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Reviews of Aloft Calgary University

3 out of 5
Aloft Calgary University
2359 Banff Trail Nw, Calgary, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dr. Judy, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the venue we were using. Great restaurant nearby. Super small pool and some delay on getting a clean breakfast table.
Stayed 2 nights in May 2024

2/10 Terrible

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Genuinely friendly front staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness and beds
Stayed 2 nights in Apr 2024

10/10 Excellent

Norman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and courteous.
Stayed 1 night in Apr 2024

4/10 Poor

Angela

Stayed 1 night in Apr 2024
Response from Manjula B on Apr 8, 2024
Dear Angela, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

2/10 Terrible

Danette

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manjula B on Apr 8, 2024
Dear Danette, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible and so were the amenities. The room was really clean and spacious. We were easily able to walk to our destinations and had an amazing trip. We will be visiting again.
Stayed 1 night in Apr 2024
Response from Manjula B on Apr 6, 2024
Dear Kayla,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Adebewaji

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Mar 2024
Response from Manjula B on Mar 31, 2024
Dear Adebewaji,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Susan

Stayed 1 night in Mar 2024

8/10 Good

Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in services
Stayed 2 nights in Mar 2024
Response from Manjula B on Mar 24, 2024
Dear Grace,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Charlotte

Travelled with partner
Liked: Staff & service, amenities
The property felt old and worn out, it was not very clean and looks like it needs a bit of an overhaul, the staff were friendly on the front desk, and the room lay out was nice.
Stayed 1 night in Mar 2024
Response from Manjula B on Mar 17, 2024
Dear Charlotte, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro. Modern design.
Stayed 1 night in Mar 2024
Response from Manjula B on Mar 17, 2024
Dear Lee, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Manjula B on Mar 4, 2024
Dear Jacob, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great at this hotel. Everyone was very attentive during our stay and the hot breakfast was a real bonus. The restaurant lounge area by the pool was nice and the food was excellent.
Stayed 2 nights in Feb 2024
Response from Manjula B on Mar 9, 2024
Dear Steven,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Paige

Stayed 1 night in Feb 2024
Response from Manjula B on Mar 23, 2024
Dear Paige, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

6/10 Okay

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom door was a crooked sliding door that had a 2 inch gap when fully shut. Pillows were very bad and springy matress could not get comfy
Stayed 1 night in Feb 2024
Response from Manjula B on Feb 25, 2024
Dear Michael, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first time trying Marriott Hotel Group before my family exclusively been using IHG - Holiday INN. Your awesome receptionist (I forgot to ask her name) and she was amazing. I walk inn Thurs, Feb 15 around 5:30 pm to 7pm. She was welcoming and she took care of me. She told me about free breakfast, swimming pool, gym 24h, free water refill, restaurant/bar, convenient store, register account and points Marriott hotel; and answered questions- about spa. She make sure I'm satisfied about my room and good customer service. The place feel safe even train, room complete of everything, everything is clean, and a lot of things to do here.
Stayed 1 night in Feb 2024
Response from Jeyma P on Feb 17, 2024
Dear Erin,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Dan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manjula B on Feb 18, 2024
Dear Dan,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I often stay here for the proximity to the stadium. The bar is a nice feature. The front desk staff always helpful.
Stayed 1 night in Feb 2024
Response from Manjula B on Feb 12, 2024
Dear Andy,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a pleasant one night say
Stayed 1 night in Feb 2024
Response from Manjula B on Feb 11, 2024
Dear Sacha,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Yusung

Stayed 1 night in Jan 2024
Response from jeyma p on Feb 3, 2024
Dear Yusung,On behalf of the entire aloft hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most — you!Your feedback has been shared with our team as a wayof celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, when your travels bring you back to Calgary.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from jeyma p on Feb 3, 2024
Dear Tamara,On behalf of the entire aloft hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most — you!Your feedback has been shared with our team as a wayof celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, when your travels bring you back to Calgary.

