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Reviews of Hyatt Place Calgary Airport

3 out of 5
Hyatt Place Calgary Airport
10 aero Crescent NE, Calgary, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 958 out of 1657 reviews" "
Rating 8 - Good. 396 out of 1657 reviews" "
Rating 6 - Okay. 148 out of 1657 reviews" "
Rating 4 - Poor. 77 out of 1657 reviews" "
Rating 2 - Terrible. 78 out of 1657 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harneet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 2 nights in May 2024

10/10 Excellent

Sanghee, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
exellent
Stayed 1 night in May 2024

6/10 Okay

Noureen

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge was not working and unplugged No microwave in the room Even though at the time of booking it said there will be one
Stayed 1 night in May 2024

8/10 Good

Darryl lawrence

Good location. Breakfast was alful
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in May 2024

8/10 Good

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel, just a bit far from dining options. Nice and close to the airport however. There is limited parking. The free breakfast was ok, always a challenge with so many people serving themselves to keep things nice and clean. Outside there was a lot of garbage in the area.
Stayed 2 nights in May 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included and very accommodating staff
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're delighted that you enjoyed our breakfast offerings and found our staff accommodating. Our restaurant team works hard to provide a variety of delicious options to start your day off right. Your kind words are greatly appreciated and we hope to see you again soon!Warm regards,Hyatt Place Calgary Airport

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Easy spot to stay near airport and great price
Stayed 1 night in May 2024

10/10 Excellent

Kidane, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment and safe
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're pleased you enjoyed our cool and safe environment. We hope you had the chance to use our complimentary shuttle service, which makes traveling to and from the airport a breeze. We look forward to welcoming you back for another enjoyable stay.Best regards,Hyatt Place Calgary Airport

8/10 Good

RAY, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities
Only thing that wasn’t good was shower (low pressure) everything else was fine. Nothing over the top nothing bad.
Stayed 4 nights in May 2024
Response from - on May 21, 2024
Thank you for sharing your feedback with us! We're glad to hear that you found everything except the shower to be satisfactory during your stay. We apologize for any inconvenience caused by the low water pressure, and we'll address this issue promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your business and hope to welcome you back for an even better stay next time. Warm regards, Hyatt Place Calgary Airport

10/10 Excellent

Barbara June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently close to the airport Clean and friendly
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're pleased to learn that you found our location close to the airport convenient for your travels and that you enjoyed the cleanliness and friendliness of our hotel. Providing a welcoming environment and top-notch service is our priority at Hyatt Place Calgary Airport. Your positive feedback motivates us to continue delivering exceptional experiences. We can't wait to host you again soon!Warm regards,Hyatt Place Calgary Airport

10/10 Excellent

Songpon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new hotel, everything is amazing
Stayed 1 night in May 2024
Response from - on May 21, 2024
Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your stay at Hyatt Place Calgary Airport. Our team takes pride in ensuring that every aspect of your experience exceeds expectations, from our clean and well-appointed rooms to our attentive service. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future. Warm regards, Hyatt Place Calgary Airport.

6/10 Okay

Glenda

Liked: Cleanliness, staff & service
Good customer service.
Stayed 1 night in Mar 2024
Response from - on May 21, 2024
Thank you for your feedback and rating. We’re pleased to hear that you found our customer service to be good. Our front desk staff strives to provide warm and welcoming experiences for all our guests. We’re constantly working to improve and hope to exceed your expectations on your next visit. If you have any specific suggestions for improvement, we’d love to hear them. Safe travels, and we hope to see you again soon.Best regards,Hyatt Place Calgary Airport

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're thrilled to hear about your positive experience at Hyatt Place Calgary Airport. Our team works hard to ensure every guest feels welcomed and valued from check-in to check-out. If there's anything more we can do to make your stay even better, please let us know. Looking forward to welcoming you back soon! Warm regards, Hyatt Place Calgary Airport

10/10 Excellent

Waqar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean. had a great experience. very convenient location. close to airport and lot of attractions and shopping
Stayed 1 night in May 2024
Response from - on May 21, 2024
We’re thrilled you had a great experience and found our hotel safe, clean, and conveniently located near the airport and local attractions. Your positive feedback is very encouraging for our team, who are dedicated to providing top-notch service and a comfortable stay for all our guests. We hope to have the pleasure of hosting you again in the future.Sincerely,Hyatt Place Calgary Airport

