Exterior

Reviews of Eva Hotel Buffalo Airport, BW Signature Collection

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 119 out of 162 reviews" "
Rating 8 - Good. 28 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 3 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

NOEL UNTALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like breakfast where theres not much variations everyday.
Stayed 3 nights in May 2024

10/10 Excellent

J Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and new/updated rooms
Stayed 1 night in May 2024
Response from Hotel Manager on May 25, 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our rooms to be clean and updated. Providing a comfortable and enjoyable experience for our guests is our utmost priority. We appreciate your kind words and look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Angela

Stayed 1 night in May 2024
Response from Hotel Manager on May 25, 2024
Dear Angela,Thank you for the perfect rating! We're delighted to hear you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Hemalatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in May 2024
Response from Hotel Manager on May 23, 2024
Dear Hemalatha,Thank you for your feedback! We're pleased to hear that you had a good stay with us. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please feel free to let us know. We hope to welcome you back again soon.Sincerely, Hotel Manager

4/10 Poor

Milan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night I was there they never made the bed and then they use Covid because they didn’t want to clean the room. The second night it took them forever to clean our room. We were waiting downstairs, and claimed they were short staff. That’s why they got a pool rating on me.
Stayed 3 nights in May 2024
Response from Guest Services on May 20, 2024
Hi Milan,As we had explained when you asked- we do not do full service on room that do not have the requested sign on their doors, as you had not we did not complete that service. As everything takes time, service may not been completed when is most convenient for an individual, even though we strive our best to.

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Clean place. Nice people
Stayed 1 night in May 2024
Response from Hotel Manager on May 17, 2024
Dear David,Thank you for your kind words! We're delighted to hear that you found our hotel to be clean and that you had positive interactions with our staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 18, 2024
Dear Guest,Thank you for your feedback and for choosing our hotel! We're delighted to hear that you had a pleasant experience during your stay. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Jiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, breakfast isnt incredible but passable
Stayed 12 nights in Apr 2024
Response from Hotel Manager on May 16, 2024
Dear Jiger,Thank you for your stay. We're pleased to hear that you found our hotel to be a good value for the price. While we strive to offer a satisfactory breakfast experience, we appreciate your feedback and will take it into consideration as we continue to improve our offerings. We hope to welcome you back again in the future.Sincerely, Hotel Manager

10/10 Excellent

victoria

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Hotel Manager on May 17, 2024
Dear Victoria,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

8/10 Good

Maylin

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Hotel Manager on May 16, 2024
Dear Maylin,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Master

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
Dear Guest,Thank you for your glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional service and amenities, and we're delighted that we exceeded your expectations. We hope to welcome you back again soon for another wonderful experience!Sincerely, Hotel Manager

10/10 Excellent

Thomas Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on May 9, 2024
Dear Guest,Thank you for your positive feedback about our staff! We're delighted to hear that you had a great experience with our team. Providing excellent service is our priority, and we appreciate your kind words. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager

10/10 Excellent

Ampie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and nice
Stayed 2 nights in Apr 2024
Response from Hotel Manager on May 7, 2024
Dear Guest,Thank you for your positive feedback about our staff. We're delighted to hear that you found them helpful and nice. We strive to provide excellent service, and your comments are greatly appreciated. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okay

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, check-in/out was quick and the room was clean. Only things I wish were better were the bed, and the tv connection. Quite a few of the channels were very choppy.
Stayed 1 night in May 2024
Response from Hotel Manager on May 7, 2024
Dear Guest,Thank you for your feedback and kind words about our friendly staff and efficient check-in/check-out process. We apologize for any inconvenience with the bed comfort and TV connection issues you encountered. Your comments are valuable, and we will address these concerns to enhance our guests' experiences. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excellent

LANCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have not received receipt
Stayed 2 nights in May 2024
Response from Hotel Manager on May 7, 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Regarding your receipt, we will promptly assist you in obtaining a copy. We appreciate your feedback and hope to see you again soon.Sincerely, Hotel Manager

