Hello, Srinivas. Thank you so much for your time to share your feedback about your stay at Homewood Suites by Hilton, Calgary Downtown. We are glad to hear that you had great stay with us and that all the amenities in the hotel fit your needs, while staying with us. We apologize for the pool area being not cleaned, we will take this into account as a n area for improvement! If there is anything you would like to share about your stay with us, please do not hesitate to reach out at any time at your convenience.We are looking forward to welcoming you here with us for the next time you will choose Calgary as your travel destination!

Hello, Sarah. Thank you for your time to share your experience about your stay at Homewood Suited by Hilton Calgary Downtown. We are so sorry to hear that your experience with us was not perfect. Your review will not be left unnoticeable on this matter and we are thrilled to hear from our guests for any areas of the improvements. Therefore, if you would like to share with us something more about the breakfast options for example or anything else on this matter, we would love to hear. We are looking froward to welcoming you with us at the property again, next time you will be travelling in Calgary and looking forward to hearing from you at any time at your convenience. Thank you in advance!

Hello, Jide. Thank you so much for your time to share your experience about the stay with us at Homewood by Hilton Calgary Downtown! We are getting close to the spring time and therefore for the deep cleaning time! Thank you in any case for brining this to our attention, we will use your feedback to continue to look for ways to improve in this area. Thank you for choosing our location for your stay in Calgary and we are looking forward to welcoming you with us again!

Hello, Melissa. Thank you for your time to share your thoughts about your stay with Homewood Suited by Hilton Calgary Downtown. We are always happy to see our guests coming back for their trip to Calgary! We will see you soon with us and wish a great day and safe travels!

Hello, Andras. Thank you for your time to share your experience with Homewood Suites by Hilton Calgary Downtown. We are happy to make our guest's better and looking forward for areas to improve to make your stay 5 out of 5 every time. Therefore, we would love to hear about your breakfast experience and if there is something we could add to the menu to match everyone's tastes! We are looking forward to hearing from you at any time. Next time you will be travelling to Calgary, we would love to welcome you here with us. Have a wonderful day!

Hello, Amey. Your time to share your experience about your stay in Homewood Suites by Hilton Calgary downtown is very much appreciated. We are looking forward to welcoming you with us again at anytime you decide to visit Calgary! We wish you a great day and safe travels.

Thank you Madison for your review! We hope you join us again in the future!

Thank you for your review Maricris! We are glad you enjoyed your stay with us at Homewood Suites and we hope to see you again soon!

Thank you for your review Lynn! We are working with the community to help improve the area but our hotel tries to add security with locked doors that can be accessed with guest cards and security patrols. Otherwise, we are glad you enjoyed you stay with us and provided ways that we could improve your experience!

Thank you for your review Mikayla! We hope you stay with us in the future and we can make your stay even better!

Hello Yong, thank you for your reply! We hope to see you again in the future!

Hello, Neeltje! Thank you so much for such detailed review you left and for your time to share your experience with us! We are happy to hear that you had a great stay with us at Homewood Suited by Hilton, Calgary Downtown. We are always here to make our guests' experience better. Therefore, we appreciate your consideration about the signs for the elevators. We would love to welcome you with us again, when you will be travelling to Calgary next time, and thank you so much for choosing us for your stay!

Hello, Sinan! Thank you so much for your time to share your experience with us about your stay. We are sorry to hear that the parking fee was a surprise for you, there is an explanation about it. Parking lot in downtown area is a highly valuable commodity. Our fee is currently the lowest rate in downtown are for the heated parking lot underground. We are glad to hear that you had a lovely experience during your stay with us at Homewood Suites by Hilton Calgary Downton. We would love to see you coming back when you will be travelling next time and excited to welcome you again!

Hello, Shawn!Thank you for your time to rate your experience here with us at the Homewood Suites by Hilton in Calgary Downtown. However, as we might see, you stay with us was not that great. We would love to hear from you if there is anything during your stay went wrong, that we can work on to make your next time with us enjoyable and perfect!Please, do not hesitate to reach out to us to share you thoughts about your stay! We are looking forward to welcome you here with us again, when you will be traveling next time to Calgary. Take care!

Hello, Todd! We are so sorry to see that your stay with us here at Homewood Suites by Hilton, Calgary Downtown was not pleasant. We are always here to hear our guests' experience and see what areas could be improved to make the stay here with us perfect and enjoyable! Therefore, we would love to hear from you, Todd. You can always reach to us without hesitation at anytime to share what during your stay went wrong. We would love to welcome you next time with us, when you will be travelling to Calgary!We are looking forward to hear from you, take care!

Thank you so much for the feedback, Carla. Unfortunately, the issue of the vulnerable population is a complex and ongoing challenge in our community. While we strive to maintain a secure and welcoming environment for our guests, we acknowledge that occasional encounters with vulnerable population can occur in the vicinity of our hotel. Thank you once again for sharing your experience during your stay at Homewood Suites by Hilton. We are looking forward to welcome you again with us!

Thank you for the feedback John! We are glad to hear that your stay with us was enjoyable. Thank you for choosing Homewood Suites by Hilton and we are looking forward to seeing you again.

