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Reviews of Best Western Rockland

2.5 out of 5
Best Western Rockland
909 Hingham St, Rockland, MA

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 346 out of 1003 reviews" "
Rating 6 - Okay. 173 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious. Appreciate the quietness over night. Breakfast was very good with a nice selection of food items.
Stayed 1 night in May 2024

8/10 Good

Theresa, cranston

Travelled with family
Liked: Cleanliness, staff & service
Comfortable, clean basic hotel
Stayed 1 night in May 2024

6/10 Okay

Karina

Stayed 1 night in Apr 2024

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night check in staff member was outstanding.
Stayed 2 nights in Apr 2024

6/10 Okay

Dave, Huntington

Stayed 2 nights in Mar 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet. Breakfast included. Easy check in and out.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr. Graham, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent late night check in.
Stayed 1 night in Mar 2024

4/10 Poor

David

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Dear Guest,We apologize for the inconvenience you may have had during your stay.Sincerely,Management

10/10 Excellent

Todd

Stayed 1 night in Feb 2024

8/10 Good

Frederic, Cortlandt Manor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and, when needed, most helpful. Facility is old but extremely clean and in good condition.
Stayed 3 nights in Feb 2024

2/10 Terrible

Mariney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Dear Guest,We are apologetic for the experience you had during your stay with us. Sincerely,Management

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for business in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Stayed 1 night in Feb 2024

6/10 Okay

Dan

Nothing unusual with this property but there are better options close by.
Stayed 3 nights in Feb 2024

6/10 Okay

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Al

Business traveller
Good place to stay
Stayed 1 night in Feb 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was friendly, quiet and professional. Room was clean, comfortable and quiet. Breakfast was very enjoyable.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff !!
Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Convenient location, clean rooms, and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay
Stayed 1 night in Dec 2023

4/10 Poor

Marc

Stayed 6 nights in Dec 2023

8/10 Good

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Adila

Stayed 1 night in Dec 2023

10/10 Excellent

Debora

Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

10/10 Excellent

Colin

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Juan

Stayed 1 night in Nov 2023
Response from Management on Dec 5, 2023
Dear Guest,We apologize for any inconvenience you may have experienced during your stay.

10/10 Excellent

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were kind and accommodating my family enjoyed our stay
Stayed 7 nights in Nov 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Stayed 3 nights in Nov 2023

2/10 Terrible

Matthew

Dirty crappy room 114
Stayed 1 night in Nov 2023
Response from Management on Nov 4, 2023
Dear Guest,We apologize for any inconvenience you may have had during your stay.Sincerely,Management

10/10 Excellent

Vidya

Cleanness property
Stayed 1 night in Oct 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

KIMBERLY, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful!

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Productive
It was a quiet and suitable experience
Stayed 1 night in Oct 2023

6/10 Okay

PETER, ROCHESTER

Liked: Cleanliness, staff & service
We had a leaking pipe in the wash basin in the room. We have received a BW git card from the manage as compenastion. The breakfast sandwiches were of poor quality and the breakfast area had no microwave.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s greatI’m
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Daphne

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was very clean. Beds were awesome. Desk staff and housekeeping were friendly and competent. Breakfast was not great, but not a deal breaker. We went and bought bananas and yogurt since they went several days without. Location was great for the activities we planned. All in all, I would recommend this facility, except for breakfast, unless you are content with pre-packaged sugary things.
Stayed 6 nights in Oct 2023

6/10 Okay

David

Travelled with family
Felt like the room had a damp smell to do.
Stayed 1 night in Oct 2023