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good.
Stayed 2 nights in May 2024
Response from Hotel Manager on May 6, 2024
Dear Kenneth,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
I requested a second floor room and they had it ready for me. Comfortable and clean. And the second floor windows can be opened which is so nice if you enjoy having fresh air in your hotel room like I do.
Stayed 1 night in May 2024
Response from Hotel Manager on May 4, 2024
Dear Amy,Thank you for your wonderful feedback. We're delighted to hear that we were able to accommodate your request for a second-floor room and that you found it comfortable and clean. It's wonderful to hear that you appreciated the ability to open the windows for fresh air. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

8/10 Good

Kanitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 2, 2024
Dear Kanitra,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Andrew,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Dear Jose,Thank you for your rating. We're pleased to hear that you had a positive experience overall. If there are any specific areas where we can improve to earn that extra star next time, please let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

6/10 Okay

Brandy

Travelled with family
Liked: Cleanliness, staff & service
You could hear every movement of the people in the room above us, making for a long night when they arrived to their room at 4am.
Stayed 2 nights in Apr 2024

8/10 Good

Sevren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Sevren,Thank you for your rating. We're pleased to see that you had a positive experience during your stay. If there are any areas where we can improve to earn that extra star next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 Good

Holden

Travelled with partner
Liked: Staff & service, property conditions & facilities
Found hair in shower and on sheets, had no hand soap in bathroom bed and room was very nice.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we understand your disappointment. We will address this matter with our housekeeping team to ensure thorough cleaning going forward. We're glad to hear that you found the bed and room very nice. Your feedback is valuable, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Jennifer, Garden City

Travelled with partner
Disliked: Staff & service
The front desk worker had a terrible attitude
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 21, 2024
Thank you for taking the time to share your feedback with us. We understand that it can be frustrating in receiving a negative response to wanting to check in early. We try to be as flexible as possible with check-in times, sometimes circumstances beyond our control, such as high occupancy or the time required to prepare rooms can limit our ability to do so.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaively new property in nice condition. Comfortable bed, nice rain shower, easy access to airport and restaurants. Nice complimentarty breakfast. Very good value!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted that you enjoyed our relatively new property, comfortable amenities like the bed and rain shower, and the convenient location near the airport and restaurants. It's great to hear that you found our complimentary breakfast to be a nice addition and that you felt it was a good value overall. We appreciate your feedback and look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Guest,Thank you so much for your excellent rating! We're thrilled to know that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we look forward to providing you with another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Richard

Business traveller
Liked: Amenities, property conditions & facilities
Clean and well Light. Good restaurants and close to major routes and only a few minutes to the airport
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 20, 2024
Dear Richard,Thank you for your positive feedback about your recent stay with us. We're delighted to hear that you found our hotel clean, well-lit, and conveniently located near major routes and the airport. We're also glad you enjoyed the nearby restaurants. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Luis, Brampton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Luis,Thank you for your kind words. We're glad to hear that you found our staff to be very friendly and helpful! Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit.Sincerely, Hotel Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an all around great place to stay with breakfast included.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear James,We are thrilled to hear that you had an enjoyable stay with us and appreciated our breakfast offering. Thank you for your kind words and for choosing our hotel. We strive to provide a great experience for all our guests, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Caitlyn, Fort Erie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for room, and area of hotel.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Caitlyn,Thank you for your positive feedback about our hotel's pricing and location. We are pleased that you found value in your stay with us. Your satisfaction is important, and we hope to welcome you back for another great experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
The entire hotel is in pristine conditions
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Jose,Thank you for your wonderful feedback! We take pride in maintaining our hotel in pristine condition for our guests. Your appreciation means a lot to us, and we look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Melissa, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet, pleasant staff, ample parking, room was small for US expectations but big enough especially for the price point. The waterfall shower was amazing. Room was fresh and clean and air fresheners throughout smelled of warm vanilla. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Melissa,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found our hotel quiet with pleasant staff and ample parking. We're thrilled you liked the shower and appreciated the cleanliness and cosy atmosphere of your room. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean like new facility.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Richard,Thank you for your kind feedback! We're pleased to hear that you found our facility exceptionally clean and well-maintained. Providing a clean environment is a priority for us, and we appreciate your recognition. We hope to have the pleasure of welcoming you again soon.Sincerely, Hotel Manager

