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Reviews of Chateau Inn & Suites Bonnyville

2.5 out of 5
Chateau Inn & Suites Bonnyville
4404-52 Avenue, Bonnyville, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Janelle FD on May 21, 2024
Thank you for staying with with Chateau Inn and Suites.

6/10 Okay

Annette

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, our room dressers drawers would not stay closed fun to hit your knee on in the night.
Stayed 2 nights in May 2024
Response from Janelle FD on May 20, 2024
HelloThank you for staying with us, I'm sorry that happened to you. Thank you for letting us know, We will have it fixed.

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Janelle FD on May 23, 2024
Thank you for staying with us at Chateau Inn and Suites. Also thank you for you rating. We hope to have you here again.

8/10 Good

Imogen, leduc county

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean and tidy. Breakfast was adequate and good.
Stayed 1 night in May 2024
Response from Janelle FD on May 14, 2024
Dear Imogen,Thank you for staying at Chateau Inn and Suites. We are glad you had a great stay with us and we hope to see you soon.

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, friendly, accommodating and pleasant. Facility great, enjoy the amenities.Great breakfast.
Stayed 2 nights in May 2024
Response from Janelle FD on May 13, 2024
Hello Ariel,Thank you for staying with us at Chateau Inn and Suites. We are glad to hear you had enjoyed your visit.

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Janelle FD on May 10, 2024
Thank you for staying with us. thank you for the review also.

10/10 Excellent

Shawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly front desk staff! Lemonade and cookies in the lobby. Great room amenities with microwave and fridge and mobile desk!
Stayed 1 night in Apr 2024
Response from Jay on May 2, 2024
Hello Shawna Thank you for staying at Chateau Inn & Suites. We're happy you had a great stay with us, that everything went good. We hope to see you again FDM Jaylyn

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated pool is 👍
Stayed 1 night in Apr 2024
Response from Jay on May 2, 2024
Hello Louise Thank you for staying at Chateau Inn & Suites, We're glad you liked the pool renovations. We hope to see you again FDM Jaylyn

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2024
Response from Jaylyn FDM on May 15, 2024
Thank you for staying at Chateau Inn & Suites, We hope to see you again

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean and quiet
Stayed 1 night in Apr 2024
Response from Jaylyn FDM on Apr 19, 2024
Thank you for staying at Chateau Inn & Suites. Were happy you see you had a great stay with us. We hoe to see you again

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Jaylyn FDM on Apr 19, 2024
Thank you for staying at Chateau Inn & Suites. We hoe to see you again

8/10 Good

Kasey-Lee, Fort Saskatchewan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location. Clean rooms
Stayed 1 night in Apr 2024
Response from Jaylyn FDM on Apr 19, 2024
Thank you for staying at Chateau Inn & Suites. Were happy you see you had a great stay with us. We hoe to see you again

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent across the board
Stayed 1 night in Apr 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello Craig Thank you for staying at Chateau Inn & Suites. Were happy you see you had a great stay with us. We hoe to see you again

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, had pool to ourselves a few times over the weekend
Stayed 4 nights in Mar 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello Michael Thank you for staying at Chateau Inn & Suites. Were happy you see you had a great stay with us. We hoe to see you again

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent
Stayed 2 nights in Mar 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello Craig Thank you for staying at Chateau Inn & Suites. Thank you for your review we're happy you enjoyed your stay. We hope you see you again

6/10 Okay

David

Stayed 1 night in Mar 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello David Thank you for staying at Chateau Inn & Suites. We hope to see you again

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities such as a pool, hot tub and sauna were much appreciated. Great place to stay
Stayed 1 night in Mar 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello RandallThank you for staying at the Chateau Inn & Suites. We're happy you had a great stay with us. We hope to see you again

10/10 Excellent

Serinda

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this inn to stay at I was there for one nite and it was clean and quiet the staff was very polite and friendly it made my stay very enjoyable thank you
Stayed 1 night in Mar 2024
Response from Jaylyn FDM on Apr 19, 2024
Hello Serinda Thank you for staying at Chateau Inn & Suites. We're happy that you had a great stay with us. We hope to see you again.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024