Exterior
Check availability

Reviews of Holiday Inn Calgary-Airport, an IHG Hotel

3.5 out of 5
Holiday Inn Calgary-Airport, an IHG Hotel
1250 Mckinnon Dr NE, Calgary, AB

Reviews

8.2

Very good

Rating 10 - Excellent. 1071 out of 2091 reviews" "
Rating 8 - Good. 531 out of 2091 reviews" "
Rating 6 - Okay. 214 out of 2091 reviews" "
Rating 4 - Poor. 130 out of 2091 reviews" "
Rating 2 - Terrible. 145 out of 2091 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Abdul

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Someone else stuck in the elevator as soon as I got there. Swimming pool and gym facility had yellow caution tape around it as well as the parking lot in the back gave it a weird feeling as if you’re going to rundown hotel
Stayed 1 night in May 2024

6/10 Okay

Charlene

It would have been nice if they shut the dark blind & the alarm didn’t go off a 3:00 am .I checked in very late after 12:am & called & told them . I was exhausted never knew there was a darkening blind , or it would have helped with my sleep . Staff was great & food was good
Stayed 1 night in May 2024

8/10 Good

Shahida

Business traveller
Liked: Cleanliness, staff & service
Standard.
Stayed 1 night in May 2024

10/10 Excellent

Mistina, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were great
Stayed 1 night in May 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great price and super easy check in
Stayed 1 night in May 2024

6/10 Okay

Robanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
AC was not working properly
Stayed 1 night in May 2024

10/10 Excellent

Darcy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pool was clean and comfortable, restaurant was good but expensive. Rooms were clean and spacious
Stayed 2 nights in May 2024
Response from Matt on May 21, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

yujin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

primalyn

Travelled with family
I would like to give an honest review, the elevator is not clean the floor is so sticky and also the carpet’s in our room needs to be clean it’s dusty.
Stayed 1 night in May 2024
Response from Matt on May 21, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Tazul

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth, La Motte

Travelled with family
Liked: Cleanliness, amenities
Very nice hotel.
Stayed 1 night in May 2024
Response from Matt on May 21, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Hardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the coffee machine it was not working. Other than that everything was great
Stayed 1 night in May 2024
Response from Matt on May 20, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Very clean property and kind staff. The hotel was busy but that was expected.
Stayed 2 nights in May 2024
Response from Matt on May 20, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It’s a hidden gem.
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

8/10 Good

Denise

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pictures deceive. Pool is quiet small and hot tub is basic. Unfortunatly it was hard for the average weekend guest to use it due to multiple sports teams taking over the small area. Staff was wonderful. Breakfast was confusing as crazy. Was strictly told at check in that breakfast is not complimentary then got one voucher for 2 audlts and 2 kids on one room but no voucher in our second room that held one adult and one kid. And the extra meal i bought was $20. Wish my kid would have had more than a bowl of cereal lol. Room was beautiful but housekeeping needs to check the small stuff. Ledges full of dust. Mirror in room was filthy. Bathroom was very clean. Property is showing aging for sure in common areas. Elevators where a bit sketchy.
Stayed 1 night in May 2024
Response from Matt on May 20, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

JIMMY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the front desk service
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

2/10 Terrible

Kayleena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were filthy, first room they gave us was covered in dog and human hair dirty bed sheets and looks like nothing has been wiped down in months. Second room they gave us sheets on bed had sex stains on it. Very disgusting and disappointing. Will never stay at a holiday inn ever again. I would rather pay a little more for a better hotel then to ever walk into what we did last week.
Stayed 1 night in May 2024

8/10 Good

Ishmaël

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Matt on May 20, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

8/10 Good

Euphemia

Travelled with family and small children
Liked: Cleanliness, staff & service
The indoor pool arear is quite tacky
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Nikhil G Vyas, Jaishree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with all facilities
Stayed 4 nights in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend. We’ll be back
Stayed 2 nights in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in May 2024
Response from Matt on May 20, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to stay at. Can not comment on the surrounding area as this was a quick overnight stay due to no connecting flight home. Only real issue was seatbelt was not secure on shuttle.
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Spacious room.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

2/10 Terrible

Lanny

Liked: Cleanliness
Disliked: Staff & service
Completely misleading advertisement that this is an airport hotel. This is not an airport hotel. The Holiday Inn Express is the one across the highway and is 3 min away by shuttle, which I thought I had booked. This one is almost downtown Calgary and is 20 min away from the airport. The front desk agent said the shuttle would be there when we arrived. It was not. It took us 45 min to get to the "airport" hotel. When I commented on the shuttle timing and that it was called an airport hotel, the front desk agent just shrugged. She didn't bother to offer an appolgy. She had heard this before. At least the room is clean. The shuttle driver was fine (once he showed up). We will not be taking the shuttle for our morning flight. I am extremely dissapointed with Holifay Inn and also with Expedia for allowing them to advertise this falsehood.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt Henderson General ManagerHoliday Inn Calgary Airport

10/10 Excellent

Trudy

Liked: Amenities
The front desk staff were friendly and very helpful. The room we had was great. It looked new and was very nice.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Parackel

Liked: Cleanliness, staff & service, property conditions & facilities
There was not enough towels and cleaning materials on first day
Stayed 2 nights in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay but very comfortable and relaxing. Good facilities, great resto
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, loved the airport shuttle service. Property was well cared for, room was so clean, thank you.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

2/10 Terrible

Colin

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Matt on May 17, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt Henderson General ManagerHoliday Inn Calgary Airport

2/10 Terrible

Chantel

Travelled with family
Sheets were dirty and never changed from other people staying
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt Henderson General ManagerHoliday Inn Calgary Airport

6/10 Okay

Pam

Travelled with partner
Liked: Staff & service
Shower was not the cleanest, AC wasn't working properly.
Stayed 1 night in May 2024
Response from Matt on May 17, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt Henderson General ManagerHoliday Inn Calgary Airport

10/10 Excellent

Susana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, comfortable beds.
Stayed 1 night in May 2024
Response from Matt on May 21, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

4/10 Poor

CONNIE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Sandeep

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Curtis

They gave redone the rooms and updated the hotel co considerably!
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities
Seamless check-in, clean, friendly staff
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Room had everything you need.
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

kassim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Yonggu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Matt on May 19, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

6/10 Okay

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfy beds but there is no sound barrier door so you hear everything coming down the hall. Without that, this hotel would be amazing.
Stayed 1 night in May 2024
Response from Matt on May 15, 2024
Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

2/10 Terrible

william

Travelled with family
Liked: Amenities
Disliked: Staff & service
Soccer teams and hockey teams staying at hotel where running around at night knocking on doors and calling rooms.
Stayed 2 nights in May 2024
Response from Matt on May 15, 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CALGARY-AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service
Busy hotel. A little dated but overall nice. Staff was pleasant.
Stayed 1 night in May 2024
Response from Matt on May 13, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Suzanne

Nice to have shuttle service to the airport
Stayed 1 night in May 2024
Response from matt on May 13, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Onyekachi Francisca

Liked: Cleanliness, staff & service
I like the customer service, it was top notch !
Stayed 1 night in May 2024
Response from Matt on May 13, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Really good breakfast buffet (you have to pay but it's reasonably priced). Airport shuttel is a good service and why we booked the hotel
Stayed 1 night in Apr 2024
Response from Matt on May 13, 2024
Thank you very much for taking the time to provide us with your feedback regarding your recent stay at Holiday Inn Calgary Airport. We are very pleased to hear that you had an enjoyable stay and we hope to see you again soon.Matt HendersonGeneral ManagerHoliday Inn Calgary Airport