4/10 Poor

Rignesh

Travelled with family
Average service and facilities. I can’t prefer next time
Stayed 1 night in May 2024
Response from - on May 21, 2024
Thank you for sharing your feedback with us. We're sorry to hear that we did not meet your expectations during your recent visit. We aim to provide superior service and facilities to all our guests, and we apologize for any disappointment you experienced. Your comments will be shared with our team to ensure we address any areas needing improvement. We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying stay. Warm regards, Hyatt Place Calgary Airport.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff.
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're delighted to hear that you found our staff to be friendly and professional! Providing exceptional service is at the heart of what we do, and it's fantastic to know that our efforts made your stay memorable. Your feedback encourages us to continue delivering outstanding experiences to all our guests. We can't wait to welcome you back to Hyatt Place Calgary Airport soon. Best regards, Hyatt Place Calgary Airport

10/10 Excellent

Zarna Alpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking slots too small
Stayed 4 nights in May 2024
Response from - on May 21, 2024
We understand your concern about parking slot size and apologize for any inconvenience caused. Please note that the parking spots in the back are oversized for larger vehicles, and we hope this option better accommodates your needs in the future. Your feedback is valuable, and we'll take it into account as we strive to enhance our guests' experience. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back soon! Warm regards, Hyatt Place Calgary Airport.

8/10 Good

Fabio Oliveira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in May 2024
Response from - on May 21, 2024
Thank you for taking the time to rate us! We're thrilled to see you had a positive experience during your stay. Our team works hard to ensure all guests feel welcome and comfortable. Should you have any specific feedback or suggestions for improvement, we're always eager to listen. Looking forward to welcoming you back soon! Warm regards, Hyatt Place Calgary Airport.

10/10 Excellent

John

Travelled with group
We had a nice night at the Hyatt before an early morning flight. Staff were great. Bar and restaurant came in handy for tired travelers.
Stayed 1 night in May 2024
Response from - on May 21, 2024
Thank you for choosing Hyatt Place Calgary Airport for your pre-flight stay! We're thrilled to hear you enjoyed your night with us and found our staff to be great. Our team takes pride in delivering exceptional service to our guests, and it's wonderful to know we hit the mark with you. It's fantastic that you found our bar and restaurant convenient for tired travelers like yourself. We appreciate your kind words and hope to welcome you back soon for another seamless stay before your next journey. Safe travels! Hyatt Place Calgary Airport.

10/10 Excellent

chantelle, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and very clean quiet place to stay
Stayed 1 night in May 2024
Response from - on May 13, 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our staff helpful and enjoyed the serene ambiance of our hotel. We strive to maintain a clean and peaceful environment for all our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Hyatt Place Calgary Airport

4/10 Poor

Candace

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The bathroom was quite dirty with pink scum around the shower, and when you shower the bathroom turns into one big lake. We were turned away from kitchen service as they were 45mins until close and already started their closing duties. Our A/C nor fan function worked, although trying to message the hotel we were stuck sleeping in 24 degree heat with a 1.5yr old baby - windows don't open. Firm supportive beds with awful pillows - bring your own pillow! Hotel restaurant/bar food was mediocre and small portions considering the significant price. Convenient airport shuttle every 30minutes, and really good continental breakfast. Front desk, Eric, was very helpful for any/all services!
Stayed 1 night in May 2024

2/10 Terrible

Akash

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from - on May 13, 2024
Thank you for sharing your feedback with us. We regret to hear about your disappointing experience. Your satisfaction is our priority, and we apologize for any shortcomings you encountered during your stay. We are committed to providing exceptional service and will address your concerns to ensure improvements are made. Sincerely, Hyatt Place Calgary Airport.