6/10 Okay

Fengmei

Travelled with family
average
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Fengmei,Thank you for your feedback. We value your input and strive to improve our services based on guest experiences. If there are specific areas where we can enhance your stay in the future, please feel free to share them with us. We hope to have the opportunity to host you again.Sincerely, Hotel Manager

2/10 Terrible

Katelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Katelyn,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Amenities
Beautiful, brand new and clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Sarah,Thank you for your wonderful feedback! We're delighted that you found our hotel beautiful, brand new, and clean. Providing a fresh and welcoming environment is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Hotel was quiet and very clean. Would highly recommend to family and friends
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Cheryl,Thank you for your wonderful feedback. We're thrilled to hear that our staff made you feel welcome and that you enjoyed a quiet and clean stay with us. Your recommendation means a lot to us, and we appreciate your kind words. We hope to have the pleasure of welcoming your family and friends in the future.Sincerely, Hotel Manager

10/10 Excellent

Simone, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Guest,I want to thank you for sharing such encouraging feedback by giving a 5-star.Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, modern, queen suite was spacious for our family of four. Recommend!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Calvin,Thank you for your feedback. We're thrilled to hear that you found our hotel very clean, updated, and spacious for your family. It's wonderful to know that you had a comfortable and enjoyable stay with us. We appreciate your recommendation and look forward to welcoming you back for another fantastic experience in the future.Sincerely, Hotel Manager

8/10 Good

Delci

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Delci,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more wort value money.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Muhammad,Thank you for your positive feedback! We're delighted to hear that you found your recent stay to be worth the value of your money. Providing excellent value for our guests is one of our top priorities, and we're thrilled that you felt satisfied with your experience. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go-to hotel for business in Buffalo. You cant beat the value. They have a really nice friendly staff. They always accommodate me. The bed was extra comfortable, this time. I cant say enough good things about this place
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that our hotel is your go-to choice for business in Buffalo and that you consistently find great value and friendly staff during your stays. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations on your future visits.Sincerely, Hotel Manager

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve traveled a lot recently because of our daughter’s hockey. We’ve stayed in some not so great places but this hotel was perfect. The staff were all super nice- every single one of them! The only thing I would change about it was maybe a little more shelving or counter space in the bathroom.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Alice,Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect stay with us and that our staff made a positive impression. Your suggestion regarding additional shelving or counter space in the bathroom is duly noted, and we'll consider it for future improvements. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
No soap at the sink and empty soap in the shower
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear David,We apologize for the oversight regarding the soap in your room. Providing essential amenities is a top priority, and we're sorry for any inconvenience caused. Your feedback is valuable, and we'll ensure that our housekeeping team pays closer attention to these details in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Angela,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Andrew, Lewis Center

Liked: Cleanliness, staff & service, property conditions & facilities
Wow what a great place to stay. We will be back!!! Good price, good location, good staff
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Andrew,We're thrilled to hear that you had such a wonderful experience during your recent stay with us! Thank you for your kind words regarding our price, location, and staff. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 Good

Joey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

4/10 Poor

Lynnderra, Goodyear

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Lynnderra,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we're committed to addressing any issues you encounter to improve our services. We hope to have the opportunity to serve you in the future better.Sincerely, Hotel Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel, clean and quiet and a very disposable an kind staff
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a very nice experience at our hotel. Providing a clean and quiet environment with friendly and accommodating staff is our priority, and we're delighted that we could meet your expectations. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Aasia

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Aasia,Thank you for your excellent rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our priority, and we're thrilled that we met or exceeded your expectations. We look forward to welcoming you back again soon!Sincerely, Hotel Manager