug 2023
Response from Reshma on Aug 9, 2023
Dear Vincent, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Every time we stay here - service, staff, facility is top notch. Consistency and high levels of cleanliness, friendliness, service, every effort is made to assist. Location is great. Free parking is great. Safety and security. Modern and updated all the time. Home away from Home.
Francisco
Stayed 1 night in Jul 2023
Response from Reshma on Jul 31, 2023
Dear Francisco, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Randy
Jul 24, 2023
Randy
Stayed 1 night in Jul 2023
Response from Matthew on Aug 13, 2023
Thank you for choosing to stay with us! It was a pleasure to host you and we look forward to seeing you again in the future!
Dear John,Thank you for sharing your feedback with us. I'm happy to hear you enjoyed your stay and I hope you choose to stay with us again should your travels bring you back to the area.
Dear Pamela, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Leizel
Jul 5, 2023
Leizel
Stayed 1 night in Jul 2023
Response from Reshma on Jul 31, 2023
Dear Leizel, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
2/10 Terrible
Colin
Travelled with family and small children
Jul 5, 2023
Liked: Cleanliness
Disliked: Staff & service
The hotel itself wasn't bad but my vehicle had the catalytic converter cut off of it in the middle of the night. Hotel staff didn't help solve anything and didn't offer any sort of compensation for having this happen on their property.
Colin
Stayed 2 nights in Jun 2023
Response from Reshma on Jul 5, 2023
Dear Colin,Thank you for letting us know about your experience while staying with us. Our hotel will assist the local authorities in any manner possible to help investigate this incident at their request. While although we do not see this happen often at our hotel, it is unfortunately becoming more common in larger centers and I completely understand the frustration of having to spend the time and money dealing with this situation in the morning.
Dear Fanny, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
Dear John, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Hetal
Jun 27, 2023
Hetal
Stayed 2 nights in Jun 2023
Response from Dominique on Jun 28, 2023
Dear Hetal,Thank you for taking the time to share your feedback with us. I'm glad you enjoyed your stay and I hope you choose to stay with us again should your travels bring you back to the area.
Dear Peter, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
10/10 Excellent
Marisa
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
We always stay here when we visit the calgary zoo as a family. The suites are wonderful because its like a little apartment! The pool is warm water and there are large windows so its nice and bright, it feels like you are outdoors. The breakfast included is amazing - great options, including an iced coffee bar! Staff is wonderful and service is great. Ample parking around the entire hotel and there is a restaurant inside the ajoining hotel thats tasty too!
Marisa
Stayed 1 night in Jun 2023
Response from Dominique on Jun 20, 2023
Dear Marisa,Thank you for taking the time to provide your feedback to us. I'm happy to hear that you enjoyed your stay and loved the amenities we have on site. We look forward to hosting you again the next time you and your family are back to see the Calgary zoo.
Dear Lynn,Thank you for taking the time to share your feedback with us. I'm happy to hear that you enjoyed your stay at our property. I hope you choose to stay with us again should your travels bring you back to the area.
Nice room, spacious, staffs are very friendly and helpful
Erin
Stayed 1 night in Jun 2023
Response from Dominique on Jun 17, 2023
Dear Erin,Thank you for taking the time to provide your feedback to us. I'm glad that enjoyed your stay and had a positive experience with our staff. I hope you choose to stay with us again should your travels bring you back to the area.
Dear Peter,Thank you for taking the time to share your feedback with us. I'm glad you enjoyed your stay and look forward to seeing you again the next time your travels bring you back to the area.
10/10 Excellent
Pamela
May 25, 2023
Pamela
Stayed 1 night in May 2023
Response from Reshma on May 26, 2023
Thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
6/10 Okay
Verified traveller
Business traveller
May 12, 2023
Liked: Staff & service, room comfort
Nice hotel, the ironing board and iron were disgusting. I ruined a shirt with the dirty iron.
Verified traveller
Stayed 1 night in May 2023
Response from Dominique on May 13, 2023
Dear Anonymous,Thank you for taking the time to share your feedback with us. I'm sorry to hear that your stay with us was not up to the standard we aim to provide for all of our guests. I appreciate you letting us know that the iron and ironing board in the room was not clean. I have shared this feedback with our housekeeping manager who will look into replacing them. I hope you choose to stay with us again and give us another opportunity to show you what a stay at our hotel should be like.
This Hotel has spacious rooms that are very comfortable. Breakfast is great and it’s only 10 minutes to the airport. Convenient shuttle service is a bonus.
Daniel
Stayed 1 night in Apr 2023
Response from Reshma on Apr 17, 2023
Thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!
We had an amazing stay, the room was great and the staff was stellar. We’ll definitely be back!
The gym and breakfast are also amazing.
Tamara
Stayed 4 nights in Apr 2023
Response from Dominique on Apr 12, 2023
Dear Tamara,Thank you for taking the time to review our hotel. I'm glad to hear you had a great stay. We look forward to seeing you again the next time your travels bring you back to the area.