10/10 Excellent

Gerald, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at this awesome hotel. Staff at front desk and the shuttle drivers are exceptional. The free hot buffet breakfast is very good with plenty of choices . Love it here and we plan another visit next week prior to our flight the next day
Stayed 1 night in May 2024
Response from - on May 13, 2024
Thank you for sharing your wonderful feedback about Hyatt Place Calgary Airport. We're thrilled that you've chosen to stay with us repeatedly and have consistently enjoyed our hospitality. Your appreciation for our breakfast offerings and attentive staff means a lot to us. We eagerly await your return next week for another enjoyable experience.Best regards, Hyatt Place Calgary Airport

6/10 Okay

Candace

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from - on May 21, 2024
We're sorry to hear that your experience fell short of expectations. Providing clean and comfortable accommodations is our priority, and we regret any issues you encountered. Your feedback is invaluable as we strive to make improvements. Thank you for choosing Hyatt Place Calgary Airport, and we hope to have another chance to exceed your expectations in the future.Best regards,Hyatt Place Calgary Airport

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stuffy and had to have the system fan on constantly. It made for a poor sleep.
Stayed 3 nights in May 2024
Response from - on May 13, 2024
We're grateful for your review and apologize for the inconvenience regarding the room's ventilation system. Your input guides our efforts to provide excellent service, and we'll work diligently to improve. Warm regards, Hyatt Place Calgary Airport

10/10 Excellent

Humaira

Liked: Property conditions & facilities
It is in the middle of nowhere so little away from main food places, otherwise hotel is nice and clean and exceptional customer service!
Stayed 1 night in May 2024
Response from - on May 13, 2024
While we're pleased you found our hotel nice and clean, we understand your feedback about the location. Rest assured, we're constantly working to improve our guests' experience. We hope to have the pleasure of welcoming you back soon! Warm regards, Hyatt Place Calgary Airport.

10/10 Excellent

Gordana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, amazing breakfast and friendly staff
Stayed 1 night in May 2024
Response from - on May 13, 2024
We're thrilled that you found our hotel wonderful and our breakfast amazing. Your satisfaction is our priority, and we can't wait to exceed your expectations on your next visit. Warm regards, Hyatt Place Calgary Airport

6/10 Okay

Udit

Liked: Cleanliness, staff & service
Nice place to stay.
Stayed 3 nights in May 2024
Response from - on May 13, 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We're pleased to hear you found our hotel to be a pleasant place to stay. If there's anything specific you enjoyed or any areas you feel we could improve upon, please let us know. We value your feedback. Warm regards, Hyatt Place Calgary Airport.

10/10 Excellent

Deborha, Whitehorse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and newer, quiet location and near the airport
Stayed 1 night in May 2024
Response from Sim on May 6, 2024
Dear Deborha,"We're thrilled to hear that you appreciated our clean and newer facilities, as well as our quiet location near the airport. Providing a peaceful and convenient stay for our guests is always our priority. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon!"Best Regards,Hyatt Place Calgary Airport

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and friendly and efficient service.
Stayed 2 nights in May 2024
Response from - on May 6, 2024
We're absolutely delighted to hear that your stay with us was marked by cleanliness, comfort, and friendly service. Your satisfaction is our greatest reward, and we're thrilled to have exceeded your expectations. As we strive for excellence in all aspects of hospitality, your feedback motivates us to keep raising the bar. We can't wait to have the pleasure of serving you again. Warmest regards, Hyatt Place Calgary Airport

6/10 Okay

Chris

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Its decent on the surface but everything seems worn and aged. Stuff is visibly left broken all throughout. For example there is a broken bench with a sign on it, or a missing mirror from the wall. It was cheap to stay there I guess. Probably wont go back.
Stayed 1 night in May 2024
Response from Sim on May 6, 2024
Dear Chris,"We truly appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused by the worn and aged appearance of some of our facilities. Your comments are invaluable as they help us identify areas for improvement. Please rest assured that we are addressing the issues you mentioned to enhance the overall guest experience. We hope you'll consider giving us another chance in the future to exceed your expectations. Thank you for staying with us."

10/10 Excellent

Robert, Bell Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from - on May 6, 2024
We're delighted that you enjoyed your stay with us! Your satisfaction is our utmost priority, and we're pleased to have met your expectations. Our team strives to provide a memorable experience for all our guests, and we're happy to hear we achieved that for you. We look forward to your next visit. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Sharon

Stayed 1 night in May 2024

8/10 Good

Brenda C

Stayed 1 night in May 2024

10/10 Excellent

FRANS ERIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous large rooms with separate living area.
Stayed 1 night in May 2024
Response from - on May 6, 2024
We're overjoyed to hear you found our rooms spacious and accommodating! Your comfort is our priority. Looking forward to welcoming you back soon. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from - on May 6, 2024
Thank you for awarding us with a flawless rating! We're delighted to hear that everything about your stay was to your satisfaction. Our team takes great pride in delivering top-notch hospitality, and it's wonderful to know that our efforts have made your visit memorable. We appreciate your feedback and look forward to hosting you again soon. Warm Regards, Hyatt Place Calgary Airport

