8/10 Good
Marian
Travelled with partner
May 18, 2024
Liked: Cleanliness, staff & service, amenities
We loved the hotel and its closeness to the BIC, city centre and beach, plus easy car parking which was another £12 but worth it seeing where it is.The staff were very friendly and accommodating to our needs, we had no problem changing our room as the first room was very clean but unfortunately had a very stale odour, the furniture was very tired and we also had very noisy people above us. There was absolutely no hesitation in moving us to a lovely suite on the 3rd floor which was unexpected, but once again needs maintenance and tweaking done on it to make it a fantastic suite again, the TV was unwatchable but we were out most of the time and the shower wasn’t very powerful. The breakfast was also very good and great value. We understand that the hotel has new owners and all we can say is the Hotel can be grand once again with its many rooms, we really hope they succeed. We would definitely return. Good Luck and carry on with the renovations.
Marian
Stayed 1 night in May 2024