Hello, Brandon. We are sorry for the negative experience during your stay with us. This was likely the situation upon your arrival, parking was already full. With that, we are indeed lucky to have a cost-effective option right across the street. However, parking space in downtown Calgary is a highly valuable commodity, presently. Our fee is currently one of the lowest in the area already. We unfortunately cannot afford to offer free parking while most of our competitors charge more than 25 dollars per night. We apologize for the inconvenience and miscommunication. Thank you for choosing Homewood Suites by Hilton for your stay in Calgary, and we are looking forward to welcome you at our property again.

Thank you for the feedback Sidharth! We are glad to hear that your stay with us was enjoyable. Thank you for choosing Homewood Suites by Hilton and we are looking forward to seeing you again.

Hello Brian, parking space in downtown Calgary is a highly valuable commodity. Our fee is currently one of the lowest in the area. We unfortunately cannot afford to offer free parking while most of our competitors charge more than 25 dollars per night. Luckily, we have a few city parking lots available nearby at a lower cost that can accommodate our guests! Thank you for sharing your experience!

Please be assured that our dedicated security team is actively working to address this issue and minimize any impact it may have on our guests. We have implemented additional security measures, including increased surveillance and patrols. Thank you for your review and we hope your experience in the hotel was enjoyable!

Thank you for your review Julie. We hope you choose to stay with us again in the future!

We understand that encountering the vulnerable population can be distressing, and we apologize for any discomfort it may have caused you. Your safety and satisfaction are of paramount importance to us, and we are continuously striving to improve our security protocols to ensure a peaceful stay for all our guests. Otherwise, we are glad you found the hotel itself a great experience and we hope to welcome you back in the future.

Please rest assured that we take your feedback seriously, and we are committed to addressing these issues promptly to prevent any recurrence in the future. Our housekeeping team is being reminded of the importance of maintaining our high standards of cleanliness and guest satisfaction.

Thank you for your review Rossel! unfortunately, as we are a downtown property we cannot provide complementary parking. Overall, we appreciate your review and still choosing to stay with us despite the limited parking!

Thank you so much for your review Justin! We are glad you enjoyed your stay with us, and we hope to see you again in the future!

Hello Jesse, we really appreciate your positive review! Thank you so much for choosing Hilton and we hope to see you again during future hockey games!

Thank you so much Kathleen for your positive review and for choosing Homewood Suites!

Hello, Casey. Thank you for your time to share your experience with us during your stay at Homewood Suites by Hilton Calgary downtown. We are so sorry to see that your stay with us was not pleasant and did not meet your expectations. You may always leave us an email or call us directly at anytime to share in details what has been an issue during your stay with us and if there is anything we can do to change it. We would like to hear from you to take into account the issues you might have experience so that we can change it for your future stays with us! We appreciate your time and we are looking forward to seeing you again!

Thank you Jahnavi for staying with us at Homewood Suites. We hope to see you again in the future!

Hello Ramandeep. Thank you for your excellent review! We have toothbrushes and toothpaste complimentary at the front desk that can be sent to the room. We hope you join us in the future so that we can make your stay even better!

Thank you Zhan for your amazing review and choosing to stay with us at Homewood Suites. We hope to see you again in the future!

Dear Andrea, thank you so much for your warm feedback, it is very important to us! We really hope to see you again!

We appreciate your warm feedback about our hotel! We hope to see you with us again, Caryl!

Thankyou for staying with us, Eddy!

Hi Nick,Thank you for choosing Homewood Suites for your recent stay and for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay. With regards to the incident next to your room, we are currently investigating the matter to do what we can to make sure it can be avoided in the future. I am terribly sorry about your experience with our rooms that did not meet your expectations. As we have checked our log and noticed that this was not reported to us at during the stay and check out, we have made a report to make sure the room cleanliness does not happen going forward for the next guest. Please do let us know if you will give us a second chance for your future stay and we promised we will do whatever it takes to enhanced the stay for you and your family. Until then, we wish you and your family a warm and wonderful rest of the winter season and we will remain in your service. Warm regards, Nelson TranGuest Service Team Lead

We sincerely apologize for any inconvenience or discomfort you may have experienced during your stay at our hotel. We understand that the presence of the vulnerable population near our premises has been a concern, and we want to assure you that we take this matter seriously and are committed to ensuring the safety and well-being of all our guests.

Thank you for staying with us, Tracy. Nice to know you enjoyed your stay!

We will be happy to see you again, Tara!

We sincerely appreciate your feedback!

We are happy you enjoyed the stay with us!

We are happy to hear that you've enjoyed your stay with us! We will be waiting to see you again!

We understand that encountering the vulnerable population can be distressing, and we apologize for any discomfort it may have caused you. Your safety and satisfaction are of paramount importance to us, and we are continuously striving to improve our security protocols to ensure a peaceful stay for all our guests.

Thank you for staying with us!

We highly appreciate your feedback and hope to see you with us again!

Thank you for the feedback, we hope to see you again!

We hope to see you with us again, Michael!

We are so happy that you've enjoyed the stay with us! We will wait you back!

We sincerely appreciate your feedback as it helps us focus on what needs the most attention. Your message has been shared with management and is important in improving our service so that the next guest does not have to experience the same as you did