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from - on May 5, 2024
Thank you for taking the time to leave us a 5-star review! We're thrilled that you enjoyed your stay with us. Your kind words motivate us to maintain our high standards. We can't wait to welcome you back for another fantastic stay. Best regards, Hyatt Place Calgary Airport

10/10 Excellent

silian, Red Deer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new, clean and modern design. It is close to airport. The shuttle bus is pretty convenient. We really like it. Hotel staff were efficient and friendly. The breakfast doesn’t have a lots of choices, but for guest who stay only one night is all right.
Stayed 1 night in Apr 2024
Response from - on May 6, 2024
Thank you for taking the time to share your wonderful feedback. We're thrilled that you enjoyed our clean, modern hotel and found our shuttle service convenient. It's great to hear that our staff provided efficient and friendly service throughout your stay. Your comment about the breakfast options is duly noted, and we'll strive to improve. We can't wait to host you again! Sincerely, Hyatt Place Calgary Airport

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite
Stayed 1 night in Apr 2024
Response from - on May 6, 2024
We're thrilled to hear you had a serene stay at Hyatt Place Calgary Airport. Your feedback on cleanliness and tranquility is much appreciated. Next time, let us exceed your expectations with our top-notch check-in service. Safe travels, and we hope to welcome you back soon. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from - on May 5, 2024
Thank you for taking the time to share your experience! We're delighted to hear that you found our hotel very clean. At Hyatt Place Calgary Airport, we take pride in maintaining high cleanliness standards to ensure a comfortable stay for all our guests. We look forward to welcoming you back soon. Sincerely, Hyatt Place Calgary Airport

8/10 Good

Mildred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024
Response from - on May 5, 2024
Greetings from Hyatt Place Calgary Airport! We're thrilled to receive your review and appreciate your acknowledgment of our excellent service. We strive to exceed expectations in all aspects of your stay. Next time, be sure to indulge in our complimentary breakfast spread to enhance your experience further. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Edward White

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed going and returning to airport. It was perfect and worth the money.
Stayed 1 night in Apr 2024
Response from - on May 6, 2024
Thank you for sharing your experience with us! We're delighted to hear that your stays with us were perfect and worth every dollar. At Hyatt Place Calgary Airport, we strive to make each guest's visit memorable, and it's wonderful to know we succeeded with yours. We look forward to your return for more exceptional hospitality. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Azhar, Edmonton

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Mar 2024
Response from - on May 5, 2024
Greetings from Hyatt Place Calgary Airport! We appreciate your perfect rating! We're thrilled you had a satisfactory stay with us. Looking forward to welcoming you back soon. Sincerely,Hyatt Place Calgary Airport.

10/10 Excellent

Watts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our trip out.
Stayed 1 night in Apr 2024
Response from - on May 6, 2024
We're thrilled to hear you had a fantastic stay with us. Your satisfaction is our top priority. We appreciate your kind feedback and hope to welcome you back soon. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from - on May 5, 2024
Thank you for choosing Hyatt Place Calgary Airport for your recent stay! We're thrilled to hear you had a perfect experience. Our breakfast selection is carefully curated to ensure a delightful start to your day. We look forward to welcoming you back soon. Sincerely, Hyatt Place Calgary Airport

10/10 Excellent

aziz

Liked: Staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024
Response from s on Apr 22, 2024
"Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest experience is top-notch. We look forward to welcoming you back for another exceptional stay in the future!"

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from s on Apr 22, 2024
Thank you for your review, Will! We're pleased to see that you had a positive experience overall. If there are any specific areas where we can improve and earn that fifth star next time, please feel free to share your feedback with us. We look forward to the opportunity to welcome you back for an even better stay!

10/10 Excellent

VAENKEO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, breakfast was good, staff was friendly.
Stayed 2 nights in Apr 2024
Response from s on Apr 22, 2024
"Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest experience is top-notch. We look forward to welcoming you back for another exceptional stay in the future!"