6/10 Okay

Ashley

Travelled with family
Pool being rented for swimming lessons
It was a great stay ….. but I think it was unfair that we rented a Room for our daughter’s birthday but couldn’t swim because the hotel rented the pool to other people for swimming lessons??? So maybe ask before you waste time and money staying if the pools being booked during your stay
Stayed 3 nights in Jan 2024
Response from Manjula B on Jan 29, 2024
Dear Ashley, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Kyle

Stayed 2 nights in Jan 2024
Response from Manjula B on Mar 23, 2024
Dear Kyle,Thank you for taking the time to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and value
I was thoroughly impressed with this hotel. We travel quite a lot and stay in a lot of different chains etc, and I will say this one exceeded any expectations I had. Great friendly service. Clean rooms , really good beds and pillows. Parking included. And decent hot breakfast included as well. I would not hesitate to stay here again or recommend it to others.
Stayed 1 night in Jan 2024
Response from Manjula B on Jan 22, 2024
Dear Shauna,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

6/10 Okay

Mohammed

Stayed 1 night in Jan 2024
Response from Manjula B on Jan 22, 2024
Dear Mohammed, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

6/10 Okay

Nick

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manjula B on Jan 16, 2024
Dear Nick, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Nicole

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing. Great hotel!
Stayed 2 nights in Jan 2024
Response from Manjula B on Jan 15, 2024
Dear Nicole,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We love the Aloft chain. Everything was lovely about our stay: friendly staff, clean, good gym and pool, good breakfast. The only issue is that for a king bed, longer covers would be in order. We will return.
Stayed 2 nights in Jan 2024
Response from Manjula B on Jan 15, 2024
Dear Janice, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service but the hotel is too dark for me.
The hotel is nice. The location is inside city. The staffs are professional and friendly. But the hotel is too dark for me. From lobby, hallway, rooms are all too dark. Also, it seems like not so many guests staying in the hotel. The dining area is good. But the buffet breakfast do not has many selections. I stayed three days totally and the foods are almost the same.
Stayed 2 nights in Jan 2024
Response from Manjula B on Jan 9, 2024
Dear Ryan, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Manjula B on Jan 7, 2024
Dear Trevor,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Isaak

Stayed 1 night in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Isaak,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Ashely,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manjula B on Feb 7, 2024
Dear Lynne,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

LYNNE

Stayed 1 night in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Lynne,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Kerdessa

Stayed 1 night in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Kerdessa,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Camille

Stayed 1 night in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Camille,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manjula B on Jan 2, 2024
Dear Mike, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Manjula B on Dec 5, 2023
Dear Ryan,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Manjula B on Nov 18, 2023
Dear Laura,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Leissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Comfortable, spacious room! The only noteworthy thing is there is a nice, small pool, but no hot tub.
Stayed 1 night in Oct 2023
Response from Manjula B on Nov 5, 2023
Dear Leissa,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! Unfortunately, according to our hotel brand's standards, we are not permitted to have a hot tub on our premises. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

10/10 Excellent

Krista

Stayed 1 night in Oct 2023
Response from Manjula B on Nov 4, 2023
Dear Krista,Thank you for taking the time again to post a excellent review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.. Safe Travel!!!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
was convenient for us thank you.
Stayed 3 nights in Oct 2023
Response from Manjula B on Oct 28, 2023
Dear Jennifer, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

8/10 Good

Walter

Stayed 3 nights in Oct 2023
Response from Manjula B on Oct 28, 2023
Dear Walter, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!

8/10 Good

Dick

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was decorated artistically. Very nice. Breakfast had good selection. Great location. Staff was very polite and accommodating. Two downfall’s, no hot tub and odd lighting around the facility and rooms. Not very bright, cool colouring, not inviting.
Stayed 2 nights in Oct 2023
Response from Manjula B on Oct 26, 2023
Dear Dick, Thank you for taking the time to let us know about your experience while staying with us.I appreciate you taking the time to share your experience.Apologized for any inconvenience caused during your stay. Safe Travel...!!